Trouvez votre prochaine offre d’emploi ou de mission freelance Incident Management

IT Support Analyst with 1 and 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst with 1st and 2nd Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritize incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) · Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable · A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £75K - £85K. Do send your CV to us in Word format along with your salary and availability.

Service Asset & Configuration Manager - Hybrid once you are established within the team Must have an Active SC Clearance as a minimum An Active DV Clearance would be an advantage but must be willing to undergo once started - Support OpNET Black, Red, Blue and Blue V1 live services, maintaining configuration integrity and supporting operational change. - Drive SACM assurance, governance, reporting and continual service improvement across complex technical environments. Service Asset & Configuration Manager Responsibilities - Establish, implement and improve SACM processes, procedures, tooling and governance. - Manage the SACM CMS, acting as the primary contact for incidents, enquiries and configuration updates. - Maintain accurate Configuration Items (CIs) and their relationships within the CMDB. - Use CMDB information to support Change, Release and Incident Management activities. - Perform baseline configuration comparisons to validate changes across OpNET environments. - Identify and implement appropriate tooling to support SACM processes. - Provide assurance over configuration data quality and resolve discrepancies with stakeholders. - Produce scheduled and ad hoc KPI reports, metrics and management information. - Coordinate and chair monthly Configuration Management Board meetings. - Develop Terms of Reference, meeting schedules and action tracking for governance forums. - Align enterprise SACM processes with OpNET requirements using BMC Remedy. - Maintain CI relationships across live services and associated ITSM processes. Service Asset & Configuration Manager Skills and Experience - Strong Service Asset and Configuration Management (SACM) experience. - Proven experience implementing and improving SACM processes, procedures and governance. - Strong CMDB and Configuration Management System (CMS) administration experience. - Experience managing Configuration Items, CI relationships and configuration baselines. - Strong knowledge of BMC Remedy and its use within SACM and ITSM processes. - Experience supporting Change, Release and Incident Management through CMDB integration. - Experience conducting configuration baseline comparisons and change validation. - Strong configuration data quality, assurance and compliance experience. - Experience chairing Configuration Management Boards and managing governance activities. - Strong KPI reporting, metrics analysis and management information experience. - Experience working with internal and external stakeholders to resolve configuration issues. - Experience supporting secure, complex live-service environments would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Ingénieur Infrastructure / Production Senior – Résilience Applicative & Déploiements Contexte et objectifsDans le cadre du renforcement de la résilience et du maintien en condition opérationnelle d'applications critiques, nous recherchons un Ingénieur Infrastructure / Production Senior, disposant d'une solide expertise technique et d'une expérience confirmée dans la coordination des activités de résilience, de reprise d'activité et de déploiement applicatif. Le consultant devra être à la fois très technique, opérationnel et capable de coordonner l'ensemble des activités de bout en bout. Une expérience concrète et clairement identifiable sur le CV dans les domaines CRS, Disaster Recovery (DR), Haute Disponibilité (HA) et ADPJ est particulièrement recherchée. Missions principales 1. Résilience applicative et déploiementsCustomer Recovery Scope (CRS) : définir, maintenir et valider les périmètres de reprise des applications critiques. Disaster Recovery (DR/PRA) : préparer, coordonner, exécuter et assurer le reporting des exercices de reprise d'activité. Haute Disponibilité (HA) : organiser et réaliser les tests de redondance, de bascule et de disponibilité des infrastructures et applications. ADPJ (Actions de Déploiement Projet) : planifier, coordonner et exécuter les déploiements applicatifs sur les différents environnements. Assurer le maintien en condition opérationnelle des applications et infrastructures critiques. Coordonner les interventions des équipes applicatives, infrastructure, réseau, sécurité, exploitation et des fournisseurs. Garantir la bonne exécution des opérations techniques dans le respect des exigences de disponibilité, de sécurité et de continuité de service. 2. Gestion des remédiations et amélioration continue Analyser les écarts et anomalies identifiés lors des tests CRS, DR et HA. Définir et piloter les plans de remédiation en collaboration avec les différentes équipes techniques. Suivre la mise en œuvre des actions correctives jusqu'à leur validation. Identifier les risques techniques et proposer des solutions permettant de renforcer la résilience des applications. Assurer le suivi des indicateurs de conformité, des plans d'action et des engagements de remédiation. Produire les reportings techniques et contribuer à l'amélioration continue des dispositifs de résilience. Environnement technique Systèmes : Windows Server, Linux Infrastructure : On-Premise, VMware, Cloud Azure Middleware : serveurs d'applications, architectures applicatives multi-tiers Bases de données : Oracle, SQL Server Réseaux et sécurité : Load Balancers, Firewall, Active Directory Outils : ServiceNow, solutions de monitoring et de supervision Processus : ITIL, Change Management, Incident Management, Problem Management Résilience et déploiement : CRS, DR/PRA, HA, ADPJ, Failover, Rollback

