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Contexte de la mission L'équipe MTA (Modélisation et Technologies Avancées) conçoit et industrialise les composants IA utilisés par les métiers. Ses principales missions incluent : Développement des API Développement de chatbots : internes (ex. Jarvis) et externes (assistants métiers). Création d'agents IA : capables d'exécuter des workflows, interagir avec des API, orchestrer des outils, et automatiser des tâches complexes. Intégration avancée des modèles LLM : Mistral, GPT, Claude, etc. Contribution technique aux plateformes transverses : IALAB, IAP, GED/PHX, RPA, etc. Participation aux démonstrations système : sujets chatbots, workflows automatisés, IALAB, etc. Pour soutenir la montée en puissance des usages IA, le client souhaite renforcer l'équipe MTA avec un développeur expérimenté spécialisé en agents IA, orchestration, chatbots avancés et intégrations SI. Objectifs et livrables 1 Développer des agents IA avancés pour les métiers Conception d'agents capables d'appeler des API, déclencher des outils internes, et exécuter des actions complexes. Gestion de scénarios multi-étapes : analyse ® décision ® action ® supervision. Construction de "tooling IA" : actions, connecteurs, permissions, wrappers. Alignement avec les procédures SSI, DPO et gouvernance IA. 2 Conception ou amélioration de chatbots métiers Développement d'assistants IA pour piloter la documentation, les workflows, la qualification documentaire, etc. Implémentation des mécanismes clés : mémoire, récupération d'information, contextualisation. Optimisation UX des interactions : prompts, actions, réponses structurées. Support multi-modèles : Mistral Large, GPT-4o, Claude 3.7, etc. 3 Intégration et orchestration avec le SI Appels sécurisés vers les API internes : ERP, GED, RPA, CRM, PHX, etc. Connexion aux outils d'orchestration existants : RPA, IALAB, pipelines documentaires. Mise en place d'exécuteurs d'outils avec gestion fine des autorisations et logs. 4 Industrialisation et fiabilisation Observabilité complète : logs, métriques, traçabilité, monitoring des coûts. Tests unitaires et end-to-end pour chatbots et agents. Contribution aux frameworks internes : libs maisons, conventions IA. Participation aux démos système, PI planning et increments Agile. Développement Python expert : FastAPI, async, architectures modulaires. Très bonnes bases en Node.js/TypeScript pour certains agents front ou services d'intégration. Développement orienté API-first. Bonne pratique des patterns d'architecture cloud : Azure Functions, containers, CI/CD. DévSecOps: You Build It And You Run It. IA et Agents Maîtrise de la conception d'agents IA outillés (ReAct, Agentic Workflow, Toolformer-like). Connaissance des frameworks agents : LangChain, LlamaIndex, CrewAI, Semantic Kernel ou équivalents. Forte capacité à modéliser des workflows IA/métiers dans des environnements complexes. Excellente maîtrise des LLM (Mistral, GPT, Claude). 3 Chatbots Conception de flows conversationnels complexes. Intégration de modules mémoire, RAG, reformulation. Optimisation de prompts avancés. Conscience UX conversationnelle : turn-taking, clarifications automatiques. 4 Intégration et Données Appels API REST/GraphQL internes. Interaction avec GED, bases documentaires, data lakes. Utilisation ou construction de {*}connecteurs métier{*}. 5 Qualité, Sécurité et Gouvernance Logs, audit, monitoring : Grafana, Prometheus, Langfuse. Compréhension des contraintes de sécurité des agents : permissions d'actions, filtrage des commandes, sandboxing, conformité interne IA. Forte autonomie et capacité à mener des sujets en transverse. Pédagogie et vulgarisation pour les métiers utilisant les chatbots/agents. Capacité à documenter : guides, API docs, schémas. Esprit produit : proposer, challenger, prioriser, démontrer. Participation active aux rituels Agile et aux démonstrations. 1 Langages et Frameworks Python (FastAPI, async) Node.js/TypeScript Frameworks agents : LangChain, LlamaIndex, CrewAI, Semantic Kernel 2 Modèles et IA LLM : Mistral, GPT, Claude RAG (Retrieval-Augmented Generation) Mémoire et contextualisation 3 Intégration et Orchestration API : REST, GraphQL Outils internes : ERP, GED, RPA, CRM, PHX, IALAB, IAP Connecteurs métier 4 Cloud et DevOps Kafka Azure Functions Containers CI/CD 5 Observabilité et Sécurité Grafana Prometheus Langfuse SSI, DPO, gouvernance IA Compétences demandéesCompétencesNiveau de compétence CI/CD Containers Connecteurs métier SSI, DPO, gouvernance IA KAFKA API : REST, GraphQL LLM : Mistral, GPT, Claude Mémoire et contextualisation Prometheus Python (FastAPI, async) Grafana Langfuse Outils internes : ERP, GED, RPA, CRM, PHX, IALAB, IAP Frameworks agents : LangChain, LlamaIndex, CrewAI, Semantic Kernel Node.js/TypeScript Azure Functions RAG (Retrieval-Augmented Generation)

