Trouvez votre prochaine offre d’emploi ou de mission freelance Microsoft SQL Server

Role Overview The Data Engineer is responsible for designing, building, and operating scalable, reliable, and secure data pipelines and data platforms that power digital products, analytics use cases, reporting, and data-driven services. Acting as a key contributor within cross-functional delivery teams, the role collaborates closely with Product, Backend, Frontend, Architecture, Data Analytics, and platform teams to deliver trusted data assets across ingestion, transformation, storage, and access layers. At Supervising Associate level, the role leads complex data engineering delivery, sets technical direction and strengthens team capability across initiatives. Key Responsibilities Lead technical delivery across complex data workstreams: Make design decisions and resolve cross-platform dependencies, governance risks, and escalations. Mentor engineers, enforce engineering and data standards, and drive improvements in architecture, quality, lineage, security, observability, cost, and technical debt management. Data Pipeline & Platform Delivery Design, implement, and maintain batch and streaming data pipelines using Python and modern data engineering frameworks. Build reliable ingestion and transformation processes from internal and external data sources, including APIs, databases, files, and events. Develop reusable data processing components and frameworks following software engineering best practices. Data Quality, Reliability & Observability Implement data validation, quality checks, and monitoring to ensure accuracy, completeness, timeliness, and trustworthiness of data. Write clean, testable code with unit and integration tests for data pipelines and processing components. Instrument pipelines with logging, metrics, alerts, and operational monitoring. Performance, Scalability & Architecture Optimize data processing performance, storage layouts, query efficiency, and platform resource usage. Design pipelines for scalability and resilience using retries, idempotency, checkpointing, and backpressure patterns. Apply partitioning, caching, and parallelization strategies where appropriate. Security, Governance & Continuous Improvement Implement secure data handling practices, including access controls, encryption, secrets management, and compliant data processing. Ensure alignment with enterprise, regulatory, privacy, data classification, retention, and lineage requirements. Support audits and data governance processes where required. What success in this role will look like Demonstrates successful leadership of complex data delivery, stronger engineering capability and consistent adoption of platform, quality and governance standards. Reliable delivery and operation of scalable data pipelines and data platform components. Trusted data assets with strong accuracy, completeness, timeliness, and observability controls. Clean, testable, documented, and maintainable Python and SQL-based data engineering solutions. Effective support for incidents, troubleshooting, root-cause analysis, and durable remediation. Provide mentorship and guidance to less experienced team members. Qualifications & Experience Bachelor's or Master's degree in Computer Science, Software Engineering, Data Engineering, Information Technology, or a related field. Professional experience building data pipelines and data platforms using Python. Strong experience with SQL and data modeling concepts, including dimensional, normalized, analytical, or lakehouse patterns. Hands-on experience with relational and analytical data stores, such as PostgreSQL, SQL Server, data warehouses, or data lakes. Experience with CI/CD, automated testing, and code reviews for data workloads. Expertise on cloud platforms, with Azure/Fabric, and relevant data services. Work effectively as part of a team, contributing to collective success while remaining open to feedback and coaching from more experienced colleagues. Strong understanding of data security, access control, observability, and production support practices. 7+ Years of Experience are required.

