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Votre rôle : accompagner les organisations dans ces transformations en plaçant l'humain au coeur des projets. Comprendre les métiers, lever les freins et faire émerger de nouveaux réflexes afin que la technologie devienne un véritable levier. De l'adoption de Microsoft 365 aux usages avancés de Copilot M365 Découvrez vos futurs défis : o Comprendre les besoins métiers, les usages et les enjeux de transformation de nos clients. o Accompagner les organisations dans l'adoption des solutions Microsoft 365, Copilot M365 et des nouveaux usages liés à l'intelligence artificielle. o Réaliser des entretiens, ateliers de découverte et sessions de co-construction avec les directions, managers et utilisateurs finaux. o Identifier les impacts organisationnels et humains liés à l'évolution des outils et des modes de travail. o Concevoir et déployer des stratégies d'accompagnement au changement favorisant l'engagement et l'appropriation des solutions. o Animer des ateliers, workshops, séminaires et communautés d'utilisateurs. o Concevoir et animer des formations, webinaires et actions de coaching adaptées aux différents profils d'utilisateurs. o Accompagner les utilisateurs dans l'intégration de Microsoft Copilot M365 et de l'IA générative dans leurs pratiques quotidiennes. o Développer et animer un réseau de champions afin de favoriser le partage des connaissances et l'adoption des bonnes pratiques. o Collaborer étroitement avec les chefs de projet et les équipes techniques pour garantir le succès des déploiements. o Suivre et analyser les indicateurs d'adoption, d'engagement et de satisfaction des utilisateurs. o Valoriser les innovations Microsoft et promouvoir les usages à forte valeur ajoutée auprès des clients. Environnement technique : o Conduite du changement et adoption digitale o User Experience (UX) et accompagnement des utilisateurs o Microsoft 365 (Teams, SharePoint, OneDrive, Viva) o Microsoft Copilot M365 et IA générative o Power Platform (Power Apps, Power Automate, Power BI) o Customer Success et stratégie d'adoption o Animation de communautés et gestion de réseaux de champions o Formation, coaching et facilitation d'ateliers o Transformation digitale o Coordination de projet o Design Thinking et intelligence co

Regional Deployment Lead Rate - Negotiable Duration - 12 months Remote Overview We are seeking a Regional Deployment Lead to drive the successful delivery of projects, system implementations, and transformation initiatives across the region. You will be responsible for planning and coordinating deployments, managing stakeholders, mitigating risks, and ensuring business readiness while maintaining operational continuity. Key Responsibilities Lead end-to-end deployment and implementation activities for regional projects and transformation programmes. Develop and manage deployment plans, timelines, milestones, and deliverables. Engage with business leaders, operations teams, and key stakeholders to ensure successful delivery. Identify and manage risks, issues, and dependencies, implementing mitigation plans where required. Support change management, communications, training, and business readiness activities. Monitor project progress and provide regular reporting to leadership teams. Track deployment success metrics and drive continuous improvement initiatives. Ensure compliance with governance, policies, and regulatory requirements. Key Skills & Experience Proven experience leading large-scale deployments, implementations, or transformation projects. Strong project or programme management capabilities. Excellent stakeholder management and communication skills. Experience managing risks, issues, dependencies, and governance processes. Knowledge of change management and business readiness activities. Ability to work across multiple teams and locations in a fast-paced environment. Desirable Experience within operations, logistics, supply chain, retail, or multi-site environments. Project management qualifications such as PRINCE2, PMP, MSP, or Agile certifications. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Analyst (E-Commerce & Microsoft Dynamics 365) Spalding, Lincolnshire - Office Based £45,000 - £55,000 + Holiday + Pension Are you an experienced Business Analyst with a background in Microsoft Dynamics 365 and e-commerce projects, looking to play a key role in a large-scale digital transformation programme where you can work closely with senior stakeholders and influence the successful delivery of business-critical systems and customer-facing platforms? This is an excellent opportunity to join an award-winning technology consultancy delivering innovative digital transformation projects across both public and private sector organisations. You will be joining a collaborative and fast-paced environment focused on modernising business processes and driving operational improvements through technology. In this role, you will act as the bridge between business stakeholders and technical teams, gathering