Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Your search returns 698 results.
Permanent

Job VacancyIT Infrastructure Engineer

Nexus Jobs Limited
Published on

US$65k-90k
New York, United States of America
Infrastructure Engineer New York For this role you will need to have at least 5 to 7 years hands-on proven expertise as an Infrastructure Engineer. This role is key towards promoting and representing IT practices and requires an in-depth knowledge of Apple MAC (iOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference and video support, messaging, desktop and mobile telephony, asset management tools, file sharing protocols, user permissions and folder administration. Key Responsibilities: Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft O365 (SharePoint, Email, Teams, OneDrive, Word, Excel, Powerpoint etc.) Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsibility for monitoring,response and audit on all NY based systems. Active representation and participation in weekly Change Management meetings. Responsible for IT new starter training and inductions. Maintain all aspects of IT security systems, including access control, alarm systems. Maintenance and upkeep of network management systems (Meraki). Collaborate with global IT colleagues to manage global application deployments, updates to desktop, patch deployments and system updates. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to Senior IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. Main Skills Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server administration desired. Active Directory administration essential. Azure system administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Microsoft O365 / Azure support an advantage. Exposure to backup applications an advantage (Druva). Prior experience in supporting 100+ employees an advantage. Mobile Device support (iPhone, iPad and MacBook's) essential The Client is based in downtown New York USA. Salary is circa $65K - $90K. Please send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancyIT Infrastructure Team Lead

Nexus Jobs Limited
Published on

£65k-75k
London, England, United Kingdom
IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancySenior IT Infrastructure & Systems Manager

Nexus Jobs Limited
Published on

£55k-60k
London, England, United Kingdom
Senior IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role 3 days in the office in Central London. Salary for this role will be in the range £55K - £60K. Do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancySystems Engineering Consultant

Rise Technical Recruitment Ltd
Published on

£50k-60k
BS1 2HP, Bristol, England, United Kingdom
Systems Engineering Consultant Bristol (Hybrid, 3 days per week) £50,000 - £60,000 + Bonus + Private Healthcare + Life Insurance + Hybrid Working + Progression + Training Are you a Systems Engineer with industry experience looking to accelerate your development, gain exposure to a wider variety of complex engineering projects, and join a specialist consultancy where you'll work directly with leading Defence, Nuclear and Space organisations while receiving structured support and clear progression opportunities? This is an excellent opportunity to join a growing Systems Engineering consultancy that delivers projects across Defence, Nuclear, Space and Utilities. Working alongside experienced consultants, you will support clients through a range of activities including concept development, systems architecture, requirements management, integration and verification. The role is ideally suited to someone who has completed a graduate scheme or gained early career experience within a major engineering organisation and is looking for broader exposure, greater responsibility and faster professional development. You'll have the opportunity to work across multiple projects and industries rather than being confined to a single programme. You'll join a highly collaborative business that invests heavily in training, knowledge sharing and career progression. With increasing demand from Defence and Nuclear clients, this is a fantastic opportunity to build long-term consultancy skills while working on technically challenging and rewarding projects. The Role: *Support systems engineering activities across the project lifecycle *Contribute to concept studies, architecture development and technical analysis *Develop and manage system requirements and supporting documentation *Engage with clients and stakeholders across Defence, Nuclear and Space programmes *Support verification, validation and systems integration activities The Person: *2+ years' industry experience within Systems Engineering *Background in Defence, Nuclear, Aerospace, Security or another complex engineering environment *Understanding of systems engineering principles and lifecycle activities *Strong communication skills and an interest in developing consultancy skills *Must be eligible to obtain UK Security Clearance (SC) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Contractor

Contractor jobMOA ALMT CIB FO

ABSIS CONSEIL
Published on
Kondor+
Sybase
Transact-SQL

1 year
550-600 €
Ile-de-France, France
Contexte de la mission Dans le cadre du renforcement des équipes IT/MOA en charge des activités de marché d'un grand établissement bancaire de premier plan, nous recherchons un(e) Maître d'Ouvrage ALMT CIB Front Office. Vous interviendrez au sein d'une équipe projet en charge du paramétrage, de l'évolution et du support fonctionnel de la plateforme du progiciel du client, outil de référence pour la gestion des activités de trading, de risque et de back-office sur les marchés financiers. Vous serez l'interlocuteur(trice) privilégié(e) entre les équipes métier (Front Office, Middle Office, Back Office) et les équipes techniques pour la conception, la rédaction des spécifications et le suivi des évolutions applicatives. Missions et livrables attendus Recueillir et analyser les besoins métier auprès des utilisateurs (traders, middle/back office) Rédiger les spécifications fonctionnelles et suivre leur mise en œuvre technique Paramétrer et faire évoluer le progiciel en fonction des besoins identifiés Participer aux phases de tests (recette fonctionnelle, tests d'intégration) et à la validation des livrables Assurer un support fonctionnel de niveau 2/3 auprès des utilisateurs Contribuer à la documentation fonctionnelle et technique Travailler en lien avec les équipes techniques sur les requêtes et extractions de données (base Sybase)
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Permanent

