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ontexte de la mission Group IT department is organized around Shared Line of Services (SLS) to deliver global services to all group entities. SLS infrastructure delivers Cloud Service Provider based services (AWS and Azure) and centrally managed Network services (Backbone, Site to site VPN, internet access filtering, VPN access for end users, IPAM, SDWAN solution…) Within the SLS Infrastructure, the Network & Security SSE Expert will be member of the Engineering team, in charge to design and deploy and maintain new services offers based on high end market solutions. Becoming product owner of these service, he'll be in charge to conduct RFPs to select the most appropriate technical solution to fill needs for network infrastructure services, making sure the service integrates smoothly in the IT information System. He'll be in charge to design the solution, with the corresponding service offer declined in the service catalog of the SLS infrastructure. Achieving a scalable design respecting the corporate standards and Cybersecurity rules and transitioning the service to operations within the Side Partner operations team is mandatory to operate at scale. He'll also be in charge to ensure technologies used are updated according to the vendor lifecycle and that vulnerabilities are addressed in delays required by Cyber teams. He will ensure that service health is properly monitored through the monitoring solutions in place at the SLS infrastructure and that the service consumption can be charged back to the customers. Customers should be able to raise service request and support request modelized by the product owner of the service in the ITSM solution. Finally, he'll handle support escalations from Operations Team with the necessary assistance from the vendors themselves. Objectifs et livrables Responsibilities Network & Security SSE Expert is responsible to: Define Network & Security around SSE Solution Zscaler Conduct RFP for Technology right choosing. Produce KPI based on services delivered Maintain the Product lifecycle. Ensure level 3 support with vendors escalation when required.. Ensuring proper transition of run activities to Operational teams. Define service Monitoring, backup, service Request and support escalation path. Contribute to the billing & chargeback model applied to the customer. Ensure Standard and Cybersecurity rules are respected. His duty will be to make sure to interact with the necessary stakeholders to define, budget, design, build, maintain, monitor, backup, report, support, charge the service back to the customers. Main activities Become Product Owner of SLS infrastructure Services. Design and maintain Network and Security Services. Respect Cyber requirements for Service designing. Ensure transition to operations of the Services Ensure proper level of Backup Ensure proper monitoring defining the monitoring rules. Assume level 3 support on the Services. Contribute to Cost optimization of Managed Services. Arrange webinars on Major Feature Updates and Change. Automation Driven delivered services. Ensure proper documentation (ISO 27001). Create KPI Dashboards for services. Present Features availability, updates or improvement to the Design Authority and Architecture Review Board. Contribute to Security Audits, Risk Assessments, Pentests and Remediation. Deliverables (ISO 27001) HLD LLD SOP KPI Dashboards RCA Knowledge in SD WAN Solutions (Cisco Catalyst, Cisco Viptela) : Élémentaire Knowledge in Firewalling appreciated (Fortinet, Cisco, Palo alto) : Avancé

