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Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

C# Software Developer We have several positions in Krakow Poland for a Global Client that require C# .Net Software Engineers with at least 3 to 5 years experience. Essential skills and characteristics: Senior-level knowledge of C# and .NET Core Experienced with ASP.NET (Web API) Knowledge of OOP, SOLID principles, clean code Knowledge of using unit tests and familiarity TDD approach Knowledge of Git Experience in coding and debugging in Visual Studio Ability to work in an Agile environment Strong communication skills Self-driven; Being able to work independently Self-organized Self-efficient Strong teamworking skills Good-to-have skills and characteristics: Open XML SDK for office Dev Ops skills Experience with docker Snowflake SQL Python Basic frontend dev (HTML, CSS, JS). Other skills: Work in a highly collaborative environment with cross-functional teams on projects ranging from a few months to a few quarters in length Clearly and concisely communicate highly technical challenges and solutions to stakeholders and non-technical team members Maintain high standard of quality as you creatively and strategically problem solve throughout the product delivery process Be able to effectively communicate your work with both technical and non-technical peers Build solid back-end architectures that integrate easily with other systems and technologies Understand design patterns and write reusable, modular code Have a superior attention to detail and a strong ability to Q/A one's own work required, including cross-browser and cross-platform displays and performance Experience in testing and debugging applications Performance tuning, improvement, balancing, usability, automation Polish-speaking is a big advantage Rate will be Euros 200 to 350 per day. The position will be based in Krakow Poland – with an element of remote work. Please send your CV to us in Word format along with your salary and availability.

Contexte de la mission Dans le cadre de l'équipe Delivery Prudentiel, nous recherchons un développeur Power Platform pour intervenir sur des sujets à forte valeur ajoutée liés au reporting réglementaire, à l'automatisation des processus et à la gouvernance Power BI. Ce rôle de référent technique couvre le cadrage des besoins, la définition de l'architecture, la formalisation des bonnes pratiques et l'accompagnement des équipes dans leur mise en œuvre. Missions principales· Analyser, concevoir et développer des solutions autour de Microsoft Power Platform. · Mettre en place et optimiser des workflows Power Automate. · Produire des exports spécifiques Word et Excel adaptés aux besoins métiers. · Définir, formaliser et diffuser les standards et bonnes pratiques de développement Power Platform. · Émettre des préconisations d'optimisation sur la performance, les coûts, la maintenabilité et la gouvernance. · Accompagner les équipes de développement dans la montée en compétence et l'appropriation des solutions mises en place. Compétences requisesCompétences techniques· Maîtrise de Microsoft Power Platform : Power Apps, Power Automate, Power BI et Dataverse. · Bonne connaissance des environnements Data et Cloud. · Expérience sur les bases de données relationnelles et les environnements décisionnels. · Connaissances souhaitées : SAS, Oracle, PostgreSQL. · La connaissance de Starburst ou des solutions de virtualisation de données constitue un plus. · Bonne compréhension des pratiques CI/CD appliquées aux projets BI et Power Platform. · Capacité à concevoir des solutions robustes, maintenables et alignées avec les enjeux de gouvernance.

About the Job 3rd Line Cisco Support Analyst We require a 3rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3rd line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to work independently, with a high degree of initiative, and within a collaborative team environment. Strong organizational and time management skills The ability to install and maintain complex solutions in an ever evolving market place, to problem solve in a logical manner in order to rectify customer issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some out of hours on call duty. To monitor and maintain the hosted infrastructure and respond to and resolve any faults that may arise using diagnostic tools and vendor support. Must have the following skills: Cisco, Microsoft, Linux and other relevant certifications Server administration including Windows and Linux Knowledge of voice prioritization including QoS and VLANS Proficient in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data communications including: TCP/UDP/IP, routing, tunneling, Please forward your CV to -hidden email- in Word format, along with your salary expectations.

Desktop Support Analyst – Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in Europe with the bulk in the City London. This position will require you to have experience in hardware builds for both PC's and Servers along with software installations and upgrades. It will also include login permissions along with training users in the use of software. The focus of the role will be to take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client uses – the following is a list of the various software and tools that they would like you to have experience of: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a data-centre and branch inter-connectivity -Strong technical skills are essential -Experience of CISCO multi-layer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. This is a permanent role and salary for this position is between £45K - £50K. Please send your CV to us in Word format.