Finance Change Business Manager A global role within Finance Change supporting Wealth and Personal Banking (WBP) reporting to the Head of Finance Change. This is a key function within the central Finance Change team and the job holder will be supporting all Finance Change including Global, Regional, Country and sub-business. Support will also be required key strategic and operational initiatives like Visualisation, Change Operating Model design and Data Quality Framework. Key Accountabilities Impact on Business Program and Business Management – Finance Change Set up an effective and efficient Program Management Coordinate all measures and initiatives within the program Ensure transparency and monitoring (e.g. monthly dashboard) Prepare and follow up on action items from global, regional and sub-business program calls Provide regular status updates to senior management including Finance and Change Prepare and coordinate all operating organisational design and change target operation model related topics Drive efficiency in change approach Coordinate program with wider change and data strategy Support and drive regulatory aspects of data sharing, data visa and compliance for the Global Private Bank Change Support ad hoc business analysis for data remediation and process efficiency on high profile change initiatives Coordinate and provide business cases for various change initiates Support additional Operational Efficiency measures, e.g. Align Cross platform changes between Saracen, tm1, Data Lake and Visualisation Align change across products, Regions and Global Finance Operations Move to Agile ways of working including adoption Agile Target Operating Model (ATOM) Knowledge of banking business (min. 5 years of experience with a major global bank or a top tier management consulting firm) Knowledge of Wealth and Personal Banking business considered as a plus Graduate degree from a top tier university, master's degree a plus Knowledge of organizational design principles and initiatives Experience in Agile methodologies Process analysis and re-engineering experience Experience in operations management Proven ability to work with a team across multiple locations Knowledge of relevant laws and regulations in key locations Preparation of high quality strategic and operational analysis Proficient in MS Office and databases Experience in managing near- and offshoring initiatives PERSONAL ATTRIBUTES Ability to conduct complex business research and analysis in a fast-paced multicultural environment and ability to support generation of business insights and actionable recommendations as a result Ability in complex problem-solving Experience in working on cross-border assignments, large and geographically dispersed projects and project teams Excellent organizational skills and the ability to effectively manage multiple demands, shifting priorities and tight timelines Flexible and adaptable nature to conduct a multi-faced role with changing priorities and assignments that are complex, unpredictable and time-sensitive Good communication skills and consultative approach to partner with WPB Finance Change Team and other stakeholders Critical thinker and is not afraid of challenging others' ideas Excellent analytical and conceptual skills Collaborative nature, able to build effective relationships with multiple stakeholders and peers internally across multiple functions and business lines Focus on delivering to high standards and quality Excellent organisational skills and an ability to juggle priorities to meet varied and sometimes ambiguous requirements. Ability to work with teams across Finance This position is based in Krakow Poland. Salary for this role will be in the range Polish Zlotys PLN 18K to PLN 20K per month. Please send your CV to us in Word format along with your salary.

