Trouvez votre prochaine offre d’emploi ou de mission freelance Responsable produit (Product Manager, Chief Product Officer)

ContexteDans le cadre du maintien et de l'évolution d'un système d'information dédié aux opérations de marché, nous recherchons un profil MOA / Business Analyst disposant d'une expertise fonctionnelle approfondie de Summit. La mission nécessite une expérience opérationnelle réelle sur Summit et une bonne maîtrise du cycle de vie des transactions financières. Il ne s'agit pas d'un poste de développeur ni d'un profil ayant uniquement participé à des projets connexes à Summit. MissionsRecueillir, analyser et formaliser les besoins des équipes Front Office, Middle Office, Back Office, Risques et Comptabilité. Prendre en charge les sujets fonctionnels liés aux opérations gérées dans Summit. Analyser le cycle de vie des transactions : saisie, validation, valorisation, confirmation, règlement-livraison, comptabilisation et reporting. Paramétrer ou accompagner le paramétrage fonctionnel des produits, événements et workflows dans Summit. Rédiger les expressions de besoins, spécifications fonctionnelles, user stories et règles de gestion. Réaliser les analyses d'impacts sur les processus métier et les applications interfacées. Définir la stratégie de recette, préparer les scénarios de tests et piloter les phases de recette fonctionnelle et d'UAT. Analyser les anomalies fonctionnelles et coordonner leur résolution avec les équipes métier, IT et support. Accompagner les mises en production et assurer le suivi post-déploiement. Participer au support fonctionnel de niveau avancé sur les opérations Summit. Produire et maintenir la documentation fonctionnelle et les procédures opérationnelles. Contribuer à l'amélioration continue et à la sécurisation des processus.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Software Test Analyst Bristol (Hybrid, 3 Days Office / 2 Days Home) £32,000 - £35,000 + 5% Pension Contribution + Opt-In Private Medical Insurance + Personal Development Plans with Learning Budget + Latest Tech Equipment + Cycle-to-Work Scheme + Free Eye Tests + EAP Support + Team Socials and Volunteering Opportunities Are you a Software Test professional looking to join a growing SaaS business where you'll play a key role in delivering high-quality software releases, collaborate with developers and product specialists, and help shape the future of a market-leading platform used by universities across the UK and internationally? This is an excellent opportunity to join a well-established and expanding software company that develops specialist SaaS solutions for higher education institutions. With a collaborative, non-corporate culture and ambitious growth plans across North America, the business continues to invest heavily in both its products and its people. Working as part of the Product Team, you'll take ownership of testing activities across regular software releases and major product updates. You'll be involved throughout the software development lifecycle, producing test plans, creating test scripts, carrying out regression and integration testing, and documenting outcomes to ensure the platform remains reliable and robust. The ideal candidate will have commercial software testing experience and a solid understanding of software development processes. This role offers the opportunity to further develop your technical skills while benefiting from structured learning and development support, including dedicated training budgets and personal development plans. The Role: *Manage testing activities for fortnightly software patch releases *Create and maintain test plans, test packs and repeatable test scripts *Carry out regression, integration and functional testing *Work closely with developers and product specialists throughout development sprints *Document bugs, faults and testing outcomes *Support and maintain automated testing processes The Person: *Commercial experience in a Software Testing, QA Analyst or Software Test Analyst role *Understanding of the Software Development Lifecycle (SDLC) *Experience creating test plans, test scripts and testing documentation *Strong attention to detail and problem-solving skills *ISTQB qualification desirable but not essential *Must have the Right to Work in the UK Reference Number: BBBH278713 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Director We offer leading-edge capability, technology and innovation