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Senior IT Service Manager Location: Thorpe Park , Leeds, Hybrid working Join us as Senior IT Service Manager and play a key role in keeping our technology reliable for colleagues and customers. You'll shape and deliver our IT service strategy, ensuring consistent services across the business and strong performance from partners such as Fujitsu, Microsoft, Maintel, CloudClevr and others. The role oversees core IT service processes - incident, problem, change and service introduction - setting clear standards, managing risks, and driving operational resilience and disaster recovery with robust, tested plans. A focus on continual improvement is essential, monitoring SLAs and KPIs and promoting best‑practice frameworks like ITIL. Strong relationship‑building is key, acting as an escalation point, collaborating with senior leaders, and engaging with suppliers. You'll also lead a high‑performing IT Service team by setting expectations, coaching for success and promoting accountability and collaboration. Effective budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross‑domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem, and change management , including minimising impact and managing workarounds/known errors. Proven experience running IT Service/Operations functions in complex or large organisations. Skilled in leading teams ( 5+ FTE ) and managing multiple vendors, including day‑to‑day service delivery with major partners such as Fujitsu. Demonstrated track record in optimising IT services , improving service levels, and driving cost efficiency. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help drive the stability, performance and continual improvement of our IT services. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID

We are seeking an experienced CyberArk Subject Matter Expert (SME) to lead and support Privileged Access Management (PAM) initiatives across the organisation. The role will focus on implementation, enhancement, governance, risk reduction, and compliance of PAM solutions, with deep expertise in CyberArk, integrations, and enterprise security architecture. Your responsibilities: Lead end-to-end CyberArk implementation, deployment, upgrades, patching, and DR setup across PAS components. * Design CyberArk architecture and configure safes, platforms, and security policies aligned to enterprise standards. * Define and implement PAM strategy, frameworks, and privileged access lifecycle aligned to compliance requirements. * Develop and maintain CPM plugins and PSM connectors for seamless application and infrastructure onboarding. * Perform advanced troubleshooting of PSM, CPM, Vault, and integrations to ensure platform stability. * Drive account discovery and onboarding of servers, databases, network devices, and service accounts. * Identify and remediate privileged access risks including orphan accounts, shared credentials, and password gaps. * Integrate CyberArk with AD/LDAP, IGA tools, SIEM, and ServiceNow, including API-based automation. * Support audits, compliance, attestation, and reporting to meet regulatory and internal governance requirements. * Drive operational excellence through process improvement, automation, and continuous PAM maturity enhancement. Your Profile Essential skills/knowledge/experience: * 8+ years of overall IT experience with strong CyberArk PAM expertise * CyberArk Defender Certification (PAM-Defender) - Mandatory * Hands-on experience in: o CyberArk solution design & implementation o Upgrade / new installation / migration o PSM Connector & CPM Plugin development o PSM & CPM troubleshooting * Strong understanding of: o CyberArk architecture & components o Privileged Access Management (PAM) controls & security principles Desirable skills/knowledge/experience: * CyberArk Certifications: PAM-Sentry / PAM-CDE * Experience in: o CyberArk integration with third-party tools (SIEM, IAM, Cloud, etc.) o Service account and platform onboarding & configuration o Working with Credential Providers (CP, CCP, AIM) o REST API-based integrations * Understanding of: o Identity & Access Management (IAM) concepts o AD, LDAP, Windows/Linux environments LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

