Trouvez votre prochaine offre d’emploi ou de mission freelance Adobe InDesign

Vous êtes formateur(trice) et souhaitez transmettre votre savoir ? Vous savez accompagner aussi bien des débutants que des utilisateurs avancés en allemand ? Alors cette mission est faite pour vous ! Le centre formation ENI Service recherche des formateurs(trices) dans le cadre d'un parcours e-formation pour les collaborateurs d'un grand groupe international. Votre rôle : Vous animerez des sessions de tutorat d'une heure en allemand, sur la suite Adobe (Photoshop, Illustrator, InDesign et Premiere) auprès des collaborateurs de notre client en distanciel et en espagnol pour des petits groupes de 1 à 3 personnes maximum. Conditions : Rémunération : 70€ HT / heure Période : de septembre à décembre 2026 Format : créneaux d'une heure en visio

Vous êtes formateur(trice) et souhaitez transmettre votre savoir ? Vous savez accompagner aussi bien des débutants que des utilisateurs avancés en espagnol ? Alors cette mission est faite pour vous ! Le centre formation ENI Service recherche des formateurs(trices) dans le cadre d'un parcours e-formation pour les collaborateurs d'un grand groupe international. Votre rôle : Vous animerez des sessions de tutorat d'une heure en espagnol, sur la suite Adobe (Photoshop, Illustrator, InDesign et Premiere) auprès des collaborateurs de notre client en distanciel et en espagnol pour des petits groupes de 1 à 3 personnes maximum. Conditions : Rémunération : 70€ HT / heure Période : de septembre à décembre 2026 Format : créneaux d'une heure en visio

Au sein d'une équipe restreinte et agile, vous intervenez chez notre client en tant qu'expert(e) unique et directement opérationnel(le). Votre objectif ? Structurer, valoriser et faire évoluer leurs bases de connaissances et leurs supports de communication, au cœur de leurs dispositifs de selfcare (et notamment de notre chatbot). Nous recherchons un profil 100% autonome. Vos Missions & Expertises1. Expert Knowledge Management (Casquette Prioritaire)Structuration de l'information : Concevoir et structurer des bases de connaissances optimisées pour le selfcare utilisateur (FAQ, Aide en ligne, SharePoint). Optimisation IA & Recherche : Rédiger et calibrer les articles pour qu'ils soient parfaitement exploitables par les moteurs de recherche et le chatbot. Vulgarisation d'élite : Rédiger des contenus ultra-concis et percutants (objectif : "compris en 3 phrases du premier coup"). Gouvernance : Garantir la clarté, la qualité et la mise en place des standards du KM. Animer la dynamique (squad, communauté) et piloter les KPI (usage, satisfaction). Amélioration du Chatbot : Analyser les interactions (KPIs, irritants, taux de réponse) et enrichir les contenus pour booster le taux de résolution et l'expérience conversationnelle. 2. Communication Utilisateur & Accompagnement (Casquette Standard)Création de contenus : Concevoir et réaliser des newsletters, des supports visuels attractifs et de courts montages vidéo (tutos). Animation & Adoption : Animer des webinaires éducatifs et accompagner le changement face à l'évolution de l'environnement de travail numérique. Feedback & Amélioration : Concevoir, diffuser et analyser les enquêtes de satisfaction pour piloter les corrections du dispositif global de selfcare.

