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IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

## Pourquoi rejoindre les Tib's ? Rejoindre Tibco, c'est choisir une entreprise française qui souhaite concilier performance, engagement humain et responsabilité. C'est aussi rejoindre un collectif où nous accordons de l'importance : * À l'humain : la qualité des relations, l'écoute et la confiance sont au cœur de notre façon de travailler. * À l'autonomie : nous encourageons la prise d'initiative et la responsabilisation de chacun. * À l'esprit d'équipe : nous avançons ensemble, partageons nos expériences et valorisons les contributions individuelles. * À un numérique plus responsable : nous cherchons à concilier performance économique, attention portée aux personnes et respect de la planète. Nous souhaitons construire avec nos collaborateurs des relations durables, fondées sur le respect, la proximité et l'envie de progresser ensemble. Votre future mission Dans le cadre d'une mission d'expertise en mobilité, nous recherchons un Administrateur Mobilité spécialisé sur Workspace ONE UEM / VMware AirWatch, capable d'assurer l'administration, le maintien en conditions opérationnelles et le support avancé d'un parc de terminaux mobiles. Vous interviendrez sur la gestion des équipements Android et iOS, en garantissant leur bon fonctionnement, leur administration et la qualité du service rendu aux utilisateurs. ## Vos missions Rattaché(e) aux équipes IT, vous serez notamment chargé(e) de : * Administrer et gérer les flottes mobiles à l'aide de Workspace ONE UEM / VMware AirWatch. * Assurer la gestion et le paramétrage des terminaux mobiles Android et iOS. * Prendre en charge le support technique de niveau 3 et analyser les incidents complexes liés à la mobilité. * Garantir le maintien en conditions opérationnelles (RUN/MCO) des solutions et des équipements mobiles. * Participer à l'amélioration continue des dispositifs de gestion de la mobilité. * Rédiger, actualiser et maintenir la documentation technique. * Participer aux temps forts de la mission nécessitant une présence sur site.