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CDI

Offre d'emploi
Product Manager

Rise Technical Recruitment Ltd
Publiée le

£60k-70k
Greater London, United Kingdom
Product Manager Competitive Salary + Bonus + Shares + Progression + Healthcare + International Travel Stevenage - Hybrid Are you a Product Manager with a background in Telecoms, Datacoms or Synchronization technologies and looking for progression opportunities either technically, commercially or strategically? On offer is an excellent opportunity to take on an influential role within a leading technology company that works with some of the biggest names in the industry. You'll be involved across a cutting-edge product range that continues to push boundaries in network timing, synchronization and test solutions. Established over 15 years ago, this innovative business designs and develops advanced software, hardware and cloud-based technology used by major network operators, equipment vendors and technology providers worldwide. Having built a strong reputation for performance and reliability, they are seen as a leader in the synchronization and test measurement space. As a Product Manager, you will help uncover customer needs and work with a multidisciplinary team to take new solution concepts from idea through validation and development. You will play a key role in shaping product strategy, identifying new opportunities and ensuring successful delivery of high-value solutions to the market. If you're motivated by technology, enjoy working at the interface of engineering and business, and want to help shape next-generation network solutions, this role offers the perfect platform to grow your career. The role: Product Manager for advanced network test and measurement products Lead cross-functional teams from concept to delivery Identify and capitalise on new growth opportunities Hybrid working - typically 3 days in office (Tuesday & Thursday core days) The person: Experienced Product Manager with telecoms or datacoms background Understanding of synchronization technologies such as PTP, SyncE, SDH/SONET or related systems Strong communication and stakeholder management skills Willing to travel internationally when required Reference Number: BBBH - 269248 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Freelance

Mission freelance
Project Manager

LA International Computer Consultants Ltd
Publiée le

3 mois
£280-285
Warwick, United Kingdom
Our client is looking for a Project Manager to work on an initial 3 month Outside IR35 contract. This would be working mainly remotely with occasional travel to Warwick, Wokingham and customer sites. The daily rate would be £285 per day and candidates require an active SC Clearance. Role - Project Manager: Lead the planning, execution, and delivery of projects across the full lifecycle, ensuring alignment with strategic goals, customer expectations, and governance frameworks. The role demands ownership of scope, budget, quality, and timing, often in complex, multi-stakeholder environments. Key Responsibilities - Planning and oversight, Resource Management, Risk Management, Stakeholder Management, Performance Monitoring, Budget Management, Team Leadership, Collaboration and Communication. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Freelance

Mission freelance
Functional Consultant

LA International Computer Consultants Ltd
Publiée le

40 mois
Birmingham, United Kingdom
Job Title: Functional Consultant Location: Birmingham (2 days per week in the office, with flexible travel to other areas of the UK as needed) Job Type: Contract (Initial 6-month contract with potential for extension) Day Rate: £700 inside IR35 Hold a valid SC Clearance The Opportunity: We are seeking an experienced and highly skilled Functional Consultant with experience Production of Oracle Cloud Functional specifications for integration / reports and extensions execution of testing and production of testing artefacts. This is a critical role, focusing on leading the successful implementation for a large-scale government transformation project. The ideal candidate would have SC clearance or be willing to undergo clearance. This is an initial 6-month contract with the opportunity for extension, offering a chance to make a significant impact on a high-profile programme. Your Role and Responsibilities: As an Oracle Functional Cloud Consultant, you will be responsible for: Functional Design Documentation: For Integration and Reporting and Extensions - applying functional domain knowledge to custom object requirements. Expertise in either HCM or Finance are required. Solution Configuration: Understanding of HCM Cloud or Finance Cloud configuration Integration Management: Collaborate with technical teams to design and implement integrations. Testing & Quality Assurance: Develop comprehensive test cases and plans (SIT, UAT), support testing cycles, and ensure the quality and integrity of the implemented solution. Required Skills and Experience: Proven experience in writing Functional Designs for Oracle Cloud Extensive functional experience and ideally experience of Oracle Integration Cloud Demonstrable experience working on large-scale technology transformation projects. Strong experience in requirements gathering, solution design, configuration, testing, and deployment within an Oracle Cloud environment. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Ability to travel to client sites across the UK as required, in addition to the regular Birmingham office presence. Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
CDD