Job VacancyCloud Architect (DV Security Cleared)

CGI
Published on

London, England, United Kingdom
The Cloud Architect is responsible for analysing existing on-premise systems and designing, planning, and supporting their migration into a secure, scalable, and cloud-native environment. The role focuses on modernising architectures, leveraging managed services, and ensuring migrations deliver measurable business and technical benefits, while working closely with technical stakeholders across multiple teams. Key Responsibilities Discovery & Analysis - Analyse existing on-premise infrastructure, applications, and integrations, including compute, storage, networking, security, and operational processes. - Classify workloads using recognised migration strategies (e.g. 6Rs: Rehost, Replatform, Refactor, Retire, Retain, Replace). - Capture non-functional requirements including availability, performance, security, compliance, and cost considerations. Cloud Architecture & Design - Design target-state architectures aligned with cloud-native best practices. - Define architectures leveraging AWS services such as: Compute, Networking, Storage & Data, Security, and Observability. - Produce clear architecture artefacts including diagrams, ADRs, migration runbooks, and landing zone designs. Migration Planning & Execution - Create and maintain migration plans and roadmaps, including sequencing, dependencies, risks, and rollback strategies. - Support or lead migration activities including environment build, application migration, data migration, and cutover support. - Ensure cloud environments are secure, resilient, scalable, and cost-optimised. Technical Stakeholder Collaboration - Work closely with technical stakeholders, including application owners, infrastructure engineers, DevOps teams, security specialists, and architects, to understand current systems and future requirements. - Clearly communicate architectural decisions, trade-offs, risks, and assumptions, ensuring stakeholder buy-in and alignment. Skills & Experience Essential Strong experience with on-premise infrastructure (VMware, physical servers, networking, storage). Proven experience designing and delivering cloud architectures. Deep understanding of core cloud services, networking, and security. Experience working closely with technical stakeholders across multiple disciplines. Strong communication skills, able to explain complex technical concepts clearly. Desirable Experience with containerisation and orchestration platforms (e.g. Docker, Kubernetes, or equivalent technologies). Experience with Infrastructure as Code (IaC) using industry-standard tools (e.g. Terraform, ARM, Bicep, Pulumi, or similar). Familiarity with CI/CD pipelines and DevOps tooling, supporting automated build, test, and deployment workflows. Relevant cloud or platform certifications (e.g. cloud architecture, DevOps, or infrastructure certifications from recognised providers).
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Permanent

Job VacancyDevOps Architect with AWS

Nexus Jobs Limited
Published on

£65k-80k
Leeds, England, United Kingdom
DevOps Architect with AWS Our Client is an established international company with offices in Leeds UK. The looking to recruit a DevOps Architect with at least 3 to 5 years expertise as DevOps Architect around an AWS environment. You'll support Project Management teams to successfully implement and monitor initiatives and provide supporting technical documentation. You will also assist with establishing IT Architecture best practice and drive continuous improvement. The role will also involve staying at the forefront of new technologies and new vendors Serve as an AWS specialist, consult and provide technical guidance on AWS design, governance, performance, scalability, security, operations and cost control best practices to ensure we maximize our AWS investment Work with our partners in IT and the business to guide the architecture and high level solutioning of new products and services so that they operate excellently Assess our cloud maturity, review existing AWS cloud implementations, identify gaps and suggest improvements to improve our cloud maturity horizons Work as part of a team on larger solutions, providing technical support as requested, for internal and external Team members to meet delivery timescales Map the state of products today, and their path over the next 3-5 years to support EOL and EOS risk mitigation Support the DevOps teams who run the existing applications to improve our technical maturity levels, as well as the availability, functionality, performance, security and cost of running those applications Guide the depreciation and removal of outdated technologies and practices across the business to minimize risk Guide the adoption of new technologies and practices across the business to maximize our technological advantage Define, refine, automate and improve our processes so that as a company we're more efficient, effective, safe and secure Promote a continuous, automated, and feedback-driven route to Production for product changes Keep up-to-date with current and future technologies, products and strategies Qualifications BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Producing technical artefacts and documenting the As-Is and To-Be states Devising the best cost optimization solutions and following best practices for cloud services Defining standards and cross product patterns to improve our consistency across a wide landscape of existing and new products. Security awareness and experience, with a “security by design” mindset Agile development techniques and Project management (SCRUM, KANBAN etc.) Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels Ability to work effectively within a team and autonomously with minimal supervision The ability to support people through change Must have the following: 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ years of production experience within AWS Experience designing, implementing and operating large scale SaaS products Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. This is an exciting position for someone who enjoys challenges. The salary will dependent upon expertise but in the range £65K - £80K + Bonus + Car allowance. The position will be based at the Clients Leeds offices although you can work remotely and attend meetings as and when required. So send your CV to us in Word format along with your Salary and notice period.
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Contractor
Permanent

