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ContexteDans le cadre du renforcement de ses équipes digitales, Kiabi recherche un(e) Social Media & Influence Manager pour accompagner deux marques : Kitchoun (2 jours/semaine), marque dédiée à l'univers de l'enfant. Wekrew (1 jour/semaine), marque destinée aux professionnels. Le consultant sera en charge de définir et piloter la stratégie Social Media afin de développer la notoriété, l'engagement et la visibilité des deux marques. MissionsDéfinir et piloter la stratégie Social Media. Garantir le respect du brand book, de la ligne éditoriale, du ton et des formats de communication. Concevoir des contenus social-first en collaboration avec les équipes Brand. Animer, développer et fidéliser les communautés sur les réseaux sociaux. Piloter les campagnes d'influence et collaborer avec les créateurs de contenu. Assurer une veille permanente des tendances digitales et des plateformes sociales. Suivre les KPI, analyser les performances des campagnes et recommander des actions d'optimisation. Gérer le calendrier éditorial et coordonner les publications.

Dans le cadre d'un programme stratégique de mise en conformité, notre client renforce son équipe de pilotage afin d'assurer la bonne exécution des plans d'actions issus de revues réglementaires. La mission consiste à coordonner les différents contributeurs, suivre l'avancement des travaux et accompagner les équipes métiers dans le déploiement des exigences de gouvernance liées aux prestations externalisées. Le consultant évoluera dans un environnement international impliquant de nombreuses filiales et fonctions centrales. Le consultant devra : Piloter le suivi d'un portefeuille d'actions de remédiation réglementaire. Coordonner les échanges entre les équipes centrales et les entités internationales. Accompagner les différentes parties prenantes dans l'application des standards de gouvernance. Assurer le suivi des plans d'actions, des jalons et des risques associés. Consolider les indicateurs d'avancement et produire les reportings de pilotage. Contribuer à l'amélioration des processus liés au suivi des prestations externalisées. Participer aux travaux portant sur la gouvernance, les dispositifs de contrôle, la gestion des fournisseurs, la qualité des données et les analyses de criticité. Préparer les supports destinés aux instances de gouvernance. Identifier les points de vigilance et proposer des plans d'actions permettant de sécuriser les échéances du programme.

Pour l'un de nos clients, nous recherchons un(e) Chef de Projet Technique Senior disposant d'une expérience confirmée dans l'un des domaines suivants : building automation (GTB/GTC), télécommunications ou infrastructures électriques. Le consultant pilotera des projets techniques complexes, de la phase de cadrage jusqu'à leur mise en œuvre, en assurant la coordination des équipes techniques, des métiers et des partenaires externes. Il/elle sera responsable du suivi des plannings, des budgets, des risques et de la qualité des livrables, tout en garantissant le respect des exigences techniques et des délais. La mission nécessite une forte capacité à animer des équipes pluridisciplinaires, à gérer les parties prenantes et à assurer un reporting régulier auprès du management dans un environnement international. La maîtrise du français et de l'anglais est indispensable. Seuls les CV rédigés en anglais seront étudiés.

Dans le cadre de notre développement, nous recherchons un.e Ingénieur.e d'Affaires / Business Manager en alternance pour rejoindre notre agence de Lyon. À ce poste, vous jouez un rôle clé dans la croissance d'Amiltone en développant notre présence commerciale et en recrutant les meilleurs talents. Votre quotidien s'articule autour de deux missions principales : 🛠 Développement commercial - Créer, gérer et fidéliser un portefeuille client - Prospecter activement pour développer votre réseau et identifier de nouvelles opportunités - Promouvoir notre expertise et nos valeurs auprès des clients et partenaires - Assurer une écoute active des besoins clients et proposer des solutions adaptées - Commercialiser notre offre globale (Assistance technique, Forfait, Centre de service) - Piloter et suivre les référencements auprès des clients grands comptes 🎯 Recrutement & Talent Acquisition - Collaborer avec l'équipe recrutement pour identifier les meilleurs talents - Mener des entretiens et sélectionner les candidats en adéquation avec les besoins clients - Assurer le lien entre les consultants et les projets pour garantir une adéquation optimale

