LA International Computer Consultants Ltd
Our client requires an Optimisation & Governance Consultant - NER AS3 as soon as possible until 30/10/2026 require high level of written and spoken England and Dutch. START: AS SOON AS POSSIBLE END DATE: 30/10/26 RATE: €400 - €450 PER DAY LOCATION: NETHERLANDS HOURS: 24-32 HOURS PER WEEK Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant and trusted advisor for assigned clients, building strong working relationships and understanding their business priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management and timely resolution in line with agreed service levels * Monitor service performance against agreed Service Levels, identify risks or trends, and proactively initiate corrective actions or service improvement activities * Managing multiple concurrent tasks: tracking progress against deadlines and expectations, working with your colleagues to understand anomalies, overcome conflicts or issues * Lead regular client service reviews, prepare status updates, explain operational performance and recommend practical improvements to enhance service delivery and client value * Assist the client's procurement departments in the management of contracts * Keep track of maintenance and support renewals and ensure these are managed and processed prior to their expiration date * Identify, validate and present cost saving, cost avoidance and optimisation opportunities related to renewals, software license purchases, contracts and services * Deliver projects or workstreams as a consultant, taking ownership of defined deliverables, timelines, stakeholder communication, risks and quality assurance * Build and maintain strong relationships with SLS Consultants, Local Account Sales Teams, vendors and client stakeholders, supporting collaboration across commercial, operational and technical teams Skills / knowledge / Experience required: * Typically 3+ years of relevant experience in Software Procurement Services, Software Asset Management, IT service delivery, licensing operations, sales operations or a comparable client-facing consulting environment * Strong business acumen with the ability to understand client objectives, identify commercial impact and translate operational insights into practical recommendations * Confident user of Microsoft 365 applications, especially Excel, Word, PowerPoint, Outlook and Teams, with the ability to prepare clear analysis, reports and client-facing materials * Solid understanding of software licensing, procurement processes, contract lifecycle management, service management principles and Software Asset Management concepts * Experience working with enterprise clients, managing expectations, handling escalations and communicating confidently with operational, commercial and senior stakeholders * High level of written and spoken English next to Dutch language * Structured, process-driven and analytical approach, with the ability to investigate complex issues, identify root causes and propose sustainable improvements * Excellent collaboration skills with the ability to work independently, lead by example and support colleagues across multi-country or matrix teams * Strong service and commercial orientation, with a clear focus on client value, service quality, operational efficiency and measurable outcomes LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