CONTEXTE Au sein de la Direction Informatique d'un grand groupe de protection et d'assurance mutualiste, l'équipe Communication & Expérience Utilisateurs pilote l'accessibilité et l'autonomie des collaborateurs vis-à-vis du système d'information. Dans ce cadre, la mission porte sur la structuration et l'animation des dispositifs de Knowledge Management (bases de connaissance, SharePoint, FAQ) ainsi que sur l'optimisation continue du chatbot IA interne (EurekIA). L'enjeu principal est d'améliorer le taux de résolution en selfcare, la satisfaction utilisateur et l'expérience conversationnelle, en s'appuyant sur des contenus de qualité et une gouvernance de la connaissance formalisée. RÔLE ET RESPONSABILITÉS Structurer, alimenter et faire vivre les bases de connaissance (FAQ, aide en ligne, SharePoint) Mettre en place les standards, la gouvernance et les indicateurs clés du Knowledge Management (usage, efficacité, satisfaction) Animer la communauté/squad KM et diffuser les bonnes pratiques Garantir la pertinence des contenus exploités par le chatbot IA : analyser les interactions, identifier leS irritants, enrichir et optimiser les réponses Créer des contenus pédagogiques (tutoriels, vidéos, communications) et animer des webinaires éducatifs Concevoir et diffuser des enquêtes de satisfaction (assistance et projets) : élaboration, diffusion, analyse, publication des résultats Travailler en lien avec les équipes techniques et projets pour aligner les contenus sur les évolutions du SI LIVRABLES ATTENDUS Bases de connaissance structurées et maintenues à jour (FAQ, SharePoint, aide en ligne) Référentiel de gouvernance KM (standards de rédaction, processus de mise à jour, indicateurs de suivi) Reporting régulier des indicateurs KM et chatbot (taux de résolution, satisfaction, usage) Contenus pédagogiques : tutos vidéo, supports de communication, comptes-rendus de webinaires Résultats d'enquêtes de satisfaction publiés et analysés Plan d'amélioration continue du dispositif selfcare Must Have (critères éliminatoires) : 5 ans d'expérience minimum dans le domaine de l'expérience utilisateur avec forte composante Knowledge Management Expérience avérée en gestion de chatbot IA (alimentation, optimisation, analyse des interactions) Maîtrise de la suite Adobe : InDesign, Photoshop, Adobe Premiere Pro Maîtrise du Pack Office, notamment Excel niveau avancé Capacité à structurer et gouverner une base de connaissance (FAQ, aide en ligne, SharePoint) Nice to Have : Connaissance ITIL, notamment gestion des connaissances et support Expérience en animation de communauté ou squad Knowledge Management

Network Support Analyst with Cisco CCNA – City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA – you must have at least 5 years proven track record. This is a support role (BAU) with involvement in design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root cause analysis. Key duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Support IPS deployment for European sites - Develop, maintain and deliver global standards to all networking devices - Interpret network security reports - Assist with seamless migration of network estate to newly adopted security framework - Facilitate internal/external Audits and Penetration Testing. Remediation - Treasury solutions such as IPC turrets General Skills -Experience working within mission-critical environments -Experience in operational deployments -Maintains required industry recognised skills through training and self-study methods Technical Skills -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a datacentre with branch interconnectivity (LES circuits) -CISCO certification, required CCNA -VPN technologies (IPSEC) -Security certification (advantageous) Technologies Layer 2 Switching, Layer 3 Routing, VPN IPSEC & SSL, TACACS, RADIUS, NAT/PAT, VSS. High availability, including failover technologies and first hop redundancy protocols. The Client is based in the City in London close to Liverpool Street. Salary for this position will be in the range £45K - £55K plus banking benefits. Please send your salary to us in Word format along with your salary and availability.

Network Support Analyst - Cisco CCNA – European Bank - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA – you must have at least 4 to 7 years proven track record. This is a support role supporting Business As Usual (BAU) with involvement in design of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root cause analysis. Key duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Develop, maintain and deliver global standards to all networking devices - Interpret network security reports - Assist with seamless migration of network estate to newly adopted security framework - Facilitate internal/external Audits and Penetration Testing. Remediation Technical Skills -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a datacentre with branch interconnectivity (LES circuits) -CISCO certification, required CCNA -VPN technologies (IPSEC) -Security certification (advantageous) Technologies Layer 2 Switching, Layer 3 Routing, VPN IPSEC & SSL, TACACS, RADIUS, NAT/PAT, VSS. High availability, including failover technologies and first hop redundancy protocols. Simply this is a 1, 2 and 3 Line Network Support position – ensuring that the applications and services that the Client has are supported and operational. The Client is based in the City in London close to Liverpool Street. Salary for this position will be in the range £45K - £60K plus banking benefits. Please send your salary to us in Word format along with your salary and availability.

