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Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

MISSIONS PRINCIPALES Prise en charge du développement logiciel de la spécification à la phase IVV sur le matériel. Développement temps-réel en C/C++ sur les couches basses et le middleware. Interfaçage avec le hardware et fusion des données (capteurs de position et altitude). Projet d'arrivée : Développement d'un système de pointage vers un satellite. PROFIL RECHERCHE Formation : Bac+5 en Informatique ou Systèmes embarqués Expérience : 5 ans minimum sur des systèmes embarqués complexes Langue : Anglais opérationnel exigé oral et écrit STACK TECHNIQUE Langages : C et C++ exigés OS Embarqués : Linux, FreeRTOS Hardware : Processeurs ARM, Cartes Xilinx, FPGA, CPU Compétences clés : Temps-réel, Couches basses Middleware Interfaçage hardware capteurs Fusion de données Cycle IVV Savoir-être : Esprit d'équipe, autonome, proactif, rigoureux Bonus : Protocoles IP

Contexte de la mission : Dans le cadre du développement de solutions de communication sans fil, notre client recherche un Ingénieur Validation Radio / RF pour intervenir sur la caractérisation, la validation et l'optimisation des performances radio de blocs IP de modem wireless. Intégré au sein des équipes techniques, vous intervenez principalement sur les mesures RF en laboratoire, la simulation sous Matlab/Python et la corrélation entre les résultats obtenus sur hardware et les modèles de référence. La mission se déroulera sur le bassin Grenoblois. Responsabilités : Planifier et réaliser les campagnes de mesures RF/radio sur plateformes hardware : sensibilité, sélectivité, BER/PER, dynamique, réjection des canaux adjacents. Réaliser la validation en laboratoire à l'aide d'équipements de test RF. Développer et maintenir des modèles de simulation Matlab/Python permettant d'évaluer les performances du modem dans différentes conditions radio. Comparer les résultats de simulation aux mesures hardware, identifier les écarts et participer à leur analyse de causes racines. Collaborer avec les équipes DSP, RTL, RF, analogique, firmware et architecture système afin d'identifier et résoudre les problèmes de performance. Développer des scripts d'automatisation des tests et mesures afin d'améliorer la productivité et la reproductibilité des campagnes de validation. Rédiger les plans de validation, rapports de mesures et synthèses de performances.

Dans le cadre d'un projet automobile stratégique autour d'un système Gen5, nous recherchons un Ingénieur Intégration et Validation Système pour intervenir sur l'intégration et la validation des assemblages hardware et software. Votre rôle sera essentiel : vous contribuerez à démontrer que le système respecte son architecture, que ses interfaces fonctionnent correctement et que les défauts identifiés sont analysés jusqu'à leur cause racine. Votre mission : - Analyser les spécifications système et d'architecture, notamment les documents SRS et SYAD. - Traduire les exigences en conditions et scénarios de test vérifiables. - Élaborer et maintenir le System Integration Test Plan. - Définir la stratégie d'intégration en tenant compte des interfaces entre les différents composants du système. - Concevoir, maintenir et documenter des scripts de tests automatisés, notamment en Python ou CAPL. - Configurer les bancs et environnements de test avec vTESTstudio. - Préparer et exécuter les campagnes de tests d'intégration. - Vérifier les interfaces, les communications et les flux de données entre les composants. - Analyser les logs et investiguer les comportements non conformes. - Rechercher les causes racines des défauts en examinant les interactions entre le hardware, le software et les éléments mécaniques. - Rédiger les rapports d'exécution et de validation des campagnes de tests. - Déclarer, qualifier et suivre les anomalies dans Jira. - Collaborer avec les équipes système, hardware, software, test et projet jusqu'à la résolution des défauts.

