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Dans le cadre de projets applicatifs complexes et critiques, nous recherchons un Architecte / Expert Technique Senior chargé de garantir la cohérence et la pérennité des architectures logicielles et techniques. Le consultant interviendra sur les études amont, les choix d'architecture, les audits techniques et l'accompagnement des équipes de développement. MissionsDéfinir et maintenir les architectures logicielles et techniques ; Garantir la cohérence des solutions avec les standards SI ; Accompagner les équipes dans leurs choix techniques et architecturaux ; Réaliser des revues d'architecture et audits techniques ; Produire les dossiers, fiches de relecture et rapports d'audit ; Participer aux études de faisabilité et études amont ; Identifier les risques techniques et proposer des solutions ; Accompagner les équipes MOE sur les problématiques complexes ; Participer aux ateliers de conception et aux instances de pilotage ; Contribuer au pilotage technique des fournisseurs et prestations de TMA ; Assurer la capitalisation et la documentation des choix techniques. Compétences techniques indispensablesArchitecture logicielle Architecture de systèmes complexes Linux / Windows Systèmes de supervision SCADA Intégration technique des systèmes Virtualisation / conteneurisation Réseaux et diagnostic Wireshark / TCPDump Protocoles TCP/IP, HTTPS, WebServices, SNMP, MODBUS, SFTP Git / GitLab SQL / JSON Tests et qualification Administration et configuration applicative Cybersécurité Compétences appréciéesRTI DDS Connext Redis Java C++ / Qt Environnements industriels Transport / systèmes critiques Agile / Scrum Gestion de fournisseurs et TMA

Senior IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role 3 days in the office in Central London. Salary for this role will be in the range £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

Almatek recherche pour l'un de ses clients , Un Technicien Support Informatique de Proximité N1/N2 sur corse. Technicien support informatique de proximité Mission Assurer le support informatique de proximité auprès des utilisateurs du client pour garantir la disponibilité des équipements, des services numériques et des outils pédagogiques. Le technicien est l'interlocuteur terrain privilégié des utilisateurs et représente la DSI auprès des sites du client. Périmètre d'intervention Incidents, demandes de services, opérations programmées, gestion de parc et support des infrastructures de proximité. Activités principales 1. Support utilisateurs Diagnostiquer et résoudre les incidents Assistance de proximité et accompagnement sur les équipements numériques Interventions planifiées et opérations urgentes dans les délais contractuels Support VIP si nécessaire Interventions sur sollicitation du Centre de Services 2. Postes de travail Installation : préparation, déploiement, configuration, livraison, migration, remplacement Exploitation : support Windows 10/11, logiciels référencés, diagnostic et réparation matériel/logiciel, contrôle de conformité Microsoft 365 : Teams, OneDrive, Outlook, SharePoint, Entra ID 3. Terminaux mobiles Smartphones Android et iOS, tablettes Configuration professionnelle, synchronisation M365, Teams Mobile Réinitialisation et enrôlement MDM 4. Intune / Workplace Modern Management Enrôlement, Autopilot, affectation des profils Déploiement applicatif, Remote Help Conformité des terminaux, diagnostic des stratégies Ré-enrôlement de postes, vérification de synchronisation, diagnostic des erreurs Intune Escalade des incidents complexes vers le N3 5. Imprimantes et périphériques Imprimantes réseau/USB, multifonctions, écrans, stations d'accueil, claviers, souris, casques, webcams Diagnostic, réinstallation, consommables, connectivité, files d'impression, remplacement 6. Gestion de parc Actifs : inventaire, affectation/réaffectation, prêt, restitution, décommissionnement CMDB : mise à jour, contrôle qualité, correction des écarts, relations de configuration 7. Réseau local de premier niveau Le technicien n'est pas administrateur réseau. Il assure le diagnostic de premier niveau, la qualification des incidents, la collecte des