Job VacancyExpert MDM Workspace ONE (VMware) – Support N3 & Administration – H/F

Gamme solutions
Published on
Workspace One

1 year
Ile-de-France, France
ContexteDans le cadre de l'administration et de l'évolution de la plateforme Mobile Device Management (MDM) du Groupe BPCE, nous recherchons un Expert MDM Workspace ONE pour assurer le support de niveau 3, l'administration de la plateforme et le maintien en condition opérationnelle des environnements de mobilité. Vous interviendrez sur des sujets d'administration, d'intégration, de sécurité, d'automatisation et d'accompagnement des équipes Infrastructure, Sécurité et Support. MissionsAssurer le support N3 et traiter les incidents complexes via ServiceNow. Administrer la plateforme Workspace ONE UEM et ses composants associés. Gérer les profils utilisateurs, politiques de sécurité, applications, certificats et configurations. Garantir le maintien en condition opérationnelle et la disponibilité de la plateforme. Réaliser les opérations d'administration courante et les évolutions techniques. Déployer les nouvelles versions et les correctifs de la solution MDM. Homologuer les nouveaux terminaux et les nouvelles versions des systèmes d'exploitation. Participer aux phases de qualification, de recette et de validation des évolutions. Assurer l'intégration avec les services d'entreprise : Active Directory Entra ID (Azure AD) PKI VPN Messagerie SSO Participer aux projets liés à la mobilité d'entreprise. Développer des scripts d'automatisation (PowerShell). Produire la documentation technique et les procédures d'exploitation. Réaliser les reportings et le suivi des indicateurs de conformité. Contribuer à l'amélioration continue de la plateforme. Environnement techniqueWorkspace ONE UEM Workspace ONE Access Workspace ONE Intelligence Workspace ONE Hub Services API Workspace ONE Mobile Device Management (MDM) Active Directory Microsoft Entra ID (Azure AD) PKI VPN SSO ServiceNow PowerShell iOS Android Windows Compétences indispensablesExpertise en Mobile Device Management (MDM) Administration de Workspace ONE UEM Support N3 Gestion des politiques de sécurité et de conformité Intégration avec Active Directory et Entra ID Déploiement et administration de terminaux mobiles Analyse et résolution d'incidents complexes Compétences appréciéesPowerShell ServiceNow Automatisation des tâches d'exploitation Connaissances en PKI, VPN et SSO Profil recherchéExpérience confirmée en administration de solutions MDM. Très bonne maîtrise de Workspace ONE et de son écosystème. Solides connaissances des environnements Windows et de la mobilité d'entreprise. Capacité à intervenir sur des sujets Build & Run. Esprit d'analyse, autonomie et excellent sens du service. Anglais professionnel.
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Permanent

