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MS Dynamics CRM Systems Administrator – Trumbull CT USA Our Client is implementing a large scale system overhaul including changing and standardizing the core ERP and CRM infrastructure to a Microsoft Dynamics and Azure platform. Over the next 2 years, the systems will be implemented in stages and we are now looking for three Regional CRM System administrators (One in each of the following locations: In Trumbull CT (USA), Måløv/Copenhagen (Denmark) and Singapore or Mumbai) to support the implementation and the ongoing commercial operations. As Regional CRM System Administrator you be responsible for Application and System Administration support in the region. You will report to the CRM Technical Lead and be the bridge between regional Commercial Operations and User groups and the Central CRM development team, where your responsibility is maintaining the system, resolving issues and escalating change requests. You will also work closely with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. As The CRM Systems Administrator you will be required to perform the following tasks: Perform all administrative functions for CRM system including, monitoring data feeds, updating data values, adjusting workflows, creating new reports/dashboards, etc Act as central point of contact for all change requests and system alteration requests (BPC); working with sales, marketing, operations, and IT leadership to assess, prioritize and implement as needed Deploy Microsoft Dynamics CRM solutions and Deploy SQL Integration Services packages. Refresh and munge production databases for staging, test and development environments. Assist Development team troubleshoot issues with network, Active Directory, deployment, Windows and PowerShell. Work with development and engineering team to automate, build and test CRM solutions. Configure, implement, monitor and maintain staging environments. Troubleshoot issues and provide analysis and recommendations for resolution and prevention. Monitor and analyze system performance and provide recommendations for improvement, including system tuning and configuration changes. Provide Tier 2 and 3 association support Support and participate in the deployment of the entire Dynamics solution including but not limited to application, DB, Web Server, internet-facing deployment To successfully perform the mentioned tasks CRM Systems Administrator will require the following skills: 3+ years of Microsoft Dynamics CRM Administration experience cloud infrastructure preferred. Power BI Reporting knowledge and good hands on experience creating Dashboard, reports and data exports for business Good knowledge of Microsoft Power Automate, Flows and workflows Demonstrated ability to learn new systems and applications quickly Experience implementing and supporting Windows clients within a production environment. Strong comprehension of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols. Strong troubleshooting skills (networking, virtualization, Active Directory, Windows Server, Windows Firewall) The ability to identify the root causes of issues by analyzing patterns and trends. 3+ years writing PowerShell scripts. 2+ years Windows Server Administration. This position will be based in Trumbull CT USA The salary for this position will be in the range $90K - $130K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Notre client, acteur majeur des secteurs de la Défense et du Spatial, recherche son futur Ingénieur Réseau Cisco (H/F) pour son site de Toulouse, dans le cadre du renforcement de ses équipes infrastructures intervenant sur des environnements critiques à fortes exigences de sécurité. Vos missions : Intégré à une équipe d'experts réseaux et infrastructures, vous serez amené à : * Assurer l'administration et le maintien en condition opérationnelle des infrastructures réseau Cisco. * Participer aux projets d'évolution et de modernisation des architectures réseau. * Déployer, configurer et intégrer de nouveaux équipements. * Traiter les incidents complexes de niveau 2 et 3. * Réaliser les analyses de performance et proposer des axes d'amélioration. * Participer à la sécurisation et à la fiabilisation des infrastructures. * Rédiger et maintenir la documentation technique. * Collaborer avec les équipes systèmes, cybersécurité et exploitation ### Compétences techniques attendues * Cisco Routing & Switching * Catalyst et Nexus * OSPF, BGP * LAN / WAN * TCP/IP * VLAN, STP, HSRP * Troubleshooting avancé * Environnements Datacenter Compétences appréciées : * Cisco ISE * Cisco ACI * Firewalling * Automatisation réseau * Environnements sensibles ou classifiés

