Trouvez votre prochaine offre d’emploi ou de mission freelance CVS (Concurrent Versions System)

Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Change Manager - Remote - Outside IR35 Must have an Active SC Clearance The role covers the full change lifecycle, from strategy, impact assessment and readiness through to stakeholder engagement, communications, training, adoption and benefits realisation. This position is suited to an experienced Change Manager with a strong background in Government, Public Sector or other highly regulated environments. Change Manager Responsibilities Develop and deliver comprehensive change management strategies aligned with programme and client objectives. Conduct change impact assessments and organisational readiness assessments. Develop stakeholder engagement, communication, adoption and business readiness plans. Create and maintain change roadmaps, schedules and governance frameworks. Build strong relationships with senior client stakeholders, programme leadership, operational teams and external partners. Facilitate stakeholder workshops, discovery sessions and impact assessments. Develop communication strategies and messaging for different stakeholder groups. Establish and maintain change governance, reporting and control processes. Support Change Advisory Boards (CABs) and other governance forums where required. Manage change-related risks, issues, actions and dependencies. Identify resistance and barriers to adoption and develop appropriate mitigation plans. Define training requirements and support end-user training and knowledge transfer. Monitor adoption, engagement, benefits realisation and business outcomes following implementation. Support continuous improvement and lessons-learned activities throughout the programme. Change Manager Skills and Experience Extensive experience in Change Management, Business Transformation or Organisational Development. Strong Organisational Change Management (OCM) experience. Proven experience delivering complex transformation and change programmes. Experience within Central Government, Public Sector, Defence, Healthcare, Local Authority or another highly regulated environment. Strong experience conducting change impact assessments, stakeholder analysis and business readiness assessments. Experience developing adoption strategies and supporting benefits realisation. Strong stakeholder management with experience engaging senior client and executive stakeholders. Experience with programme governance, risk and issue management, reporting and change control. Strong workshop facilitation, communication, presentation, negotiation and conflict resolution skills. Experience developing change communications, training strategies and engagement activities. Strong understanding of programme and project delivery lifecycles. Prosci or Change Management Institute (CMI) certification would be advantageous. PRINCE2, MSP, PMP, Agile or ITIL certification would also be beneficial. Previous Ministry of Justice (MOJ) or wider Central Government experience would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Nous recherchons un Ingénieur DevSecOps spécialisé en gestion des vulnérabilités pour rejoindre un environnement international exigeant, fortement orienté sécurité, automatisation et gouvernance. Objectif : Il s'agit de renforcer la gestion des vulnérabilités sur le périmètre Business Applications, d'industrialiser les pratiques DevSecOps et d'assurer une traçabilité complète, dans un environnement international et réglementé. Le poste implique de travailler avec les équipes Dev, Infra, Sécurité, Architecture et Claranet. Remédiation des vulnérabilités middleware (~80 %) · Tenir l'inventaire des composants middleware et de leurs versions : runtimes Java et .NET, serveurs web, images de base de conteneurs, Node.js, Amazon Corretto… · Traiter les résultats des scanners Qualys et MDASH : dédoublonnage, qualification, analyse de l'exploitabilité réelle, puis priorisation selon le CVSS, l'EPSS, le catalogue KEV et l'exposition de l'actif. · Corriger : montées de version, correctifs de configuration, durcissement, reconstruction et rebasage des images de conteneurs. · Superviser les tests des correctifs hors production avec les PO et les BRM (Business Relationship Managers), définir les plans de retour arrière et coordonner les mises en production via le Change Management. · Anticiper les fins de vie et de support : plans de migration, suivi des échéances, demandes d'exception temporaire documentées. · Industrialiser avec l'IaC, les pipelines, Ansible et Terraform, et automatiser la mise à jour des images de base. · Coordonner la remédiation avec Claranet et les équipes Sécurité. Supervision de la remédiation applicative (~20 %) · Administrer et améliorer la chaîne d'analyse de code dans les pipelines : SAST, SCA/dépendances, détection de secrets, scan IaC, DAST. · Définir et faire appliquer des quality gates et security gates, avec des politiques de blocage par sévérité et par ligne métier. · Qualifier les alertes, éliminer les faux positifs et instruire les dérogations (durée, justification, validation). · Piloter la correction par les équipes de dev : affectation, suivi des SLA par sévérité, relances, escalades et revues périodiques par application et par squad. · Produire des tableaux de bord et des synthèses pour le management : backlog, âge moyen des vulnérabilités, respect des SLA, tendances mensuelles. · Présenter les tendances en réunion avec les devs, les PO et la sécurité. · Accompagner et former les développeurs : guides de code sécurisé, patterns