Job VacancyDevOps Engineer with AWS

Nexus Jobs Limited
Published on

£60k-80k
Leeds, England, United Kingdom
DevOps Engineer with AWS To successfully build and deliver our next-generation cloud-hosted and cloud-native technology platforms. You will work within product teams responsible for the full software development life cycle, from conception to deployment. You will support the teams to ensure that solutions and products being developed consider all functional and non-functional requirements including support, maintenance, capacity, security and with a focus on performance. In addition, you will use your skills and experience to help implement DevOps practices across all of IT and drive the modernisation of our platform going forwards. Key accountabilities Build and maintain production and non-production environments to ensure high availability and cost optimization Build and maintain continuous integration and deployment pipelines to achieve fast, effect software delivery Improve performance and scalability of existing systems to meet functional and non-functional requirements Monitor and troubleshoot infrastructure related issues to minimize incidents and achieve resolution SLAs Develop and document best practices for application build and deployment (CI/CD) Contribute to ensuring that applications perform to user expectations and are continuously improved and maintained Work with the Lead Software Engineers, Architecture team and the Solution Delivery teams to contribute to the on-time delivery of solutions and applications Obtain guidance and approval as required to advance activities and resolve issues Communicate regularly regarding the status of current software delivery activities, actively participating in all relevant Scrum ceremonies Maintain an up to date working knowledge of industry best practice in the areas of software engineering and development, supporting and mentoring Solution Delivery teams where necessary BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Ability to work effectively within a team and autonomously with minimal supervision Be confident with Infrastructure as Code and code release strategies. Have experience with application and infrastructure monitoring. Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Agile development techniques and Project management (SCRUM, KANBAN etc.) You'll be familiar with a cloud-native approach You have a curiosity for new technologies and a thirst for automation, standardisation, continuous integration and continuous delivery Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels The ability to support people through change A strong problem solver and a self-starter with a 'can do' attitude. You will speak fluent English with excellent verbal and written communication skills Proficient with Git and Git workflows Exceptional understanding of AWS, containerisation technology, infrastructure and strong technical design skills. Experience with the full software development lifecycle and delivery using Agile practices. Automating cloud native technologies, deploying applications, and provisioning infrastructure. Infrastructure as Code, using CloudFormation, Terraform, or other tools. Azure DevOps Pipelines JIRA & Confluence Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Develop platforms with scalability, security and performance in mind, leveraging the cloud. 5+ years of experience as a technical specialist. 2+ years of hands-on experience of programming in languages such as .Net, Java, C++, Python, Ruby, Go, Swift or similar object-oriented language. Experience with AWS - including but not limited to EC2, S3, RDS, Lambda and CloudFormation Experience of SQL and Windows severs would be beneficial Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. Experienced in working in an agile environment (Scrum / Kanban). You'll be someone who is happy to work independently or collaboratively on multiple tasks. Overall you are a highly motivated DevOps engineer who is passionate about writing excellent code, have strong communication skills and keen to continuously learn and share knowledge with other The Client is happy to consider 2 days a week in the office or at a push 2 days a month. Salary circa £60K - £80K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
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Permanent

Job VacancyInteraction Designer

CGI
Published on

United Kingdom
At CGI, we design digital services that make a meaningful difference to citizens across the UK. As an Interaction Designer, you'll help shape intuitive, accessible, and user-centred government services that improve how people interact with critical public sector systems. Working within collaborative multidisciplinary teams, you'll transform user needs and research insights into seamless digital experiences aligned to government standards and accessibility best practice. You'll have the opportunity to influence service design, contribute innovative ideas, and work on high-profile programmes where your expertise will directly impact service quality, accessibility, and user satisfaction. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
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Contractor

Contractor jobD365 Consultant

Focus Cloud Group
Published on
Microsoft Dynamics

9 months
Brussels, Brussels-Capital, Belgium
Dynamics 365 F&O Functional Consultant (Finance) – freelance Location: Belgium (Hybrid with travel as required) Contract Type: Freelance / Contract Duration: Initial 9 months (extensions likely) Start Date: ASAP Essentials: French & English The Role We are seeking a highly experienced Dynamics 365 Finance & Operations Functional Consultant to support the rollout and localisation of the Finance module across Belgium and the Netherlands. This is a key delivery role within a large-scale D365 F&O transformation programme. The successful consultant will work closely with finance stakeholders, business process owners, project teams, and technical resources to ensure a successful deployment aligned with both global standards and local business requirements. The ideal candidate will be a proven D365 F&O Finance specialist with multiple end-to-end implementation cycles, strong stakeholder management capabilities, and experience delivering finance workstreams within complex international environments. Key Responsibilities Lead the functional delivery of the D365 F&O Finance workstream across Belgium and the Netherlands. Facilitate workshops with finance and business stakeholders to gather, challenge, and document requirements. Analyse existing finance processes and design future-state solutions aligned with D365 best practice. Configure and optimise D365 F&O Finance modules including: General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash & Bank Management Financial Reporting Budgeting and Cost Control Support localisation requirements for Belgium and Dutch entities. Produce high-quality functional design documentation, process maps, and solution specifications. Conduct fit-gap analysis and recommend scalable solutions where standard functionality is not sufficient. Work closely with technical consultants and developers to support integrations, customisations, and data migration activities. Support SIT, UAT, defect resolution, and deployment activities. Deliver end-user training and knowledge transfer to business teams. Provide post-go-live support and assist with hypercare activities. Act as a trusted advisor to programme leadership and finance stakeholders.
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Permanent

Job VacancySenior Project Manager

CGI
Published on

Leeds, England, United Kingdom
At CGI, we deliver technology that transforms organisations and drives measurable outcomes for our clients. As a Senior Project Manager/Senior Delivery Manager, you will take ownership of complex, technology-enabled projects, leading from the front to ensure successful delivery against time, cost, quality, and contractual commitments. You will play a pivotal role in shaping delivery excellence, strengthening trusted client relationships, and guiding high-performing teams to turn strategy into tangible results. Working in a collaborative, supportive environment, you will be empowered to make decisions, solve challenges creatively, and directly influence business impact while advancing your own professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based out of our Leeds office. Occasional travel to client offices in Yorkshire will be expected
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Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness

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