Microsoft Azure and Microsoft Suite Integrations Manager Our Client is an international organisation developing medical advancements. They are looking to recruit a Microsoft Azure systems Integration Manager with at least 7 years expertise of working with Microsoft Azure and involved with the design and implementation of at least 2 complex projects. Description of position: Design cloud ETL architecture, system integration, and implementation strategy to deliver an integrated solution for a global medical device/pharmaceutical organization. Serve as technical expert for business solutions in cloud architectures. Communicate the system integration vision and strategy during meetings and presentations. Ensure the technical component of the solution aligns with the Company's business goals, compliance requirements and current/potential standards. Research technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards. Provide leadership and work guidance to less experienced personnel. Ensure the quality of deliverable in terms of the functional design, implementation, testing and adherence to technical compliance standards. Monitor effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient. Must have a Computer Science, MIS degree or equivalent practical experience is required You will have a Azure certification in either of the following – Microsoft Azure Solutions Architect Expert (AZ-300) or Microsoft Azure Architect Design (AZ-301). Skills required: The Client would like to see that you have 5+ years' experience in Microsoft Azure and O365 architecture (cloud and hybrid cloud/on-prem solutions) and components on a global basis including Azure monitoring and troubleshooting methods coupled with Azure backup and disaster recovery capabilities. Billing and cost management considerations Security, availability, compliance and performance considerations IaaS and PaaS solutions Should have direct implementation experience - Azure Data Factory, SQL DWH , Enterprise Service Bus and Data Lake Knowledge of Power BI, SSRS, SSAS Familiarity with alternative approaches such as file transfers (sFTP), EDI (multiple standards), subscribe-publish message bus, RESTful/SOAP APIs, XML/Jason. Familiarity with alternative tools such as Mulesoft, Informatica, SAS. Experience with systems architecture techniques including context diagram, data flow diagram, process (swim lane) diagram and entity-relationship diagram. Experience with statistical quality management techniques such as six sigma, CQI, Kaizen. Personal skills Proven leadership and communication skills. Experience leading technical teams and delivering user-focused services. Strong software development and application architecture experience, with good knowledge of open source technologies, testing, at least one programming language, and knowledge of frameworks to enhance coding speed Ability to adapt quickly to new technologies. Strong skills in technical architecture, project management an organizational change. Good leadership to provide guidance to less experienced personnel. Ability to work in a team environment. Willingness to travel. Excellent organization and time management skills with the ability to work in a dynamic, fast-paced environment that requires the individual to simultaneously manage several projects, with tight deadlines, while paying attention to detail and quality. Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts A self-starter with great personal organization skills and the ability to prioritize tasks in a collaborative, team working environment. The Manager, Integrations and Microsoft Suite will provide architectural guidance to development teams around implementation of Azure services and best practices for cloud deployments. The Client is based in Milford CT USA. The salary for this position will be in the range $100K - $130K per annum. Please do send your CV to us in Word format along with you r salary and availability.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Software Engineer with C# and MS SQL Server Our Client is a global company based out of Trumbull CT USA. They are looking to recruit a Senior C# Developer with MS SQL Server with at least 5 to 10 years solid expertise. Must have a bachelor's degree in computer science, software engineering, or a related field. A minimum of four (4) years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. A minimum of four (4) years of design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Program, configure, and production support functionalities like APIs, Systems & Data integrations, MSFT suite integration, Device integration programming, ETL processes, deployment scripts, etc. Diagnose and resolve reported defects/incidents in applications. Understand and translate business requirements to technical specifications, and able to reverse engineer the code into logical documentation/specifications. Identify bottlenecks, problems, and improvement opportunities and focus on process and performance improvements. Understand, create, and maintain documents, templates, data mapping, transformation requirements, test plans, and other technical documentation. Conduct or coordinate testing to ensure that developed components are consistent with defined functional and technical needs. Execute required steps of the project life cycle, change management, and reporting processes. Collaborate and communicate with business application teams, business champions, and system analysts, Infra/Sec/Ops teams, project managers, or others to responsibly complete the projects and support tasks end-to-end. Stay abreast of technology and industry trends by the means of constant learning. Other relevant tasks as assigned by the manager. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team's respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Software Engineer will be part of an Integration team that is accountable for technical deliveries of integration projects and system enhancements, and production support services. The candidate is expected to work closely with applications, analytics, infrastructure, security, and compliance, PMO, QA, and system analysis teams. The candidate must be a strong analytical problem solver and creative thinker with the ability to ask the right questions and develop a point of view that will influence technical decisions. The successful candidate will be a disciplined self-starter and will deliver quality solutions to our global business. Team-play and visibility through routine and precise reporting and following of methods and processes is a major aspect of the work and can be a major success factor. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $80K - $120K. Please do send your CV to us in Word format along with salary and availability.

