Trouvez votre prochaine offre d’emploi ou de mission freelance Sécurité informatique

Objectif de la mission Mission de l'équipe : Dans le cadre d'un programme international pluriannuel de transformation AML/CTF, les équipes IT et Compliance déploient une solution globale de surveillance afin de renforcer le dispositif de lutte contre le blanchiment et le financement du terrorisme et de répondre aux exigences réglementaires. Le programme couvre plusieurs régions, notamment l'EMEA, l'APAC et les Amériques. La mission s'intègre au domaine Financial Security / AML en charge de cette transformation et intervient spécifiquement auprès de la ligne métier Global Markets. L'objectif est de renforcer les capacités fonctionnelles et analytiques des équipes existantes, dans un contexte d'exigences réglementaires croissantes, de développement des contrôles pilotés par la donnée et de transformation continue des dispositifs de Transaction Monitoring et de couverture des risques. Prestations demandées La mission interviendra en tant que Senior Business Analyst à forte orientation Data afin d'accompagner le programme AML/CTF sur le périmètre Global Markets. Les principales responsabilités attendues sont les suivantes : • Accompagner fonctionnellement le programme de transformation AML/CTF sur le périmètre Global Markets. • Renforcer les capacités d'analyse des équipes dans un environnement fortement orienté données. • Exploiter la donnée afin de produire de la Business Intelligence et de créer de la valeur pour le domaine AML. • Contribuer aux travaux relatifs aux KPI et au reporting. • Accompagner l'évolution des contrôles fondés sur la donnée. • Contribuer à la transformation des dispositifs de Transaction Monitoring et de couverture des risques. • Assurer une communication claire avec les différentes parties prenantes. • Produire et maintenir une documentation fonctionnelle de qualité. Secteur d'activité : Banque / Services financiers / Global Markets Calendrier : du 01/10/2026 au 30/09/2027

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: £65,000 - £75,000 per annum, Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday 9.00am - 5.30pm Acorn Insurance are looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role provides technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with engineering, security, operations, and business teams to ensure the cloud environment supports organisational goals and meets enterprise standards. Key Role Responsibilities: Develop end-to-end cloud architectures that support enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Head of Platform Engineering (HoPE) to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code (IaC) patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with Security Operations and SOC teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Act as a subject-matter expert and trusted advisor for cloud strategy and infrastructure initiatives. Mentor engineers and contribute to capability uplift across cloud, DevOps, and infrastructure teams. Communicate technical concepts clearly to executives, project managers, and non-technical stakeholders. About you: Critical Competencies: A strong hands-on technical background with 3+ years across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls). Deep knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.

PMO Planner We are looking for an experienced PMO Planner to support a complex, large-scale programme in Basingstoke. You will be responsible for maintaining integrated programme schedules, tracking milestones, dependencies and critical paths, and providing clear planning insight to support effective programme delivery. Key experience: - Proven experience in PMO planning / project or programme scheduling. - Experience managing integrated schedules across multiple projects or workstreams. - Strong understanding of milestones, dependencies, critical paths and schedule risk. - Ability to identify slippage and provide recovery planning and constructive challenge. - Strong reporting and dashboarding skills for senior governance forums. - Advanced MS Project and Excel skills; PowerPoint and SharePoint experience. - Strong analytical, organisational and stakeholder management skills. - Experience working within complex programmes, Defence or Government environments would be highly desirable. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Nous recherchons OBLIGATOIREMENT un profil disposant de 8 à 10 ans d'expérience professionnelle dans des environnements IT / Sécurité, avec une expérience significative sur Splunk et les Use Cases. 8 à 10 ans d'expérience sont indispensables pour cette mission. Les profils disposant de moins de 8 ans d'expérience ne correspondent pas au niveau de séniorité recherché. 🛠️ VOS RESPONSABILITÉS Collecte et analyse de logs applicatifs Analyse des événements et identification des scénarios pertinents Conception et Build de Use Cases dans Splunk Développement et optimisation des recherches SPL Implémentation et suivi des scénarios de détection Accompagnement des use cases du Build jusqu'au Run Analyse de la pertinence et amélioration continue des use cases Collaboration avec les équipes sécurité et applicatives Documentation et suivi des évolutions 👤 LE PROFIL 8 à 10 ans d'expérience OBLIGATOIRES Expertise solide sur Splunk / SPL Expérience concrète en Use Case Factory / Security Use Cases Excellent mindset d'analyste Bonne compréhension des environnements et logs applicatifs Capacité à intervenir sur le Build et le Run Très bon niveau d'anglais professionnel Autonomie, rigueur et capacité à prendre en charge les sujets Excellente communication et posture de consultant 📌 À noter : le périmètre est principalement applicatif. La mission ne porte pas sur l'administration ou la gestion de l'infrastructure

