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The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance.

At CGI, you will help design and deliver advanced AI solutions that support mission-critical systems across the Space, Defence and Intelligence sector. As an AI Developer / Engineer, you will build and deploy intelligent applications that unlock the value of data, enhance decision-making, and drive operational impact. Working with cutting-edge technologies and expert teams, you will take ownership of complex challenges, contribute innovative ideas, and grow your career within a collaborative and supportive environment. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

At CGI, you will play a key role in designing and operating secure, high-performance Linux-based infrastructure that supports mission-critical systems across the Space, Defence and Intelligence sector. As a Linux Infrastructure Engineer, you will build resilient, scalable platforms that enable innovation and operational excellence. Working with advanced technologies and expert teams, you will take ownership of complex challenges, apply creative solutions, and grow your career within a collaborative and supportive environment. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are looking for a Software Developers to come and join our Secure Innovation & Advisory area which sits within the Space, Defence and Intelligence business unit here at CGI. The successful Senior Engineer can either be based out of either Gloucester or Manchester offices.

L'expert devra fournir les prestations suivantes : Dans le cadre des travaux, l'Expert Réseau Edge sera amené à traiter : Activités de RUN (Niveau 4) : Résolution des incidents de production niveau 4 en appui d'une équipe NOC Maintien au bon niveau de compréhension les équipes de niveau 1, 2 et 3 Planification, organisation et réalisation des opérations de maintenance Accompagnement des clients (CustomerProximity) répartis dans 80 pays Activités de BUILD : Debrief des objectifs du trimestre précédent dans une perspective d'amélioration continue Challenge des orientations techniques choisies et contribution concrète à l'amélioration du périmètre Définition trimestrielle collaborative des objectifs en mode agile Réalisation des objectifs validés Activités transverses : Agir pour un réseau standard, performant, fiable et automatisé Contribuer à animer et partager les bonnes pratiques à une communauté internationale Maintenir le périmètre au meilleur niveau de sécurité (patch management, vulnérabilités, audit) Maintenir une documentation de qualité à jour Être acteur de la stratégie NaaS - Network as a service L'expert devra fournir les prestations suivantes : Production des livrables techniques (documentation, schemas, scripts d'automatisation), Présentation pour validation des solutions envisagées dans les instances ad hoc, Délivrance d'avis techniques sur les orientations architecturales, Coordination dans certains cas de l'activité avec les équipes NOC et développement, Portage de l'engagement technique vis à vis du demandeur. Compétences attendues : Expert réseau formé sur les technologies SDWAN, Zscaler (SWG), disposant d'expériences sur : Firewall Meraki / Fortinet NAC, PKI, LAN, WLAN Programmation Python avancée DevOps / Infra as Code (Terraform, CI/CD, GithubActions) Cloud GCP et AWS Contexte de projets de type modernisation d'infrastructure réseau, automatisation, stratégie NaaS. Cette mission requiert la connaissance du domaine réseau d'entreprise transverse sur des capacités à la fois en RUN et en BUILD.

At CGI, you will play a pivotal role in enabling the deployment and operation of advanced AI systems that support critical national security outcomes. Working within our Space, Defence and Intelligence business unit, you will help design and deliver secure, scalable machine learning platforms that power innovation across mission-critical environments. We combine deep sector expertise with emerging technologies and collaborative delivery to create impactful solutions, giving you the opportunity to take ownership of complex challenges, contribute creative ideas, and grow within a supportive, expert-led community. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week.

The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance.

