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User Researcher - SC Cleared Working to Government Digital Service Standards an experienced User Researcher is required. Candidates will have detailed and hands on experience of GDS practices. Able to fully participate in Agile teams. Creating where appropriate research plans, discussion guides, facilitate usability testing data analysis & recommendations. This will be on a 3 month contract initially and is on a hybrid working model with two days in the office weekly, either Leeds or Corsham. To be considered for the position please send over an updated CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Sales Executive (IT Service Management) Reading - Hybrid (3 On-site, 2 WFH) £40,000 - £50,000 + Commission + Benefits Are you an experienced IT Service Management sales professional looking to join a global leader where you can take ownership of both new business development and account growth, build long-term relationships with enterprise clients, and play a key role in expanding a highly respected ITSM solutions portfolio? This is an exciting opportunity to join a market-leading Service Management specialist with a strong reputation for helping organisations improve their IT operations through consultancy, training, support services and technology solutions. You will play a key role in driving growth across both new and existing accounts. In this hybrid position, you will be responsible for generating new business opportunities, developing your own sales pipeline, and managing the full sales lifecycle from prospecting through to close. Alongside this, you will nurture and expand existing customer relationships, identifying opportunities for upselling and cross-selling innovative ITSM solutions. The ideal candidate will have a proven track record in ITSM solution sales, strong commercial acumen, and the confidence to engage with senior stakeholders and C-level decision-makers. You will be highly motivated, results-driven, and comfortable managing both business development and account management responsibilities. This is a fantastic opportunity to join a globally recognised organisation offering an established brand, excellent earning potential through commission, and the chance to work with major enterprise customers on their Service Management transformation journeys. The Role: Drive new business acquisition through outbound sales activity and partner engagement Manage the full sales cycle from prospecting through to contract close Develop and grow existing customer accounts through upselling and cross-selling Build relationships with senior stakeholders and C-level executives Maintain accurate sales forecasting, reporting and CRM records Work closely with internal delivery teams to maximise customer success The Person: Proven track record within ITSM solution sales Minimum 3 years' B2B sales experience Strong new business development and account management experience Knowledge of ITIL, SIAM or wider IT Service Management frameworks Excellent communication, negotiation and stakeholder management skills Self-motivated, commercially focused and results-driven Reference Number: BBBH281307 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Business Analyst Must have an Active DV Clearance Business Analyst Responsibilities - Engage with MOD stakeholders, end-users and Product Owners to gather functional and non-functional requirements. - Translate complex operational requirements into user stories, acceptance criteria and prioritised backlog items. - Manage and refine product backlogs to support Agile Scrum and SAFe delivery. - Facilitate requirements workshops, stakeholder discussions and alignment sessions. - Support SAFe PI Planning, identifying feature dependencies, enabler stories and business value. - Develop process maps, data models and requirements traceability documentation. - Analyse existing legacy processes and design improved future-state workflows. - Collaborate with multidisciplinary delivery teams to ensure requirements are understood and implemented. - Identify gaps, dependencies and risks affecting business requirements and delivery. - Maintain accurate documentation using Jira, Confluence or Azure DevOps. Business Analyst Skills and Experience - Extensive of Business Analyst or Business SME experience. - Proven requirements elicitation, analysis and documentation experience. - Strong experience writing user stories, acceptance criteria and managing Agile backlogs. - Experience working within Agile Scrum and SAFe delivery environments. - Proficiency with Jira, Confluence or Azure DevOps. - Strong process mapping, data modelling and requirements traceability skills. - Understanding of software development lifecycles and digital transformation. - Experience supporting PI Planning, backlog refinement and Agile delivery ceremonies. - Excellent stakeholder engagement, workshop facilitation and communication skills. - Ability to translate complex operational requirements into structured specifications. - Experience working within MOD, Defence or secure Government environments would be advantageous. - NVQ Level 3 or equivalent qualification. - BCS Business Analysis or IIBA certification. - SAFe Product Owner/Product Manager (POPM) or equivalent Agile certification would be advantageous. - Must meet applicable UK Government security, nationality and residency requirements and have the right to work in the UK. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Technical Director - Engineering Software Scotland / Hybrid £70,000 - £80,000 + Share Ownership + Bonus + Pension + 28 Days' Holiday Are you a software engineer with strong programming skills and the commercial drive to take software products to market, win customers and grow revenue? This is an excellent opportunity to join a growing, privately owned engineering business in a role combining practical software development, technical leadership and product commercialisation. You will take ownership of engineering software products approaching launch, helping turn them into reliable, commercially successful solutions. You will remain actively involved in programming, architecture and technical problem-solving, while setting product direction, leading the development team and working directly with customers. Your impact will extend beyond development. You will help identify market opportunities, demonstrate products, shape pricing and proposals, and lead technical sales conversations. Understanding customers' engineering challenges and showing how the software solves them will be central to your success. The business needs someone who can set a clear direction, make decisions and maintain momentum, from resolving a technical issue in the code to presenting a compelling solution to a prospective customer. This role would suit a Technical Director, Head of Engineering, Technical