Trouvez votre prochaine offre d’emploi ou de mission freelance Management

Contenu mission -Définir la stratégie produit -Construire et maintenir la roadmap produit -Recueillir et analyser les besoins (identifier besoin, animer atelier, aider à formaliser les besoins et traduire les enjeux métiers en fonctionnalités produit) -Gérer le backlog et prioriser -Piloter les évolutions et le Release Management -Pilotage budgétaire du portefeuille SIRH -Suivi de performance et indicateurs

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly to the Managing Director, you will be responsible for driving service excellence, developing team capability, implementing best practice processes, and ensuring the highest levels of customer satisfaction. You will lead the ongoing development of the Service Desk function, overseeing service delivery performance, SLA management, reporting, customer relationships, and continuous improvement initiatives. This role will also play a key part in the implementation and growth of a 24/7/365 support operation. The ideal candidate will have previous experience managing a service desk within an MSP environment or a proven background in customer service leadership. You will possess strong organisational skills, excellent stakeholder management abilities, and sufficient technical understanding to challenge, mentor, and develop service desk engineers while driving service improvements. Offering excellent progression opportunities and the chance to influence business-wide service delivery strategy, this is an ideal role for a driven, customer-focused leader who thrives within a fast-paced environment. The Role: Manage and develop the Service Desk team, processes, and performance Oversee SLA management, reporting, service reviews, and customer satisfaction Implement and maintain ITIL-aligned processes and best practices Drive continuous improvement, automation, and operational efficiency Lead onboarding of new clients and build strong stakeholder relationships Support the development of a 24/7/365 service operation The Person Previous Service Desk Management experience within an MSP environment, or strong customer service management background Good technical understanding of IT support environments Experience with ITIL processes and service delivery best practices Knowledge of ISO9001 and ISO27001 standards advantageous Strong leadership, communication, and stakeholder management skills Highly organised, proactive, and capable of thriving under pressure Reference Number: BBBH277133 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Bonjour, Nous recherchons pour notre client grand compte un Responsable d'exploitation SysOps / Cloud AWS DevOps Nous étudions - prioritairement - les candidatures qui nous sont adressées à freelance à insyco . fr avec les informations suivantes : Argumentaire écrit répondant de façon ciblée au besoin ci-dessous CV à jour en français Date de prochaine disponibilité Tarif journalier Merci d'indiquer la référence KTR/REX/5409 dans l'objet de votre message Notre client est un organisme de gestion collective. Au sein de sa direction des systèmes d'information, vous prenez la responsabilité de l'exploitation (production) d'une plateforme cloud et pilotez une équipe SysOps. Vous garantissez la disponibilité et la qualité de service des applications fournies aux métiers, organisez les activités de RUN et de BUILD, et accompagnez les évolutions majeures de l'infrastructure. Activités principales Animer et accompagner l'équipe SysOps (daily, 1:1, montée en compétence) Prioriser et organiser les activités de RUN et de BUILD Recueillir les besoins techniques des équipes produit en matière d'infrastructure et d'exploitation et préparer les cycles trimestriels Garantir la disponibilité et la qualité des services fournis aux métiers (SLO/SLA) Superviser incidents, alertes, météo applicative et batchs Communiquer avec les parties prenantes en cas d'incident majeur Standardiser les pipelines CI/CD sous GitLab et assurer la MCO de l'ensemble des outils et composants de la plateforme Accompagner les évolutions majeures : migrations cloud AWS, Kubernetes Renforcer l'observabilité : logs (OpenSearch), métriques (Prometheus, CloudWatch), dashboards (Grafana) Définir et maintenir les bonnes pratiques de déploiement, de sécurité et de monitoring