Dans le cadre d'un projet automobile stratégique autour d'un système Gen5, nous recherchons un Ingénieur Intégration et Validation Système pour intervenir sur l'intégration et la validation des assemblages hardware et software. Votre rôle sera essentiel : vous contribuerez à démontrer que le système respecte son architecture, que ses interfaces fonctionnent correctement et que les défauts identifiés sont analysés jusqu'à leur cause racine. Votre mission : - Analyser les spécifications système et d'architecture, notamment les documents SRS et SYAD. - Traduire les exigences en conditions et scénarios de test vérifiables. - Élaborer et maintenir le System Integration Test Plan. - Définir la stratégie d'intégration en tenant compte des interfaces entre les différents composants du système. - Concevoir, maintenir et documenter des scripts de tests automatisés, notamment en Python ou CAPL. - Configurer les bancs et environnements de test avec vTESTstudio. - Préparer et exécuter les campagnes de tests d'intégration. - Vérifier les interfaces, les communications et les flux de données entre les composants. - Analyser les logs et investiguer les comportements non conformes. - Rechercher les causes racines des défauts en examinant les interactions entre le hardware, le software et les éléments mécaniques. - Rédiger les rapports d'exécution et de validation des campagnes de tests. - Déclarer, qualifier et suivre les anomalies dans Jira. - Collaborer avec les équipes système, hardware, software, test et projet jusqu'à la résolution des défauts.

Context Dans le cadre du renforcement de l'équipe Hardware, nous recherchons un Développeur Full Stack pour participer au développement d'une nouvelle solution appelée NEST. NEST permet notamment de gérer les firmwares, constantes et configurations matérielles, ainsi que leur intégration au sein des différentes gammes de serveurs Bare Metal. Mission Au sein de l'équipe Hardware, vous aurez pour principales missions de : * Travailler en étroite collaboration avec l'équipe Hardware pour améliorer l'architecture logiciel de NEST * Participer au développement, à la validation des modules coeurs et à l'enrichissement des services associés à la solution NEST * Participer au déploiement de la solution NEST sur tous nos centres de données et nos zones en France et à l'International * Contribuer et améliorer l'intégration des applications logiciels au sein de nos processus d'intégration continue (CI) et de livraison continue (CD) jusqu'à la mise en production * Renforcer l'application des meilleures pratiques et lignes directrices autour du développement logiciel * Remettre constamment en question ce qui existe et explorer ce qui devrait être changé pour mieux répondre aux besoins évolutifs de notre solution Livrables : * Amélioration de l'architecture logiciel de la solution NEST * Enrichissement des modules coeurs et des services de la solution NEST ( UX / Front-End / Back-End ) * Validation des différents modules et services de la solution * Release et déploiement automatisés de la solution au sein d'OVHcloud (worldwide)

Contexte du projet : Dans le cadre du développement de nouveaux compteurs d'eau destinés au marché nord-américain (NAM - Amérique du Nord et Canada), notre client renforce son équipe en charge de la qualification hardware des compteurs d'eau.Au sein de l'équipe électronique, le/la Chef de Projet Électronique intervient sur l'ensemble du cycle de développement des cartes électroniques, depuis la spécification et la conception jusqu'à la qualification et l'industrialisation.L'objectif est d'assurer la robustesse, la conformité et l'industrialisation des nouvelles cartes électroniques intégrées aux compteurs d'eau destinés à la production en grandes séries. Vos responsabilités : - Définir et rédiger les spécifications techniques des cartes électroniques. - Concevoir les cartes électroniques et assurer le suivi de leur développement. - Rédiger les documents de justification de conception associés. - Assurer le suivi de la réalisation des prototypes et des CIE. - Définir et gérer la nomenclature (BOM), ainsi que la codification des équivalences composants. - Définir le plan de qualification des cartes électroniques. - Réaliser et suivre les essais de qualification associés. - Analyser les résultats des essais et piloter les éventuelles actions correctives. - Mettre à jour et faire évoluer les spécifications des tests industriels afin d'intégrer les nouvelles cartes électroniques. - Assurer le suivi de l'industrialisation en prenant en compte les contraintes liées à la production en grandes séries. - Coordonner les activités avec les différents interlocuteurs : électronique, hardware, industrialisation, qualification, achats et sites de production. - Effectuer des déplacements ponctuels au sein des usines de production