Au sein de la Mission SI de Storengy, le domaine Téléphonie & Mobilité couvre l'ensemble des solutions de communication fixes et mobiles ainsi que les terminaux associés mis à disposition des collaborateurs. Storengy administre directement son parc de smartphones et de tablettes via la plateforme Microsoft Intune du client afin de garantir la sécurité des équipements, la maîtrise des usages et l'autonomie dans la gestion du cycle de vie des terminaux. Le service assure également le suivi des lignes mobiles et fixes en coordination avec le client et les différents partenaires concernés. Le(la) Référent(e) Téléphonie & Terminaux Mobiles est l'interlocuteur(trice) privilégié(e) sur l'ensemble du périmètre téléphonie, mobilité et terminaux utilisateurs. Contexte Le périmètre actuel représente : Plus de 600 smartphones professionnels. Plus de 500 tablettes industrielles ATEX. Environ 1 500 lignes fixes. 14 sites industriels répartis sur le territoire national. Des déplacements réguliers sur les sites industriels sont à prévoir. Permis B obligatoire. Finalité du poste Garantir la disponibilité, la sécurité, la performance et l'optimisation des services de téléphonie fixe, téléphonie mobile et terminaux mobiles de Storengy. Le(la) Référent(e) Téléphonie & Terminaux Mobiles assure l'administration technique du domaine, pilote le cycle de vie des équipements, apporte une expertise de niveau avancé sur les incidents complexes et contribue à l'évolution des usages ainsi qu'à l'optimisation du patrimoine matériel et logiciel associé. Il(elle) agit comme référent(e) technique, fonctionnel(le) et opérationnel(le) auprès des utilisateurs, des équipes support et des partenaires internes et externes. Missions principales Administration du domaine Mobilité et MDM Assurer l'administration et l'évolution de la plateforme de gestion des équipements mobiles. Activités principales Administrer la plateforme Microsoft Intune. Définir et maintenir les politiques de sécurité et de conformité. Assurer l'enrôlement et l'administration des terminaux. Maintenir les configurations et profils de déploiement. Améliorer les processus de gestion et d'administration des équipements. Garantir le maintien en conditions opérationnelles du service. Livrables Politiques de gestion et de sécurité. Documentation technique Intune. Tableaux de bord de conformité. Gestion du cycle de vie des terminaux Piloter l'ensemble des activités liées au patrimoine mobile de Storengy. Activités principales Gérer le stock de terminaux et d'accessoires. Assurer les dotations, échanges et récupérations. Piloter les campagnes de renouvellement des équipements. Garantir la qualité des inventaires. Assurer la cohérence entre les utilisateurs, les équipements et les lignes associées. Optimiser les coûts liés au cycle de vie des terminaux. Définir les standards matériels du domaine. Livrables Inventaires à jour. Reporting de flotte. Plan de renouvellement du parc. Gestion de la téléphonie fixe et mobile Assurer la gestion opérationnelle et le suivi des services de communication. Activités principales Assurer le suivi et l'administration des lignes mobiles. Piloter les demandes de création, modification ou résiliation de lignes. Reprendre et maintenir la gestion des services de téléphonie fixe. Assurer le suivi des solutions de téléphonie analogique, ToIP et Microsoft Teams Phone. Garantir la cohérence entre les lignes, les équipements et les utilisateurs. Assurer l'interface avec le client , les opérateurs et les partenaires concernés. Participer aux projets d'évolution des moyens de communication. Livrables Inventaire des lignes fixes et mobiles. Suivi des affectations. Tableaux de bord d'utilisation. Support expert et assistance N3 Apporter une expertise avancée sur les incidents complexes et situations nécessitant une prise en charge spécialisée. Activités principales Assurer le support de niveau 3 sur le périmètre téléphonie et mobilité. Réaliser les diagnostics techniques avancés. Assurer l'escalade auprès des équipes ENGIE IT lorsque nécessaire. Coordonner les actions de résolution. Participer aux analyses de causes racines. Contribuer à la résolution des incidents récurrents. Livrables Dossiers d'incidents complexes. Plans d'actions correctifs. Retours d'expérience. Documentation, gouvernance et amélioration continue Garantir la qualité des processus et de la connaissance du domaine. Activités principales Produire et maintenir la documentation N1, N2 et N3. Maintenir les procédures d'exploitation. Accompagner l'amélioration continue des processus. Assurer la qualité des données patrimoniales du domaine. Participer aux évolutions des référentiels d'inventaire et de gestion des actifs. Contribuer à l'intégration et à la fiabilisation des données dans la CMDB ServiceNow. Livrables Procédures opérationnelles. Documentation technique. Référentiels et inventaires fiabilisés. Veille technologique et évolution du périmètre Préparer les évolutions futures du domaine Téléphonie & Mobilité. Activités principales Réaliser une veille active sur les terminaux Android, accessoires et solutions de mobilité. Étudier les évolutions du marché et les nouveaux usages. Réaliser des tests de matériels, de solutions et de services. Participer aux choix des futurs standards matériels. Accompagner les projets de renouvellement ou transformation des flottes. Contribuer à l'optimisation des usages et à la rationalisation du patrimoine matériel. Identifier des solutions innovantes permettant de simplifier l'expérience utilisateur et de renforcer l'efficacité opérationnelle. Enjeux du poste Le(la) titulaire du poste contribuera notamment à : Piloter les futurs renouvellements de flotte mobile. Accompagner l'évolution et la reprise du parc dans Microsoft Intune. Renforcer la sécurité des équipements mobiles. Améliorer les processus d'enrôlement et de support à distance. Fiabiliser les inventaires et les données patrimoniales. Accompagner l'évolution des référentiels vers ServiceNow CMDB. Optimiser les coûts de téléphonie et de mobilité. Rationaliser les équipements et les usages au regard des besoins métiers. Identifier les opportunités d'innovation et d'amélioration de l'expérience utilisateur. Accompagner la transformation des moyens de communication et de mobilité au sein de Storengy. Compétences requises Compétences techniques Indispensables Maîtrise confirmée de Microsoft Intune. Administration de flottes mobiles d'entreprise. Expertise Android Enterprise. Gestion de terminaux mobiles à grande échelle. Support N3. Gestion des lignes fixes et mobiles. Téléphonie d'entreprise. Gestion de projet. Production de documentation technique. Appréciées ServiceNow CMDB. Asset Management / ITIL. Microsoft Teams Phone. Entra ID / Azure AD. Cybersécurité des terminaux. Gestion de fournisseurs et opérateurs. Compétences comportementales Sens du service utilisateur. Communication et pédagogie. Capacité à piloter plusieurs sujets simultanément. Rigueur et sens de l'organisation. Excellentes capacités d'analyse. Curiosité technologique. Capacité à challenger les usages existants. Force de proposition. Sens de l'optimisation des coûts. Esprit d'initiative. Autonomie. Profil recherché Formation Bac +2 à Bac +5 en informatique, télécommunications ou systèmes d'information. Expérience Expérience significative dans la gestion de terminaux mobiles en entreprise. Expérience confirmée sur Microsoft Intune. Expérience dans l'administration de solutions MDM/UEM. Expérience en gestion de parc mobile et téléphonie professionnelle. Expérience en pilotage ou coordination de projets techniques appréciée. Positionnement dans l'organisation Rattachement hiérarchique : Responsable Digital Workplace Interactions principales Coordinateur(trice) Support IT Technicien(ne)s Support IT Référent(e)s IT des sites industriels Équipes Digital Workplace et ENGIE IT Fournisseurs et opérateurs télécoms Équipes Cybersécurité Chefs de projet SI