Offre d'emploi
AI Business Analyst

LA International Computer Consultants Ltd
Publiée le

6 mois
EC3V 3LA, City of London, England, United Kingdom
Role Title: AI business Analyst IR35: Outside IR35 Contract Length:6 months initially Location: Fully remote Clearance: SC clearance + Skills & Experience Business & Analytical Skills * Strong background in business analysis, analytics, product, or consulting * Proven ability to define KPIs, value cases, and benefits realization plans * Excellent structured thinking and problem decomposition skills AI / ML / LLM Expertise * Solid understanding of: o Supervised and unsupervised ML o NLP and LLM concepts (prompting, embeddings, RAG, fine-tuning) o Model evaluation and trade-offs * Experience working with ML and LLM systems in production or near-production settings Python & Data Skills * Comfortable using Python for analysis and prototyping * Experience with common data and ML libraries (e.g. pandas, numpy, scikit-learn, notebook-based workflows) * Ability to read, understand, and critique ML code (not required to build full production models) Communication & Influence * Ability to explain ML and LLM concepts clearly to non-technical stakeholders * Strong facilitation, documentation, and decision-making skills * Confidence challenging both business and technical assumptions Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Freelance

Mission freelance
Business Analyst

LA International Computer Consultants Ltd
Publiée le

3 mois
£280-300
Streatley, England, United Kingdom
Our client is looking for a Business Analyst to work on an initial 3 month Outside IR35 contract. This would be based a minimum of 4 days per week onsite in Newbury with work from home and candidates would need to hold/be eligible for SC Clearance. The maximum pay would be £300 per day. Overview * Request for an individual with Financial / FinOps practitioner experience / Business Analyst background to drive the capture of requirements so we can investigate the correct technology. Roles & Responsibilities * Lead the capture, analysis, and documentation of business and functional requirements related to IT financial management and FinOps capabilities. * Work closely with Finance, IT, and business stakeholders to understand current cost structures, financial processes, and reporting needs. * Support the evaluation of appropriate technology solutions to meet FinOps and IT cost transparency requirements. * Assess and help realise the benefits of the existing ServiceNow Proven Optics solution, including identifying gaps, improvement opportunities, and optimisation areas. * Analyse IT costs and develop high-level cost allocation and apportionment models across business units. * Facilitate workshops and stakeholder sessions to validate requirements, assumptions, and proposed approaches. * Translate financial and technical concepts into clear, actionable requirements for technical and delivery teams. * Collaborate with solution architects and platform teams to ensure requirements are feasible, aligned with ServiceNow capabilities, and fit for purpose. * Produce clear documentation, including requirement specifications, process flows, cost models, and summary reports for stakeholders. * Support decision-making by providing insights, options, and recommendations based on financial analysis and business priorities. * Work with the relevant owners to confirm and refine the full scope as it evolves. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
CDD

Offre d'emploi
D365 solution architect

LA International Computer Consultants Ltd
Publiée le

3 mois
EC3V 3LA, City of London, England, United Kingdom
D365 Solution architect Azure hands on D365 CE/CRM LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
CDI

Offre d'emploi
Deputy Director, Prime Minister Media Strategy - Cabinet Office - SCS1