Contexte de la mission: Dans le cadre du développement de solutions de communication sans fil, notre client recherche un Ingénieur DSP / Traitement du Signal spécialisé dans la conception et l'optimisation d'algorithmes pour des blocs IP de modem wireless. Au sein des équipes R&D, vous intervenez sur la conception des algorithmes DSP, leur modélisation et leur validation sous Matlab, ainsi que sur leur transition vers une implémentation hardware en collaboration avec les équipes RTL. La mission se déroulera sur le bassin Grenoblois. Responsabilités : Concevoir et optimiser des algorithmes DSP dédiés à la couche PHY des modems wireless : modulation/démodulation, synchronisation, estimation de canal, filtrage et correction d'erreurs. Développer et maintenir des modèles de référence Matlab en virgule flottante et virgule fixe, servant de référence (« golden reference ») pour les équipes d'implémentation hardware et de validation. Simuler et analyser les performances des algorithmes dans différentes conditions radio (AWGN, fading, interférences) à travers des indicateurs tels que BER/PER, sensibilité et robustesse. Collaborer avec les équipes RTL et hardware pour accompagner la conversion des algorithmes en implémentation matérielle, évaluer les compromis et valider le comportement du hardware par rapport aux modèles Matlab. Travailler avec les équipes de validation radio afin de corréler les résultats de mesures laboratoire avec les modèles de simulation et contribuer à l'amélioration des algorithmes. Assurer une veille technique et documenter les travaux réalisés, notamment à travers les spécifications algorithmiques, rapports de simulation et analyses de performances.

Contexte de la mission : Dans le cadre d'un projet stratégique mené pour un client du secteur de la défense, nous recherchons plusieurs ingénieurs en développement logiciel embarqué C/C++ (H/F). Vous participerez au développement de logiciels mis en oeuvre sur des système de communications sécurisés. Vos Responsabilités : - Développement de logiciels embarqués en C/C++ ; - Participation à la conception technique et à l'architecture logicielle ; - Réalisation des phases de codage, intégration et tests ; - Analyse et correction des anomalies ; - Collaboration avec les équipes systèmes, hardware et validation ; - Contribution à l'amélioration continue des pratiques de développement.

Storage & Server Architect As an Storage & Server Architect you would be a key part of the Infrastructure unit and have overall responsibility to design, maintain and provide 2& 3 line support for all Storage & Systems hardware, Operating & Virtualisation Software, Open source and application integration. You would work towards providing a 24/7 support system. Ensure maximum availability of core systems and that performance monitoring is in place and appropriate system capacity planning is undertaken. You would also ensure that required DR and BCP provisions exist and are tested regularly. Maintenance of Infrastructure Provide storage & server hardware, virtualisation,services management, enable technical innovation that can create business value to assist with the company's requirements and expectations. Lead large technology initiatives to build and maintain key elements of the company's infrastructure and associated product portfolio, including but not limited to 24x7 data centre infrastructure management and evolution, remote access services and enterprise-scale database environments. Carry out annual technology and user audits. Manage the provision and maintenance of 3 party infrastructure to agreed SLA's including hosting, personal computing support and networking at all major NGC locations. Manage all NGC owned servers, switches, firewalls and routers. Maintain appropriate licenses and subscriptions for computer hardware and software. IT Governance Manage system security, performance monitoring and alerting, ensure appropriate backups are in place and retained for all systems. Ensure a disaster recovery arrangement is maintained, as required in collaboration with the compliance team and operations are in place to ensure compliance during business continuity events. Work with Compliance Director in the development, adoption and enforcement of Information Security policies, procedures and standards. Work with the Network and Security Architect to ensure appropriate security, patching, maintain secure Internet connectivity & private network connection to/from our partners, customers and other Data & Financial Clearing House Work with Database and Development team for all compute, server and storage providing requirement & 24/7 availability. Complete annual reviews and internal audit of required ISO 27001, 9001 and 22301 standards. Competency Profile Extensive knowledge of data centre operations, , network engineering, datacentre applications, client/server computing and production operations support. Specific technologies of note include Microsoft Server & Linux Operating System. Experience with mid tier storage hardware & appliance is essential, more specifical experience with IBM Storage V37xx & V50xx series will be beneficial. Infrastructure applications, Networking, VMware, Firewall, Security and/or Enterprise-level SANs. Experience with Cloud Services & Provisioning (Experience of Oracle Cloud would be preferential) Ability to lead cross functional project teams in implementing projects of a complex nature. The Client has offices in Central London – although this position will mainly remote. The salary for this role will be circa £65K - £80K. Please do send your CV to us in Word format along with your salary and availability.