récurrents, sensibilisation. · Contribuer aux processus Change et Incident, ainsi qu'à la veille et à l'alerte CVE sur les composants critiques. Hors périmètre : le support utilisateur niveau 1 et les tests fonctionnels applicatifs. Environnement technique · Middleware : Tomcat, JBoss/WildFly, IIS, WebSphere, Node.js, Apache, Nginx, MQ, Corretto · OS et conteneurs : Linux, Windows Server, Docker, Kubernetes/AKS, durcissement d'images · Gestion des vulnérabilités : CVSS, EPSS, KEV, CVE/NVD, SBOM CycloneDX/SPDX, cycle de patch · Outils sécurité : GitHub Advanced Security, Qualys, Artifactory, MDASH · CI/CD : GitHub Actions, Azure DevOps, security gates · Automatisation : PowerShell, Terraform, Ansible · Cloud : Azure, Defender for Cloud, Key Vault, ACR, Landing Zone Secrets, CyberArk/Conjur, comptes de service, rotation · Reporting : Power BI

Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance and resilience. Support recovery planning during major incidents where capacity or performance has been affected. Escalate capacity-related risks to operational teams, service leadership and relevant stakeholders. Develop and maintain capacity reports, dashboards and performance metrics. Produce Capacity Risk Assessments and recommend appropriate mitigation actions. Develop and track Capacity Improvement Plans through to completion. Work closely with technical teams to ensure capacity requirements are incorporated into service planning and operational decision-making. Support continual service improvement by identifying opportunities to improve performance, resilience and resource efficiency. Capacity Manager Skills and Experience Strong Capacity Management experience within complex IT service environments. Proven experience monitoring infrastructure, application and service capacity. Strong experience analysing performance, utilisation, demand and capacity trends. Experience identifying capacity constraints, bottlenecks and service risks. Strong demand forecasting and capacity planning experience. Experience producing Capacity Risk Assessments and Capacity Forecasts. Experience producing Performance and Utilisation Reports, dashboards and management information. Experience developing and managing Capacity Improvement Plans. Experience supporting major incident recovery where capacity, resilience or performance is affected. Strong understanding of IT service resilience, availability and performance management. Experience coordinating capacity requirements across multiple technical teams and service areas. Strong understanding of IT service management and ITIL-aligned processes. Strong analytical, problem-solving and risk management skills. Strong stakeholder management and communication skills across technical, operational and leadership teams. ITIL knowledge or certification would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Server Tooling and Orchestration Specialist - Remote - Outside IR35 Must have or be eligible to obtain SC Clearance The role combines hands-on SCORCH runbook development and troubleshooting with PowerShell automation and integrations across ServiceNow, SCOM, Active Directory and Microsoft Entra ID. This position is suited to an experienced SCORCH specialist who understands enterprise automation and is comfortable taking ownership of critical production services within an ITIL-aligned environment. Server Tooling and Orchestration Specialist Responsibilities Administer, support and maintain Microsoft System Center Orchestrator (SCORCH) environments. Maintain the availability, health, performance and resilience of production and non-production SCORCH platforms. Design, maintain, test, deploy and optimise SCORCH runbooks. Develop and support PowerShell-based automation workflows for request fulfilment and operational automation. Diagnose failed automations, integration failures and workflow errors. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD / Entra ID, Exchange Online and Microsoft Teams. Support ServiceNow ITSM workflows, automated ticket creation, request fulfilment and REST API integrations. Support SCOM alert processing, event management and monitoring integrations. Plan and deliver patching, upgrades, releases, capacity management and platform lifecycle activities. Investigate incidents and problems affecting automation services and contribute to root cause analysis. Support service restoration and major incidents involving automation, monitoring or integration services. Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures. Deliver changes in line with ITIL processes, security controls, SLAs and agreed change windows. Server Tooling and Orchestration Specialist Skills and Experience Strong hands-on Microsoft System Center Orchestrator (SCORCH) experience is essential. Proven experience supporting, troubleshooting and maintaining SCORCH runbooks and automation services. Experience designing, testing and deploying Orchestrator runbooks within enterprise environments. Advanced PowerShell scripting and automation experience. Desirable Experience of ServiceNow Integration experience Experience with Kelverion Integration Packs would be advantageous. Experience with SQL Always On Availability Groups, Hyper-V Replica or highly available SCORCH architectures would be beneficial. VMware PowerCLI, virtualisation, hybrid Data Centre or wider infrastructure automation experience would be advantageous. Experience supporting secure, regulated or highly governed environments would be beneficial. Flexibility to support out-of-hours activities where required. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.