to enable companies to take products into clinical trials and provide clinical, process development, manufacturing, regulatory, health economics and market access expertise. Our aim is to make the UK the most compelling and logical choice for UK and international partners to develop and commercialise these advanced therapies. Leadership of the IT group to service external and internal customers. Our Client is seeking to recruit an IT Director with exceptional credentials and expertise in setting up the planning and strategy framework for the company going forward. You will have at least 10 years expertise at a senior level. Key Accountabilities: • Working with the CFO and Operational leaders set the strategy and objectives • Select the right people, develop, and coach the team • Support internal customers through effective business partnering • Deliver IT services to customers/collaborators resident at the company locations including access/integration to Company business systems and infrastructure (communication/hardware) • Ensure security of data and systems balancing effectiveness with the need for collaboration internally and with customers • Deliver continuous improvement of services for internal and external stakeholders and Collaborators • Ensure IT Services and are delivered efficiently and effectively • Manage delivery of services within the agreed budget Required Experience: • A minimum of ten years' experience leading IT at a senior management level • Track record of delivering results quickly • Experience in delivering IT services to customers • Work in a GMP or highly regulated environment Preferred Experience: • Experience of agile product development • Experience of Lean Six Sigma • Infrastructure delivery (networking, hardware) to customers • Experience with data science project delivery Knowledge / Skills / Competencies: • Highly motivated, pragmatic, and practical to support the mission of the Company to accelerate the development of a commercial cell and gene-based therapy industry in the UK. • High level interpersonal, communication (oral and written) skills. • Resilient, with the ability to manage multiple and varied tasks and prioritise workload within a fast-paced professional environment, with a strong attention to detail. • Flexible and pragmatic, able to learn quickly and respond flexibly to project needs and priorities. • Project ownership and pride in its delivery. • Ability to work well under pressure, to work independently and to be able to take the initiative when completing tasks. • Ambitious, collaborative, driven. • Comfortable operating autonomously once goals and objectives are set. • Able to evaluate complex situations and find solutions for them in a professional manner. • Ability to quickly establish credibility and build rapport and trust. • Proven ability to engage constructively with colleagues at all levels across different departments to deliver objectives and to respond to a wide range of customer and management needs. • Proven diplomacy skills with diverse groups of internal and external stakeholders. • High degree of motivation, problem solving skills and innovative thinking. • A good team player with a hands-on approach, and adaptable to new challenges. • A positive attitude towards learning, personal and professional development. • Keeps up to date with professional knowledge, expertise, and best practice. • Willingness to travel. • Proven coaching/mentoring ability. • Strong presentation skills. • Sincere and secure - accepts own mistakes - prioritises team over personal goals. • Driven and proactive - goes above and beyond the call of duty to achieve company results. • Astute and persuasive - leads and inspires colleagues. • Strong influencing and leadership skills. Understands influencing, stakeholder management and negotiation strategies. The Client is ideally seeking someone from a Pharmaceutical or Bio Science background and who understands how to work with the government and government funding. This position will manage 15 people within the IT team. Qualifications: Degree level qualification MBA preferred IT qualifications preferred but not essential Location and Travel: • Contracted location Stevenage • Ability to travel to Company locations The role will be based near Stevenage with hybrid working. Salary will be £110K - £130K + Benefits Please send your CV to us in Word format along with your salary and availability.