Kajenthi@RED Global - Look for a Senior Java developer - Bucharest (Roumania) - Hybrid - Freelance - 6 months + RED Global is looking for a Senior Java Developer - Full-stack, in Bucharest, 2 days on site per week. You'll have to design, develop, integrate and maintain enterprise software solutions within a complex, multi-tier platform. Key responsibilities Analyse functional and technical specifications and translate them into maintainable software solutions. Design, develop, test, integrate and maintain Java-based application components. Develop and integrate web services and APIs for enterprise and multi-tier applications. Contribute to software architecture, technical design and component modelling activities. Apply sound object-oriented design principles, coding standards and reusable development patterns. Participate in code reviews, defect resolution and continuous improvement of software quality. Support application integration and collaborate with testing teams throughout the delivery lifecycle. Produce and maintain technical specifications, design documentation and development records. Contribute actively to Agile ceremonies, estimations and iterative delivery planning. Work independently while communicating clearly with technical and non-technical stakeholders. Experience and skills What you will bring to the role Minimum 10 years of professional IT experience. At least 5 years of hands-on software and application development experience. Expert-level Java development skills in complex production environments. Strong experience developing enterprise web applications and multi-tier or n-tier systems. Proven experience designing and developing web services and APIs. Good practical knowledge of software architecture and technical design. Experience using modelling or CASE tools, such as UML-based design environments. Experience working with Agile software development methodologies. Technical focus Java development Enterprise application Web services & APIs Software architecture & design Modelling / CASE UML or comparable environments tools Delivery methodology Agile If you're interested by this Freelance role, please send me your CV at

Software Engineer with C# or Java – Livingston NJ USA A bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in Livingston NJ USA. Salary will be in the range $80K to £120K. Please do send your CV to us in Word format along with your salary and availability.

Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer problems and escalate complex issues to appropriate technical teams. Follow established service management processes and accurately document actions and resolutions. Maintain service levels and ensure customer expectations and SLAs are achieved. Support more complex escalations and unexpected technical problems. Monitor service performance through reporting and analysis. Maintain Known Errors, Workarounds and fixes within the knowledge database. Identify opportunities to improve service delivery and existing support processes. Share technical knowledge and effective resolutions across the Service Desk team. Service Desk Agent 24/7 Skills and Experience Previous Service Desk, IT Support or technical support experience. Experience supporting Microsoft products, operating systems, networks, applications and PCs. Strong technical troubleshooting and problem-solving skills. Experience working within structured service management processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and communication skills. Ability to remain effective when working under pressure. Strong team-working skills with the ability to demonstrate initiative and personal ownership. Experience documenting technical resolutions, Known Errors and Workarounds. Willingness to work fully onsite in London on the required 24/7 rotating shift pattern. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Je suis Sheeranaze MEHENTAL, Consultante en recrutement au sein de FED IT, cabinet de recrutement spécialisé sur les métiers des systèmes d'information et de la transformation digitale : infrastructure, chefferie de projet, data, cybersécurité, développement et top management. Je recrute pour mon client basé à Clichy Villeneuve la Garenne, un Ingénieur O365 H/F dans le cadre d'un CDI. Rattaché(e) au DSI basé en Allemagne, vous intégrerez une équipe internationale en charge de l'administration et de l'évolution de l'environnement Microsoft 365 du Groupe. Le poste est basé en France et couvre un périmètre européen, avec des interactions quotidiennes avec plusieurs pays. Le tenant Microsoft 365 étant hébergé en Allemagne, vous participerez à l'intégration de nouveaux pays ainsi qu'à des projets de transformation et de migration à l'échelle européenne. Quelques déplacements en Allemagne sont à prévoir chaque trimestre. Vos missions En tant qu'Administrateur Microsoft 365, vous aurez notamment pour responsabilités de : Administrer, maintenir et optimiser les services Microsoft 365 (Entra ID, Exchange Online, SharePoint Online, OneDrive et Microsoft Teams). Définir, mettre en œuvre et assurer le suivi des politiques de sécurité (Conditional Access, DLP, PIM) afin de garantir la conformité et la protection des données. Surveiller les performances des services et appliquer les meilleures pratiques Microsoft. Gérer les licences Microsoft 365 et leur attribution. Accompagner les équipes Sécurité et Conformité dans la mise en œuvre des politiques de gouvernance de l'entreprise. Planifier et réaliser les mises à jour, déploiements et intégrations de nouvelles fonctionnalités Microsoft 365. Participer aux projets de migration des environnements on-premise vers le Cloud, notamment Exchange. Automatiser les tâches d'administration et les processus de déploiement à l'aide de scripts et de solutions Power Platform. Assurer le support de niveaux 2 et 3 et contribuer à la résolution proactive des incidents. Rédiger et maintenir la documentation technique, les procédures et les standards d'exploitation. Former et accompagner les utilisateurs ainsi que les équipes IT sur les bonnes pratiques. Participer à des projets stratégiques : déploiement de nouveaux services, évolution des environnements SharePoint, intégration de nouveaux sites et migrations de pays, déploiement de nouveaux services, etc.

Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master's degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modelling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.

DevOps Architect with AWS - Leeds Serve as an AWS specialist, consult and provide technical guidance on AWS design, governance, performance, scalability, security, operations and cost control best practices to ensure we maximize our AWS investment Work with our partners in IT and the business to guide the architecture and high level solutioning of new products and services so that they operate excellently Assess our cloud maturity, review existing AWS cloud implementations, identify gaps and suggest improvements to improve our cloud maturity horizons Work as part of a team on larger solutions, providing technical support as requested, for internal and external Team members to meet delivery timescales Map the state of products today, and their path over the next 3-5 years to support EOL and EOS risk mitigation Support the DevOps teams who run the existing applications to improve our technical maturity levels, as well as the availability, functionality, performance, security and cost of running those applications Guide the depreciation and removal of outdated technologies and practices across the business to minimize risk Guide the adoption of new technologies and practices across the business to maximize our technological advantage Define, refine, automate and improve our processes so that as a company we're more efficient, effective, safe and secure Promote a continuous, automated, and feedback-driven route to Production for product changes Keep up-to-date with current and future technologies, products and strategies Education: BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Skills Producing technical artefacts and documenting the As-Is and To-Be states Devising the best cost optimization solutions and following best practices for cloud services Defining standards and cross product patterns to improve our consistency across a wide landscape of existing and new products. Security awareness and experience, with a “security by design” mindset Agile development techniques and Project management (SCRUM, KANBAN etc.) Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels Ability to work effectively within a team and autonomously with minimal supervision The ability to support people through change A strong problem solver and a self-starter with a 'can do' attitude. You have a good technical knowledge of IT architectures, Infrastructure, Cloud deployments, software engineering lifecycles, DevOps tools (e.g. Docker, Kubernetes, Terraform), microservices, CI/CD In-depth understanding of cloud networking, infrastructure and security concepts Strong scripting/automation skills (Bash, Python, Powershell, or similar) Good understanding of managing environments via Infrastructure as Code (IaC) Knowledge of IP networking, VPN's, DNS, load balancing and firewalls. Understanding of Service-Oriented Architecture (SOA and REST) Azure DevOps Pipelines JIRA & Confluence Experience with the full software development lifecycle and delivery using Agile practices 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ years of production experience within AWS Experience designing, implementing and operating large scale SaaS products Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. The salary for this position is circa £70K - £80K plus excellent benefits package The Client is global operation with offices in Leeds – this position will be hybrid. Do send your CV to us in Word format along with your salary and availability.