FPGA / Firmware Engineer Guildford £55,000 - £60,000 + Bonus + Excellent Company Benefits Package Are you an experienced FPGA / Firmware Engineer looking to take full ownership of cutting-edge digital architectures that convert precise physical measurements into high-speed, high-integrity data for global scientific applications? This is an exciting opportunity to join a highly specialised engineering environment where you will design and implement FPGA-based systems at the core of advanced analytical instrumentation. Working closely with multidisciplinary teams, you will play a key role in developing next-generation technology used across food science, pharmaceuticals, and materials research. In this role, you will be responsible for FPGA design, embedded firmware development, and real-time system integration. You will work hands-on with hardware, developing scalable architectures and ensuring accurate, low-latency data acquisition from precision sensors. The position offers strong technical ownership and the chance to contribute directly to innovative product development. The ideal candidate will have a solid background in FPGA development using VHDL or Verilog, along with experience in embedded systems and real-time data processing. You will be a methodical problem solver, comfortable working in a lab-based environment, and confident collaborating across engineering disciplines. The Role: FPGA design and development using VHDL and Verilog Real-time firmware development for embedded systems and processor cores Integration of sensors, ADCs, DACs, and communication protocols (SPI, I²C, UART) Development of digital signal processing pipelines and data acquisition systems Hands-on debugging and validation using lab equipment Implementation of high-speed data transfer interfaces such as USB, Ethernet, or PCIe The Person: Good years' of experience in FPGA/firmware development Strong knowledge of digital electronics and signal integrity Experience with FPGA toolchains such as Vivado, Quartus, or Libero Understanding of control systems such as PID for motion or electromechanical systems Degree in Electronic Engineering, Mechatronics, Robotics, or similar Desirable: Experience with ARM SoC (e.g. Zynq), C/C++ or Python Reference Number: BBBH275499 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Desk-Based AV Technical Support Engineer Bolton - Hybrid £30,000 to £40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH274091 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications · Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. · Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. · Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. · Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. · Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. · Experience leading or mentoring IT team members or support staff is highly desirable. · Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber ​​security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Core Responsibilities Act as the subject matter expert (SME) for power and energy solutions within telecom network deployments. Provide technical guidance on power systems, including PSUs, batteries, enclosures, backup power, and site energy infrastructure. Support customer-facing discussions and presentations relating to energy and power solutions. Develop and review technical solutions to ensure compliance with customer requirements. Produce and maintain technical documentation, solution designs, and supporting materials. Respond to requests for specialist electrical expertise from internal stakeholders and customer teams. Support bids, proposals, and solution reviews by providing technical input and risk assessments. Work with delivery, integration, deployment, and engineering teams to ensure solutions are practical and deployable. Evaluate the impact of new technologies and product changes on power and site infrastructure. Assist with troubleshooting and resolution of technical issues related to power and site solutions. Ensure solutions meet reliability, resilience, safety, and operational requirements. Provide advice and guidance on an any electrical H&S incidents that occur within the company in the product or field teams. Review electrical designs from internal and external resources and ensure compliance to UK wiring regulations and customer standards. Stakeholder Engagement Collaborate with Customer Account Managers (CAMs), project teams, delivery managers, and engineering specialists. Engage with customers to understand requirements and explain technical solutions. Coordinate with product and portfolio teams to obtain technical information and support. Provide technical assurance and sign-off where required. Typical Outputs Solution designs and architecture documents. Technical presentations and customer workshops. Technical responses for bids and proposals. Power and site infrastructure recommendations. Risk assessments and technical reviews. Skills Required Strong understanding of telecom site power architecture and resilience principles. Strong electrical installation experience Ability to translate customer requirements into practical technical solutions. Presentation and communication skills for both technical and non-technical audiences. Broad understanding of telecom network deployment and integration processes. Ability to work across multiple stakeholders and disciplines. Problem-solving and technical analysis skills. Qualifications C&G Level 4 2396 Electrical Design or equivalent 2396-01 Level 4 Design and Verification of Electrical Installations (BS7671) 2391-10 Inspection, Testing and Certification of Electrical Installations (BS7671) 2382-18 Level 3 Certificate-Electrical Installations (BS7671: 18th Edition) 2330 Level 2 & 3 Certificates in Electrotechnical Engineering NVQ Level 3 Certificate in Electrotechnical Services2396-01 LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

6 Skills and Experience ITIL Foundation Minimum Experience of documenting processes and procedures Ability to identify and engage with users and stakeholders Service Transition experience Demonstrable record of delivering results and meeting targets. Excellent problem solving and research skills, including the ability to analyse facts, interpret data and make expert recommendations to stakeholders and ensure that key results are understood at all levels. Understanding of corporate drivers such as the strategy, values and core behaviours Strong relationship management skills, including influencing and negotiation skills. Excellent written and verbal communication skills with the ability to communicate clearly at all user levels (internal and external customers) Ability to take initiative, identify and respond to service transition requirements; managing workload effectively to ensure tight deadlines are met Excellent analytical, problem solving, decision making and influencing skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Software Engineer Taunton - Hybrid (2 days on site P/W) £38,000 - £45,000 + Bonus + Training + Progression + Private Pension + Holiday Buying Options + Autonomy Are you an experienced Software Engineer looking to work across modern microservices and established WPF applications while influencing key architectural decisions? You will design, develop and maintain software used in demanding industrial environments, working with C#, WPF, front-end languages such as Vue.JS, Angular or React. You will collaborate with electrical and systems engineers, contribute to system architecture and support both new platform development and legacy product improvement. This role offers strong technical variety, career progression and a supportive engineering culture. You should bring solid commercial experience, excellent understanding of SOLID principles, and confidence contributing to design discussions. Exposure to industrial systems or electronics is beneficial. This role is ideal for someone who enjoys autonomy: you will be given open technical problems, trusted to investigate and propose solutions, and involved across the full project lifecycle, from concept through to delivery. You will work in an agile environment, alongside testers and engineers, on projects ranging from a couple of months to large programmes of 18 months or more. The Role: Develop desktop and web applications using C#, WPF and Vue.js Contribute to microservice architecture and Azure-based modernisation Support and improve legacy systems Collaborate with multidisciplinary engineers Participate in sprints, reviews and CI/CD processes The Person: Experienced Software Engineer with strong design skills Proficient in C#, WPF and modern software practices Collaborative and confident in technical discussions Electronic or industrial knowledge is an advantage Reference number: BBBH271031 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.