PEGA Business Analyst - Remote A Business Analyst with experience of the PEGA system is needed. You will be responsible for leading the requirements elaboration and product ownership of enterprise-grade Pega applications, for process modelling and requirement gathering. * Lead requirement gathering sessions with business stakeholders. * Utilize Blueprint to capture business requirements and translate them into Pega design artifacts. * Translate business needs into clear, concise user stories and acceptance criteria. * Work with Pega architects and developers to ensure feasibility and alignment with platform capabilities. * Manage and prioritize the product backlog in Agile/Scrum environments. * Conduct gap analysis and impact assessments for new features or changes. The PEGA certified business architect qualification would be highly beneficial for this role. The contract is inside IR35 for 3 months initially and based from home. Candidates will need to be based in the UK. To be considered for the position please send over your CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Depuis 2012, nous mettons notre expertise au service des secteurs de l'IT et l'Ingénierie pour accompagner nos clients dans des projets ambitieux et innovants. Notre force ? Un management de proximité qui valorise vos aspirations, des opportunités de carrière concrètes et un engagement sincère pour le bien-être et l'épanouissement de nos collaborateurs. Rejoignez-nous sur des projets à fort impact au sein d'une entreprise où chaque talent compte ! Avanista recrute ! Toujours en recherche de nouveaux talents, nous souhaiterions intégrer un Développeur Fullstack Senior (H/F) au sein de nos équipes pour l'un de nos clients grands comptes du secteur Bancaire. Le contexte ? Au sein de l'équipe UXAPI, vous participez à la conception, la mise en œuvre et le maintien en condition opérationnelle de services majeurs pour la transformation DevOps IT. En environnement Agile, vous contribuez au développement d'un portail selfcare centralisateur et d'API pour l'exposition d'offres Cloud (IaaS/PaaS, CaaS Kubernetes) en répondant aux meilleurs standards du marché. Les missions ? Concevoir les solutions techniques répondant aux besoins exprimés. Assurer le développement et la maintenance des applications fullstack. Participer activement aux rituels Agiles en relation avec le Scrum Master et les Product Owners. Produire la documentation technique des applications. Effectuer une veille et innover autour des composants Open Source. Votre profil ? De formation Bac+5 (Master 2 ou École d'ingénieurs) en développement logiciel, vous bénéficiez d'au moins 3 à 5 ans d'expérience sur un poste similaire en ingénierie logicielle. Compétences techniques : Maîtrise des langages JavaScript / TypeScript et Go Développement Fullstack (NodeJS, React, VueJS) dans un contexte API First Environnements Linux RedHat et maîtrise des principes API Manager (WSO2) Pratique de la chaîne CI/CD (GitLab, ArgoCD, K8S, Sonar) et de la suite ELK Solides connaissances de l'écosystème Open Source et des contraintes de production IT Anglais opérationnel (usage régulier à l'oral et à l'écrit) Vos Atouts : Grande autonomie et capacité à gérer plusieurs projets techniques en parallèle Esprit d'équipe, aisance relationnelle et bonne communication orale/écrite Esprit d'analyse, de synthèse et appétence pour l'innovation Localisation : Montpellier (Occitanie) – Déplacements occasionnels Télétravail : 2j de télétravail/semaine Démarrage / Durée : ASAP, mission longue durée Statut : CDI / Freelance Si votre profil répond aux critères ci-dessus, Chloé se chargera de vous contacter par téléphone, suivi d'un entretien avec elle et l'opérationnel en charge du besoin. Si votre profil est validé, nous enverrons votre CV au client pour un ultime entretien avant votre démarrage ;) Vous avez du talent ? Nous avons les défis. N'hésitez plus et postulez !