We are looking for a DV cleared Infrastructure Engineer to join a growing operations support team. The preferred candidate will demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Linux (Ubuntu / CentOS), Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. Experience includes: - Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V; - Have excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support; - Have strong Linux system administration skills (Ubuntu / CentOS); - Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls; - Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell; - Have good general knowledge of SAN storage technologies; - Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer; - Possess excellent communication skills; - Have experience of producing and updating technical documentation to a high standard; Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Dans le cadre du renforcement de son dispositif de cybersécurité, notre client recherche un Ingénieur Cybersécurité spécialisé NDR/SOC afin d'accompagner le déploiement, l'intégration et l'industrialisation d'une solution de Network Detection and Response (NDR). Vous interviendrez sur l'ensemble du cycle de mise en œuvre de la solution : déploiement, intégration au SOC, optimisation de la détection et transfert aux équipes RUN. Vous travaillerez en étroite collaboration avec les équipes SOC, infrastructure, réseau, MCO et CSIRT. Vos missions 1. Déploiement et configuration de la solution NDR Installation et configuration des différents composants de la solution NDR. Paramétrage des mécanismes de collecte. Configuration des politiques et mécanismes de détection. Validation du bon fonctionnement et réalisation de la recette technique. Documentation de l'architecture et des choix de configuration. 2. Intégration avec les outils SOC Intégration des événements et alertes dans Splunk Enterprise Security. Mise en place des connecteurs et des flux avec TheHive. Qualification et validation des échanges entre les différentes plateformes. Documentation des flux et des dépendances techniques. 3. Fine-tuning et optimisation de la détection Analyse des alertes générées par la solution. Ajustement et optimisation des règles de détection. Réduction des faux positifs et du bruit opérationnel. Adaptation des scénarios de détection aux spécificités de l'environnement. Mise en place d'indicateurs permettant de suivre la performance de la détection. 4. Industrialisation et transfert au RUN Rédaction des procédures d'exploitation et d'administration. Accompagnement des équipes SOC et MCO dans la prise en charge de la solution. Organisation et animation de sessions de transfert de compétences. Support au démarrage de l'exploitation. Participation à la définition et à la formalisation des processus RUN. Capacité à rédiger des documentations techniques et procédures d'exploitation. Une expérience dans l'accompagnement d'équipes SOC / CSIRT est appréciée.

Dans le cadre du renforcement de l'équipe Global CIB Security Dashboard, nous recherchons un Ingénieur Sécurité Data / Dashboard senior (10 ans d'expérience minimum) pour intervenir sur un outil stratégique de pilotage de la sécurité au sein du périmètre Corporate & Investment Banking. Vous serez en charge de la maintenance de l'infrastructure opérationnelle du dashboard, du monitoring et du contrôle de la qualité des données, ainsi que du développement de nouvelles fonctionnalités sur l'application. Vous interviendrez également sur le debugging des problèmes applicatifs et liés à la donnée, et assurerez la gestion des demandes utilisateurs dans un environnement bancaire international exigeant. Ce poste requiert une solide expertise technique combinée à une bonne compréhension des enjeux de sécurité et de qualité de la donnée en contexte CIB.