MissionsContribuer à l'amélioration continue du traitement des incidents de production Accompagner la mise en production et la mise en pilotage des nouveaux périmètres sous la responsabilité du Command Center Recueillir et formaliser les instructions de travail complexes afin de standardiser les activités du pilotage Identifier et documenter les informations essentielles à la prise en charge des applications et services pilotés Amélioration et standardisation des processus : Valider la pertinence et l'efficacité des consignes associées aux alertes pour assurer leur application standardisée par les équipes de pilotage Définir les éléments clés nécessaires à la supervision des nouveaux périmètres Analyser et optimiser les instructions existantes (consignes incomplètes, erronées ou sans valeur ajoutée) Proposer des améliorations continues visant à renforcer la qualité du service rendu Contribuer à la mise en production, d'ajout ou suppression, de périmètres sous la responsabilité du Command Center Support à l'intégration et accompagnement au changement : Faciliter l'intégration des nouveaux modèles d'exploitation et assurer l'adhésion des parties prenantes Assurer la coordination avec les différentes équipes pour garantir la fluidité du déploiement des nouvelles procédures

PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Le poste consiste à piloter le processus de gestion des problèmes au sein d'un environnement de production informatique critique afin d'améliorer la qualité de service et de réduire les incidents récurrents. Vous êtes garant du respect des processus ITSM, analysez les indicateurs de performance, identifiez les causes racines des incidents et coordonnez la mise en œuvre des plans d'actions correctifs et préventifs avec les équipes techniques. Vous assurez également la production des reportings opérationnels, animez les instances de suivi, proposez des améliorations continues des processus et contribuez à l'évolution des outils de gestion des problèmes dans une démarche d'excellence opérationnelle et de satisfaction des utilisateurs.

IT Security Manager Our Client is a large international organisation who are looking to recruit an IT Security Manager with at least 5 to 8 years proven expertise. Provide advice, support and guidance to all Company Corporate functions to assist them to maintain and improve their information security maturity. To work collaboratively with all areas of the Company Corporate and build networks and relationships to promote Information Security. Act as subject matter expert on for IT Security, including legal and regulatory compliance Advise Company Corporate functions on how to achieve the required controls and assist with solutions to support them. Eg Support in the development of standards and their application in line with Group security policies. Participate in Company BU's Projects giving support, guidance, control validation and overall security assurance. This could also involve sitting on major project steering committees. Support and encourage the ethos and methodology of security by design. Aid GRC to build, implement and facilitate a mechanism to aid BU's to assess and measure their security compliance to policies. Drive the development of BU/Divisional security roadmaps. Giving oversight of key non-conformities to feed into the CISO roadmap. Coach, train and educate the Company IT and Functions to up skill and increase the security maturity in BU's. Be an active member of the Company's IS Security community, contributing to and leveraging the experience and lessons learned from other BU's Produce, implement and standardise protocol and guidance material to support Business unit activities – examples – Asset register templates, third party due-diligence. Facilitate and chair the security working group meetings Engage and manage third party relationships to support the Company and its affiliates Aid Procurement and the tendering process Raising the security baseline controls and standardising where it makes sense to do so. Understanding the different business requirements and aligning to their objectives Support Security operations to continuously improve information security awareness across the group, including phishing campaigns and associated reporting Experience Experience in an information security risk leadership role within a large organisation. Confident in presenting, discussing and championing ideas and concepts with senior stakeholders. Experience of running information security risk governance processes and structures Familiarity with relevant industry standards for information security (e.g. ISO27001, NIST CSF) Experience of creating, implementing and assessing against information security policies and standards Creativity Able to analyse complex, ambiguous problems and summarise clearly with a view to establishing practical solutions Able to “bridge the gap” between technologists and business-people, bringing to life information security risks to the business, while maintaining a pragmatic outlook on likelihood and impact of the risk and cost/complexity of the mitigation. Ensuring initiatives/programmes are anchored in best practice whilst still being highly practical/pragmatic. Ability to defuse situations and resolve conflict to a win-win outcome Influence others understand their views and agree ways of working that are acceptable to all parties. Business acumen to understand business risks and the information security implications Able to identify when information security risks need to be escalated to achieve the right level of management visibility. Able to prioritise security risks and controls, differentiating the essential from the “nice to have”. Able to judge how to communicate messages to people to maximise buy-in and/or understanding. Able to analyse data with rigour & reach sound conclusions Can assess when further data gathering, or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. Support and manage budget Responsibility Responsibility of information security incident management Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. Oversee and management of security compliance management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to bring people along. Able to work with others, setting challenging but realistic targets for team members, and through coaching and appropriate guidance, securing a successful outcome. A positive collegiate approach to developing relationships and networks at all levels across the Company and the gravitas to work persuasively with senior stakeholders. Is aware of different styles of stakeholders and can adjust own leadership style successfully to bridge any gaps. The Client and the role is based in Central London – and you will be required to be in the office at least 3 days week. The salary for this position will be £75K + £85K plus Benefits. Please do send your CV to us in Word format for this exciting new position along with your salary and availability.