Contexte de la mission Synchronisation & Pilotage : - Animation des ART Sync. - Gestion des risques et dépendances - Arbitrages tactiques Excellence Opérationnelle : - Coaching méthodologique des rôles clés (PM/PO/Archi) - Facilitation des ateliers d'affinage (Backlog Refinement) - Acculturation des Métiers à Diapason Support outillage : - Administration fonctionnelle JIRA - Alignement du paramétrage avec le framework Diapason - Support utilisateurs LocalisationMission basée à Nantes, France Modalité de réalisation en présentiel

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Office by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrix. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functions Support the Company's operations as and when needed and any other tasks assigned by Management of the Office. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £40K - £50K. This is a hybrid role – 3 days in the office. The Client is based in Central London. Please send your CV to us in Word format along with your salary and notice period.

En tant que chef de projets, vous répondez au responsable des Projets Infrastructures IT/OT. Vous jouez un rôle clé dans la gestion et la coordination des projets de votre portefeuille. Votre objectif principal est de garantir que les projets qui vous sont confiés sont menés à bien, dans le respect des délais et des budgets impartis, tout en répondant aux besoins des métiers. Les projets concernent la mise en place ou la mise à niveau d'infrastructures de systèmes d'information sur les divers sites nucléaires de notre client. Ils impliquent un nombre important de partie prenantes internes. Votre expérience vous a amené à maitriser les fondamentaux de la gestion de projets (processus et outils). Vous êtes capable de réaliser des études d'opportunité sur les besoins transmis par les métiers opérationnels afin de garantir la mise en œuvre de solutions adaptées au juste besoin. Vous apportez un soutien au responsable des projets dans son rôle de PMO. Responsabilités - Définition des besoins : Vous cadrez la définition des besoins métier en collaboration avec les parties prenantes en s'appuyant sur l'expression de cas d'usage. - Validation des investissements : Vous préparer le dossier de passage en comité d'investissement sous la responsabilité du Business Partner concerné. Vous établissez les budgets et les plannings. - Choix des solutions techniques : Vous participez au choix des solutions techniques en collaboration avec les architectes, les équipes techniques. - Rédaction des CCT : Rédiger les cahiers des charges techniques (CCT) - Suivi de projet : Vous êtes responsable du suivi de la réalisation de votre portefeuille de projets, garantissant le respect des délais, des budgets, et de la qualité. - Coordination avec les métiers : Vous êtes l'interlocuteur privilégié des métiers pour les accompagner dans leurs projets SI, assurer la qualité et la performance des livrables. - Gestion des risques : Vous identifiez, anticipez les risques, les problèmes potentiels, et proposez des solutions correctives. - Reporting : Vous assurez le reporting régulier de l'avancement des projets auprès de votre responsable et des parties prenantes. - Amélioration continue : Vous proposez des améliorations pour optimiser les processus et les méthodes de gestion de projet.

Je suis Sheeranaze MEHENTAL, Consultante en recrutement au sein de FED IT, cabinet de recrutement spécialisé sur les métiers des systèmes d'information et de la transformation digitale : infrastructure, chefferie de projet, data, cybersécurité, développement et top management. Je recrute pour mon client basé à Paris 8, un Ingénieur Support Applicatif H/F dans le cadre d'un CDI. Ce poste est rattaché à l'équipe Application Support et consiste à assurer le support des applications Front Office dédiées aux activités de Sales & Trading, avec une spécialisation sur les plateformes de trading électronique. Vous intégrerez l'organisation EMEA Production Management & Service Delivery, dont la mission est d'accompagner la croissance, la résilience et la maturité opérationnelle des activités Fixed Income. Sur le plan fonctionnel, vous serez intégré(e) à l'équipe Sales & Trading Application Support basée à Londres, tout en étant rattaché(e) localement au bureau de Paris. Cette organisation garantit des standards homogènes de support, des processus communs et une collaboration efficace à l'échelle régionale. Le poste implique des interactions régulières avec : les utilisateurs Front Office, les équipes de développement et de gestion des changements, les équipes Infrastructure, les éditeurs et prestataires externes. Ce poste vous permettra de : Garantir la stabilité, la disponibilité et les performances des applications critiques utilisées par les équipes Sales & Trading en EMEA. Développer des relations de confiance avec les équipes Trading, Sales, Middle Office, Operations, IT et les fournisseurs externes. Participer au déploiement de nouveaux projets métiers, aux évolutions des plateformes et à l'amélioration continue des environnements de production. Travailler dans un modèle de support international avec des équipes situées en EMEA, à New York et en Asie-Pacifique. Participer à la gestion des incidents, à la gouvernance de la production, à la préparation des mises en production ainsi qu'à l'amélioration continue des services. Expérience du support de plateformes de trading Fixed Income telles que TOMS, eTOMS, ION Anvil, Bloomberg ou des solutions équivalentes. Connaissance des produits de taux (Fixed Income), notamment Credit, Repo et Rates. Expérience dans une organisation de support de production alignée sur les bonnes pratiques ITIL. Expérience dans la gestion des fournisseurs, les revues de service et les modèles de support applicatif assurés par des prestataires. Participation à des astreintes, à la gestion des mises en production ou au support en dehors des heures ouvrées.

