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Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor's or master's degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initally will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Microsoft Office365 Administrator Milford Connecticut USA Our Client is an international organisation who are no looking to recruit a Microsoft Office365 Administrator. The following are aspects of the role: · Design cloud ETL architecture, system integration, and implementation strategy to deliver an integrated solution for a global medical device/pharmaceutical organization. · Serve as technical expert for business solutions in cloud architectures. · Communicate the system integration vision and strategy during meetings and presentations. · Ensure the technical component of the solution aligns with the CooperSurgical's business goals, compliance requirements and current/potential standards. · Research technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards. · Provide leadership and work guidance to less experienced personnel. · Ensure the quality of deliverable in terms of the functional design, implementation, testing and adherence to technical compliance standards. · Monitor effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient . Required qualifications: · Education · Computer Science, MIS degree or equivalent practical experience is required · Microsoft O365 certification in any of the following – Microsoft 365 Enterprise Administrator Expert (MS-100 or MS-101), Microsoft 365 Security Administrator Associate (MS-500), or MCSE Productivity Solutions Expert. · Practical skills · 5+ years' experience in Microsoft O365 architecture (cloud and hybrid cloud/on-prem solutions) and components on a global basis including o Active Directory, Outlook, SharePoint, Teams, OneNote, PowerBI and Office Suite o Optional: Project, Visio, SQL Server o Security, availability, compliance and performance considerations o Billing and cost management considerations o Backup and disaster recovery capabilities Monitoring and troubleshooting methods · Personal skills · Ability to adapt quickly to new technologies. · Strong skills in technical architecture, project management an organizational change. · Ability to work in a team environment. · Willingness to travel. · Excellent organization and time management skills with the ability to work in a dynamic, fast-paced environment that requires the individual to simultaneously manage several projects, with tight deadlines, while paying attention to detail and quality. · Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts · A self-starter with great personal organization skills and the ability to prioritize tasks in a collaborative, team working environment. The Microsoft Office 365 Administrator will provide system configuration, user access configuration, performance monitoring, problem resolution and training guides for the core O365 applications used by the Client. The salary for this role will be in the $80K - $100K per year. This role will be based in Milford Connecticut USA Please send your CV to us in Word format along with your salary in USD and availability.

Dans le cadre du déploiement et de l'intégration de nouveaux usages mobiles au sein du MDM de l'établissement, nous recherchons un Architecte MDM / Expert Intégration Mobile chargé de concevoir, intégrer, tester et documenter les différents cas d'usage Android identifiés. L'intervenant assurera l'analyse des prérequis, la mise en œuvre des configurations MDM, les phases de validation ainsi que la production de la documentation technique et opérationnelle associée. Missions principales : Pour chaque cas d'usage, le prestataire devra : Analyse et préparation Évaluer les prérequis nécessaires à l'intégration dans le MDM : Comptes de service ; Sources applicatives ; Méthodes de connexion ; Prérequis techniques et organisationnels. Identifier les dépendances et solliciter les équipes concernées pour la création ou la mise à disposition des prérequis. Conception et intégration Configurer les environnements MDM conformément aux besoins exprimés : Profils de configuration ; Politiques de sécurité ; Applications ; Méthodes d'enrôlement. Paramétrer les mécanismes d'administration et de déploiement adaptés à chaque usage. Validation Réaliser les tests fonctionnels et techniques. Vérifier la conformité des configurations et du processus d'enrôlement. Documentation Produire les livrables standards du projet : Livrable d'intégration MDM à destination des administrateurs ; Livrable d'enrôlement à destination des techniciens en charge du déploiement. Cas d'usage à intégrer 1. Bionettoyage Objectif : Remplacement des tablettes actuellement utilisées. Environnement : OS : Android natif Mode d'usage : COBO (Corporate Owned Business Only) Équipement : Lenovo TAB M9 (TB310FU) Tablettes partagées Enrôlement via un compte générique dédié Application KOKI (disponible sur le Google Play Store) Travaux attendus : Mise en place du mode kiosque/restreint permettant l'accès uniquement aux applications distribuées par le MDM. Application du profil de sécurisation Android déjà défini pour l'établissement. Validation complète du parcours d'enrôlement et du fonctionnement applicatif. 