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Role Overview We are looking for a skilled Dynamics 365 CE Developer to design, develop, and customize CRM solutions using Microsoft Dynamics 365 and Power Platform. The role involves working closely with functional teams and stakeholders to deliver scalable, high-quality solutions. Key Responsibilities Develop and customize Dynamics 365 CE applications (Customer Service, Sales etc.) Create and maintain plugins, workflows, and business logic Design and implement integrations with external systems Customize forms, views, dashboards, and business process flows Develop client-side scripting using JavaScript / TypeScript Develop PCF controls, Custom Action, Custom API, Web API , REST services Develop integrations with external systems using APIs and Azure services Work with Power Platform tools (Power Apps, Power Automate) Participate in code reviews, testing, and deployment processes Troubleshoot and resolve production and performance issues Collaborate with cross-functional teams (functional consultants, architects) Understanding of: CRM processes (Service) & Business workflows and automation Must-Have Skills (Mandatory) Core Dynamics & Development Strong hands-on experience with Microsoft Dynamics 365 CE / CRM Solid experience in: C# and .NET Plugin Development (custom plugins, workflow activities) Experience with: Power Platform (Power Apps - Model-driven, Power Automate, Canvas App) Dataverse (entities, relationships, security model) Customization & Configuration Ability to customize: Entities, forms, views, dashboards Business rules and business process flows Scripting & Integration Proficiency in JavaScript / TypeScript for client-side scripting Experience developing REST APIs / Web API integrations Knowledge of integration patterns with external systems Tools & Practices Experience with: Plugin Registration tool XRMToolbox Visual Studio / VS Code Solution deployment and environments management Understanding of source control (Git / Azure DevOps) Database & Querying Working knowledge of: Dataverse / SQL concepts FetchXML / QueryExpression Good-to-Have Skills (Preferred / Advantage) Advanced Development Experience with: PCF Controls (PowerApps Component Framework) TypeScript frameworks or modern front-end libraries Azure & Integration Hands-on experience with: Azure Functions, Service Bus, APIM Middleware tools (e.g., KingswaySoft, Azure data factory, SSIS) DevOps & ALM Experience with: CI/CD pipelines (Azure DevOps) Managed/unmanaged solutions strategy Automated deployments Functional Knowledge Understanding of D365 modules: Sales lifecycle (Lead → Opportunity → Closure) Customer Service (Cases, SLAs) Marketing or Field Service Certifications Microsoft certifications such as: PL-400 (Power Platform Developer) PL-200 / MB-series certifications Other Skills Exposure to: Agile / Scrum methodology Performance tuning & optimization Security roles and compliance best practices Soft Skills Strong analytical and problem-solving skills Good communication and stakeholder interaction Ability to work in a team-oriented environment Self-driven and adaptable LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA – this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.

Role: : Dynamics 365 CE Developer Location : Remote with occasional travel to client site in London IR35 status : Outside We are looking for a skilled Dynamics 365 CE Developer to design, develop, and customize CRM solutions using Microsoft Dynamics 365 and Power Platform. The role involves working closely with functional teams and stakeholders to deliver scalable, high-quality solutions. Must-Have Skills (Mandatory) Core Dynamics & Development * Strong hands-on experience with Microsoft Dynamics 365 CE / CRM Solid experience in: o C# and .NET o Plugin Development (custom plugins, workflow activities) Experience with: o Power Platform (Power Apps - Model-driven, Power Automate, Canvas App) o Dataverse (entities, relationships, security model) Scripting & Integration * Proficiency in JavaScript / TypeScript for client-side scripting * Experience developing REST APIs / Web API integrations * Knowledge of integration patterns with external systems Tools & Practices Experience with: o Plugin Registration tool o XRMToolbox o Visual Studio / VS Code o Solution deployment and environments management Understanding of source control (Git / Azure DevOps) Database & Querying * Working knowledge of: o Dataverse / SQL concepts o FetchXML / QueryExpression LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Dans le cadre d'un programme stratégique de transformation CRM pour un grand compte du secteur de la protection sociale, Inetum recherche plusieurs Experts Techniques ServiceNow CSM Pro pour renforcer un Centre de Compétence en cours de constitution. Le projet consiste à remplacer un CRM historique par ServiceNow CSM Pro et à construire une solution de gestion de la relation client à grande échelle. Mission attendue Participer aux ateliers de conception avec les équipes métiers Définir et modéliser les processus métiers Concevoir et paramétrer les solutions ServiceNow CSM Pro Mettre en œuvre les workflows et automatisations avec Flow Designer Concevoir et suivre les intégrations avec le SI via IntegrationHub, REST/SOAP Intervenir sur les portails clients, Customer Portal / Service Portal Configurer et exploiter Agent Workspace et UI Builder Mettre en œuvre les fonctionnalités de Case Management Participer à la conception et à l'évolution de la Knowledge Management Contribuer aux sujets Virtual Agent / Now Assist Rédiger et valider les User Stories Garantir une approche privilégiant les fonctionnalités OOTB Accompagner les équipes métiers et assurer le transfert de compétences Participer à la montée en compétence du Centre de Compétence ServiceNow Profil attendu : Consultant Senior / Expert ServiceNow, disposant d'une expérience significative sur ServiceNow CSM / CSM Pro et sur des projets de transformation CRM complexes. Le profil doit maîtriser à la fois les aspects techniques, l'architecture de solution et l'accompagnement métier, avec une expérience des environnements fortement intégrés et idéalement des portails clients à forte volumétrie.