éléments techniques et l'escalade vers les équipes Réseau ou Cybersécurité. Diagnostic utilisateur : IP, masque, passerelle, DNS, DHCP, connectivité Internet et réseau du client, avec ping, tracert, ipconfig, nslookup et PowerShell basique Qualification : incident poste, prise, brassage, switch, WiFi, DNS, DHCP, VPN Infrastructure de proximité : contrôle visuel (alimentation, LED), brassage, prises, câblage, remplacement de câbles, relevé des ports, baies locales WiFi : visibilité du SSID, authentification, recréation de profil, coupure de borne, tests de couverture VPN (FortiClient) : authentification, accès distant, collecte des journaux avant escalade 8. Téléphonie Teams Teams Voice, casques USB, audio, vidéo, softphonie, téléphones Teams. 9. Kiosque informatique Accueil, support immédiat, échange standard, prêt de matériel, assistance mobilité, accompagnement numérique, sensibilisation cybersécurité. 10. Tickets et documentation (ServiceNow) Enregistrer toutes les interventions, décrire le diagnostic et documenter les actions Mettre à jour les équipements concernés Qualifier les escalades et clôturer avec validation utilisateur Consulter la base documentaire, mettre à jour les procédures, créer des fiches de résolution Profil recherché Formation Minimum : Bac informatique Souhaité : Bac +2 (BTS SIO, TSSR ou équivalent support informatique) Expérience Requise : 2 à 5 ans minimum en support de proximité Appréciée : environnement multisites, M365, Intune, ServiceNow, gestion de parc, réseau LAN/WiFi, centre de formation ou administration publique Compétences techniques Systèmes : Windows 10/11 Microsoft : M365, Teams, Outlook, SharePoint, OneDrive, Entra ID Workplace : Intune, Autopilot, Remote Help ITSM : ServiceNow Réseau : TCP/IP, DHCP, DNS, LAN, WAN, VPN, WiFi, switch, notions de VLAN et firewall Matériel : PC portables et fixes, smartphones, imprimantes, accessoires

Depuis 2012, nous mettons notre expertise au service des secteurs de l'IT et l'Ingénierie pour accompagner nos clients dans des projets ambitieux et innovants. Notre force ? Un management de proximité qui valorise vos aspirations, des opportunités de carrière concrètes et un engagement sincère pour le bien-être et l'épanouissement de nos collaborateurs. Rejoignez-nous sur des projets à fort impact au sein d'une entreprise où chaque talent compte ! Avanista recrute ! Toujours en recherche de nouveaux talents, nous souhaiterions intégrer un Pilote Etude Automatisme - F/H au sein de nos équipes pour accompagner l'un de nos clients du secteur de l'aéronautique à Villaroche-Réau (77). Le contexte ? Vous intégrez des projets d'envergure liés à la conception globale, la programmation et le déploiement d'architectures automates complexes. Votre périmètre d'action est dédié aux bancs d'essais moteurs pour l'aviation civile et/ou militaire. Vous pilotez ces projets de bout en bout, depuis la page blanche ou la modernisation d'installations existantes, jusqu'à la mise en service opérationnelle. Vos missions ? Analyser les besoins du projet pour les traduire en analyses fonctionnelles et spécifications techniques. Élaborer des architectures contrôle-commande complètes, pérennes et évolutives (matériels, réseaux, progiciels). Concevoir et programmer les logiques d'automatisme et de supervision (norme IEC 61131-3) sur l'écosystème Siemens (TIA Portal, WinCC, PCS7). Définir et dérouler les plans de tests de non-régression et valider les configurations soft en laboratoire de simulation. Piloter et challenger les sous-traitants en charge des études détaillées ou des réalisations matérielles. Assurer l'intégration de la gestion de configuration et rédiger la documentation associée (notices, fiches de recettes). Mener les phases de mise en service des moyens d'essais sur le terrain (FAT, SAT, etc.). Quels livrables ? Fiches de recette soft / test de non-régression Création et réponse tickets base de données [i-bancs] Mise à jour tableau de synthèse version de soft tous bancs + mail de diffusion de mise à jour Reporting d'avancement par mail en mode projet Inventaire pièces de rechange Votre profil ? Issu d'une formation supérieure en automatisme ou informatique