Founder or experienced software engineer who combines practical development skills with a track record of launching products and winning business. THE ROLE: * Remain hands-on with programming, code reviews, architecture and technical problem-solving. * Take engineering software products through development, testing and successful commercial launch. * Set the technology strategy and product roadmap, prioritising work around customer needs and commercial opportunities. * Lead and develop the software engineering team, improving delivery quality and speed. * Work directly with customers to understand requirements, demonstrate products and communicate their value. * Drive technical sales activity, contribute to proposals and help convert opportunities into revenue. * Shape product packaging, pricing and licensing or subscription models. * Take responsibility for product performance, customer adoption and ongoing improvement. THE PERSON: * An engineering background combined with strong practical programming and software development skills. * Comfortable writing, debugging and reviewing code, with the ability to contribute directly to development. * Proven experience taking software or technical products through to launch and customer use. * Strong sales and commercial capability, including demonstrating solutions, building customer relationships and winning business. * Able to translate complex technical features into clear customer benefits and a compelling commercial proposition. * Experience setting technical direction and leading engineers or software developers. * Proactive and decisive, with the drive to take ownership and move products forward. * Experience with engineering software, industrial technology or other complex technical products would be advantageous. A chance to combine engineering, programming and commercial leadership - with share ownership and a direct influence on the business's growth. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Full Stack AI Engineer Up to £65,000 + Progression towards AI Implementation Lead + Medical + Enhanced Pension + 27 Days Holiday plus Bank Holidays Scunthorpe, North Lincolnshire (Commutable from: Doncaster, Grimsby, Hull, Lincoln, Gainsborough, Brigg, Goole, Barton-upon-Humber) Are you a Full Stack Developer using AI coding tools to accelerate development, looking for ownership of projects and the opportunity to shape AI implementation across a major manufacturing business? This is an opportunity to join a long-established UK manufacturer undergoing a major modernisation programme. You will deliver practical software solutions while developing towards a position leading wider AI adoption across the business. Initially, you will build and improve internal applications using GitHub Copilot, starting with a PHP/Laravel project. Working from supplied requirements, you will own development, testing and deployment, ensuring your code is secure, maintainable and production-ready. The business uses a broad range of technologies, so wider software experience and the ability to learn unfamiliar systems will be valued. You will need to understand, challenge and debug AI-generated code, taking responsibility for the finished application. Longer term, the role offers progression towards AI Implementation Lead, helping shape AI strategy and delivering projects to improve processes, efficiency and performance across the wider business and manufacturing environment. This role would suit a hands-on Full Stack Developer who enjoys working independently, can demonstrate effective use of AI coding tools and wants to build towards broader AI implementation responsibility. The Role: *Full Stack development using AI tools to accelerate delivery *Initial PHP/Laravel project, followed by other internal applications *Own development, testing and deployment from supplied requirements *Review and validate generated code for security, correctness and maintainability *Longer-term progression towards wider business and factory AI implementation *Fully onsite in Scunthorpe, 36.5 hours per week - Mon-Fri The Person: *Full Stack development experience, delivering applications independently *Working knowledge of PHP/Laravel; broader language experience advantageous *Practical experience using AI coding tools such as GitHub Copilot *Confident reviewing, debugging and testing AI-generated code *Interested in progressing towards AI implementation and business strategy *Commutable to Scunthorpe and happy working fully onsite Reference Number: BBBH281168 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

2nd Line System Administrator Must have an Active DV Clearance - Deliver effective technical support while maintaining high standards of security, documentation and customer service. 2nd Line System Administrator Responsibilities - Provide 2nd Line technical support across secure infrastructure environments. - Monitor system health, availability and performance using Event Management tools. - Investigate, triage and resolve incidents within agreed SLAs. - Escalate complex technical issues through established Service Management processes. - Manage incident tickets and catalogue requests, maintaining accurate records and documentation. - Support VMware vCenter and associated virtual infrastructure. - Assist with monitoring and troubleshooting cloud infrastructure environments. - Identify recurring incidents and contribute to service improvement activities. - Create and maintain Knowledge Base articles and Standard Operating Procedures (SOPs). - Support shift-left initiatives to improve service desk efficiency. - Work collaboratively with 2nd and 3rd Line engineering teams to resolve technical issues. - Maintain compliance with security procedures and operational standards. 2nd Line System Administrator Skills and Experience - Proven experience in a 2nd Line System Administrator or Infrastructure Support role. - Strong incident management, technical triage and troubleshooting experience. - Experience using Event Management and monitoring tools, including SCOM or SolarWinds. - Hands-on experience supporting VMware vCenter environments. - Experience working with cloud infrastructure environments. - Strong understanding of IT Service Management processes and SLA-driven support. - Experience managing incidents and service catalogue requests. - Ability to investigate system alerts, identify root causes and escalate technical issues appropriately. - Strong technical documentation skills, including Knowledge Base articles and SOPs. - Excellent customer service, communication and organisational skills. - Proactive approach to problem-solving and continual service improvement. - Ability to work independently within a small, collaborative engineering team. - Experience supporting secure Government or Defence infrastructure would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.