Role Summary We are seeking an experience and expertise in Microsoft Purview, Azure DevOps, Data Governance, and Data Catalog solutions. The successful candidate will be responsible for the deployment, automation, configuration management, operational support, and continuous improvement of the Microsoft Purview platform. The role requires someone who can perform hands-on technical implementation, manage infrastructure and configuration changes, automate deployments through CI/CD pipelines, configure APIs and custom connectors, support data lineage capabilities, maintain configuration repositories, document manual changes, and provide production support across development, test, and production environments. ________________________________________ Key Responsibilities Microsoft Purview Administration & Engineering * Ability to implement Multi-cloud Integration primarily with AWS hosted Datasets. * Configure, administer, and support Microsoft Purview environments. * Implement and manage Data Catalog, Data Governance, Metadata Management, and Data Lineage solutions. * Configure Collections, Data Sources, Classifications, Glossaries, Domains, and Governance Assets. * Support Purview scanning, metadata ingestion, and discovery processes. * Troubleshoot Purview platform issues and perform root cause analysis. DevOps & Automation * Design and maintain Azure DevOps CI/CD pipelines. * Automate deployment and configuration using Infrastructure as Code (IaC). * Create automated release pipelines across Development, Test, UAT, and Production environments. * Implement version-controlled configuration management and rollback mechanisms. * Maintain deployment artefacts and release documentation. * Support automated validation and testing of Purview configurations. Configuration Management * Maintain repository of Purview configuration files. * Record and track manual configuration changes. * Create configuration baselines and environment comparisons. * Support rollback and recovery of previous configurations. * Manage release approvals and change control processes. API & Integration Development * Configure and integrate REST APIs with Microsoft Purview. * Develop custom connectors and metadata ingestion solutions. * Integrate Purview with Datasets: o Azure Data Factory o Microsoft Fabric o Databricks o SQL Server o Synapse Analytics o Power BI o Third-party data sources o AWS RDS o MongoDB o AWS S3 buckets * Support API authentication, service principals, managed identities, and security controls. Data Lineage & Metadata Management * Configure and maintain end-to-end data lineage. * Implement metadata harvesting strategies. * Support business and technical data cataloguing. * Improve visibility of data assets and data flows. * Collaborate with data architects and governance teams. Production Support * Provide hands-on support for production deployments. * Monitor platform health and operational performance. * Proactively identify platform risks and optimisation opportunities. * Participate in incident management and recovery activities. * Support disaster recovery and business continuity procedures. Documentation & Knowledge Management * Create and maintain: o Knowledge Base Articles o Configuration Guides o Standard Operating Procedures o Runbooks o Support Documentation o Deployment Guides o Technical Design Documents * Document manual configurations and ensure knowledge transfer across teams. ________________________________________ Essential Skillset: Microsoft Technologies * Microsoft Purview * Azure DevOps * Azure Platform Services * Microsoft Fabric * Azure Data Factory * Azure Synapse * Azure SQL * Power BI DevOps & Automation * Azure DevOps Pipelines * YAML Pipelines * CI/CD * Git * Infrastructure as Code * ARM Templates * Bicep * Terraform * PowerShell Data Governance * Data Catalogue * Data Governance * Data Lineage * Metadata Management * Data Classification * Data Quality * Information Governance Integration Development * REST APIs * Microsoft Graph API * Purview APIs * Service Principals * OAuth 2.0 * Managed Identities * Custom Connectors Scripting & Development * PowerShell * Python * JSON * YAML * Azure CLI ________________________________________ Required Experience Essential * 5+ years working in DevOps or Platform Engineering. * 3+ years implementing and supporting Microsoft Purview. * Experience managing enterprise Data Catalogue platforms. * Experience building Azure DevOps CI/CD pipelines. * Experience implementing automated deployment and rollback processes. * Experience configuring APIs and custom metadata connectors. * Experience supporting data lineage and metadata ingestion. * Experience working within Agile delivery teams. * Experience supporting production environments. Desirable * Microsoft Fabric implementation experience. * Data Governance programme experience. * Knowledge of DAMA-DMBOK principles. * Experience with Databricks. * Experience with Informatica, Collibra, Alation, or similar cataloguing tools. * Experience working within UK Government or highly regulated organisations. ________________________________________ Key Deliverables The successful candidate will be able to: ✅ Deploy and manage Microsoft Purview environments ✅ Build and maintain Azure DevOps deployment pipelines ✅ Implement version-controlled Purview configuration management ✅ Roll back configurations safely when required ✅ Develop and maintain custom connectors and API integrations ✅ Configure and support Data Lineage capabilities ✅ Record and document all manual configuration activities ✅ Produce high-quality Knowledge Base and operational documentation ✅ Support production deployments and platform stability ✅ Establish repeatable, automated governance processes Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Lead Tech MissionsEn tant que Lead Tech, vous êtes garant de la cohérence technique, de la qualité logicielle et de l'efficacité collective de l'équipe. Vous êtes un développeur expérimenté, mais aussi un référent, un facilitateur et un animateur technique. Vos responsabilités incluent : · Piloter et faire évoluer les choix techniques et l'architecture applicative (front & back) · Encadrer une équipe de développeurs (front-end React/Angular & back-end Spring Boot), les accompagner techniquement, les faire progresser · Contribuer directement au code sur les développements complexes, les POCs, les chantiers de fond · Participer à l'analyse des besoins avec les PO / métiers et transformer les enjeux fonctionnels en solutions techniques durables · Instaurer et garantir les bonnes pratiques : revues de code, clean code, patterns adaptés, tests automatisés, documentation claire · Structurer l'approche GitOps et accompagner l'équipe vers une intégration continue fluide, fiable et traçable · Participer à la mise en place les outils et indicateurs pour mesurer la performance de delivery (type DORA Metrics) et promouvoir une culture DevOps · Veiller à la culture du run : logs centralisés, alerting, observabilité, suivi d'erreurs, résilience · Favoriser l'amélioration continue : refactoring, résolution de dette technique, outillage · Porter la voix de l'équipe en interne, représenter la vision technique auprès des autres équipes et de la direction Contexte et organisationLe poste est à pourvoir au sein d'une équipe produit Agile, dans un environnement technique moderne, favorisant l'automatisation, la qualité logicielle et l'amélioration continue. · Équipe produit Agile, avec rituels Scrum, backlog vivant et autonomie dans les choix techniques · Environnement moderne : o Back-end : Java 17+, Spring Boot 3.x, MS SQL Server, Liquibase o Front-end : React 18+, Angular 15+, TypeScript, Vite o CI/CD avec Azure DevOps, GitOps intégré (Git = source of truth) o Docker partout, bonne séparation entre environnements · Organisation du travail : hybride (2 jours de TT/semaine pour toute l'équipe) · Contexte favorable à l'expérimentation, la veille et les prises d'initiative Compétences techniques attendues· Excellente maîtrise de Java / Spring Boot, React et/ou Angular, TypeScript · Expertise en conception d'API REST, gestion des échanges front/back, validation, sécurité · Expérience avec les outils de conteneurisation (Docker), CI/CD (Azure DevOps, pipelines GitOps) · Connaissances solides des SLO / SLA, monitoring, logs structurés, alerting, etc. · Maîtrise des bonnes pratiques de tests (unitaires, intégration, end-to-end) et couverture de code raisonnée · Solide culture DevOps : o GitOps, Infrastructure-as-Code (IaC), livraison en environnement contrôlé o Suivi de performance via DORA Metrics (lead time, MTTR, deployment frequency, failure rate) Compétences comportementales et transverses· Leadership naturel, orienté transmission, confiance et exigence constructive · Capacité à fédérer une équipe, à trancher, à prendre du recul · Forte culture de l'efficacité collective, sens du service et du produit · Esprit de synthèse et communication claire avec des profils variés (PO, Dev, Ops, QA, métiers) · Autonomie, rigueur, esprit d'initiative · Curiosité, pragmatisme, humilité technique · À l'aise dans des contextes où il faut parfois trancher entre la dette, le delivery et le refactoLead Tech MissionsEn tant que Lead Tech, vous êtes garant de la cohérence technique, de la qualité logicielle et de l'efficacité collective de l'équipe. Vous êtes un développeur expérimenté, mais aussi un référent, un facilitateur et un animateur technique. Vos responsabilités incluent : · Piloter et faire évoluer les choix techniques et l'architecture applicative (front & back) · Encadrer une équipe de développeurs (front-end React/Angular & back-end Spring Boot), les accompagner techniquement, les faire progresser · Contribuer directement au code sur les développements complexes, les POCs, les chantiers de fond · Participer à l'analyse des besoins avec les PO / métiers et transformer les enjeux fonctionnels en solutions techniques durables · Instaurer et garantir les bonnes pratiques : revues de code, clean code, patterns adaptés, tests automatisés, documentation claire · Structurer l'approche GitOps et accompagner l'équipe vers une intégration continue fluide, fiable et traçable · Participer à la mise en place les outils et indicateurs pour mesurer la performance de delivery (type DORA Metrics) et promouvoir une culture DevOps · Veiller à la culture du run : logs centralisés, alerting, observabilité, suivi d'erreurs, résilience · Favoriser l'amélioration continue : refactoring, résolution de dette technique, outillage · Porter la voix de l'équipe en interne, représenter la vision technique auprès des autres équipes et de la direction Contexte et organisationLe poste est à pourvoir au sein d'une équipe produit Agile, dans un environnement technique moderne, favorisant l'automatisation, la qualité logicielle et l'amélioration continue. · Équipe produit Agile, avec rituels Scrum, backlog vivant et autonomie dans les choix techniques · Environnement moderne : o Back-end : Java 17+, Spring Boot 3.x, MS SQL Server, Liquibase o Front-end : React 18+, Angular 15+, TypeScript, Vite o CI/CD avec Azure