Développeur Python IA & Connectivité SharePoint Mission - Concevoir et développer un chatbot IA centralisé à l'échelle de la banque, intégrant SharePoint comme source de données principale - Garantir la qualité, la fiabilité et la couverture de tests du chatbot via une stratégie QA rigoureuse Responsabilités Développement Python / Go / IA - Concevoir l'architecture du chatbot (orchestration, RAG, gestion du contexte, multi-turn) - Développer les composants IA : ingestion, embedding, retrieval, génération (LLM on-premise ou API) - Intégrer les modèles LLM avec les sources de connaissance SharePoint - Optimiser les performances (latence, throughput, qualité des réponses) - Gestion des prompts, templates, et évaluation des réponses (prompt engineering) - Développement d'outils et services en Go (performance-critical, sidecar utilities) Connectivité SharePoint - Intégration avec SharePoint Online / On-Premise via API Graph ou SharePoint REST API - Authentification : OAuth2, Azure AD, certificats app-only, managed identities - Crawling et indexation des documents, pages, listes, et bibliothèques SharePoint - Gestion des permissions et de la sécurité au niveau des sites/documents (respect des ACLs dans le retrieval) - Synchronisation et rafraîchissement incrémental du contenu SharePoint - Gestion des métadonnées, types de contenu, et structures de sites complexes (multi-sites, multi-tenants) - Gestion des quotas API Graph (throttling, retry, pagination) QA / Testing — Focus Principal - Concevoir et implémenter la stratégie de test end-to-end du chatbot - Tests unitaires (pytest, Go testing) — couverture des composants IA, connecteurs SharePoint, orchestration - Tests d'intégration : SharePoint API mocking, vector store, LLM endpoints - Tests de contrat API (schema validation, Pydantic AI schema enforcement) - Tests de non-régression sur les réponses IA : - Golden datasets et évaluation automatique des réponses - Scoring de qualité (relevance, faithfulness, hallucination detection) - A/B testing des prompts et des versions de modèles - Tests de charge et de performance (locust / k6) — simulation multi-utilisateurs concurrents - Tests de sécurité : - Injection de prompts (prompt injection, jailbreak) - Fuite de données (data exfiltration, cross-tenant leakage) - Accès non autorisés (bypass d'ACLs SharePoint) - Tests de robustesse LLM : edge cases, context overflow, model fallback, timeout handling - Observabilité de la qualité via Langfuse : - Tracing des chaînes RAG (retrieval → génération → réponse) - Évaluation continue des réponses en production (drift detection, feedback loops) - Dashboards de qualité (latence, token usage, user satisfaction, error rates) - Alerting sur dégradation de qualité - Mise en place de pipelines CI/CD avec gates de qualité (tests, linting, évaluation IA) - Gestion des environnements de test (dev / staging / prod) avec données représentatives Architecture & Intégration - Concevoir le pipeline de données : SharePoint → extraction → chunking → embedding → vector store - Exposer le chatbot via API REST (FastAPI) et interface utilisateur - Intégration avec les systèmes internes (SSO, logging, audit, monitoring) - Gestion multi-langues (FR/EN) Stack Technique - Langages : Python 3.11+, Go - IA / LLM : Pydantic AI, LangChain / LlamaIndex, vLLM, Hugging Face, OpenAI-compatible APIs - Observabilité IA / QA : Langfuse (tracing, évaluation, monitoring) - Vector Store : Milvus / Qdrant / pgvector - SharePoint : Microsoft Graph API, SharePoint REST API, MSAL - API : FastAPI, Pydantic - Testing : pytest, pytest-asyncio, Go testing, locust, k6 - CI/CD : GitLab CI, Tekton - Observabilité infra : Prometheus, Grafana, OpenTelemetry - Conteneurisation : Docker, Kubernetes / OpenShift Compétences Requises - Développement Python en production (min. 3 ans) avec solides bases en architecture logicielle - Expérience en Go (services performants, CLI tools, sidecar components) - Expérience avec les frameworks LLM : Pydantic AI, LangChain, LlamaIndex et patterns RAG - Expérience avec Langfuse (ou équivalent) pour le tracing et l'évaluation des chaînes IA - Expérience d'intégration avec SharePoint Online et/ou SharePoint On-Premise (API Graph, REST, CSOM) - Connaissance d'Azure AD : OAuth2, app registrations, permissions déléguées vs application - Maîtrise des pratiques de testing : unitaires, intégration, E2E, contract, charge - Expérience avec les vector stores et les pipelines d'embedding - CI/CD et automatisation des tests — culture qualité forte - Compréhension des enjeux de sécurité en environnement bancaire (confidentialité, audit, traçabilité) - Bonus : expérience avec Microsoft Graph webhook/Change API, Azure Functions

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Working closely with client stakeholders, delivery leaders, engineers and subject matter experts, you will help shape the overall approach for the engagement from a technology and process perspective focusing on the outcomes and value the client seeks. To support this, you will establish effective architecture governance, guide the approach and methodologies across solution architecture, infrastructure, technical architecture, security architecture and the operating model for delivery. You will work to support continuous improvement by identifying areas of opportunity and help introduce innovation in a controlled and pragmatic way within a secure defence environment. Due to the secure nature of the programme, you must be a sole UK National and currently hold UK Higher Level Clearance. This position will require you to be onsite in Chippenham 5 days per week.

Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. Integrate with all the Bank's sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Analyse and rectify any problems raised in an independent and team scenario. Ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Database Engineer with SQL and C# Our Client is a City based bank – looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank's sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months – but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Nous recherchons un(e) Cloud DevOps Engineer spécialisé(e) en Ansible et Python, capable d'intervenir sur des architectures cloud distribuées, hautement disponibles, résilientes et sécurisées. La mission s'inscrit dans un environnement technique exigeant, au sein duquel les solutions sont déployées directement dans les infrastructures privées des clients. Le poste combine des activités de déploiement, automatisation, architecture, intégration, maintenance, support technique et amélioration continue. Vous travaillerez en étroite collaboration avec les équipes d'exploitation et d'ingénierie afin d'automatiser et fiabiliser les processus de déploiement, de configuration et d'administration des applications. Activités principales Déploiement et intégration · Déployer et configurer des solutions Cloud Edge au sein des infrastructures privées des clients. · Garantir les exigences de sécurité, performance, disponibilité et scalabilité des environnements déployés. · Participer aux phases de conception et d'intégration des solutions. · Accompagner les équipes techniques partenaires sur les sujets d'architecture, dimensionnement, intégration et faisabilité. · Concevoir et mettre en œuvre des architectures distribuées adaptées aux contraintes des environnements clients. Automatisation & DevOps · Automatiser les processus de déploiement, configuration et administration des applications et infrastructures. · Développer et maintenir des scripts et playbooks d'automatisation. · Contribuer à l'amélioration et à la fiabilisation des pipelines CI/CD. · Industrialiser les processus opérationnels afin de réduire les interventions manuelles et les risques associés. · Participer à l'évolution des pratiques DevOps et Infrastructure as Code. Maintenance & évolutions · Planifier et réaliser les montées de version, upgrades et correctifs lors des fenêtres de maintenance. · Préparer les opérations de maintenance en limitant au maximum les interruptions de service. · Participer à l'évolution et à l'amélioration continue des solutions déployées. · Garantir la compatibilité et la stabilité des environnements lors des évolutions techniques. Support technique expert · Assurer un support technique de niveau 4 sur les environnements complexes. · Diagnostiquer et résoudre des incidents critiques et des problématiques techniques complexes. · Analyser les problèmes liés aux systèmes, réseaux, applications, infrastructures et composants distribués. · Collaborer avec les équipes R&D, support et opérations afin d'identifier les causes racines et mettre en œuvre des solutions pérennes. · Participer à l'amélioration continue de la qualité et de la résilience des solutions. Documentation & amélioration continue · Rédiger et maintenir la documentation technique relative aux architectures, déploiements et procédures opérationnelles. · Formaliser les bonnes pratiques et procédures d'exploitation. · Contribuer à l'automatisation et à l'optimisation des processus de déploiement et d'exploitation. · Participer aux activités de tests et de validation des solutions. Astreinte· Participer à une rotation d'astreinte 24/7 afin d'assurer la disponibilité et la continuité des services. · Intervenir sur les incidents critiques conformément aux procédures d'escalade et de support. Stack technique· Ansible, Python, Bash, Jenkins, Terraform, Git, REST API, GNU/Linux, Debian, HAProxy, VLAN, VPN, DHCP, DNS, CI/CD, VMware vSphere, KVM, LXC, Docker, Kubernetes, Proxmox, MariaDB, MongoDB, Redis, ZFS, OpenStack Swift, Prometheus, Grafana, AlertManager, Elasticsearch, Logstash, Kibana (ELK), Debian Packaging, JavaScript, Node.js, XMPP

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)