industrielle, vous bénéficiez d'au moins 6 ans d'expérience en conception et intégration de systèmes contrôle-commande industriels. A NOTER : Le poste proposé nécessite l'obtention d'une habilitation de sécurité de type ZRR (Zone à Régime Restrictif), délivrée par l'autorité administrative compétente, conformément à la réglementation en vigueur." Compétences techniques : Maîtrise de l'architecture automate Siemens (S7-300, S7-400, S7-1500). Programmation (norme IEC 61131-3) sur la suite logicielle TIA Portal, la supervision WinCC et l'architecture distribuée PCS7. Solides connaissances en régulation de process et protocoles / bus de communication industriels (CAN, Modbus, TCP/IP). Connaissances en conception Electrique et systèmes d'acquisitions/mesure pour faciliter vos échanges avec les métiers connexes. Habilitation électrique : B2V, BR Vos Atouts : Leadership technique : Capacité à challenger le besoin et à orienter rigoureusement les propositions techniques des sous-traitants. Méthode : Rigueur documentaire (gestion de configuration, spécifications, livrables soft), esprit d'analyse et de synthèse. Relationnel : Aptitude éprouvée à travailler en équipe pluridisciplinaire (interfaces Mécanique, Fluides, Électricité) et à mener plusieurs projets simultanément. Localisation : Villaroche - Réau (77) Contrat : CDI / CDI-O / Freelance Démarrage : Dès que possible, mission longue (>2 ans minimum) Télétravail : 100% présentiel Si votre profil répond aux critères ci-dessus, Gaëlle se chargera de vous contacter par téléphone, suivi d'un entretien avec elle et l'opérationnel en charge du besoin. Si votre profil est validé, nous enverrons votre CV au client pour un ultime entretien avant votre démarrage ;) Vous avez du talent ? Nous avons les défis. N'hésitez plus et postulez !

Qui sommes-nous ?Artemys, acteur de la transformation numérique est une entreprise à taille humaine, avec plus de 30 ans d'expérience composée de plusieurs entités, chacune spécialisée dans leur domaine (Système, data, réseaux/sécu…) Ce qui nous distingue vraiment ? Ce n'est pas de dire que nous valorisons nos collaborateurs, c'est de le montrer chaque jour. Chez Artemys, l'humain est au cœur de tout ce que nous faisons. Nos valeurs, concrètes et vécues au quotidien : Convivialité : travailler dans une bonne ambiance, ça change tout Proximité : chaque membre de l'équipe a sa place et sa voix Écoute : vos idées comptent autant que votre travail Artemys Paris, située dans le 10ᵉ arrondissement, est une entité spécialisée en infrastructures systèmes. Forte de 36 ans d'expertise, elle accompagne les entreprises, principalement implantées en Ile-de-France, dans leur transformation digitale. C'est au sein de cette entité, la plus ancienne du groupe, que l'aventure a débuté. Au fil des années, Artemys a su fidéliser une clientèle exigeante de Grands Comptes, certains clients accompagnant l'entreprise depuis sa création, dans des secteurs variés. Reconnue pour son exigence technique et ses valeurs humaines, elle est aujourd'hui un acteur clé des Infrastructures, Cloud et Modern Workplace. Votre mission (si vous l'acceptez) : Au sein d'un environnement exigeant, vous assurez le pilotage d'un support de proximité de l'ensemble des utilisateurs dans le domaine pharmaceutique, en garantissant une qualité de service irréprochable. Au quotidien, vous serez amené à : Coordonner l'ensemble des activités du support de proximité, Coordonner les interventions entre les différentes équipes techniques et les prestataires, Préparer et animer les comités techniques, Participer à la préparation et l'animation des comités de pilotage, Assurer le reporting de l'activité, Gérer le planning de l'équipe, Assurer un support de proximité haut de gamme auprès des utilisateurs VIP, Prendre en charge les incidents complexes avec réactivité et professionnalisme, Garantir un suivi personnalisé des sollicitations complexes jusqu'à leur résolution complète, Participer à l'amélioration continue des processus et de la qualité de service, Identifier les problématiques récurrentes et proposer des actions préventives, Être un véritable ambassadeur de la qualité de service auprès des utilisateurs