Informations généralesIntitulé : Analyste DFIR / CTI (Digital Forensics, Incident Response & Cyber Threat Intelligence) Secteur d'activité : Services aux collectivités / Environnement Localisation : La Défense (92) Présence sur site : 3 jours par semaine Type de mission : Temps plein Démarrage : ASAP Expérience requise : Expert Contexte de la missionDans le cadre du renforcement de son Computer Security Incident Response Team (CSIRT), un grand groupe international recherche un Analyste DFIR / CTI afin de renforcer ses capacités de détection, d'investigation et de réponse aux incidents de cybersécurité. Vous interviendrez aussi bien sur les environnements IT que OT, avec une forte composante Threat Intelligence, Threat Hunting et Digital Forensics. Vos missionsRéponse à incident (DFIR)Détecter et qualifier les incidents de cybersécurité. Investiguer les compromissions (malwares, ransomware, phishing, exfiltration de données, etc.). Collecter et analyser les artefacts techniques. Exploiter les journaux systèmes, les solutions EDR et SIEM. Réaliser les actions de confinement, d'éradication et de remédiation. Participer au retour à la normale des environnements impactés. Cyber Threat Intelligence (CTI)Réaliser des campagnes de Threat Hunting. Effectuer une veille active sur les menaces cyber. Alimenter le Threat Model de l'entreprise. Identifier et analyser les IOC (Indicators of Compromise) et les TTP (Tactics, Techniques & Procedures). Participer à l'amélioration continue de la connaissance de la surface d'attaque (EASM). Proposer de nouvelles règles de détection. Amélioration continueFaire évoluer les outils du CSIRT. Maintenir à jour la documentation technique. Participer à l'amélioration des processus de réponse à incident. Contribuer à l'évolution de la stack de sécurité. Environnement techniqueRéponse à incidentDigital Forensics Incident Response Threat Hunting Analyse mémoire Analyse des artefacts Windows & Linux SystèmesWindows Linux OutilsCrowdStrike (EDR) Splunk (SIEM) Phantom / SOAR VirusTotal Intel471 Onyphe ConceptsIOC TTP MITRE ATT&CK EASM

Finance Change Business Manager A global role within Finance Change supporting Wealth and Personal Banking (WBP) reporting to the Head of Finance Change. This is a key function within the central Finance Change team and the job holder will be supporting all Finance Change including Global, Regional, Country and sub-business. Support will also be required key strategic and operational initiatives like Visualisation, Change Operating Model design and Data Quality Framework. Key Accountabilities Impact on Business Program and Business Management – Finance Change Set up an effective and efficient Program Management Coordinate all measures and initiatives within the program Ensure transparency and monitoring (e.g. monthly dashboard) Prepare and follow up on action items from global, regional and sub-business program calls Provide regular status updates to senior management including Finance and Change Prepare and coordinate all operating organisational design and change target operation model related topics Drive efficiency in change approach Coordinate program with wider change and data strategy Support and drive regulatory aspects of data sharing, data visa and compliance for the Global Private Bank Change Support ad hoc business analysis for data remediation and process efficiency on high profile change initiatives Coordinate and provide business cases for various change initiates Support additional Operational Efficiency measures, e.g. Align Cross platform changes between Saracen, tm1, Data Lake and Visualisation Align change across products, Regions and Global Finance Operations Move to Agile ways of working including adoption Agile Target Operating Model (ATOM) Knowledge of banking business (min. 5 years of experience with a major global bank or a top tier management consulting firm) Knowledge of Wealth and Personal Banking business considered as a plus Graduate degree from a top tier university, master's degree a plus Knowledge of organizational design principles and initiatives Experience in Agile methodologies Process analysis and re-engineering experience Experience in operations management Proven ability to work with a team across multiple locations Knowledge of relevant laws and regulations in key locations Preparation of high quality strategic and operational analysis Proficient in MS Office and databases Experience in managing near- and offshoring initiatives PERSONAL ATTRIBUTES Ability to conduct complex business research and analysis in a fast-paced multicultural environment and ability to support generation of business insights and actionable recommendations as a result Ability in complex problem-solving Experience in working on cross-border assignments, large and geographically dispersed projects and project teams Excellent organizational skills and the ability to effectively manage multiple demands, shifting priorities and tight timelines Flexible and adaptable nature to conduct a multi-faced role with changing priorities and assignments that are complex, unpredictable and time-sensitive Good communication skills and consultative approach to partner with WPB Finance Change Team and other stakeholders Critical thinker and is not afraid of challenging others' ideas Excellent analytical and conceptual skills Collaborative nature, able to build effective relationships with multiple stakeholders and peers internally across multiple functions and business lines Focus on delivering to high standards and quality Excellent organisational skills and an ability to juggle priorities to meet varied and sometimes ambiguous requirements. Ability to work with teams across Finance This position is based in Krakow Poland. Salary for this role will be in the range Polish Zlotys PLN 18K to PLN 20K per month. Please send your CV to us in Word format along with your salary.