Bonjour, Nous recherchons pour notre client basé en région parisienne un Responsable de transition produit sécurité (H/F) Bastion / Vault / PKI Compétences techniques Bastion / Vault / PKI - Expert - Impératif Méthode Agile (PO) - Confirmé - Impératif Connaissances linguistiques Anglais Courant (Impératif) Rôle Dans un contexte de transformation et de renforcement continu de notre posture de sécurité des infrastructures, nous recherchons un(e) en transition un/une responsable Produit Sécurité pour piloter plusieurs produits et infrastructures de sécurité critiques à l'échelle du Groupe. Au cœur de sujets stratégiques, vous serez responsable de trois périmètres majeurs : • le Bastion du Groupe basé sur la technologie Wallix ; • le produit Vault sur la technologie HashiCorp Vault, en tant que Product Owner dans un environnement Agile SAFe ; • la PKI Groupe, avec des enjeux de maintien en conditions opérationnelles et de modernisation, notamment autour des évolutions cryptographiques et du Post-Quantum. Ce poste s'adresse à un profil expérimenté, capable de conjuguer vision produit, expertise sécurité, pilotage opérationnel et coordination d'équipes techniques dans un environnement exigeant et international. Missions Piloter le Bastion du Groupe (Wallix) Vous portez la vision et la trajectoire d'évolution du Bastion afin de répondre aux besoins de sécurité, d'exploitation et d'expérience utilisateur. À ce titre, vous serez notamment amené(e) à : • piloter la solution Wallix Bastion au quotidien ; • construire, animer et prioriser la roadmap produit • recueillir et challenger les besoins métiers et techniques; o des besoins utilisateurs, o des nouveaux cas d'usage, o des exigences de sécurité, o des contraintes techniques et opérationnelles ; • faire évoluer la solution en fonction des nouveaux usages et des exigences de sécurité ; • suivre la qualité de service, les incidents, les demandes d'évolution et les indicateurs de performance ; • coordonner les actions avec les équipes sécurité, infrastructure, production et partenaires; • Mutualiser, centraliser les différentes solutions Bastion du client Vous assurerez également le pilotage d'une équipe MSP de 4 personnes basée en Inde, en charge du support L1/L2, avec pour objectif de : • structurer et suivre l'activité opérationnelle ; • s'assurer du respect des engagements de service et de la qualité du support rendu ; • organiser la montée en compétence de l'équipe ; • préparer progressivement la prise en charge d'activités L3 ; • renforcer la documentation, les processus et les transferts de connaissances. Dans le cas où vous êtes intéressé par ce poste, pourriez-vous SVP m'envoyer votre CV au format Word en indiquant votre disponibilité ainsi que vos prétentions salariales ou votre tarification journalière si vous êtes indépendant ?