1 Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first point of contact and make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible for diagnosing and resolving first-line technical issues, ensuring high levels of customer satisfaction. In this role, you will support users with hardware, software and access-related queries, escalating more complex issues where required. You will also maintain accurate records in the ticketing system and contribute to continuous improvement through documentation and knowledge sharing. The ideal candidate will have strong communication skills, a problem-solving mindset and a solid understanding of IT support fundamentals. This is a fantastic opportunity for someone looking to build technical expertise and progress within IT support. The Role: First point of contact for IT service requests via phone, email and ticketing tools Troubleshoot hardware and software issues at first-line level Escalate complex issues to appropriate teams Maintain accurate ticket records and documentation Support user account management and access requests The Person: Previous experience in an IT support or service desk role (desirable) Strong communication and customer service skills Basic knowledge of IT systems, hardware and software Organised with good attention to detail Keen to learn and develop technical skills Reference Number: BBBH279114 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Description CONTEXTE : Vous intégrez l'équipe AppOps « Demat Poste de travail et Socle API» rattachée au service « Ops Socles & Digital ». En proximité des squads qui utilisent des pratiques d'agilité à l'échelle, vous intervenez sur l'ensemble du cycle de vie (design, build, run) des produits qu'elles ont en responsabilité. MISSIONS : A ce titre, vos principales missions seront les suivantes : Contrôle de bon fonctionnement des solutions / produits (proactivité) ; Prise en charge, dispatch et traitement des incidents, gestion des problèmes ; Maintien en condition opérationnelle des solutions/produits (gestion de l'obsolescence, sécurité…) ; Mise en place de monitoring, d'indicateurs pour mesurer la performance, la qualité de service, intelligence artificielle ; Piloter le plan d'amélioration continue ; Coordination des travaux, des dossiers de la backlog (cadrage, objectif/enjeux, livrables, planning, risque…) ; Préparer et recetter les mises en production, rédiger les procédures et la documentation (DEX, FDR…), mise à jour des référentiels ; Animer la relation avec notre partenaire (priorité, rituels..) ; Maitrise des impacts des changements sur le poste de travail en s'appropriant les usages. Niveau d'étude minimum : Bac + 2 / L2 Compétences métiers : Connaissance du secteur bancaire Rédaction de procédure ; Gestion de production informatique ; Supervision Applicative ; Pilotage des procédures batch ; Incident Management ; Eco-Conception de services numérique ; Niveaux de service (SLA, SLI, SLO) ; Expertise technique sur les solutions Microsoft (Azure, M365, Teams, Sharepoint, AD, Power Plateform, Viva …) et SCCM. Softskills : Réseauter pour réussir ensemble ; Conseil et sens du service ; Orientation résultat ; Gestion des priorités.

Senior Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to be based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: " Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. " Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka " Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. " Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure " Understanding of distributed computing paradigm and exposure to building highly scalable systems. " Experience with platform modernization and cloud migration projects " Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. " Exposure to polyglot programming languages like Scala, Python and Golang will be a plus " Ability to read/write code and expertise with various design patterns " Have used NoSQL database such as MongoDB, Cassandra, etc. " Work on opportunities along with sales, practice, delivery teams through the pre-sales process " Develop customer proposals - solution architecture, pitch decks, estimating solution effort, resourcing and timelines " Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts " Understand business & technology issues /challenges and translate that to modern technology solutions " Engage with business and IT groups to align solution architecture with strategic business direction " Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision " Bachelors or master's degree in engineering (computer, electronics, etc.) " 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles " Vertical domain knowledge in Financial Services will be an advantage " Excellent written and verbal communication skills " Experience in client-driven large-scale application platform implementation projects " Experience and desire to work in a global delivery environment Ability to travel up to 40% " Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary " Proven track record of designing / developing scalable solutions at the enterprise level " Demonstrated success in quickly understanding business needs and aligning it to technology solutions " Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn - Central London. The salary for this position will be based on expertise and will be in the range £70K - £100K. Please do send your CV to us in Word format along with you salary and availability.

Senior Solutions Architect with Pre Sales Experience Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect with some Pre-Sales experience to be based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master's degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.