La mission porte sur : 1/ La préparation et cadrage · Recueil et formalisation du périmètre applicatif concerné par les mises en hébergement. · Prise de connaissance des engagements de service existants, des contraintes techniques et des outils de supervision utilisés. · Établissement d'un plan de pilotage initial (rôles, responsabilités, indicateurs clés, canaux de communication). 2/ La mise en œuvre et coordination · Supervision quotidienne des mises en hébergement et suivi des SLA associés. · Animation de points de coordination réguliers avec les équipes techniques et fonctionnelles. · Organisation des points de suivi avec les clients internes pour statuer sur l'avancement, les incidents en cours et les plans d'actions associés. 3/ Le suivi, bilan et amélioration continue · Consolidation et analyse des indicateurs de performance, des incidents et des faits marquants. · Élaboration de bilans périodiques incluant des préconisations d'amélioration du dispositif. · Animation de comités de suivi ou de retour d'expérience (REX), avec diffusion des enseignements clés aux parties prenantes.

Notre client, un large employeur de la région lémanique avec plus de 10K employés, recherche actuellement à s'adjoindre les services d'un(e) Test Manager confirmé(e). Ce poste est un contrat permanent. Responsabilités Définir et piloter la stratégie de test d'un ou plusieurs projets, basée sur les risques et les exigences Planifier et coordonner les activités de test, y compris avec des acteurs externes Superviser les anomalies et en assurer le suivi jusqu'à résolution Réaliser le reporting qualité et participer aux décisions de mise en production Encadrer, accompagner et motiver les testeurs Contribuer à l'amélioration continue des pratiques de test au sein d'une communauté de Test Managers Requirements Diplôme d'études supérieures en informatique (Master, diplôme d'ingénieur EPF, HES) ou équivalent Certification sur le métier du test (ex. ISTQB) Au moins 5 ans d'expérience dans le management des tests en contexte agile Bonne maîtrise de Jira Xray Capacité à définir, piloter et faire appliquer une stratégie de test Bonne maîtrise d'une méthodologie de gestion de projet agile (Scrum)

Business Development Manager Hemel Hempstead - Hybrid (Monthly) Competitive Salary + £700 per month Car Allowance + 10% KPI Bonus + 35 Days Holiday + Pension + Benefits Are you a commercially driven Business Development Manager with experience in EV charging or energy storage solutions, looking to play a key role in the growth of a market-leading business at the forefront of sustainable energy and electric vehicle infrastructure? This is an excellent opportunity to join a globally recognised engineering and technology organisation operating within the rapidly expanding EV charging sector. You will be responsible for identifying new business opportunities, managing key customer relationships, and driving the growth of innovative charging and energy solutions across the UK & Ireland market. Working closely with major stakeholders including EV OEMs, utilities, and charging point operators, you will develop sales strategies, manage commercial opportunities from inception through to contract award, and coordinate technical and commercial bid activities. The successful candidate will have a proven track record in technical sales and business development, coupled with strong knowledge of EV charging infrastructure, battery energy storage systems, or related power electronics technologies. In return, you will receive excellent career progression opportunities within a highly respected international business committed to innovation and sustainability. The Role: Develop and execute business development and sales strategies within the EV charging market Identify and secure opportunities with EV OEMs, utilities, and charging point operators Manage key customer accounts and build long-term business relationships Coordinate technical and commercial bid submissions Travel to customers across the UK & Ireland Represent the business at industry events, conferences, and trade exhibitions The Person: Good years of experience in technical sales or business development Experience within EV charging infrastructure or battery energy storage solutions Strong account management and commercial negotiation skills Technical understanding of EV charging systems, power conditioning systems, or energy storage technologies Reference Number:BBBH277199 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Description: prestation de PMO sur Nantes (locaux client) qui implique 3 jours de présence sur site et 2 jours de télétravail max. Description de la Mission - Animation et participation aux rituels de la tribu - Suivi budgétaire - Rédaction de comptes-rendus de réunions - Préparation de supports pour ateliers (Tribu, direction, pôles utilisateurs) - Reporting / Météo - Animation et suivi transverse de la Tribu Financier Risques - Coordination, reporting et accompagnement des équipes - Aide au pilotage et à la coordination transverse de la tribu