and documenting requirements, analysing business processes, and ensuring business needs are translated into clear functional solutions. A major focus of the position will be supporting the implementation and integration of e-commerce platforms with Microsoft Dynamics 365. The ideal candidate will have proven Business Analysis experience within digital transformation programmes, strong stakeholder management skills, and previous involvement in Dynamics 365 and e-commerce projects. This role offers the opportunity to contribute to a high-profile programme with significant visibility across the organisation. The Role: Gather, analyse and document business and functional requirements Lead stakeholder workshops and facilitate business discussions Support the implementation and integration of Microsoft Dynamics 365 solutions Analyse current and future business processes, producing process maps and gap analyses Work closely with development, testing and project delivery teams Support UAT, change management and user adoption activities The Person: Proven experience as a Business Analyst within digital transformation programmes Experience delivering projects involving Microsoft Dynamics 365 Knowledge of e-commerce platforms and online customer journeys Strong stakeholder management and workshop facilitation skills Experience with Agile delivery methodologies, user stories and process mapping Desirable experience with Azure DevOps, Jira, Visio, BPMN or system integrations Reference Number: BBBH278862 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Contexte Dans le cadre de la transformation digitale, le consultant intègre une équipe de 2 personnes pour accompagner le déploiement et l'usage de la suite M365. Mission centrale : piloter un projet de migration/downgrade de licences M365, incluant la migration de données vers Teams/SharePoint et la gestion des quotas OneDrive et boites aux lettres. Missions principales Pilotage de projets transverses — Plans d'action, suivi, coordination technique, reporting et indicateurs Conduite du changement — Webinaires, coaching individuel, ateliers collectifs, contenus pédagogiques (PPT, articles, vidéos, infographies) Migration M365 — Migration de données répertoires communs vers Teams/SharePoint, gestion des quotas OneDrive et boites aux lettres Gestion SharePoint — Analyse de l'existant, conception de sites, arborescences, rédaction de contenus Stack technique Microsoft 365 (Teams, Outlook, OneDrive, SharePoint, Copilot, Loop, Stream) · Windows 11 · Power BI · Excel · Visioconférence hybride · Active Directory · Réseaux (notions)

Senior Agile CoachIntroduction & Summary:We are seeking a Senior Agile Coach who specializes in Product & Engineering transformation. This role requires an individual capable of supporting tech teams by facilitating meaningful changes in operations rather than merely conducting traditional agile ceremonies. The ideal candidate should be pragmatic and impact-driven with the ability to facilitate collaboration between Product and Engineering teams, utilizing KPIs to measure their effectiveness. Main Responsibilities:Support the rollout of an effective Product & Engineering operating model. Enhance team collaboration by focusing on shared goals, priorities, and commitments. Strengthen collaboration methods across discovery, delivery, planning, and continuous improvement. Assist teams in transitioning from activity-based delivery to outcome-based delivery. Establish and apply relevant KPIs to enhance delivery flow, predictability, and quality. Identify performance blockers, dependencies, and systemic issues. Coach Product Managers, Engineering Managers, Tech Leads, and Scrum Masters. Facilitate alignment on priorities and decision-making between leadership and teams. Promote team autonomy, accountability, and delivery maturity. Offer constructive challenges to existing processes and provide actionable recommendations. Key Requirements:Extensive experience as an Agile Coach or in a similar role. Strong background in a technology or product-driven environment. Credentials in collaborating with Engineering teams with insights into software delivery constraints. A solid understanding of product management practices including roadmaps and prioritization. Proficient knowledge in agile methodologies including Scrum, Kanban, and Lean. Experience in defining and utilizing KPIs (lead time, cycle time, quality, etc.). Adept at interpreting team dynamics and fostering collaboration. Excellent facilitation, coaching, and stakeholder management abilities. A comfort level in coaching both teams and senior leaders. Confident in presenting structured, pragmatic recommendations to senior stakeholders. Nice to Have:Experience in sectors such as SaaS or fintech is advantageous. Familiarity with advanced analytics and data visualization tools. Other Details:This position is remote and is expected to evolve, adapting to the organization's needs. The aim is to achieve a higher maturity in product delivery and team autonomy.