Government Digital & Data
Publiée le
microsoft

£81k-130k
London, England, United Kingdom
Key responsibilities include: Lead a digital-first news creation function for all Prime Minister-led media within the No10 communications team operation. Drive excellence in this team and upskill colleagues where necessary, reporting to the Prime Minister’s Official Spokesperson. Drive the ongoing organisational integration of the No10 communications function, ensuring that all parts of the team are working together and identifying areas for further integration. Lead and develop one Grade 6, and be an active part of both the No10 SCS Management Team and the Cabinet Office Communications Leadership Team. Ensure No10 comms has the appropriate blend of digital, traditional and non-traditional media included. Drive a team of proactive, news creation comms experts and ensure that Prime Minister-led comms plans have a digital-first focus. Work closely with the No10 Comms Senior Leadership Team, including the Prime Minister’s Official Spokesperson, the Head of Media and Prime Minister’s Deputy Official Spokesperson, to drive integration of the team and innovation. Develop strong relations with political advisers. The role will also include routine out of hours work.
CDI

Offre d'emploi
Chief Digital and Information Officer - Driver and Vehicle Standards Agency - SCS1

Government Digital & Data
Publiée le
microsoft

£95k
United Kingdom
Key Responsibilities Executive Committee Member Support the Chief Executive in their role as Accounting Officer, ensuring that the Agency is led and managed effectively and efficiently, deputising for the Chief Executive where required. Champion decisions made by the Executive Committee and Directing Board and role model the Agency’s values and cultural aspirations. Contribute to the development of DVSA’s vision and strategic plans. Development and implementation of major organisational change initiatives through a service-led approach. Directors are also expected to sponsor several strategic projects Directorate Leadership Lead a broad range of digital, data, architecture and technology teams with a strategic mindset and vision to develop and run DVSA digital services, which are agile and secure by design, compliant with GDS service standards and continuously improved in response to user feedback. The post holder will be a primary link between DVSA and the DfT D&D group. Working with senior teams across the agency to develop and deliver the directorate's annual plan and enable the delivery of the plans of other Directors. Provide leadership to the Directorate's teams and champion a culture of continuous improvement and performance management, making appropriate use of the services and standards provided by GDS and the cross-government Digital and Data profession to support this. Manage both internal resources and third-party suppliers to implement significant business and cultural changes across the agency, as informed by the agreed service priorities. Ensure the development, operation and improvement of digital by default services is successful and secure. Find innovative ways to drive the shift to insourced teams and manage attraction and retention challenges to achieve committed efficiency savings in a climate of overall Civil Service cost and headcount control. Digital and Data Shape the strategic approach to the development of DVSA’s digital services and the development or acquisition of the technology to deliver them; this includes responsibility for procurement, development, security and delivery across the whole of the estate of the agency. Seek to demonstrably improve DVSA’s return on investment on technology spending and reporting this against outcome-based performance metrics. Ensure any new mission technology is delivered in line with the government's code of practice, and digital and data services are delivered in line with the relevant government service and functional standards, including Secure by Design, One Login initiatives etc. Work with GDS to define the scope and application of common service provision for cross-government commodity infrastructure technology and ensure that the delivery and iteration of technology services is supported by effective analysis of the financial benefits of taking an agile, open, user-driven approach. Create opportunity to design and deliver digitally driven solutions and services that are fully supported by the right architectures and systems, while avoiding creation of legacy technology. The role supports a culture of data-driven delivery within the Agency through leadership of the DVSA’s data science and forecasting functions ensuring both process and guidance link to the Agency’s strategic plans and long-term financial forecast. Working closely with the relevant services, committees and functions, develop the enterprise data frameworks to ensure that DVSA has access to the information and knowledge required to optimise decision making. Security and Resilience Lead and shape the Agency’s response to cyber security threats and incidents, working to improve business resilience and continuity plans in preparedness for an incident. Ensure remediation of systems and processes in response to emerging cyber security intelligence and work with the cross-government networks to mature DVSA’s ability to identify, manage and mitigate cyber security threat levels. Leadership and Culture Contribute to the transformation of leadership capability, bringing about a step-change in culture enabling greater levels of engagement and productivity. Contribute to our drive to improve the diversity of our people and the broader inclusion agenda to provide a better service to customers and contribute to our aim of being a great place to work. Directorate Functions Data & Security – Data Science, Data Management, Cyber Assurance, Data Protection and Information Management, Data Analysis, Data Engineering. Technology – Technical Services Delivery, Development, Infrastructure, Contract Management, Business Systems. Enterprise Architecture – All domains, technical design and architecture enablement. Digital Delivery – Programme Delivery, User Centred Design, Business Analysis - D&D capability building and professional development, including early talent, D&D Governance, D&D Business Partnering and Business Support. The job holder will have responsibility for teams of around 600 people at DVSA across Great Britain. The post manages 5 Corporate Senior Leaders, and has the support of a Business Support Manager and a PA.
CDI