stratégiques. Le terrain de jeu ? Environnement Microsoft Windows 10/11 Microsoft 365 (Outlook, Teams, OneDrive, Office) Active Directory Azure Active Directory / Entra ID Intune SCCM / MECM Outils de ticketing (ServiceNow, EasyVista, GLPI ou équivalent) Gestion des postes de travail et périphériques Réseaux (TCP/IP, Wi-Fi, VPN) Téléphonie et visioconférence (Teams Rooms, Logitech, Poly…) Notions de cybersécurité et bonnes pratiques ITIL Support en français Le profil que nous recherchons : Vous disposez d'au moins 5 ans d'expérience en tant que coordinateur du support informatique. Vous évoluez avec aisance dans des environnements Grands Comptes. Vous possédez un excellent sens du service et de la relation client. Vous savez garder votre sang-froid dans les situations sensibles et faites preuve d'un grand sens des priorités. Vous êtes reconnu(e) pour votre rigueur, votre autonomie, votre discrétion et votre capacité d'adaptation. Vous appréciez les environnements exigeants où l'excellence du service fait la différence. Le process pour nous rejoindre : simple et clair ! Échange RH : On discute de vos motivations et de l'adéquation avec nos valeurs (promis, pas de robotisation ici). Entretien opérationnel : Un échange approfondi pour clarifier vos missions. Proposition d'embauche : Si tout colle, on vous accueille officiellement chez Artemys ! Rémunération : 36 000 - 40 000 € (Selon votre expertise) Sans négliger les avantages indispensables : Carte SWILE (Tickets Restaurant, transports et CE). 12 RTT, Mutuelle Groupe, Participation Groupe. Accompagnement RH, suivi managérial de proximité (Méthode Agile) Événements entreprise : Afterworks, Tech Meetups, soirées d'intégration, events sportifs, soirées gaming… Bienvenue dans l'aventure ARTEMYS Chez nous, chaque talent compte. Peu importe votre âge, vos origines, votre identité, votre religion ou votre orientation : ce qui nous intéresse, c'est vous et ce que vous avez à apporter. On s'engage à répondre à toutes les candidatures sous 72 heures, parce qu'on sait combien l'attente peut être stressante. Et ici, l'inclusion n'est pas qu'un mot : tous nos postes sont ouverts aux personnes en situation de handicap, et on fait tout pour créer un environnement où chacun peut s'épanouir. Prêt, feu, candidatez !

Nous recherchons un Ingénieur Réseau expérimenté pour participer à l'architecture, la conception, le déploiement et l'optimisation continue d'un environnement réseau d'entreprise complexe. Le candidat retenu devra posséder une solide expérience pratique des technologies réseau Cisco, notamment les routeurs, commutateurs (switches), pare-feux (firewalls) et Cisco IOS. Vous serez responsable de la conception, de la mise en œuvre, de la sécurisation et du maintien en conditions opérationnelles des environnements LAN, MAN et WAN, tout en garantissant des niveaux élevés de performance, de disponibilité et de sécurité. Responsabilités principalesAssurer le support et la maintenance de l'ensemble de l'infrastructure réseau de l'entreprise. Rédiger et maintenir la documentation technique et opérationnelle du réseau. Superviser, dépanner et optimiser les performances du réseau. Étudier, évaluer et recommander de nouvelles technologies et solutions réseau. Concevoir, mettre en œuvre et accompagner les évolutions réseau et sécurité. Définir et exécuter les stratégies de gestion des correctifs (patch management) pour les équipements réseau. Garantir la fiabilité, l'évolutivité et la sécurité de l'infrastructure réseau selon les meilleures pratiques du secteur. Participer aux initiatives d'architecture réseau, de planification et d'amélioration continue de l'infrastructure. Qualifications et expérience requisesMinimum 10 ans d'expérience dans les réseaux d'entreprise, avec une expertise en routage et commutation (routing & switching). Expérience pratique du support et de l'administration des environnements LAN, WAN et MAN. Excellente maîtrise des plateformes Cisco Nexus et des pare-feux nouvelle génération Palo Alto Networks. Expérience dans l'administration et le support des solutions de répartition de charge (load balancing), idéalement F5 LTM et F5 GTM. Expérience avérée en