Director of ERP and CRM MS Dynamics 365 - London Our Client is looking to recruit The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. You must have expert level experience of MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM. Must have over 5 years proven track record of working with MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM and ERP applications. They will be responsible for managing MS Dynamics 365 F&O, MS D365 CRM, all associated independent software package integrated to MS D365 F&O and MS D365 CRM and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead MS Dynamics 365 F&O and MS Dynamics CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of MS Dynamics 365 F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of MS Dynamics D365 CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting MS Dynamics D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of MS Dynamics D365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £100K - £150K or $140K - $210K plus benefits. The position will be based in Trumbull CT USA or Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Kajenthi @ RED Global – Recherche Tech Lead Informatica – Freelance – 6 mois + - Paris – Hybride Dans le cadre d'un programme de transformation Data, nous recherchons un Tech Lead Informatica pour assurer la maîtrise d'œuvre des projets d'intégration de données. Vous serez le référent technique des équipes de développement et garantirez la qualité, la performance et la bonne exécution des solutions ETL. Responsabilités Piloter les chantiers techniques et coordonner les développements Informatica. Traduire les besoins fonctionnels en solutions techniques en collaboration avec les équipes MOA. Participer à la conception technique et à l'architecture des flux de données. Encadrer les développeurs ETL et assurer les revues de code. Garantir le respect des normes de développement, des bonnes pratiques et de la qualité des livrables. Estimer les charges, planifier les développements et suivre l'avancement des travaux. Participer aux ateliers de conception avec les métiers, architectes et équipes Data. Superviser les phases de développement, tests, recette et mise en production. Assurer le support technique de niveau 3 et le traitement des incidents complexes. Identifier les axes d'amélioration et contribuer à l'évolution de la plateforme Data. Produire et maintenir la documentation technique. Profil recherché Minimum 8 ans d'expérience sur des projets Informatica. Expertise sur Informatica PowerCenter et/ou Informatica Intelligent Cloud Services (IICS). Expérience confirmée en pilotage technique (MOE ou Tech Lead). Solides compétences en SQL (Oracle, SQL Server, PostgreSQL). Bonne maîtrise des architectures décisionnelles (Data Warehouse, Data Lake) et des processus ETL. Expérience des environnements Cloud (Azure, AWS ou GCP) appréciée. Connaissance des outils de versioning, d'intégration continue et des méthodologies Agile. Excellentes capacités de coordination, de communication et d'accompagnement des équipes. Français courant Si vous etes interressé par la mission, n'hésitez pas à m'envoyer votre CV sur

Job Title: Data Engineer Location: Liverpool, UK Salary: £65,000 - £70,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm We are seeking a talented and experienced Data Engineer to join our innovative and collaborative Database and AI Team. In this role, you will play a key part in shaping our data strategy and driving business success. Your skills will contribute directly to our forward-thinking initiatives. At Acorn we value and prioritise innovation, teamwork, and continuous development. Key part of this role is to support our strategic data goals, ensuring system resilience and performance, and building secure, scalable database architectures. What you will be doing: Design and implement robust data ingestion pipelines for unstructured data using modern data engineering tools and frameworks. Develop and maintain scalable storage solutions (e.g., data lakes, NoSQL databases) optimized for unstructured data. Collaborate with data scientists, analysts, and software engineers to ensure data availability, quality, and usability. Apply data parsing, extraction, and transformation techniques (e.g., NLP, OCR, image/audio processing). Implement data governance, metadata management, and data cataloging for unstructured data assets. Monitor and optimize data workflows for performance, reliability, and cost-efficiency. Ensure compliance with data privacy and security standards. Share knowledge and mentor team members Stay ahead of the curve with the latest database technologies Experience of real time cloud streaming solutions What we are looking for: Essential Skills: Experience dealing with unstructured data including voice, chat, image Proven ability to manage secure, high-performance database environments Excellent communication and cross-functional collaboration skills A passion for continuous learning and innovation Desirable skill: Databricks Azure Fabric Confluent/Apache Flink Knowledge Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Data Engineer, Data Platform Engineer, Data Analytics Engineer, Data Solution Architect, Database Architect, Infrastructure Engineer may also be considered for this role.

Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring: AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment: AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring: Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation: Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization: AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment: Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects: Start with pilot projects to test AI applications in a controlled environment. Scalability: Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training: Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement: Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality: Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance: Stay compliant with financial regulations while implementing AI solutions. Customer Trust: Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration: Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Role Overview The Data Engineer is responsible for designing, building, and operating scalable, reliable, and secure data pipelines and data platforms that power digital products, analytics use cases, reporting, and data-driven services. Acting as a key contributor within cross-functional delivery teams, the role collaborates closely with Product, Backend, Frontend, Architecture, Data Analytics, and platform teams to deliver trusted data assets across ingestion, transformation, storage, and access layers. At Supervising Associate level, the role leads complex data engineering delivery, sets technical direction and strengthens team capability across initiatives. Key Responsibilities Lead technical delivery across complex data workstreams: Make design decisions and resolve cross-platform dependencies, governance risks, and escalations. Mentor engineers, enforce engineering and data standards, and drive improvements in architecture, quality, lineage, security, observability, cost, and technical debt management. Data Pipeline & Platform Delivery Design, implement, and maintain batch and streaming data pipelines using Python and modern data engineering frameworks. Build reliable ingestion and transformation processes from internal and external data sources, including APIs, databases, files, and events. Develop reusable data processing components and frameworks following software engineering best practices. Data Quality, Reliability & Observability Implement data validation, quality checks, and monitoring to ensure accuracy, completeness, timeliness, and trustworthiness of data. Write clean, testable code with unit and integration tests for data pipelines and processing components. Instrument pipelines with logging, metrics, alerts, and operational monitoring. Performance, Scalability & Architecture Optimize data processing performance, storage layouts, query efficiency, and platform resource usage. Design pipelines for scalability and resilience using retries, idempotency, checkpointing, and backpressure patterns. Apply partitioning, caching, and parallelization strategies where appropriate. Security, Governance & Continuous Improvement Implement secure data handling practices, including access controls, encryption, secrets management, and compliant data processing. Ensure alignment with enterprise, regulatory, privacy, data classification, retention, and lineage requirements. Support audits and data governance processes where required. What success in this role will look like Demonstrates successful leadership of complex data delivery, stronger engineering capability and consistent adoption of platform, quality and governance standards. Reliable delivery and operation of scalable data pipelines and data platform components. Trusted data assets with strong accuracy, completeness, timeliness, and observability controls. Clean, testable, documented, and maintainable Python and SQL-based data engineering solutions. Effective support for incidents, troubleshooting, root-cause analysis, and durable remediation. Provide mentorship and guidance to less experienced team members. Qualifications & Experience Bachelor's or Master's degree in Computer Science, Software Engineering, Data Engineering, Information Technology, or a related field. Professional experience building data pipelines and data platforms using Python. Strong experience with SQL and data modeling concepts, including dimensional, normalized, analytical, or lakehouse patterns. Hands-on experience with relational and analytical data stores, such as PostgreSQL, SQL Server, data warehouses, or data lakes. Experience with CI/CD, automated testing, and code reviews for data workloads. Expertise on cloud platforms, with Azure/Fabric, and relevant data services. Work effectively as part of a team, contributing to collective success while remaining open to feedback and coaching from more experienced colleagues. Strong understanding of data security, access control, observability, and production support practices. 7+ Years of Experience are required.

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.