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Dans le cadre du maintien en conditions opérationnelles et de l'évolution d'une plateforme de collecte, d'indexation, de recherche et de visualisation de données, nous recherchons un Expert ELK confirmé disposant d'une forte expertise Kubernetes. Vous interviendrez au sein d'un environnement technique s'appuyant sur une architecture cloud native reposant sur Kubernetes RKE2 et l'écosystème Elastic. Vos principales responsabilités seront : Administration et évolution de la plateforme Elasticsearch. Déploiement et exploitation d'Elasticsearch au travers de l'opérateur ECK (Elastic Cloud on Kubernetes). Administration et optimisation des environnements Kibana. Gestion, supervision et exploitation des clusters Kubernetes via Rancher. Administration du stockage persistant distribué Longhorn. Mise en œuvre et maintien des mécanismes d'authentification et de gestion des identités avec Keycloak. Sécurisation des accès applicatifs à l'aide d'OAuth2-Proxy et des protocoles OAuth2/OIDC. Administration des Ingress Kubernetes basées sur NGINX Ingress Controller. Participation aux évolutions d'architecture, notamment dans le cadre de la future migration vers Traefik Ingress. Gestion automatisée des certificats HTTPS via cert-manager, Let's Encrypt et les mécanismes TLS. Intégration et traitement de données provenant de sources de stockage objet S3. Développement, maintenance et optimisation des scripts d'ingestion et de transformation en Python. Administration système Linux et automatisation via Bash. Analyse et résolution d'incidents liés aux infrastructures, au réseau et aux performances de la plateforme. Participation aux activités d'exploitation, d'amélioration continue et de sécurisation de l'environnement. L'environnement technique comprend notamment : RKE2, Kubernetes, Elasticsearch, ECK, Kibana, Rancher, Longhorn, Keycloak, OAuth2-Proxy, NGINX Ingress Controller, cert-manager, Let's Encrypt, TLS, S3, Python, Linux, Bash, DNS, Proxy, Firewall et protocoles réseau

Dans le cadre d'un vaste programme de transformation de la Production IT, nous recherchons un Lead SRE / Coach SRE pour accompagner le déploiement des pratiques Site Reliability Engineering à l'échelle internationale. Vous intégrerez une équipe transverse d'experts en transformation IT en charge de moderniser les pratiques de production autour du SRE, DevOps, Cloud, Automatisation et Observabilité. Vos missionsAccompagner et coacher les équipes SRE sur plusieurs sites internationaux. Animer des ateliers, formations et workshops en français et en anglais. Déployer les bonnes pratiques SRE et contribuer à leur adoption auprès des équipes techniques et des managers. Définir et suivre la roadmap, les indicateurs de performance et les plans d'amélioration continue. Participer au recrutement et à l'évaluation technique des futurs ingénieurs SRE. Produire et maintenir la documentation, les standards et les référentiels SRE. Promouvoir une culture orientée fiabilité, automatisation et amélioration continue. Profil recherché7 ans d'expérience minimum en Production IT, SRE, DevOps ou Infrastructure. Solide expérience des environnements critiques et de la fiabilité des plateformes. Expérience en coaching, accompagnement ou animation de communautés techniques. Anglais courant indispensable (animation d'ateliers internationaux). Environnement techniqueSRE / DevOps / Agile Linux Python, Shell, YAML Kubernetes, Docker, Helm, ArgoCD Jenkins ou GitLab CI Ansible Git Vault Dynatrace, Nagios Réseaux (DNS, Firewall, Switching) Les plusExpérience dans la transformation des organisations IT. Capacité à influencer des équipes internationales et à accompagner le changement. Excellentes qualités de communication et de leadership technique.