Nous recherchons un Product Manager / Product Owner senior pour piloter la définition et le cadrage d'une solution digitale innovante de gestion de polices d'assurance-crédit. En appui du chef de produit assurance, vous serez responsable de : * Définir les capacités fonctionnelles et digitales attendues pour la plateforme cible * Traduire les besoins métier en parcours utilisateurs, fonctionnalités et exigences opérationnelles * Identifier les principaux parcours clients et workflows opérationnels pour le MVP * Construire et prioriser le backlog produit initial par valeur, criticité et faisabilité * Évaluer les options de mise en oeuvre : Make / Buy / Extend * Réaliser une analyse d'impact 360° (métier, IT, data, opérations, organisation) * Préparer les éléments de décision pour le Go / No Go * Proposer une feuille de route de mise en oeuvre post-décision

Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

PMO Planner Must have an Active DV Clearance PMO Planner Responsibilities Develop, maintain, and assure integrated project and programme schedules. Establish and manage baseline plans, milestones, dependencies, and critical paths. Maintain alignment between master programme plans and individual project schedules. Monitor schedule performance, identifying variances, slippage, risks, and dependencies. Produce planning metrics, dashboards, and reporting for governance forums and customer reviews. Support schedule assurance activities, health checks, and internal reviews. Promote planning best practice and ensure compliance with governance and contractual requirements. Support recovery planning and continuous improvement of planning processes, templates, and tools. Provide planning expertise and constructive challenge to Project and Programme Managers. PMO Planner Skills and Experience Proven experience within a PMO planning or scheduling role supporting complex programmes. Strong understanding of programme and project lifecycle planning. Experience maintaining integrated schedules across multiple projects or workstreams. Advanced knowledge of Microsoft Project or equivalent planning tools. Advanced Microsoft Excel with strong PowerPoint and Word skills. Experience using SharePoint and programme document repositories. Excellent analytical, organisational, and problem-solving skills. Strong communication skills with the ability to engage technical and non-technical stakeholders. Highly organised, proactive, collaborative, and delivery focused. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, we are shaping the future of digital transformation across the UK's most dynamic regional markets. In Leeds, we are strengthening our market presence and accelerating business growth through insight-led, commercially focused marketing. As our Marketing Manager, you will translate strategy into action, delivering integrated campaigns and communications that drive engagement, build pipeline and enable our leaders to win. Working at the heart of our business, you will help position CGI as a trusted partner to our clients while contributing to measurable commercial outcomes. Here, you will have the autonomy to make an impact, the creativity to shape bold ideas, and the support of a collaborative global network to bring them to life. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based within commutable distance of our Leeds office (1 Whitehall Quay, LS1 4HR) and follows a hybrid working model.

Dans le cadre du projet de migration vers SAP S4 HANA et particulièrement la mise en place du module EWM en entrepôt, vous intervenez comme chef de projet et interface entre les équipes métiers et les équipes informatiques Vos principales missions: Collaborer étroitement avec les équipes logistiques afin d'identifier leurs besoins, analyser les enjeux opérationnels et contribuer à la définition des priorités. Recueillir et formaliser les besoins fonctionnels en lien avec les utilisateurs métiers. Élaborer la feuille de route des projets de migration et assurer son suivi jusqu'à la mise en production. Coordonner l'ensemble des parties prenantes internes et externes (équipes IT France, équipes IT Groupe, intégrateurs et prestataires). Planifier, organiser et piloter les différentes phases des projets : cadrage, conception, développement, tests, déploiement et accompagnement au changement. Veiller au respect des délais, du budget et de la qualité des livrables. Identifier les risques, proposer des plans d'actions adaptés et assurer un reporting régulier auprès des parties prenantes. Participer à l'amélioration continue des processus et des outils logistiques.