2. Plateforme Logistique Objectif : Remplacement de la flotte mobile de la plateforme logistique (environ 80 terminaux). Environnement : OS : Android natif Mode d'usage : COBO Équipement : Zebra TC52 Utilisation nominative Applications à intégrer : COPM (APK à intégrer) Telinavigateur (APK existant) Telimobile (APK existant) Outlook (Google Play Store) C4U (Weblink) Chronos (Weblink) Travaux attendus : Mise en œuvre d'un compte de staging permettant le pré-paramétrage des terminaux. Création des profils communs à l'ensemble du parc. Intégration et validation des applications. Tests du cycle complet de préparation et d'enrôlement des équipements. 3. Smartphones Professionnels Objectif : Mise en place d'un pilote (POC) pour l'intégration des smartphones professionnels du service informatique (environ 100 terminaux). Environnement : OS : Android Constructeur : Samsung exclusivement Mode d'usage : COPE (Corporate Owned Personally Enabled) Utilisation nominative Applications concernées : Outlook Teams Microsoft Office Adobe Acrobat Reader Cortex XDR Google Photos Google Files Travaux attendus : Création d'un compte de staging. Configuration des profils socles nécessaires à la préparation des terminaux. Mise en place du processus permettant aux techniciens de préconfigurer les smartphones avant remise aux utilisateurs. Validation du processus de provisioning et d'enrôlement. Compétences attendues Expertise des solutions MDM (Microsoft Intune, Workspace ONE, MobileIron ou équivalent). Maîtrise des environnements Android Enterprise (COBO, COPE, comptes de staging, Zero Touch). Gestion des applications Android (Store, APK, Weblink). Conception de profils de sécurité et de conformité. Rédaction de documentation technique et de procédures d'exploitation. Capacité à coordonner plusieurs équipes techniques et métiers. Livrables attendus : Dossiers d'intégration MDM pour chaque cas d'usage. Procédures d'enrôlement et de déploiement. Comptes-rendus de tests et de validation. Documentation de configuration et d'exploitation. Résultat attendu : La prestation devra aboutir à l'intégration complète, documentée et validée des trois cas d'usage dans la plateforme MDM, avec un processus d'enrôlement industrialisé et transférable aux équipes d'exploitation.

Data Analyst - Holborn London Our Client is looking to recruit a Data Analyst with at least 5 years proven experience. As a Data Analyst you will ensure that all data is processed and quality assured so that it can be analysed through appropriate systems with a view to the production of reports that can assist the Client services and other stakeholders make effective decisions and support the assessment of indicators and other business intelligence processes.. Key responsibilities: Day to day implementation and overview of the business's data strategy to ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures to ensure that optimal data is used, including the cleaning, analysis and processing of data. Putting in place effective and robust systems of quality to ensure the highest integrity of data. Working with the IT department on data analysis, including developing key formulas, working with APIs and data mining, particularly through appropriate relational and other data bases, with a view to extracting the information that is needed for the growth of the organisation. Enabling the effective and accurate production of all reports, visuals, dashboards and other outputs to allow different parts of the organisation to make better individual and collective decisions. Facilitating the transformation of data to information and knowledge, and helping the different parts of the organisation to share such information and knowledge so as to maximise collaboration and the aims of the organisation. Supporting business intelligence so that the decisions are underpinned by key, effective and relevant data. Enabling the organisation to measure key performance and other indicators and score carding, and contributing to the development of metric and indicator-based systems that allow for integration and a system of continuous improvement. Collaborating with all departments including the IT department, education and training, marketing and policy and research on data usage. Minimising all data risks, security breaches, financial and other risks and working with relevant services to ensure that data is handled in a way that is compliant with relevant legislation and other frameworks. Furthering a data culture that enables the organisation to meet the needs of its stakeholders, both nationally and internationally, including its members. The following skills are Essential: Relevant higher education qualification in data analysis, including programming languages such as Python and SQL. Substantial experience working in data analysis within an organisational setting. Excellent problem solving, analytical and business intelligence skills, especially working with large datasets. Excellent written and verbal communication skills in the English language. Ability to manage multiple projects adhering to logistics, timescales and deadlines. IT literate and experience of using MS Dynamics and Office (including Word, Excel and Outlook). Experience of using visualisation tools such as PowerBI. The Client is based in Holborn London. The salary for this role will be in the range £40K - £45K. Do send your CV to us in Word format and include your salary availability.