architecture réseau, incluant la conception, les architectures de référence et la documentation technique. Solides connaissances des protocoles de routage modernes et des principes de conception des réseaux d'entreprise. Expérience dans la conception, le déploiement et le support d'environnements réseau à grande échelle. Bonne connaissance de Cisco ISE et des solutions de contrôle d'accès réseau (NAC). Maîtrise des technologies suivantes : TCP/IP VLAN Listes de contrôle d'accès (ACL) QoS (Qualité de Service) Priorisation et gestion du trafic réseau (Traffic Shaping) Technologies de routage IP Capacité à travailler de manière autonome tout en contribuant à la stratégie globale de l'infrastructure et à la feuille de route réseau à long terme. Excellentes compétences en communication et en gestion des parties prenantes, avec la capacité de collaborer efficacement avec des équipes multidisciplinaires. Atouts supplémentairesExpérience de l'automatisation des infrastructures et des pratiques Infrastructure as Code (IaC), notamment : Python Shell Scripting Terraform Ansible Git Pipelines CI/CD Expérience des infrastructures réseau dans les environnements cloud AWS et Microsoft Azure. Connaissance des réseaux cloud, de l'automatisation et des pratiques modernes d'ingénierie réseau.

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving complex technical issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSE, or similar) are beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (e.g., Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (e.g., Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) · Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) · Veeam Backup & Replication · Veeam ONE, VRO · Microsoft Office 365 · ManageEngine Patch Manager Plus · SAAS solutions · SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) · SentinelOne – EDR/ XDR · Endpoint DLP solutions · Firewall administration · Vulnerability management tools (e.g., Tenable) · SIEM tools (e.g., Splunk) Networking · Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage · Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving complex technical issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSE, or similar) are beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (e.g., Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (e.g., Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) · Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) · Veeam Backup & Replication · Veeam ONE, VRO · Microsoft Office 365 · ManageEngine Patch Manager Plus · SAAS solutions · SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) · SentinelOne – EDR/ XDR · Endpoint DLP solutions · Firewall administration · Vulnerability management tools (e.g., Tenable) · SIEM tools (e.g., Splunk) Networking · Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage · Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initally will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Qui sommes-nous ?Artemys, acteur de la transformation numérique est une entreprise à taille humaine, avec plus de 30 ans d'expérience composée de plusieurs entités, chacune spécialisée dans leur domaine (Système, data, réseaux/sécu…) Ce qui nous distingue vraiment ? Ce n'est pas de dire que nous valorisons nos collaborateurs, c'est de le montrer chaque jour. Chez Artemys, l'humain est au cœur de tout ce que nous faisons. Nos valeurs, concrètes et vécues au quotidien : Convivialité : travailler dans une bonne ambiance, ça change tout Proximité : chaque membre de l'équipe a sa place et sa voix Écoute : vos idées comptent autant que votre travail Artemys Paris, située dans le 10ᵉ arrondissement, est une entité spécialisée en infrastructures systèmes. Forte de 36 ans d'expertise, elle accompagne les entreprises, principalement implantées en Ile-de-France, dans leur transformation digitale. C'est au sein de cette entité, la plus ancienne du groupe, que l'aventure a débuté. Au fil des années, Artemys a su fidéliser une clientèle exigeante de Grands Comptes, certains clients accompagnant l'entreprise depuis sa création, dans des secteurs variés. Reconnue pour son exigence technique et ses valeurs