Description CONTEXTE : Vous intégrez l'équipe AppOps « Demat Poste de travail et Socle API» rattachée au service « Ops Socles & Digital ». En proximité des squads qui utilisent des pratiques d'agilité à l'échelle, vous intervenez sur l'ensemble du cycle de vie (design, build, run) des produits qu'elles ont en responsabilité. MISSIONS : A ce titre, vos principales missions seront les suivantes : Contrôle de bon fonctionnement des solutions / produits (proactivité) ; Prise en charge, dispatch et traitement des incidents, gestion des problèmes ; Maintien en condition opérationnelle des solutions/produits (gestion de l'obsolescence, sécurité…) ; Mise en place de monitoring, d'indicateurs pour mesurer la performance, la qualité de service, intelligence artificielle ; Piloter le plan d'amélioration continue ; Coordination des travaux, des dossiers de la backlog (cadrage, objectif/enjeux, livrables, planning, risque…) ; Préparer et recetter les mises en production, rédiger les procédures et la documentation (DEX, FDR…), mise à jour des référentiels ; Animer la relation avec notre partenaire (priorité, rituels..) ; Maitrise des impacts des changements sur le poste de travail en s'appropriant les usages. Niveau d'étude minimum : Bac + 2 / L2 Compétences métiers : Connaissance du secteur bancaire Rédaction de procédure ; Gestion de production informatique ; Supervision Applicative ; Pilotage des procédures batch ; Incident Management ; Eco-Conception de services numérique ; Niveaux de service (SLA, SLI, SLO) ; Expertise technique sur les solutions Microsoft (Azure, M365, Teams, Sharepoint, AD, Power Plateform, Viva …) et SCCM. Softskills : Réseauter pour réussir ensemble ; Conseil et sens du service ; Orientation résultat ; Gestion des priorités.

Nous recherchons un Responsable du Changement Organisationnel & Gestion de la Conformité pour piloter la standardisation de l'utilisation de la plateforme ServiceNow au sein d'un grand groupe. Lieu : La Défense Durée : > 12 mois Télétravail : 2 jours / semaine Démarrage : ASAP RésuméCe poste vise à faciliter l'adoption des usages et à assurer la cohérence dans le cadre de l'IT Service Management (ITSM). Un modèle opérationnel unique sera mis en place pour garantir harmonie fonctionnelle, technique et de données. Responsabilités :S'approprier l'organisation du Groupe et les enjeux du projet de Transformation. Définir la stratégie de communication en collaboration avec le Head of Transformation. Définir des modèles types (templates) pour les communications. Encadrer l'équipe basée en Inde pour produire les contenus de communication. Organiser et animer les événements de communication. Définir le matériel d'adoption, y compris formations et e-Learning. Réaliser et faire évoluer la Knowledge Base pour le portail Global Services. Définir les modalités de surveillance de l'adoption des configurations et procédures. Proposer des améliorations adaptées aux pratiques ITSM du Core Model. Organiser les comités de pilotage pour identifier les actions de conduite du changement. Structurer les canaux (Teams / SharePoint) pour le stockage des livrables. Must Haves :10 à 15 années d'expérience en accompagnement au changement. Capacité à proposer une approche méthodologique adaptée. Maîtrise de l'anglais (oral et écrit). Excellentes capacités d'analyse et de synthèse. Compréhension des concepts IT Service Management (ITSM). Maîtrise des outils bureautiques et de communication. Nice to Have :Expérience UX/UI. Capacité à identifier rapidement les messages clés. Solides compétences en communication interpersonnelle. Détails Contextuels :Type de projet : Transformation ITSM. Environnement : Complexe et international. Équipe : Collaboration avec une équipe basée en Inde.