Contexte de la mission : Dans le cadre de la migration de l'application de gestion des immobilisations vers l'ERP SAP S/4HANA (Polar is), notre client recherche un(e) Chef de Projet SAP FI-AA pour piloter l'ensemble du projet jusqu'à la mise en production. La mission couvre trois sites en France et s'inscrit dans un contexte de montée de version de SAP S/4HANA. Le/la consultant(e) jouera un rôle central en coordonnant les équipes métiers, les experts techniques et les parties prenantes, tout en accompagnant les utilisateurs dans la conduite du changement. Objectifs et livrables : Le/la consultant(e) aura pour principales missions de : · Piloter le projet de migration de bout en bout jusqu'au go-live et à l'hypercare. · Assurer la gouvernance du projet, le suivi des jalons et le reporting auprès des parties prenantes. · Coordonner les équipes métiers, les équipes IT et les experts techniques (ABAP, Fiori, migration de données, interfaces...). · Planifier et suivre les activités de migration des données et d'intégration. · Gérer les dépendances avec le programme de montée de version SAP S/4HANA. · Définir et coordonner la stratégie de cutover et de fonctionnement en parallèle. · Animer les ateliers métiers et accompagner les équipes dans la conduite du changement. · Former les utilisateurs et assurer le support au démarrage sur les différents sites.

🔎 Recherche Project Manager (PM) – Leasing / Crédit-Bail (H/F) 📍 Paris 15 🚫 Hors sous-traitance ESN | 🇫🇷 Profils résidents en France uniquement 📅 Démarrage : fin septembre / début octobre Un acteur du secteur bancaire, spécialisé en leasing et factoring, recherche un Project Manager pour accompagner une transition sur son périmètre projet. Missions : ✅ Pilotage de projet (planning, budget, risques, reporting) ✅ Coordination des équipes métier, IT et prestataires ✅ Suivi des instances de gouvernance (comités de pilotage, comités projet) ✅ Gestion des livrables et respect des délais ✅ Animation des ateliers de cadrage et de suivi Profil recherché : ✅ Expérience bancaire ou leasing ✅ Bonne connaissance du crédit-bail ✅ Maîtrise de l'outil IMX ✅ Connaissance du factoring : un vrai plus ✅ Maîtrise des méthodologies de gestion de projet (cycle en V, Agile, ou hybride) ✅ Bon relationnel et capacité à gérer des parties prenantes multiples (métier, IT, direction) ✅ Rigueur, autonomie et sens de l'organisation 📩 Candidatures uniquement via #ProjectManager #Leasing #CréditBail #Factoring #Freelance #MissionIT #Banque #IMX

Technical IT Project Manager Our Client is looking to recruit a Technical IT Project Manager who will be responsible for a set of projects (investments including the systems and organization change management within the business community – internally and with external business partners). This role is for the management of projects with significant IT infrastructure and systems work content. Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Skill and experience required for the role: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability Excellent time management skills Excellent troubleshooting and problem-solving abilities Excellent management and leadership qualities Project Management Professional (PMP) certification preferred The salary for this position will be in the range $100K - $120K. The Company is based in Trumbull, Connecticut USA. Please send your CV to us in Word format along with your salary in USD and your availability.

Contexte Accompagner notre client sur le site de Mauléon (79700) dans la gestion et le suivi de projet industriel. Missions Assurer le rôle de PMO : structuration du projet, définition et suivi des KPI, coordination des équipes Gestion et mise à jour du planning : consolidation, analyse et synthèse des données Suivi des coûts : contrôle des coûts réels par rapport aux budgets, mise à jour du budget Élaboration et mise à jour du reporting : création et actualisation des indicateurs de suivi Outils & Environnement Maîtrise d'Excel, PowerPoint et MS Project Connaissance de base en mécanique et électricité Bonne compréhension des environnements industriels Connaissance des outils d'intelligence artificielle (atout)