humaines, elle est aujourd'hui un acteur clé des Infrastructures, Cloud et Modern Workplace. Votre mission (si vous l'acceptez) : Dans le cadre d'une mission auprès d'un Grand Compte du secteur bancaire, vous rejoignez un environnement Workplace Microsoft utilisé dans plus de 43 pays, au sein d'un contexte hybride et en pleine transformation. Votre rôle sera notamment de : Participer aux projets de transformation et d'intégration autour des infrastructures Identité et Active Directory Assurer l'amélioration de la sécurité des infrastructures Active Directory Garantir le Maintien en Conditions Opérationnelles (MCO) et contribuer à l'évolution des infrastructures Identité / AD Prendre en charge et piloter le backlog : incidents, demandes, changements et sujets de production Apporter votre expertise et votre support aux équipes N2 Suivre les actions en cours et assurer des remontées hebdomadaires structurées Contribuer à la rédaction et à la mise à jour des différentes procédures techniques Participer, selon les projets, à des problématiques de migration inter-tenant. Le terrain de jeu ? Vous évoluerez dans un environnement Microsoft hybride, international et orienté Identité & Sécurité. Au quotidien, vous interviendrez principalement autour de : Identité Microsoft : Active Directory, Azure AD / Entra ID, AD Connect, ADFS, SSO Systèmes : Windows Server, DNS, DHCP, TCP/IP Automatisation : PowerShell, maintenance et création de scripts Sécurité des infrastructures : PKI, certificats, CyberArk, Qualys, Symantec EDR Environnements Cloud & hybrides : Azure et ses interactions avec l'écosystème Microsoft Sécurité & accès : Proxy, HAProxy, classification des données avec AIP Transformation : projets d'intégration, évolution des infrastructures et migrations inter-tenant Vous interviendrez aussi bien sur des sujets de transformation que sur le MCO et la production, dans un environnement utilisé à l'échelle internationale. Le profil que nous recherchons : Vous disposez d'une expérience significative sur Active Directory et les environnements Microsoft Vous maîtrisez les problématiques liées à l'identité, l'authentification et la sécurisation des infrastructures Vous avez une solide expérience sur Active Directory, Azure AD, ADFS et Azure AD Connect Vous êtes à l'aise avec Windows Server, DNS, DHCP et les environnements hybrides Vous maîtrisez PowerShell et êtes capable de maintenir, faire évoluer mais également créer des scripts Vous avez une bonne connaissance des problématiques PKI et gestion des certificats Vous avez l'habitude d'intervenir dans des environnements de production critiques Une expérience des migrations inter-tenant constitue un vrai plus Vous êtes capable de gérer aussi bien des sujets projets que des incidents, demandes et changements Vous êtes à l'aise dans un environnement international et anglophone Vous faites preuve de rigueur, d'autonomie, de proactivité et savez communiquer clairement auprès des différentes parties prenantes Le process pour nous rejoindre : simple et clair ! Échange RH : On discute de vos motivations et de l'adéquation avec nos valeurs (promis, pas de robotisation ici). Échange opérationnel : Je propose votre candidature au référent (Commercial, SDM, coordinateur…) du compte client, qui échange ensuite avec vous afin de valider votre adéquation avec le besoin. Proposition de mission : Si tout colle, on propose votre CV à notre client ! Conditions de la mission: Statut : Indépendant / Freelance Localisation : Île-de-France Télétravail : 1 jour /semaine TJM : Entre 550 € et 650 € HT / jour, selon votre expertise Niveau attendu : Expert / Niveau 4 Bienvenue dans l'aventure ARTEMYS Chez nous, chaque talent compte. Peu importe votre âge, vos origines, votre identité, votre religion ou votre orientation : ce qui nous intéresse, c'est vous et ce que vous avez à apporter. On s'engage à répondre à toutes les candidatures sous 72 heures, parce qu'on sait combien l'attente peut être stressante. Et ici, l'inclusion n'est pas qu'un mot : tous nos postes sont ouverts aux personnes en situation de handicap, et on fait tout pour créer un environnement où chacun peut s'épanouir. Prêt, feu, candidatez !