Nous recherchons pour l'un de nos clients, une fintech d'environ 250 collaborateurs évoluant dans un environnement technologique exigeant et sensible, son futur RSSI Opérationnel. Il ne s'agit pas d'un poste de RSSI essentiellement orienté management ou conformité. Le rôle combine une forte dimension technique et opérationnelle avec la responsabilité de la gouvernance cyber de l'entreprise. Vous intervenez directement auprès des équipes techniques (CloudOps, DevOps, systèmes, développement, delivery) tout en portant les sujets sécurité auprès de la Direction et du COMEX. Dans une organisation à taille humaine, vous disposez d'une forte autonomie et êtes attendu(e) sur votre capacité à identifier les risques, proposer des solutions, prendre des initiatives et faire avancer concrètement la sécurité de l'entreprise. Vos principales responsabilités : définir, maintenir et faire évoluer la roadmap cyber et la PSSI ; identifier, évaluer et prioriser les risques de sécurité ; piloter la conformité et les sujets réglementaires, notamment DORA / ACPR ; assurer la sécurité opérationnelle des infrastructures, applications et environnements Cloud ; piloter les vulnérabilités, pentests, Bug Bounty et plans de remédiation ; contribuer directement à la détection et à la gestion des incidents de sécurité ; accompagner les équipes DevOps et développement sur les sujets DevSecOps et Security by Design ; participer au durcissement des environnements Cloud, systèmes, réseaux et conteneurisés ; évaluer les risques cyber liés aux fournisseurs et partenaires ; sensibiliser les collaborateurs et équipes techniques ; définir les indicateurs pertinents et porter les sujets cyber auprès du COMEX.

ContexteDans le cadre d'une mission pour l'un de nos clients grands comptes, nous recherchons un Ingénieur SecOps Cloud AWS afin de renforcer une équipe spécialisée dans la sécurité des environnements Cloud et l'industrialisation des pratiques DevSecOps. Missions principalesConcevoir et mettre en œuvre des solutions de sécurité sur AWS. Sécuriser les infrastructures Cloud et les flux réseau. Mettre en place et maintenir les bonnes pratiques Cloud Security / DevSecOps. Administrer et optimiser les mécanismes IAM : rôles, politiques, permissions et gestion des accès. Mettre en œuvre les contrôles de sécurité sur les environnements AWS. Automatiser les contrôles et remédiations de sécurité. Intégrer la sécurité dans les pipelines CI/CD. Participer à la sécurisation des environnements Docker / Kubernetes. Mettre en place et exploiter les solutions de monitoring, logging et détection. Analyser les vulnérabilités et piloter leur remédiation. Participer à la réponse aux incidents de sécurité Cloud. Réaliser des audits et contribuer à l'amélioration continue du niveau de sécurité. Produire la documentation technique et les procédures de sécurité. Collaborer avec les équipes Cloud, DevOps, Infrastructure, SOC et Cybersecurity. Environnement techniqueAWS : IAM, VPC, EC2, S3, CloudTrail, CloudWatch, GuardDuty, Security Hub, KMS, WAF… Terraform / Infrastructure as Code Docker / Kubernetes / EKS CI/CD : GitLab CI, Jenkins ou équivalent Linux Git Scripting : Python / Bash SIEM / SOC / Monitoring DevSecOps / Cloud Security Profil recherché