Dans le cadre du renforcement d'une équipe IT, nous recherchons un Service Delivery Manager pour assurer le pilotage opérationnel des processus ITIL et garantir la continuité ainsi que la qualité des services informatiques. Vous interviendrez dans un environnement de production exigeant, en collaboration avec les équipes techniques, les responsables opérationnels et les différentes parties prenantes. Vos principales missions : Incident Management : superviser le traitement des incidents, garantir le respect des SLA, gérer les escalades et coordonner les équipes techniques lors des incidents prioritaires. Problem Management : identifier les incidents récurrents, piloter les analyses de causes racines (RCA), animer les comités problèmes et organiser les retours d'expérience (REX). Change Management : organiser et animer les CAB, suivre les changements en production, gérer les changements urgents (eCAB) et assurer leur traçabilité. Pilotage et reporting : suivre les indicateurs de qualité de service, produire les reportings opérationnels et assurer la communication auprès des parties prenantes. Amélioration continue : contribuer à l'optimisation des processus ITIL et des outils de gestion des incidents.

BELGIUM-BASED CANDIDATES ONLY. Our client in the banking and financial services sector is looking for an Automation Specialist – Infrastructure Patching (M/F). Job DescriptionContextThis assignment is part of a vulnerability and patch management programme within a large-scale international enterprise infrastructure environment. The infrastructure includes Linux and Windows servers hosted on-premises, in private clouds and in public clouds. The patching process is partially automated, and the objective of this assignment is to progressively reduce manual intervention and automate the entire patching lifecycle. The team operates with a high degree of autonomy, integrates with existing frameworks and collaborates with security control leads, programme stakeholders and offshore partner teams. Operational stability is critical. MissionDesign, develop and integrate automation solutions covering the end-to-end patching lifecycle, including preparation, patch deployment and post-patching activities. The specialist will identify remaining manual tasks, define a prioritised automation roadmap and implement automation solutions while ensuring the stability of production operations. Key ResponsibilitiesIdentify and assess manual steps in the patching lifecycle and define a prioritised automation roadmap. Design and implement automated pre-patching workflows by integrating existing Python and PowerShell pre-check scripts into pipelines using Ansible and/or Puppet. Develop automated remediation workflows for common failures occurring during patching cycles. Configure the automatic creation of ServiceNow incidents for failures that cannot be resolved through automation. Identify and implement post-patching automation integrated with existing automation layers. Integrate change management processes into the patching pipeline through ServiceNow, in accordance with ITIL requirements. Contribute to vulnerability management activities and accelerate remediation processes. Maintain an automation roadmap detailing milestones, implementation deadlines and progress, and provide regular updates to stakeholders. Coordinate implementation with internal teams and offshore partners, balancing innovation, quality and operational stability. Technical EnvironmentAutomation and configuration management: Ansible, Puppet Scripting: Python, PowerShell Service and change management: ServiceNow, ITIL Operating systems: Linux (RHEL-based environments), Windows Server Infrastructure: On-premises, private cloud and public cloud (IaaS) environments Patch management: Linux and Windows systems, as well as selected third-party application patches Expected DeliverablesA clear, up-to-date automation roadmap, with milestones and deadlines communicated to stakeholders. A reduction in manually performed pre-checks and successful integration with existing automation frameworks. Fewer manual interventions during patching cycles, with improved accuracy and speed in incident creation. A measurable reduction in manual post-patching tasks over time. Automated creation of change requests, management of approval workflows and closure processes. A contribution to improved vulnerability remediation lead times. Regular progress reporting and adequate visibility for stakeholders. Required ProfileExperienceThe required number of years of experience has not been specified. Hands-on experience in large-scale enterprise infrastructure environments is expected. Technical SkillsStrong proficiency in Ansible and/or Puppet, with the ability to design, develop and integrate automation solutions into existing frameworks. Strong Python and PowerShell scripting skills to automate pre- and post-patching tasks. Hands-on experience with ServiceNow, particularly in automating change and incident management processes and integrating APIs. Expertise in RHEL-based Linux environments and Windows Server. Knowledge of Linux and Windows patch management, including operating system patching and, to a lesser extent, third-party application patching. Experience working in hybrid environments spanning on-premises infrastructure, private clouds and public cloud IaaS. Soft SkillsAbility to independently identify automation opportunities, design solutions and drive their implementation. Strong analytical skills to assess complex manual processes and transform them into reliable, scalable automation solutions. A structured, delivery-oriented approach, with clear progress reporting and communication. Ability to collaborate effectively with internal teams and offshore partners. Adaptability and pragmatism when integrating automation without disrupting operational stability. Strong focus on quality and accountability in production patching environments involving operational risks. LanguagesEnglish is required. Mandatory Skills and CompetenciesAnsible and/or Puppet Python and PowerShell automation ServiceNow: change and incident management Linux (RHEL) and Windows Server Patch management and vulnerability management Hybrid cloud and on-premises environments Nice-to-Have SkillsNone specified. Remote Working ArrangementsHybrid working model. The split between remote work and on-site presence has not been specified.