Business Systems Analyst – Insurance Systems A background in software development and / or Analysis either as part of an IT Department or a Software Vendor is preferable. A proven track record of delivery with the ability to 'own' projects and issues is essential. The candidate would report to the Group Operations Director or relevant Project Manager and depending on the project size, may be working alone or as part of a team. The role will often be Client facing and the ability to determine requirements, estimate costs and present completed solutions is essential. The role will often fluctuate between Analysis and Configuration to quite detailed SQL scripting and some report and system design and so it is essential that the candidate be flexible and show ability in both Business and technical areas. The ideal candidate will be a self-starter with several years' experience and knowledge of the insurance industry. The purpose of the position is: 1. Ability to configure Insurance system to meet client specifications 2. Producing project feasibility reports. 3. Liaising with external clients or internal resources 4. Creation of Documentation and MIS Reports using Report Builder tools such as Crystal and MS Report Builder 5. Build SQL queries and use SQL to report on and modify databases. 6. Translating client requirements into highly specified project documents. 7. Identifying options for potential solutions and assessing them for both technical and business suitability. 8. Creating logical and innovative solutions to complex problems. 9. Drawing up specific proposals for modified or replacement systems. 10. Presenting proposals to clients. 11. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. 12. Drawing up a testing schedules for the product / model testing 13. Being responsible for implementation of projects. 14. Planning and working flexibly to a deadline. 15. Writing user manuals. 16. Providing training to users of a new system. 17. Keeping up to date with technical as well as industry sector developments. 18. Undertakes any other related duties as may be reasonably required. The essential skills for the BSA role are: Must have experience of / a strong understanding of insurance Must have configuration skills using SQL Must have Business Analysis skills – excellent communication skills Key skills require are: 1. Proven Analysis ability 2. Strong, logical investigative skills. 3. Ability to learn and understand Insurance and Financial Applications and functionality. 4. Candidate should be able to configure software applications for Client requirements 5. Ability to understand Business and System process flows and design appropriate solutions 6. Good Verbal and written communications. 7. Must assume responsibility for accuracy and timeliness of work product. 8. Ability to work autonomously and take ownership of issues / tasks. 9. The competent use and understanding of standard office IT applications The Company is based in Romford Essex – the role will be hybrid, where you can work remotely and attend meetings at the Company's offices in the City of London or Romford several times a month. The salary for this position will be circa £65K - £80K. Please do send your CV to us in Word format along with you salary and notice period.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Storage Engineer Must have an Active SC Clearance An Active DV Clearance would be an advantage but must be willing to undergo once started - This senior-level position requires strong hands-on enterprise storage experience and flexibility to support project activities outside standard working hours when required. Storage Engineer Responsibilities - Provide 2nd and 3rd Line support across enterprise storage environments. - Implement, configure, maintain and troubleshoot file and block storage technologies. - Deliver storage migration and transformation activities across Live, Development and Test environments. - Support Dell EMC storage devices and Unisphere. - Configure and support Brocade SAN Switches and SANnav. - Support NetApp and Hewlett Packard enterprise storage technologies. - Administer and support Veritas NetBackup. - Support HBA configuration and multipathing across enterprise server environments. - Work across Windows, Linux, AIX and Solaris operating systems. - Diagnose complex storage incidents and provide effective technical resolutions. - Deliver storage changes in line with established ITIL Incident and Change Management processes. - Support planned out-of-hours migration, transformation and project activities where required. Storage Engineer Skills and Experience - Extensive experience implementing, migrating and supporting enterprise storage technologies at 2nd and 3rd Line level. - Strong knowledge of file and block storage technologies. - Strong Dell EMC storage and Unisphere experience. - Strong Brocade SAN Switch and SANnav knowledge. - Good NetApp and Hewlett Packard storage experience. - Experience with enterprise storage migration and transformation projects. - Veritas NetBackup experience. - Knowledge of HBA configuration and multipathing. - Experience supporting storage across Windows and Linux, including RHEL and SLES. - Knowledge of AIX and Solaris environments. - Strong troubleshooting and problem-solving skills. - Good understanding of ITIL Service Management, particularly Incident and Change Management. - Strong teamwork, communication and workload management skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Asset & Configuration Manager - Hybrid once you are established within the team Must have an Active SC Clearance as a minimum An Active DV Clearance would be an advantage but must be willing to undergo once started - Support OpNET Black, Red, Blue and Blue V1 live services, maintaining configuration integrity and supporting operational change. - Drive SACM