Contexte de la mission : Dans le cadre de l'activité d'un centre de compétences Digital Workplace, l'équipe Collaboration et Messagerie Exchange a en charge les activités d'intégration et ingénierie (BUILD) et d'exploitation N3 (RUN) de l'ensemble des solutions “on premise” et “on-line" Microsoft. Un profil Product Owner (non pas Chef de Projet, ou Expert) est recherché Tâches à réaliser : · Animation d'une squad de 4 à 5 experts techniques · Suivi du backlog sur Jira (pilotage des projets du mode produit en cours, des sujets d'amélioration continue en cours et à venir, des projets spécifiques en cours et à venir) · Suivi de la roadmap produit 2026 en cours pour chaque périmètre · Préparation et animation des comités avec le Product Manager pour présenter, clarifier et valoriser les produits et projets aussi bien auprès des managers que des entités ; · Animation produit vis-à-vis des parties prenantes (entités clientes, clusters) · Cadrage des demandes produits avec les experts et architectes · Préparation (cadrage, chiffrage, présentation) de la roadmap produit 2027 avec le Product Manager et en y associant les experts pour chaque périmètre · Gestion des phases de Build to Run avec le Service Manager pour la mise en œuvre de nouveaux services, ainsi que celles des nouvelles requêtes (à mettre en production) Compétences recherchées : Obligatoires : Product Management / Product Ownership : Gestion et priorisation de backlog, Pilotage de roadmap produit, Recueil et formalisation des besoins métiers, Rédaction des User Stories et critères d'acceptation, Gestion des arbitrages fonctionnels, Vision produit et création de valeur Microsoft 365 (maîtrise fonctionnelle) : Microsoft Teams, Collaboration, Téléphonie, SharePoint Online, Gestion documentaire, Sites SharePoint, Viva Engage, Microsoft 365 Apps, Word, Excel, PowerPoint, Outlook, Copilot M365 Jira : Gestion du backlog, Suivi des projets produits, Reporting d'avancement, Gestion des workflows et tableaux Agile Compétences d'animation (ateliers, comités…), coordination d'équipes, accompagnement des équipes, Communication : Présentations, conseils au métier, sensibilisation, challenge des besoins Reporting, gestion documentaire Chiffrage et cadrage : Cadrage fonctionnel, Qualification des demandes, Construction de business cases simples… Build to Run : Connaissance du cycle de vie des services IT, mise en production Optionnelles : Certification PSPO ou CSPO, Scrum Connaissance de Metis, Microsoft Copilot, mécanismes de gouvernance Microsoft 365 Expérience nécessaire : Minimum 5 ans d'expérience en tant que Product Owner, chef de produit fonctionnel ou rôle équivalent, idéalement dans un environnement Digital Workplace ou collaboratif. Méthodologie : Agile Langues : Français

UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of the evolving digital strategy. It is essential that you are self-managed and organized, and able to effectively prioritize and advise multiple stakeholders. SKILLS ● Excellent communication skills, written and oral. Excellent presentation skills. ● Workshop facilitation. ● UX and ethnographic research. ● Ability to fluidly and confidently work in ambiguous situations. ● Provide leadership in challenging situations through clarity, tact and diplomacy. ● Ability to identify and communicate the commercial impact of design decisions. ● Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. ● Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. ● Attention to detail. ● Ability to quickly turn around wireframes in an iterative environment. ● Proficiency in Sketch, Axure, etc. ● An understanding of technology. EXPERIENCE ● Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. ● Design processes, agile development and lean UX. ● Working collaboratively in an interdisciplinary team. ● Creating omnichannel experiences – cross-platform and cross-device solutions. ● Ability to define key metrics and evaluate project success. ● Working to strict deadlines. ● Proven design track record and design agency experience. ● Design degree or equivalent. The duration of this assignment will be up to 2 months. The location is Holborn London. Please send your CV to us in Word format along with your daily rate and availability.

Business Analyst – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stake holders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The rate will be dependent on skills you bring to the assignment. Please do send your CV to us in Word format along with your availability.

Project Manager with MS Dynamics CRM Our Client is an international company looking to recruit a Project Manager with MS Dynamics CRM application versions 3.0 and above. You will have at least 5 years proven track record of working with MS Dynamics CRM. You will have the following skills: MS Dynamics CRM Online 2016 Update 1 within the Cloud · MS Dynamics CRM Online 2016 Update 1 within the Cloud · Ideally should able to write .Net interfaces (Web services, WCF services) around Dynamics CRM system so that same can be used in other systems. · Support for the business likely to be assisting within any issues/possible bug fixing/potential development opportunities · Support the application post go-live during system setting and fix applications issues not necessarily related to code · Assisting with architecting the Dynamics CRM system, related customizations, portals, and reports to model the client's organizational process · Advising stake holders on best practices for CRM, development or integration processes · Writing technical specifications for planned work · Creating data migration and integration mappings · Installing CRM and its related components such as Scribe. · Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface · Guiding projects along through daily communications with the customer · Resolving technical issues · Regularly communicating with the customer on the status of the issue resolution · Participating in the design and architecture sessions Will have Agile and/or Prince 2 background ideally with certification. The salary for this role is in the range £55K - £65K + Benefits. The Client's offices are based in Milton Keynes. Please send your CV to us in Word format along with salary and availability.