DevOps, GitOps intégré (Git = source of truth) o Docker partout, bonne séparation entre environnements · Organisation du travail : hybride (2 jours de TT/semaine pour toute l'équipe) · Contexte favorable à l'expérimentation, la veille et les prises d'initiative Compétences techniques attendues· Excellente maîtrise de Java / Spring Boot, React et/ou Angular, TypeScript · Expertise en conception d'API REST, gestion des échanges front/back, validation, sécurité · Expérience avec les outils de conteneurisation (Docker), CI/CD (Azure DevOps, pipelines GitOps) · Connaissances solides des SLO / SLA, monitoring, logs structurés, alerting, etc. · Maîtrise des bonnes pratiques de tests (unitaires, intégration, end-to-end) et couverture de code raisonnée · Solide culture DevOps : o GitOps, Infrastructure-as-Code (IaC), livraison en environnement contrôlé o Suivi de performance via DORA Metrics (lead time, MTTR, deployment frequency, failure rate) Compétences comportementales et transverses· Leadership naturel, orienté transmission, confiance et exigence constructive · Capacité à fédérer une équipe, à trancher, à prendre du recul · Forte culture de l'efficacité collective, sens du service et du produit · Esprit de synthèse et communication claire avec des profils variés (PO, Dev, Ops, QA, métiers) · Autonomie, rigueur, esprit d'initiative · Curiosité, pragmatisme, humilité technique · À l'aise dans des contextes où il faut parfois trancher entre la dette, le delivery et le refacto

Le contexteNous recherchons pour l'un de nos clients, acteur majeur du secteur média, un Référent Technique / Coach .NET rattaché directement au Responsable Technique. Il ne s'agit pas d'un poste de management d'équipe, mais d'un rôle de référent technique de proximité : vous accompagnez les développeurs au quotidien sur leurs problématiques techniques, les incidents de production et l'amélioration continue des pratiques de développement. Vous êtes le point d'appui technique des équipes et contribuez activement à leur montée en compétence ainsi qu'à la résolution durable des problèmes. Vos missionsCoaching technique Accompagner les développeurs dans la résolution de leurs problématiques techniques quotidiennes Adopter une posture de coach opérationnel : aider les équipes à trouver les solutions plutôt que réaliser les développements à leur place Favoriser le partage des bonnes pratiques et la montée en compétence des équipes Être un référent technique reconnu et légitime auprès des développeurs Résolution d'incidents Intervenir sur les incidents complexes et accompagner les équipes jusqu'à leur résolution complète Réaliser les analyses post-mortem afin d'identifier les causes racines et éviter la réapparition des incidents Participer aux actions correctives à court terme et à l'amélioration continue des processus Accompagner les équipes lors des mises en production et de la gestion des incidents associés Expertise technique Apporter un regard technique transverse sur les problématiques applicatives et DevOps Analyser les situations complexes et proposer des solutions pragmatiques, adaptées au contexte Participer à la transformation des pratiques de développement en instaurant des méthodes de travail plus robustes Intervenir sur des environnements techniques variés et s'adapter rapidement aux technologies en place Le profil recherchéSolide expérience en développement .NET Expérience significative en tant que Lead Developer, Tech Lead, Staff Engineer ou Référent Technique Forte capacité d'analyse et de résolution de problèmes complexes Bonne compréhension des problématiques de développement logiciel et des environnements DevOps Capacité à proposer des solutions concrètes et à accompagner leur mise en œuvre Excellentes qualités relationnelles, pédagogiques et diplomatiques Leadership naturel permettant de fédérer les équipes sans lien hiérarchique Curiosité technique et capacité à intervenir sur plusieurs technologies, sans dogmatisme Ce qui fera la différenceUn profil pragmatique, orienté résolution de problèmes, alliant une forte légitimité technique à une véritable posture de coach. Une personne capable d'accompagner durablement les équipes pour éviter la récurrence des incidents, et non simplement les corriger ponctuellement. Environnement techniqueSocle applicatif (maîtrise attendue) C# / .NET : .NET Framework et .NET 6/8, avec une réelle capacité à intervenir sur du legacy comme sur des applications modernes Core, développement d'API REST / Web API Entity Framework / EF Core, accès aux données et optimisation des requêtes Bases de données relationnelles : SQL Server, T-SQL (lecture de plans d'exécution, diagnostic de performance) Architectures applicatives : microservices, architecture en couches, patterns de conception, [messaging type RabbitMQ / Kafka / Azure Service Bus] Écosystème DevOps & production Git et workflows de branches, revue de code CI/CD : [Azure DevOps / GitLab CI / Jenkins] Conteneurisation : Docker, [orchestration Kubernetes] Cloud : [Azure / AWS] Observabilité et diagnostic d'incidents : logs, métriques, APM [Application Insights / Datadog / ELK] Qualité & pratiques de développement Tests unitaires et d'intégration (xUnit, NUnit, Moq), approche TDD appréciée Analyse statique et dette technique [SonarQube] Pratiques de refactoring, clean code, revue d'architecture Méthodologies agiles (Scrum / Kanban) Environnements complémentaires appréciés Front-end : [Angular / React / TypeScript] Scripting et automatisation : PowerShell, Bash Toute autre technologie présente dans l'écosystème du client : la capacité à s'adapter rapidement prime sur la maîtrise exhaustive d'une stack donnée