Cyber Security Manager Our Client to be secured and protected from increased cyber threats and compliant to industry standards. This role covers information protection, including data loss protection and data classification, and threat protection, including security information and event management (SIEM), user and entity behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company's services and there is an opportunity in that team for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company's network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Requirements Demonstrable skills and capability in Security leadership and 3rd party management experience CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The job/Client is located at our head office in Paddington, London with hybrid working The Client holds a Licence to Sponsor (grade A) and will always consider sponsoring employees if needed We welcome applications from Ukrainian Refugees The salary for this position is circa £70K - £80K plus Benefits. Please do send your CV to us in Word format along with your salary.

Recherche Tech Lead / Release Manager (H/F) IDF – déplacements ponctuels à prévoir Hors sous-traitance ESN | 🇫🇷 Profils résidents en France uniquement Un grand groupe bancaire international, acteur majeur des Securities Services, recherche un Tech Lead pour piloter le processus de release dans le cadre d'un programme de transformation IT Agile/DevOps. Vos missions : Planning et coordination des releases (sprints, majeures/mineures, hot-fixes) Pilotage des pipelines CI/CD et des gates qualité/sécurité Garantie de la couverture de tests automatisés (> 80%) Conformité réglementaire (MiFID II, GDPR) Interface entre PO, Squad Leads, Architecture et Sécurité Suivi des KPIs de delivery et amélioration continue Votre profil : Expérience solide en Release Management / Tech Lead en contexte Agile/DevOps Maîtrise CI/CD, SAST/DAST Anglais courant obligatoire Seules les candidatures reçues à l'adresse seront traitées.

Le Gestionnaire des Actifs (Asset Manager) sera principalement responsable de la conformité et du suivi des actifs informatiques (logiciels et matériels). Il veillera ainsi à la qualité, à l'exhaustivité et à la complétude de l'inventaire des actifs informatiques, soutiendra la production des éléments de preuve lors des contrôles réglementaires et contribuera à la mise en œuvre de solutions automatisées et standardisées pour la gestion de l'inventaire des actifs. Garantir la mise en œuvre d'un plan annuel d'inventaire et de rapprochement (réconciliation). Garantir que les résultats de l'inventaire sont conformes aux exigences contractuelles et financières. Garantir la mise en place et le suivi des indicateurs de contrôle de la qualité de gestion. Assurer le bon déroulement des audits internes et externes.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team's capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team's capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Une ESN d'envergure internationale engage une transformation organisationnelle majeure. Dans ce cadre, elle recherche un(e) Change Manager senior pour accompagner les équipes concernées et piloter la dimension humaine du changement à tous les niveaux de l'organisation. Descriptif de la mission : Identifier, formuler et suivre les actions de change management au sein des fonctions directement concernées par le programme de transformation Étendre les actions de conduite du changement auprès des fonctions opérationnelles et de management non directement intégrées au plan mais impactées par les évolutions organisationnelles (delivery, sales, responsables d'agence, opérations, etc.) Élaborer les plans de communication et d'accompagnement associés aux différentes phases du programme Concevoir et animer des ateliers, ainsi que les supports de formation et de sensibilisation nécessaires Interagir directement avec des interlocuteurs C-level pour assurer l'adhésion et la cohérence des messages Assurer un reporting régulier sur l'avancement des actions de change et les indicateurs d'adoption Anticiper les risques liés à la conduite du changement et proposer des plans d'action correctifs