Senior Software Engineer with Python and Java Our Client is looking to recruit brilliant Software Engineer with upwards of 5 to 10 years solid proven track record of developing complex applications with Python coupled with Machine Learning and ideally Go. We're looking to recruit initially 2 excellent Software Engineers to work with an existing team of 4 software developers on a very large strategic consulting engagement within the Life Sciences industry. So if you any experience with the Life Sciences domain – then the Client would be very interested to see your profile. Must be 100% trustworthy with real integrity – this is a highly sensitive project. Key skills: Python, Machine Learning, Java The Client would like to see solid expertise of working with and developing complex applications with Java. Excellence is vital. Ideally have security clearance. The Client has offices in Central London and the project is based in Oxford and are happy with remote working for the foreseeable future. They are absolutely committed to family-friendly operations with diversity & work-life balance. Daily rate for this assignment will be dependent on your expertise – but will be in the range £500 to £2000 per day. Duration for this assignment will be 3 to 6 months initially with possibility of the role becoming permanent at some point in the future. The ideal candidate will have a PhD in Computer Science although an MSc with excellent skills may work. Please note we really are looking for the best software developers – the cream of the crop – or crème de la crème. Do send your CV to us in Word format along with your daily rate and availability.

Database Engineer with SQL Server Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Senior Microsoft Dynamics D365 CE Developer Lead the ongoing development for the Global MS Dynamics CRM platform. Develop solutions to varied complexity levels for requirements from the global business Maintain a high-quality platform by with solutions developed in line with coding standard Design and implement MS Dynamics CRM solutions to be fully compliant with Client's business processes and requirements Design, code, test CRM application modules that meet Architecture Blueprint specification Use your deep and extensive knowledge of JScript, PowerApps, C#, .NET Core, and SQL Server, to further enhance the current solution to meet ongoing business requirements Participate in execution and documentation of tests ensuring that an application or architecture meets agreed Quality standards Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations Evangelise the Dynamics core features and functionalities to support business decision making process Seek opportunities to continuously improve the Dynamics solution for the schools across all regions You will have 5+ years development in JS, C#. NET, SQL, PowerApps (1-2 yrs) 5+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal) Experience of process alignment to out of box functionality Configuration/customisation, Testing and debugging Development tools (Visual Studio) Excellent interpersonal skills English as primary language Experience in global delivery environment and working within a remote-teams. Experience of education sector and of DevOps with documenting solution design (High/low level) Must have MS Dynamics CRM Certifications along with a Degree in Information Systems or equivalent. The salary for this role will be circa £50K - £55K. The position will be based in Milton Keynes. Please send your CV to us in Word format along with your salary and availability.

Frontend Software Developer with Javascript and HTML Our Client is looking to recruit Frontend Software Developer with at least 3 to 5 years experience of developing Frontend software with Javascript and HTML Working as part of the Digital team, you'll be responsible for and delivering some exciting frontend and UX improvements to an eCommerce website as well as other internal applications for this award-winning Luxury Travel Company. The Role You will be responsible for: Own the frontend of the eCommerce website, making continual improvements Collaborating with the back end developer and design resource to deliver improved UI & UX Participate in design discussions and be the voice of the customer on usability Skills and Experience: Excellent working knowledge of HTML, JavaScript, jQuery, CSS & React Framework Previously delivered multiple responsive websites Happy to develop from both wireframes and full designs Experience of working with and developing alongside a CMS (preferably with Umbraco) Capable of working with multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Good knowledge of technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Clients offices are based in Central London and this role will be remote working. The salary for this role will be in the range £40K to £50K. Do send your CV to us in Word format along with your salary and availability.

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI is a leading provider of ground segment software and IT for space missions. We support some of the most advanced satellite systems in the world, designing and supporting ground segment command and data processing systems, as well as network architecture. This is an opportunity to join a growing team supporting the development of operational mission-critical systems. We are looking for an architect, who has an existing background in Communications or Space Technology, to support ground segment software and network solutions developed with our SatCom customers. Our solutions cover network management, operations support, and mission planning, often using cutting edge optimization techniques. This role will be hybrid, based in Leatherhead, Reading, London, Bristol or Leicester as base-office. Some short trips to Europe may be required for customer meetings. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.