Offre d'emploi
Chief Digital and Information Officer - National Crime Agency - SCS2

Government Digital & Data
Publiée le
microsoft

£100k-150k
England, United Kingdom
Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Officer partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes.
CDI

Offre d'emploi
Director of Technology and Operations - FCDO Services - SCS1

Government Digital & Data
Publiée le
microsoft

£81k-98k
Hanslope, England, United Kingdom
Make a real difference in this one-of-a kind leadership role As our Director, you’ll transform our ways of working to ensure we’re in the best position possible to keep the UK protected. You’ll hit the ground running, taking the lead from day one. You’ll be able to see the potential in our work and talented teams, you’ll see what needs to be done to make us even better. You’ll inspire, motivate, build our incredible teams into a strong future. With a commitment to the values of the Civil Service and our business priorities, you’ll lead on the delivery of mission critical data, service solutions and cyber security solutions to the FCDO and its partners in the UK and overseas. This isn’t ‘business as usual’ – your role will be all about putting your own stamp on things, finding ways to completely transform the way we work so we can fulfil our meaningful purpose for years to come. Use your innovative IT skills as you help to lead our global mission We have agreed growth targets, and with this in mind you’ll be accountable for a significant budget and help us to navigate a period of change, transition and transformation. We’ll also expect you to recognise opportunities, align these to our overall corporate strategy, and take responsibility for the definition, governance and implementation of the technology strategy. Focused on optimising delivery to our customers, you’ll also exploit the very latest technologies as you work to modernise and improve our internal IT systems. You’ll already have an innovative and strategic mindset and the skills to enable customer-focused, process-driven technology solutions that enhance our efficiency and the value of our global business. Bringing your track record of mobilising and leading operational and strategic teams to deliver commercial and IT operational support and services you’ll be able to demonstrate how you exceed your customer’s expectations, your superb financial management skills and exceptional commercial acumen. You’ll be a natural at working at a senior level, You’ll be inspiring in your leadership, motivating others to see your vision and be comfortable and confident working with your peers as well as the members of your team as the Technology and Digital expert providing advice and taking accountability for delivery. You will be capable in seeing the bigger picture and are ready to factor this into your decision making. You’ll be great at building relationships, internally and with stakeholders. And you’ll have a passion for our work, and you will be the Senior Technology representative for FCDO Services within Government ensuring alignment, collaboration, and influence across cross-government IT and technology initiatives.
CDI

Offre d'emploi
Software Developer (Python / JavaScript)