assurance, governance, reporting and continual service improvement across complex technical environments. Service Asset & Configuration Manager Responsibilities - Establish, implement and improve SACM processes, procedures, tooling and governance. - Manage the SACM CMS, acting as the primary contact for incidents, enquiries and configuration updates. - Maintain accurate Configuration Items (CIs) and their relationships within the CMDB. - Use CMDB information to support Change, Release and Incident Management activities. - Perform baseline configuration comparisons to validate changes across OpNET environments. - Identify and implement appropriate tooling to support SACM processes. - Provide assurance over configuration data quality and resolve discrepancies with stakeholders. - Produce scheduled and ad hoc KPI reports, metrics and management information. - Coordinate and chair monthly Configuration Management Board meetings. - Develop Terms of Reference, meeting schedules and action tracking for governance forums. - Align enterprise SACM processes with OpNET requirements using BMC Remedy. - Maintain CI relationships across live services and associated ITSM processes. Service Asset & Configuration Manager Skills and Experience - Strong Service Asset and Configuration Management (SACM) experience. - Proven experience implementing and improving SACM processes, procedures and governance. - Strong CMDB and Configuration Management System (CMS) administration experience. - Experience managing Configuration Items, CI relationships and configuration baselines. - Strong knowledge of BMC Remedy and its use within SACM and ITSM processes. - Experience supporting Change, Release and Incident Management through CMDB integration. - Experience conducting configuration baseline comparisons and change validation. - Strong configuration data quality, assurance and compliance experience. - Experience chairing Configuration Management Boards and managing governance activities. - Strong KPI reporting, metrics analysis and management information experience. - Experience working with internal and external stakeholders to resolve configuration issues. - Experience supporting secure, complex live-service environments would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

2nd Line WINTEL Engineer Must have an Active DV Clearance 2nd Line WINTEL Engineer Responsibilities - Provide 2nd Line technical support across Windows Server 2016, 2019 and 2022 environments. - Build, configure and maintain Windows Servers hosted on VMware clusters. - Create and maintain automated server builds, gold images, build documentation and work instructions. - Install, configure and rack physical servers within data centres. - Perform Windows Server patching, upgrades and ongoing maintenance. - Support Active Directory, DNS and Windows Server Update Services (WSUS). - Investigate and resolve incidents and service requests using ITSM tooling. - Support backup infrastructure, including NetApp SAN and Cohesity. - Monitor infrastructure performance and produce capacity management reports. - Maintain compliance with Change, Release, Configuration and Security Management processes. - Support infrastructure testing, troubleshooting and project delivery activities. - Manage service desk tickets within agreed SLAs and KPIs. - Identify and escalate technical risks, issues and delivery dependencies. - Attend engineering meetings and provide progress updates to stakeholders. 2nd Line WINTEL Engineer Skills and Experience - Proven experience in a 2nd Line WINTEL or Windows Server infrastructure support role. - Strong knowledge of Windows Server 2016, 2019 and 2022. - Hands-on experience with Active Directory, DNS and WSUS. - Experience supporting VMware virtualisation environments. - Knowledge of Windows Server builds, gold images, patching and upgrades. - Experience with Microsoft System Center Operations Manager (SCOM). - Knowledge of backup technologies, particularly NetApp SAN and Cohesity. - Scripting and automation experience, ideally using PowerShell. - Experience supporting physical and virtual server infrastructure. - Strong troubleshooting, incident management and problem-solving skills. - Understanding of ITIL processes, including Change, Release and Configuration Management. - Experience working with ITSM tools and delivering against SLAs and KPIs. - Strong communication, customer service and stakeholder management skills. - Experience supporting secure infrastructure or Defence environments would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Programme Manager We are looking for an experienced Programme Manager to own the end to end delivery of the customer's PEGA workbench programme. You will represent the business's business interests to the implementation partner and ensure the solution is delivered on time, within budget, and in line with business outcomes, and that it is adopted by end users. You will have strong, credible knowledge of PEGA. Responsibilities: - 15+ years in IT program or project management, with 5+ years delivering IT programmes ideally within the insurance sector - Proven track record delivering end-to-end system implementations - Experience managing SI/vendor partners from the customer side, including commercial and performance management - Hands-on experience with Agile at scale (Scrum, SAFe, or hybrid) and Pega Express Strong working knowledge of Pega Platform concepts is desirable but can be learnt, a proven track record of programme management within the insurance sector however is key. The role is inside IR35 and requires two days in the office (Stratford Upon Avon) per week. The contract is for 8 months. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

An SC Cleared User Researcher role, hybrid working out of either Leeds or Corsham Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.