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Office by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrix. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functions Support the Company's operations as and when needed and any other tasks assigned by Management of the Office. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

Nous recherchons pour notre client, un consultant DBRE (Database Reliability Engineer) seniors. Ils rejoindront la DSI, dans l'équipe en charge des environnements d'exécution système et applicatifs (Microsoft, Linux, bases de données et middleware). Le pôle DBA garantit le service sur un périmètre large et hétérogène : Oracle, SQL Server, PostgreSQL, MongoDB, serveurs d'applications Tomcat et Oracle Application Server, serveurs web Apache. Il assure le support N2/N3, l'expertise (audit, tuning, migrations) et l'industrialisation des pratiques. La charge augmente et l'organisation se transforme vers le DevOps. L'équipe renforce donc ses compétences pour construire une plateforme automatisée de gestion complète du cycle de vie des SGBD : déploiement, supervision, résilience et maintenance, dans une logique DevOps, GitOps et Infrastructure as Code. Profil recherché Nous recherchons un DBA expérimenté qui a évolué vers l'automatisation avancée, ou un SRE spécialisé bases de données. Il a la culture du « Everything as Code » et veut participer à l'industrialisation de très nombreux environnements. Descriptif du poste Au sein du pôle DBA, en lien étroit avec les équipes DevOps, Cloud et Sécurité, vos missions seront de : Automatiser les déploiements, mises à jour, patchs et opérations de maintenance des bases de données au moyen de pipelines CI/CD. Concevoir et mettre en œuvre un provisioning standardisé pour PostgreSQL, Oracle, SQL Server et MongoDB. Développer et maintenir les pipelines et les outils internes d'automatisation (Ansible, Terraform, Python…). Définir et diffuser les bonnes pratiques de fiabilité, disponibilité, performance et sécurité des environnements de bases de données. Contribuer à l'observabilité (logs, métriques, alerting) et au monitoring avancé. Participer à la définition des stratégies de haute disponibilité, de sauvegarde/restauration et de PRA. Intervenir en expertise N2/N3 sur les incidents critiques, ainsi que sur des sujets d'audit, de tuning et de migration. Documenter et capitaliser (modes opératoires, procédures), assurer une veille technologique et proposer des axes d'amélioration continue.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications · Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. · Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. · Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. · Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. · Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. · To provide IT Support and assistance to the branch's staff in a timely manner. · Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). · Provide day to day support to the Admin and HR function to cover: joiners/leavers/movers process, CCTV & Paxton Card Access. · Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. · End User Computing support for all staff. (eg Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Good understanding of cybersecurity measures · Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. · Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. · Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. · Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. · To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (ie Network Switches, Firewall and other appliances) and support inclusive of the server room. · To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. · Manage inventory of computers, network equipment including tracking of purchased equipment and services. · To maintain and ensure that the BCP site is always ready for continuous bank operations · Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) · Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. · To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. · To perform monthly infrastructure test and report for Risk Assessment. · Manage Incident Handling procedure (This includes monitoring as well as post-incident follow up). · Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalize data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. · To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. · Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. · Keep track of documents created by the team. · Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. · Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorization is given and follows GDPR / department's SOPs. · Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required - Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) - Providing AV support for branches - Software proficiency – O365, Onedrive, Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne - Proficient in Imaging windows machines, image creation & management, GPO, and AD - Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. - Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches - Good understanding of patching practices and troubleshooting - Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. - AV support (conference phones, Logitech meeting room solutions etc.) - Proficient in programming languages - Project management - Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.