Au sein de l'équipe cœur, le coéquipier écart pilotera de manière transverse le suivi de des écarts pour une plateforme. Il sera garant de la préparation des COP. Il prendra en compte les écarts détaillés remontées par les établissements et assurer le suivi de cadrage, des spécifications et des développements si l'écart est validé, en lien avec les équipes produits. cet acteur aura notamment les missions suivantes : - Oganiser les travaux de cadrage pour les écarts détaillés avec les équipes Produits concernées - Coordonner le lancement des travaux de réalisation des éacrts avec les équipes Produits concernées - Coordonner la stratégie de mise en production de l'écart et la certification des écarts pour les banques. Description : • Il assume la responsabilité fondamentale du ou des projets dans toutes ses dimensions (stratégiques, commerciales, financières, humaines, juridiques, organisationnelles, techniques…). • Il pilote l'ensemble du ou des projets dans toute leur complexité (multiplicité des parties prenantes, intérêts souvent divergents…). •Il est le garant de l'enjeu stratégique du projet pour le métier, l'entreprise ou des tiers. • Garantit la pertinence et l'opportunité du développement du ou des projets • Est responsable de toutes les décisions importantes • Valide la recette définitive du ou des projets • Mène toute action pour mener le ou les projets à bonne fin • Gère et anime la communication auprès des équipes et des différentes instances • Prépare et pilote la conduite du changement • Conduit, optimise et est responsable de l'ensemble des ressources du ou des projets (humains, budget, clientèle, décision finale) • Est responsable de la gestion financière du ou des projets ainsi que de toutes les exigences définies (qualité, coût, délai…)

Analyser les besoins fonctionnels et techniques et identifier les scénarios de test. Concevoir et exécuter les tests fonctionnels et techniques des API REST. Vérifier les échanges entre les différents microservices. Tester les flux de données et les échanges asynchrones via Kafka. Contrôler les messages produits et consommés par les différents services. Automatiser les tests API et Back-end. Préparer et maintenir les jeux de données nécessaires aux tests. Effectuer des contrôles en base de données avec SQL. Identifier, analyser et suivre les anomalies jusqu'à leur résolution. Participer aux phases de recette et de validation des releases. Collaborer avec les développeurs, Product Owner, Business Analyst et équipes techniques. Participer à l'amélioration continue de la couverture et de la qualité des tests. Intégrer les tests automatisés dans les pipelines CI/CD.

Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Diagnose and resolve customer incidents and technical enquiries within agreed timescales. Take ownership of customer problems and escalate complex issues to appropriate technical teams. Follow established service management processes and accurately document actions and resolutions. Maintain service levels and ensure customer expectations and SLAs are achieved. Support more complex escalations and unexpected technical problems. Monitor service performance through reporting and analysis. Maintain Known Errors, Workarounds and fixes within the knowledge database. Identify opportunities to improve service delivery and existing support processes. Share technical knowledge and effective resolutions across the Service Desk team. Service Desk Agent 24/7 Skills and Experience Previous Service Desk, IT Support or technical support experience. Experience supporting Microsoft products, operating systems, networks, applications and PCs. Strong technical troubleshooting and problem-solving skills. Experience working within structured service management processes and SLA-driven environments. Ability to take ownership of incidents through to resolution or appropriate escalation. Strong customer service and communication skills. Ability to remain effective when working under pressure. Strong team-working skills with the ability to demonstrate initiative and personal ownership. Experience documenting technical resolutions, Known Errors and Workarounds. Willingness to work fully onsite in London on the required 24/7 rotating shift pattern. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.