Network Security Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Network Security Engineer looking to take ownership of network security across complex global systems while working with cutting-edge satellite and communications technology? This is a fantastic opportunity to join a well-established and growing engineering organisation, where you will play a key role in developing and implementing security strategies across both internal and customer environments. You will work closely with compliance and engineering teams to embed robust security practices into daily operations and ensure systems are protected against evolving threats. In this role, you will be responsible for designing, implementing, and maintaining security solutions while actively monitoring threats and responding to incidents. You will utilise tools such as SIEM, IDS/IPS, and vulnerability management platforms to maintain the integrity of networks, as well as carry out investigations into security events and recommend improvements. The ideal candidate will have strong hands-on experience across multi-vendor network environments, with a deep understanding of cybersecurity frameworks and compliance standards such as ISO27001. This position offers a varied and technically engaging workload alongside opportunities to mentor colleagues and contribute to ongoing security improvements. The Role: Design, implement and maintain network security solutions across internal and customer systems Monitor security tools (SIEM, IDS/IPS) and respond to incidents and vulnerabilities Provide third-line support and act as a key escalation point for security issues Develop and maintain security policies, procedures, and documentation Collaborate with internal teams to improve security across infrastructure The Person: Strong experience with Cisco and Juniper networking technologies Proven background in cybersecurity tools including SIEM, IDS/IPS and penetration testing Knowledge of ISO27001, GDPR and security frameworks Ability to troubleshoot and resolve complex security issues independently Reference Number:BBBH276007 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Salesforce CRM/nCino Core Banking Platform Lead Our Client is bank based in the City of London who are looking to recruit a Core Banking Lead for the Salesforce CRM nCino Patform. You will have at least 5 to 7 years experience at expert level of working with a Core Banking system and ideally with Salesforce/nCino core banking platform. The position will report to Head of Software Engineering for Core Banking Systems at the bank. Additionally, you will be responsible for managing a team of 15 software developers, some on-shore and some off-shore to ensure a smooth delivery of projects across different global regions. Role Description This full-time Salesforce CRM/nCino Core Banking Platform Lead role is a hybrid position based in London, with flexibility to work from home part of the week. The role involves leading the design, configuration, and optimization of Salesforce CRM and the nCino core banking platform to support business and client requirements. The Lead will translate stakeholder needs into scalable solutions, manage the product backlog, and coordinate with technical teams to deliver enhancements, integrations, and releases. Day-to-day responsibilities include gathering and analyzing requirements, overseeing implementation and testing, ensuring data quality and compliance, and resolving platform-related issues. The individual will also provide guidance and training to users, collaborate with sales and relationship teams to improve customer journeys, and drive continuous improvement across CRM and banking processes. Qualifications Strong Customer Relationship Management (CRM) skills, including hands-on experience with Salesforce and understanding of nCino or similar core banking platforms. Advanced Analytical Skills to interpret business requirements, analyze data, and design effective process and system solutions. Excellent Communication skills for engaging stakeholders, documenting requirements, presenting solutions, and supporting change management. Proven Project Management experience in planning, prioritizing, and delivering platform enhancements and integrations in a structured, timely way. Experience in banking or financial services, particularly in lending or core banking operations, is highly desirable. Familiarity with agile delivery methods, system integration concepts (APIs, data flows), and testing best practices. Bachelor's degree in information systems, computer science, business, or a related field, or equivalent professional experience. Salesforce and/or nCino certifications are a strong advantage. You will be lead the software development team to produce technical solutions design. Collaborate with the Offshore developers to manage distributed delivery, ensuring clarity in requirements, timelines, and quality expectations. Act as the onshore escalation point for delivery issues and blockers. Break down high-level designs from the technical solution design/review group into actionable development tasks. Ensure onshore development follows best practices and coding standards. Conduct code reviews and provide technical guidance to developers. Work closely with Stakeholders as the primary onshore interface for business analysts, product owners, and QA teams. Serve Participate in requirement walkthroughs, sprint planning, and demos. Ensure business expectations are clearly communicated to offshore teams. Manage and coordinate development environments. Support deployment planning and execution in collaboration with the Offshore team and release managers. Encourage the use of Agile/Scrum practices and continuous improvement. Ensure thorough unit testing and documentation of deliverables. Support integration testing and UAT cycles, coordinating with offshore QA resources. The position is 3 days per week in the office in the City of London. The salary for this role will be in the range £80K - £90K. Do send your CV to us in Word format along with your salary and availability.

Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for a Site Reliability Engineer with prior Oracle experience to help with the support and enhancement of novel software solutions – being able to think outside of the box to overcome technical challenges is essential!