Objectifs et livrables Le/La Senior Full Stack Email Developer aura pour missions : Email Platform Engineering & Design System (ReadyToMail) Gérer et enrichir notre référentiel de composants d'e-mails et blocs modulaires basés sur Maizzle (Tailwind CSS) et l'Atomic Design Garantir la qualité graphique, l'accessibilité (A11Y), l'internationalisation (I18N), l'inlining CSS et la rétrocompatibilité multi-clients mail (Gmail, Outlook, etc.) Accompagner les développeurs e-mail et spécialistes campagnes dans les déploiements sur Salesforce Marketing Cloud (AMPScript, SSJS) Développement Full Stack, Modernisation & Refactoring Développer et faire évoluer les applications web (React / Next.js) et back-end (NestJS) ainsi que les CLI Node.js Concevoir les fonctionnalités d'interaction entre nos templates et les systèmes externes via des APIs REST Développer des interfaces en self-service permettant aux équipes non-techniques de traduire, tester et déployer leurs campagnes de manière autonome Automatisation & Pipelines CI/CD Automatiser les interactions avec les APIs partenaires (notamment Reelevant pour la génération de contenu dynamique). Concevoir et optimiser les pipelines CI/CD (GitHub Actions) orchestrant les tests automatisés (Cucumber / BDD, Playwright) et les déploiements continus à l'échelle mondiale. Garantir la sécurité des applications Suivre les bonnes pratiques de développement sécurisé (OWASP, chiffrement, gestion des secrets, sanitisation) Intégrer la démarche Shift-Left Security dans la CI/CD (analyses SonarCloud, audit des dépendances) Interagir avec les équipes Cybersécurité globales pour traduire la conformité en solutions techniques simples et robustes Stack Technique Langage & Socle : TypeScript (Fullstack), Node.js Front-end : React, Next.js, HTML5, CSS3 / Tailwind Back-end & Outillage : NestJS, APIs REST, Node.js CLI, Bash Email Engine : Maizzle (Tailwind CSS), notions d'AMPScript / SSJS (Salesforce Marketing Cloud) Testing & Qualité : Cucumber (BDD), Playwright, Jest, SonarCloud DevOps & Cloud : GitHub Actions, Docker, Kubernetes, Datadog Méthodes : Refactoring legacy, Clean Code / Clean Architecture, Shift-Left Security, IA-assisted development Appétence IA : Utilisation active d'outils d'IA pour le dev et curiosité pour leurs applications produit. Compétences demandées HTML / CSS & Rigueur d'intégration (5/5) : Sens du détail pour les contraintes de rendu strictes. TypeScript & Node.js / NestJS (4/5) : Solide expertise backend et maîtrise du typage strict. React / Next.js (4/5) : Expérience confirmée sur le développement d'applications web modernes. CI/CD & Automatisation de tests (4/5) : GitHub Actions et tests automatisés (l'expérience en BDD / Cucumber est un vrai plus). Email Engineering / SFMC (2/5) : Une expérience préalable sur Maizzle ou Salesforce Marketing Cloud n'est pas un prérequis strict. C'est votre rigueur d'ingénierie, votre autonomie et votre curiosité technique qui primeront.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role 3 days in the office in Central London. Salary for this role will be in the range £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

Our client requires an Optimisation & Governance Consultant - NER AS3 as soon as possible until 30/10/2026 require high level of written and spoken England and Dutch. START: AS SOON AS POSSIBLE END DATE: 30/10/26 RATE: €400 - €450 PER DAY LOCATION: NETHERLANDS HOURS: 24-32 HOURS PER WEEK Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant and trusted advisor for assigned clients, building strong working relationships and understanding their business priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management and timely resolution in line with agreed service levels * Monitor service performance against agreed Service Levels, identify risks or trends, and proactively initiate corrective actions or service improvement activities * Managing multiple concurrent tasks: tracking progress against deadlines and expectations, working with your colleagues to understand anomalies, overcome conflicts or issues * Lead regular client service reviews, prepare status updates, explain operational performance and recommend practical improvements to enhance service delivery and client value * Assist the client's procurement departments in the management of contracts * Keep track of maintenance and support renewals and ensure these are managed and processed prior to their expiration date * Identify, validate and present cost saving, cost avoidance and optimisation opportunities related to renewals, software license purchases, contracts and services * Deliver projects or workstreams as a consultant, taking ownership of defined deliverables, timelines, stakeholder communication, risks and quality assurance * Build and maintain strong relationships with SLS Consultants, Local Account Sales Teams, vendors and client stakeholders, supporting collaboration across commercial, operational and technical teams Skills / knowledge / Experience required: * Typically 3+ years of relevant experience in Software Procurement Services, Software Asset Management, IT service delivery, licensing operations, sales operations or a comparable client-facing consulting environment * Strong business acumen with the ability to understand client objectives, identify commercial impact and translate operational insights into practical recommendations * Confident user of Microsoft 365 applications, especially Excel, Word, PowerPoint, Outlook and Teams, with the ability to prepare clear analysis, reports and client-facing materials * Solid understanding of software licensing, procurement processes, contract lifecycle management, service management principles and Software Asset Management concepts * Experience working with enterprise clients, managing expectations, handling escalations and communicating confidently with operational, commercial and senior stakeholders * High level of written and spoken English next to Dutch language * Structured, process-driven and analytical approach, with the ability to investigate complex issues, identify root causes and propose sustainable improvements * Excellent collaboration skills with the ability to work independently, lead by example and support colleagues across multi-country or matrix teams * Strong service and commercial orientation, with a clear focus on client value, service quality, operational efficiency and measurable outcomes LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.