Contexte Le poste s'inscrit au sein de la fonction cybersécurité Groupe / BU France, en appui direct à un Architecte Cybersécurité. Les projets couverts sont variés, multi-contextes, multi-entités, avec des environnements : • IT Corporate / IT Client • Cloud public (principalement Azure/AWS) • Solutions de sécurité groupe (Zscaler, Entra ID, WAF, etc.) • Projets applicatifs cloud-native sans lien direct avec le SI Equans Le contexte requiert une forte capacité d'adaptation, une vision transverse et une aisance dans les échanges internationaux. Description Épauler l'architecte cybersécurité dans les activités run, projet, gouvernance et conformité • Garantir la cohérence des architectures cybersécurité sur les projets • Participer à la sécurisation des flux, des applications et des usages cloud • Contribuer à la documentation, la gouvernance et la communication cyber à l'échelle de la BU France Livrables Analyse et traitement des tickets sécurité : o Analyse de flux firewall o Demandes de bypass SSL Zscaler o Raccordement applicatif à Entra ID (Service Principals) • Appui technique aux équipes IT / projets sur les sujets cybers courants Suivi et amélioration de la posture de sécurité Zscaler • Configuration et revue : o Règles ZPA BU FR o Dérogations d'usage (PC Equans Elevated) • Analyse des écarts et propositions d'amélioration Formalisation de notes d'architecture et de gouvernance cyber, notamment sur : o API Management, authentification & autorisation o Entra ID : ▪ Graph API ▪ Service Principals o Gouvernance Zscaler o Usage Analytics o SSO & MFA • Contribution à la capitalisation documentaire cyber configuration, revue et dérogations des policies WAF Azure • Analyse des risques liés aux architectures applicatives web cloud-native • Recommandations sur : o Sécurisation des flux o Hébergement o Exposition Internet o Isolation & segmentation Réponses aux sujets suivants : o Architectures applicatives o Interconnexions applicatives o Bases de données o Sécurisation des flux o Hébergement cloud / on-prem o Contraintes réglementaires et cyber Prise en compte des enjeux : o Cybersécurité o RGPD o Contraintes contractuelles o Responsabilités client / hébergeur

Notre client, acteur majeur du retail de la distribution spécialisée engage une trajectoire de transformation ambitieuse de son système d'information : modernisation de l'infrastructure on-premise et migration progressive vers des architectures cloud et hybrides. La particularité de ce poste Tout en faisant partie intégrante de l'équipe Architecture de la Direction des Infrastructures et de la Production, le consultant sera détaché auprès des équipes Product. Concrètement, cela signifie que le poste se joue autant dans la conception que dans la relation. Vous serez le point de passage entre deux cultures : celle de l'infrastructure et de la production, et celle du produit et du développement. Il faut savoir écouter un besoin fonctionnel, le traduire en exigence d'infrastructure, arbitrer vite quand c'est possible et cadrer proprement quand ça ne l'est pas. Vos activitésAccompagner les équipes Product afin d'identifier, qualifier et répondre aux besoins d'infrastructures des projets et des évolutions fonctionnelles Réaliser les études de faisabilité technique, les cadrages et les restitutions techniques et budgétaires Définir les best practices d'architecture, en garantissant la conformité aux politiques internes, aux exigences réglementaires et aux cadres de sécurité Produire les documentations techniques : DAT, HLD, LLD Assurer le support et l'accompagnement des équipes d'exploitation et de développement dans les phases projets Assurer la veille technologique L'environnement technique : Plateformes E-commerce grand public à très fort trafic · Back-office · LogistiqueCloud publicMicrosoft Azure · Google Cloud Platform Cloud privé VMware LPAR Systèmes Windows Server · Linux (RedHat, Suse) AIXRéseau & sécurité Load Balancing F5 BIG-IP · CDN · WAF · Bot Management · Firewalling · Antivirus / EDR Conteneurisation & orchestration Docker · Azure Container Apps · GCP Cloud Run Bases de données MS SQL Server · Oracle · · CouchbaseGestion de sources & CI/CDGitLab · GitLab CI Supervision & Performance Datadog · Centreon · ELKProgicielsSAP · CRM éditeurOutils & documentationConfluence · Jira · Pack OfficeL