Je suis Sheeranaze MEHENTAL, Consultante en recrutement au sein de FED IT, cabinet de recrutement spécialisé sur les métiers des systèmes d'information et de la transformation digitale : infrastructure, chefferie de projet, data, cybersécurité, développement et top management. Je recrute pour mon client basé à Clichy Villeneuve la Garenne, un Ingénieur O365 H/F dans le cadre d'un CDI. Rattaché(e) au DSI basé en Allemagne, vous intégrerez une équipe internationale en charge de l'administration et de l'évolution de l'environnement Microsoft 365 du Groupe. Le poste est basé en France et couvre un périmètre européen, avec des interactions quotidiennes avec plusieurs pays. Le tenant Microsoft 365 étant hébergé en Allemagne, vous participerez à l'intégration de nouveaux pays ainsi qu'à des projets de transformation et de migration à l'échelle européenne. Quelques déplacements en Allemagne sont à prévoir chaque trimestre. Vos missions En tant qu'Administrateur Microsoft 365, vous aurez notamment pour responsabilités de : Administrer, maintenir et optimiser les services Microsoft 365 (Entra ID, Exchange Online, SharePoint Online, OneDrive et Microsoft Teams). Définir, mettre en œuvre et assurer le suivi des politiques de sécurité (Conditional Access, DLP, PIM) afin de garantir la conformité et la protection des données. Surveiller les performances des services et appliquer les meilleures pratiques Microsoft. Gérer les licences Microsoft 365 et leur attribution. Accompagner les équipes Sécurité et Conformité dans la mise en œuvre des politiques de gouvernance de l'entreprise. Planifier et réaliser les mises à jour, déploiements et intégrations de nouvelles fonctionnalités Microsoft 365. Participer aux projets de migration des environnements on-premise vers le Cloud, notamment Exchange. Automatiser les tâches d'administration et les processus de déploiement à l'aide de scripts et de solutions Power Platform. Assurer le support de niveaux 2 et 3 et contribuer à la résolution proactive des incidents. Rédiger et maintenir la documentation technique, les procédures et les standards d'exploitation. Former et accompagner les utilisateurs ainsi que les équipes IT sur les bonnes pratiques. Participer à des projets stratégiques : déploiement de nouveaux services, évolution des environnements SharePoint, intégration de nouveaux sites et migrations de pays, déploiement de nouveaux services, etc.

Cadrer et conseiller : - Accompagner nos client·es dans la définition et la priorisation de leurs cas d'usage IA, en lien avec leurs enjeux métiers et leur feuille de route Microsoft. - Animer des ateliers métiers et IT pour comprendre les besoins, challenger les idées et proposer des approches pragmatiques, orientées valeur. - Contribuer au cadrage fonctionnel des solutions IA Microsoft, en lien étroit avec les équipes avant-vente et techniques. - Conseiller les directions métiers et DSI sur les opportunités offertes par Microsoft Copilot, Copilot Studio et l'IA agentique. - Identifier les pré-requis (gouvernance, données, sécurité, conduite du changement) à la mise en oeuvre d'agents IA en production. Concevoir et développer des agents IA : - Concevoir, développer et faire évoluer des agents avec Copilot Studio : topics, actions/tools, orchestration via Power Automate, gestion du contexte conversationnel. - Connecter les agents aux services et données Microsoft 365 : SharePoint, Teams, Dataverse, ainsi qu'aux systèmes métiers via connecteurs et API. - Intervenir sur des phases de POC, de tests et d'itérations jusqu'à obtenir des agents fiables, performants et exploitables en production. - Mettre en place les mécanismes de fiabilité : grounding, tests, garde-fous, supervision des conversations et amélioration continue. - Participer à des ateliers pratiques, démonstrations, formations ou hackathons pour accompagner l'appropriation des agents par les utilisateur·ices. Aller vers l'industrialisation : - Appliquer et contribuer à faire évoluer les bonnes pratiques de déploiement des agents (ALM, environnements, gouvernance, sécurité). - Participer à la structuration des environnements Power Platform et à la qualité globale des livraisons. - Prendre part aux phases de tests, de recette et de stabilisation des solutions livrées. - Documenter les solutions livrées pour en faciliter l'usage, la maintenance et les évolutions futures. - Sensibiliser les équipes client·es aux enjeux de gouvernance, de conformité et de responsible AI. Contribuer à l'expertise IA collective : - Assurer une veille active sur Copilot Studio, l'IA agentique et l'écosystème Microsoft (Microsoft 365 Copilot, Azure AI Foundry, Power Platform).