Rise Technical Recruitment Ltd
Publiée le

£35k-42k
Birmingham, United Kingdom
Software Developer (Python / JavaScript) Remote (with 2 days per month in Birmingham) £35,000 to £42,000 per annum + benefits Excellent opportunity for a Software Developer with Python and JavaScript experience to join a fast-growing, mission-driven tech start-up, working on products that genuinely help organisations build data capability at scale. This organisation is bridging the data skills gap through its proprietary education platform, combining change management, live and online learning led by industry experts, and self-serve training. They already work with recognisable brands and are continuing to grow the platform and product offering as demand accelerates. In this role, you'll join a small, collaborative engineering team building and improving interactive learning experiences, platform features, and integrations. You'll work across the stack where needed, contributing in JavaScript (Vue) and Python, with strong engineering practices around testing, documentation, and reliability. You'll be given real ownership, plenty of variety, and the support to keep developing quickly. The ideal candidate will have commercial experience building software in Python and JavaScript, be comfortable working in a modern front-end framework (Vue or React), and enjoy solving problems that sit right on the edge of product and engineering. If you like clean, well-tested code, enjoy shipping features that users actually feel, and want to grow in a start-up environment (without chaos for the sake of it), this will suit you. This is a fantastic opportunity to join a remote-first company where your work will be visible, valued, and directly tied to the growth of the platform and the impact it has on end users. The Role: Develop and maintain platform features using JavaScript (Vue) and Python Build interactive content, gamification features, and user-focused learning tools Work across the stack, collaborating closely with product and the wider business Contribute to quality-focused practices around testing, documentation, and observability Remote-first working, with 2 days per month in the Birmingham office The Person: Commercial experience as a Software Developer (mid-level), or strong equivalent project delivery Good Python skills and strong JavaScript fundamentals Experience in a modern framework such as Vue or React (Vue preferred) Enjoys building robust, well-engineered software with a user-first mindset Able to travel to Birmingham 2 days per month Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Freelance

Mission freelance
Systems Configuration Analyst / Manager

Real Staffing
Publiée le

12 mois
England, United Kingdom
We have a current opportunity for a Systems Configuration Analyst on a contract basis. The position will be based in Glasgow. For further information about this position please apply. Systems Configuration Manager - Traffic Systems Transport Scotland is seeking a Systems Configuration Manager to support the transformation of the Traffic Scotland System, a nationally critical platform underpinning the safe operation of Scotland's trunk road network. This role will focus on understanding, documenting and rationalising the configuration of a complex, 30‑year‑old traffic systems estate, particularly the algorithms and rules controlling Variable Message Signage (VMS). You will work closely with operational and systems suppliers to capture legacy configurations, create robust methods for storing and managing this information, and support its migration into a new, modernised systems environment. The successful candidate will play a key role in a multi‑year systems transformation programme, helping to identify what configuration data must be retained, adapted or retired, and ensuring continuity of service during transition. This is not a hands‑on technical role, but requires strong analytical capability, systems thinking and the ability to operate confidently in a complex stakeholder and supply‑chain environment. You will bring experience in managing complex information sets, systems configuration or change programmes, and working with senior stakeholders. Knowledge of highways, intelligent transport systems or variable message signage is highly desirable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
CDI

Offre d'emploi
Customer Service Team Lead - Tech Industry

Rise Technical Recruitment Ltd
Publiée le

£35k-40k
CF5 1HU, Cardiff, United Kingdom
Customer Service Team Lead - Tech Industry Cardiff - Hybrid, 3 days in office £35,000 - £40,000 + Holiday + Pension + Healthcare + Remote Working + Flexible Working + Great working Culture + Autonomy This is a brilliant opportunity for a Customer Support Manager/Team Lead to join an exciting and rapidly growing company who will offer autonomy and the ability to bring your strategy, implementation and ideas to the team. This company deliver niche and popular software solutions for the fashion sector. All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. In this role you will analyse, improve and help manage the customer support procedures ensuring the team are efficient and aligned with business objectives. You will be directly involved with customer support tickets and help lead the team to resolve issues. Working closely with various departments you will aim to provide solutions, enhance productivity and lead from the front. The ideal candidate will have proven experience as a Customer Support Team Lead or similar from a software or tech background / worked previously for a tech company. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will be given flexibility and autonomy. The Role: Analyse, improve, and manage customer support procedures to align with business objectives Handle support tickets directly while guiding the team in resolving customer issues Lead the support team by example, promoting efficiency and effective problem-solving Collaborate with other departments to develop solutions and boost overall productivity The Person: Proven experience as a Customer Support Team Lead or in a similar role - tech / software background Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team leadership responsibilities Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
CDI

Offre d'emploi
Senior Sales Consultant (Cloud Technology)