Telecoms Engineer Gloucester £38,000 - £44,000 + Pension + Holidays Are you an experienced Telecoms Engineer with either Cisco or Cellular skills? Excellent opportunity for a Telecommunications Support Engineer to join an established and growing technology integrator in the Specialist Telecommunications space. This company are a global network solutions provider who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. In this role you will work on Optical Networks and associated hardware as well as testing equipment such as optical power meters, light sources, BERT's, cellular scanners and multi-meters. You will carry out Cellular RTE, Routing & Switching protocols and network synchronisation. The ideal candidate will be an experienced Telecoms Engineer who is commutable to Gloucester. You will need to have a strong understanding in Cellular Networks, Optical Networks and associated hardware. You will need to be familiar with Cellular RTE, Routing & Switching protocols and network synchronisation as well as displaying very good fault finding skills, managing tickets and working with remote network management platforms. Cisco experience will also be required. This is a great opportunity to join a company that will provide you with all the potential to not just enjoy your working life but also develop your career in the direction you want to. The Role: Work on Optical Networks and associated hardware. Utilise testing equipment including optical power meters, light sources, BERT's, cellular scanners, and multi-meters. Perform Cellular RTE (Radio Transmission Engineering), Routing & Switching protocols. Manage network synchronisation tasks. Execute testing and maintenance activities related to optical networks and associated equipment. Ensure proper functionality and performance of optical network infrastructure through testing and troubleshooting. The Person: Experienced Telecoms Engineer located within commuting distance to Gloucester. Strong understanding of cellular networks and Optical Networks with associated hardware. Familiarity with Cellular RTE, Routing & Switching protocols, and network synchronization. Proficient in fault finding techniques and managing tickets. Ability to work with remote network management platforms effectively. Demonstrated experience in troubleshooting and resolving network issues. Excellent communication skills and ability to collaborate with team members. Cisco/Cellular experience required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

🎯 MISSIONS : Intégré(e) aux équipes d'un de nos clients grand compte, vos missions seront les suivantes : - Support utilisateurs N1/N2 sur postes de travail Windows. - Diagnostic et résolution des incidents matériels et logiciels. - Maintenance PC et remplacement de pièces détachées. - Gestion des comptes et droits via Active Directory. - Administration et support de la flotte mobile Android et iOS. - Création et mise à jour de la documentation technique. - Interventions réseau de premier niveau : brassage de baie, raccordements et tests. - Participation aux déploiements et renouvellements de parc. Environnement Technique : - Support de proximité N1/N2. - Environnement Windows. - Maintenance hardware PC. - Microsoft Active Directory. - Gestion de flotte mobile Android / iOS. - Documentation technique. - Brassage de baie et interventions réseau.

Contexte de la mission : Viveris accompagne un de ses clients, acteur international de référence dans les solutions de comptage intelligent (électricité, gaz, eau, chaleur), qui conçoit, fabrique et déploie des solutions de comptage électrique communicant pour les opérateurs d'énergie et les gestionnaires de réseaux, en France et à l'international.Dans ce cadre, nous recherchons un ingénieur électronique pour prendre en main la conception et le développement des cartes électroniques de Data Concentrateurs à destination du marché Français. Vos responsabilités : Intégré(e) au service Eau, Energie, Gaz vous participez au développement des Data concentrateurs, au profit de l'équipe en charge des études hardware. Vos principales missions incluent : - Rédaction des spécifications pour la conception des cartes électroniques, - Justification de la conception électronique des cartes, - Réalisation des schémas électronique des cartes, - Suivi du routage, - Rédaction de dossier de définition de la carte électronique.

Datacentre Engineer Start Date: asap Target End Date: six-month initial contract. Location - Grays / Stevenage - Mostly on site , decommissioning hardware in datacentres. Engineers are required within the Datacentre Team to meet the increased demand for Project work. Experience : -Proven hands-on experience working within live data centre environments. -Previous experience undertaking server, storage or infrastructure decommissioning. -Strong practical knowledge of enterprise server and storage hardware. -Experience installing/removing rack-mounted equipment and working safely within data centre racks. -Experience tracing and disconnecting Ethernet, fibre-channel/SAN and power connectivity. -Understanding of enterprise storage infrastructure and associated cabling. -Experience handling HDDs, SSDs and other data-bearing media securely. -Knowledge of secure data sanitisation, media destruction and chain-of-custody requirements. -Experience maintaining accurate hardware asset and inventory records. -Experience working with CMDB and/or IT asset-management systems. -Ability to work from rack elevations, asset lists, implementation plans and technical documentation. -Experience working within formal change-control and change-management processes. -Strong attention to detail and a methodical approach to equipment identification. -Ability to recognise unexpected dependencies or discrepancies and escalate appropriately rather than proceeding without authorisation. -Good written documentation and communication skills. -Ability to work independently while following defined technical and security procedures. -Ability and willingness to travel between all three data centre locations. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.