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

Vous êtes un(e) Analyste SOC / DLP avec une vraie expérience dans la protection des données sensibles ? Vous maîtrisez Proofpoint et aimez investiguer les alertes, analyser les risques et travailler au contact des équipes métiers ? 👉 Cette mission devrait vous intéresser ! 📍 Localisation : Ile de France 🏠 Télétravail : 2 à 3 jours/semaine 🌍 Anglais opérationnel 💰 TJM cible : 550–580 € 🏭 Secteur : Agroalimentaire ⭐ Atout majeur : maîtrise de Proofpoint DLP 🔎 Votre mission Au cœur des opérations de sécurité, vous intervenez notamment sur : 🛡️ Monitoring : Investigation DLP Analyse et qualification des alertes DLP Investigation des transferts de données suspects Analyse des incidents Email, Endpoint, Cloud Identification des faux positifs et optimisation des règles Escalade des incidents de sécurité Documentation des analyses et actions de remédiation 📋 Gestion des exceptions DLP Analyse des demandes d'exception Évaluation du risque et de la justification métier Coordination avec les équipes Security, Data Protection Compliance Suivi des exceptions, échéances et risques associés Mise en place de mesures compensatoires lorsque nécessaire 🔐 Gouvernance, conformité, contribution à la définition et à l'évolution des politiques DLP Data classification protection des données Participation aux audits et prise en compte des enjeux RGPD / Privacy Amélioration continue des dispositifs de sécurité 🎯 Le profil recherché Vous justifiez idéalement de 5+ ans d'expérience en : ➡️ SOC / Cybersecurity Operations ➡️ DLP / Data Protection ➡️ Investigation d'alertes et incidents ➡️ Risk assessment / Incident Management Et vous connaissez notamment : 🔹 Proofpoint DLP ⭐ 🔹 Microsoft Purview DLP 🔹 Data Classification 🔹 Insider Risk Management 🔹 Incident Response 🔹 RGPD / Privacy 💡 Vous êtes analytique, rigoureux(se), curieux(se) et à l'aise avec les interlocuteurs métiers ? Vous pourriez être exactement la personne recherchée. 📩 Intéressé(e) ? Envoyez-moi votre CV ou contactez-moi directement en message privé. 🔁 N'hésitez pas à partager autour de vous — le bon profil est peut-être dans votre réseau

IT Support Analyst with 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level Treasury Systems implementation and support position. Role Description The IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity role is a full-time hybrid position based in Dublin Ireland, with some work-from-home flexibility. The role involves providing second-line technical support for FIS Integrity and related treasury systems, including diagnosing incidents, resolving complex issues, and escalating to vendors or internal teams when needed. The analyst will monitor system performance, manage service requests, document solutions, and contribute to improvements in system reliability and user experience. Day-to-day tasks include working closely with treasury, IT, and operations stakeholders, handling changes and configuration updates, and ensuring adherence to service-level and security standards. The role requires clear communication with users, accurate reporting on incidents and trends, and proactive identification of risks or optimization opportunities. Qualifications Should possess strong Technical Support and Troubleshooting skills, with experience in 2nd level support for financial or treasury systems such as FIS Integrity. Have solid Analytical Skills and Information Technology knowledge, including understanding of system architecture, interfaces, and incident analysis. Candidates should possess effective Communication skills, with the ability to explain technical issues to non-technical stakeholders and collaborate across teams. Experience in treasury, banking, or financial services environments and familiarity with ITIL or similar service management frameworks is beneficial. A relevant degree or professional qualification in IT, Computer Science, or a related field, along with experience in hybrid working setups, is preferred. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Dublin Ireland. The salary for this role will be in the range £70K - £85K. Do send your CV to us in Word format along with your salary and availability.