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Job Title: IT Support Engineer - Third Line Location: Manchester Salary: £40,000 - £50,000 per annum DOE Job Type: Full Time, Permanent At Netteam tX, we recognize and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: You will provide senior third Line technical support across Netteam's managed client base, acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service resilience. You will maintain clear technical documentation and provide knowledge transfer to enable resolution at the lowest appropriate support tier. Responsibilities: Own complex First Line and Second Line escalations in the PSA system, with complete technical evidence, time entries, dependencies and next actions Lead advanced diagnosis and resolution across infrastructure, Microsoft cloud, networking, security, backup/DR and telephony, prioritised to SLA and customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards Deliver permanent remediation through configuration change, scripting, automation, upgrades and vendor engagement, following Netteam change and security controls Maintain accurate IT Glue documentation and create technical knowledge, RCA and Known Error content to support effective shift-left Provide senior technical support during Major Incidents, including diagnosis, recovery validation and Post Incident Review / RCA activity Identify recurring demand, technical debt, security weaknesses and resilience risks, and propose improvements that reduce repeat incidents Work with AI & Automation to automate repeatable technical fixes and manual activity where appropriate Lead vendor and third-party technical engagement on complex issues while retaining ownership through to resolution Plan and prioritise BAU escalations, Problems, scheduled engineering activity and proactive service improvement Provide out-of-hours support to our clients on a rota basis, including critical technical escalation and clear handover Maintain Information Security, ISMS, data protection and change-control requirements and escalate material technical or security risk About you: Experience: Ability to work independently, take technical ownership and drive complex issues through to resolution IT related degree or relevant industry qualifications are highly desirable Demonstrable experience in senior second Line, third Line, infrastructure or MSP support, owning complex technical escalations Strong structured troubleshooting skills, including log analysis, evidence-based diagnosis and root-cause thinking Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation Experience of Problem Management, Root Cause Analysis, Known Error / knowledge creation and remediation validation Experience supporting Major Incidents and vendor or third-party technical escalations Detailed experience of Microsoft Windows Server/Desktop environments, Active Directory, Group Policy, DNS and DHCP Detailed experience with Microsoft 365, Azure and related technologiesExchange Online Microsoft Entra ID / Azure Active Directory and hybrid identity Conditional Access / MFA Microsoft Intune / Mobile Device Management Microsoft Defender, Information Protection / DLP Detailed experience with Backup/DRaaS technologies, Azure IaaS and restoration / recovery processes Strong networking knowledge including TCP/IP, DNS, DHCP, firewalls, routing/switching and monitoring Knowledge of S2S/P2S VPN, VLAN, LACP, NAT/PAT/ACLs, SSL Certificates, WatchGuard, Voice/3CX and email security is desirable Current and valid UK driving licence is desirable; PowerShell or equivalent scripting capability would be advantageous Experience of working within an MSP and/or Hospitality environment is advantageous but not essential Personal Attributes: Friendly, professional and credible with technical and non-technical clients Technically curious and proactive, with a strong drive to research unfamiliar technologies and improve solutions Strong written and verbal communication skills with the ability to explain complex technical issues clearly Recognizes the importance of frequent and clear communication during incidents, escalations and dependency-driven work Analytical and evidence-led, focused on identifying underlying causes rather than repeatedly treating symptoms Actively shares knowledge and supports First and Second Line development without creating technical silos Disciplined, with the ability to prioritise and execute technical tasks effectively under pressure Accountable and outcome-focused, taking ownership through to validated resolution Note: This description is not intended to establish a total definition of the job but an outline of the duties. In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Infrastructure Engineer, Windows Server Infrastructure Engineer, Server Support Technician, ICT Systems Engineer, 3rd Line Support, Field Support Technician, Technical Support Engineer, 3 Line Support Engineer may also be considered for this role.