Infrastructure Architect Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

La prestation consiste à intégrer et administrer Ansible Automation Platform. Délivrer la plateforme Ansible Automation Platform dans le respect de la qualité, scope, et délais en cohérence avec le plan de déploiement validé avec le projet ainsi que la documentation associée. 1.Déployer, configurer, faire évoluer la plateforme Ansible Automation Platform 2.Sécuriser la plateforme : intégration SSO/LDAP/OIDC, gestion des secrets (Ansible Vault, HashiCorp Vault), RBAC. 3.Promouvoir et accompagner les experts infra dans l'usage de plateforme 4.Installation des applications et logiciel sous-jacent 5.Développement de Playbook et Scripting 6.Transférer les compétences aux équipes internes. 7.Mise à jour de la CMDB 8.Documentation associé Afin de mener à bien cette mission, le client souhaite que le candidat est une expérience significative dans l'intégration et l'exploitation d'une plateforme Ansible Automation Plaform. Bonne connaissance transverses sur les infrastructures techniques •Bonne connaissance de l'outil ServiceNow •Scripting bash et powershell, Yaml •Ansible Automation platform (excellente maîtrise du langage Ansible : playbooks, rôles, collections, handlers, variables, facts, tags, blocs, conteneurisation) •Gitlab •Bonne connaissance des systèmes d'exploitation Linux et Windows •Installation de logiciel comme par exemple : java, tomcat, jboss, etc •Ordonnancement de jobs sous VTOM (serait un plus). •Bonne connaissance de l'environnement Cloud (EC2, VPC, Security Groups, etc.). •Bonne connaissance des environnements réseau. •Bonne connaissance des processus projets. •Expérience dans la migration de playbooks Ansible de l'ancienne plateforme vers la nouvelle. •Très bonne capacité rédactionnelle (documentation, comptes rendus, suivi des tâches et reporting régulier auprès du management). •Capacité à assurer le suivi des migrations et à accompagner les équipes dans les phases de transition technique.

Our client requires an Optimisation & Governance Consultant - NER AS3 as soon as possible until 30/10/2026 require high level of written and spoken England and Dutch. START: AS SOON AS POSSIBLE END DATE: 30/10/26 RATE: €400 - €450 PER DAY LOCATION: NETHERLANDS HOURS: 24-32 HOURS PER WEEK Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant and trusted advisor for assigned clients, building strong working relationships and understanding their business priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management and timely resolution in line with agreed service levels * Monitor service performance against agreed Service Levels, identify risks or trends, and proactively initiate corrective actions or service improvement activities * Managing multiple concurrent tasks: tracking progress against deadlines and expectations, working with your colleagues to understand anomalies, overcome conflicts or issues * Lead regular client service reviews, prepare status updates, explain operational performance and recommend practical improvements to enhance service delivery and client value * Assist the client's procurement departments in the management of contracts * Keep track of maintenance and support renewals and ensure these are managed and processed prior to their expiration date * Identify, validate and present cost saving, cost avoidance and optimisation opportunities related to renewals, software license purchases, contracts and services * Deliver projects or workstreams as a consultant, taking ownership of defined deliverables, timelines, stakeholder communication, risks and quality assurance * Build and maintain strong relationships with SLS Consultants, Local Account Sales Teams, vendors and client stakeholders, supporting collaboration across commercial, operational and technical teams Skills / knowledge / Experience required: * Typically 3+ years of relevant experience in Software Procurement Services, Software Asset Management, IT service delivery, licensing operations, sales operations or a comparable client-facing consulting environment * Strong business acumen with the ability to understand client objectives, identify commercial impact and translate operational insights into practical recommendations * Confident user of Microsoft 365 applications, especially Excel, Word, PowerPoint, Outlook and Teams, with the ability to prepare clear analysis, reports and client-facing materials * Solid understanding of software licensing, procurement processes, contract lifecycle management, service management principles and Software Asset Management concepts * Experience working with enterprise clients, managing expectations, handling escalations and communicating confidently with operational, commercial and senior stakeholders * High level of written and spoken English next to Dutch language * Structured, process-driven and analytical approach, with the ability to investigate complex issues, identify root causes and propose sustainable improvements * Excellent collaboration skills with the ability to work independently, lead by example and support colleagues across multi-country or matrix teams * Strong service and commercial orientation, with a clear focus on client value, service quality, operational efficiency and measurable outcomes LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Solution Architect to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals (not dual nationals or visa holders) who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.