Rise Technical Recruitment Ltd
Publiée le

€70k-80k
Germany
Sales Consultant (Cloud) Remote working in Munich / Berlin / Hamburg (site visits for clients required) €75,000 - €90,000 + Uncapped Commission + Extensive Training + Progression An excellent opportunity awaits a professional with a strong consultative background in cloud technology to join a well-established, award-winning cloud consultancy offering strong earning potential and clear progression. This company is a globally successful Google Cloud consultancy and implementation partner, delivering major transformation projects to clients across EMEA through a proven and repeatable delivery and go-to-market model. In this role you will be a key hire driving growth across the DACH region, working in close partnership with Google to spearhead the adoption and use of Google Cloud solutions. You will take a project-led, consultative approach, uncovering business challenges and shaping solutions that lead to long-term impact and service agreements. While this is the first dedicated hire for the region, you will operate within an established global framework, supported by experienced teams, existing propositions and a clear sales playbook that has driven success across other regions. The role includes structured onboarding, extensive training and continuous development to ensure you are fully equipped to succeed. This role is remote, but you need to be based within commutable distance of Munich, Berlin or Hamburg. The ideal candidate will bring a strong consultative mindset with a background in cloud sales (hyperscale, private or similar) or cloud-focused professional services. You will be confident translating technical concepts into commercial value, comfortable working with both technical and commercial teams, and looking for a role where growth ambition is matched by strong support, clear structure and defined progression The Role *Drive Google Cloud business across the DACH region *Run consultative opportunities from first engagement to delivery *Develop long-term client relationships and repeat engagements *Support the structured growth of the DACH region *Clear progression into regional or vertical leadership *Remote within Germany with travel to Munich, Berlin or Hamburg The Person *Consultative background in cloud technology or services *Experience selling or consulting across GCP, AWS, Azure or similar *Track record managing mid-market and enterprise accounts *Confident managing complex deals end to end *Fluent in German and English *Based within commutable distance of Munich, Berlin or Hamburg Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
CDD

Offre d'emploi
Pure (Elsevier) Subject Matter Expert

Real Staffing
Publiée le

1 mois
England, United Kingdom
We are supporting a leading UK university with the implementation of a Current Research Information System (CRIS) and are seeking an experienced PURE SME to provide hands-on system expertise and delivery support. This is a greenfield implementation of PURE (Elsevier), aimed at creating a single, authoritative repository for research data including outputs, archives, and researcher information, in preparation for future REF submissions (2028/29). The role: Title: Subject Matter Expert Start Date: ASAP Contract Length: 3 - 6 months IR35: Outside Rate: TBC Location: Remote (Occasional days on site desirable but not essential) You will act as a PURE (Elsevier) Subject Matter Expert, supporting an established delivery team that already includes Programme Management and Business Analysis capability. The focus of this role is deep system knowledge and practical delivery support. Key responsibilities include: Providing hands-on expertise across PURE configuration and workflows Supporting data migration and data loading activities (staff, student, research outputs, archives) Advising on out-of-the-box vs bespoke configuration decisions Supporting the programme through UAT preparation and execution Acting as a trusted advisor to the university delivery team, helping to unblock issues and accelerate progress Working closely with internal stakeholders across research, IT, and programme delivery Required Experience Proven experience working with PURE CRIS (essential) Strong understanding of research information systems within Higher Education Experience supporting system configuration, workflows, and data migration Familiarity with REF requirements and research reporting is highly desirable Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Freelance
CDI

Offre d'emploi
IT Equipment support M/F

HAYS France
Publiée le

200 mois
€108k-120k
€450-500
Luxembourg
Main Responsibilities : Contribute to the reinforcement of the internal End User Services function by delivering Level 1 IT support to employees. Apply standard end-user support methodologies, including incident handling, request management, and ticket lifecycle processes. Create, update, and maintain clear and accurate knowledge base documentation to support users and internal teams. Work closely with other IT support functions and internal stakeholders, including Infrastructure and Information Security teams. Gather and analyze user feedback to help enhance service quality, efficiency, and overall user satisfaction. Adhere to established procedures, controls, and governance standards to ensure service quality and regulatory compliance.
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