IT Support Analyst with 1 and 2 Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.

Frontend Software Developer with React Working as part of the Digital team, you'll be responsible for and delivering some exciting frontend and UX improvements to an eCommerce website as well as other internal applications for this award-winning Luxury Travel Company. You will be responsible for: Own the frontend of the eCommerce website, making continual improvements Collaborating with the back end developer and design resource to deliver improved UI & UX Participate in design discussions and be the voice of the customer on usability Skills and Experience: Excellent working knowledge of HTML, JavaScript, jQuery, CSS & React Framework Previously delivered multiple responsive websites Happy to develop from both wireframes and full designs Experience of working with and developing alongside a CMS (preferably with Umbraco) Capable of working with multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Good knowledge of technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Client would like someone to join the team with at least 3 to 6 years proven track of developing software using React, HTML and Javascript. The salary for this role will be circa £45K - £60K depending experience. The Client has offices in Central London – for now the role will be remote. Do send your CV to us in Word format along with your salary and availability.

Frontend Software Developer with Javascript and HTML Our Client is looking to recruit Frontend Software Developer with at least 3 to 5 years experience of developing Frontend software with Javascript and HTML Working as part of the Digital team, you'll be responsible for and delivering some exciting frontend and UX improvements to an eCommerce website as well as other internal applications for this award-winning Luxury Travel Company. The Role You will be responsible for: Own the frontend of the eCommerce website, making continual improvements Collaborating with the back end developer and design resource to deliver improved UI & UX Participate in design discussions and be the voice of the customer on usability Skills and Experience: Excellent working knowledge of HTML, JavaScript, jQuery, CSS & React Framework Previously delivered multiple responsive websites Happy to develop from both wireframes and full designs Experience of working with and developing alongside a CMS (preferably with Umbraco) Capable of working with multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Good knowledge of technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Clients offices are based in Central London and this role will be remote working. The salary for this role will be in the range £40K to £50K. Do send your CV to us in Word format along with your salary and availability.

Infrastructure Engineer New York For this role you will need to have at least 5 to 7 years hands-on proven expertise as an Infrastructure Engineer. This role is key towards promoting and representing IT practices and requires an in-depth knowledge of Apple MAC (iOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference and video support, messaging, desktop and mobile telephony, asset management tools, file sharing protocols, user permissions and folder administration. Key Responsibilities: Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft O365 (SharePoint, Email, Teams, OneDrive, Word, Excel, Powerpoint etc.) Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsibility for monitoring,response and audit on all NY based systems. Active representation and participation in weekly Change Management meetings. Responsible for IT new starter training and inductions. Maintain all aspects of IT security systems, including access control, alarm systems. Maintenance and upkeep of network management systems (Meraki). Collaborate with global IT colleagues to manage global application deployments, updates to desktop, patch deployments and system updates. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to Senior IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. Main Skills Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server administration desired. Active Directory administration essential. Azure system administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Microsoft O365 / Azure support an advantage. Exposure to backup applications an advantage (Druva). Prior experience in supporting 100+ employees an advantage. Mobile Device support (iPhone, iPad and MacBook's) essential The Client is based in downtown New York USA. Salary is circa $65K - $90K. Please send your CV to us in Word format along with your salary and availability.

PEGA Senior System Architect Our client is looking for a PEGA system architect who is a Certified PEGA Senior System Architect. You will have more than 3 years experience. Responsibilities: - Developing and implementing Pega applications based on business requirements - Performing functional testing of Pega applications to validate end-to-end requirements (willingness to perform functional testing if needed) - Debugging Pega applications using Pega OOTB debugging tools (knowledge of tracer, Pega logs, etc.) - Participating in design discussions with the Pega lead, unit testing, and integration testing to ensure high-quality deliverables - Documenting configurations and test cases following best practices The role is based remotely and the contract is for 3 to 6 months initially inside IR35. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.