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Premium Job
Permanent

Job Vacancy
IT Service Manager

DWP
Published on

£37,497-38,373
Blackpool, England, United Kingdom

ITSM Pay up to £38,373 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Our Digital Channels Service Management Team support various services including, but not limited to Inbound and Outbound mail, electronic document management and SMS messaging. As IT Service Manager you are responsible for implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criterion: An understanding of key financial management for Live Service contracts, especially Contact Centre with demonstrable experience of collecting and reporting Live Service data in a manner that allows effective decision making to occur* Knowledge of ITIL 4 Service Management Framework and relevant tools e.g. ServiceNow, particularly in the role of Catalogue Administrator Ability to undertake routine Service Management tasks in accordance with Process and Procedures Ability to react quickly to service demands to ensure a continued service provision for Contact centre Inbound and Outbound mail, electronic document management and SMS messaging Experience in reporting of service performance to key stakeholders Experience of communicating to different stakeholders and ability to show the status and performance of services in various formats. Including experience of working with suppliers and internal product teams You and your role Working as part of a team, you undertake a range of service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction Responding to queries addressing all aspects of the Products and Services including reference to and the application of policies and processes Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) including interpretation and analysis of data Production of dashboards, providing a single view on service performance for key senior stakeholders. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 37,497. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £10,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Senior User Researcher

DWP
Published on

£55,557-66,058
Blackpool, England, United Kingdom

Senior User Researcher Pay up to £66,058 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on the value of research, defending research findings and challenging others on the use of research. Experience of working with constraints and adapting approaches to mitigate against constraints. You and your role This Senior User Researcher role is part of our Hybrid Cloud Services (HCS) team. You'll be leading on the planning and execution of strategic research activities, defining issues faced by the HCS team and users. You have the skills and knowledge to choose and implement the right research strategies, guiding and supporting your team of user researchers. We want you to make sure that the quality, efficiency and accuracy of the research conducted remains high, and that we're representing users effectively, as well as working with the wider research community to define and share best practices. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,090 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Business Analyst

DWP
Published on

£42,614
Blackpool, England, United Kingdom

Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for Business Analysts to join our thriving community of practise here at DWP Digital. We have 9 open vacancies across a range of our multi-disciplinary teams and projects. Technology Services - responsible for designing, delivering and operating environments to enable reliable and secure digital customer journeys Hybrid Cloud Services - delivering the hosting that underpins all DWP's digital services DWP Maternity Allowance modernisation team - providing a more simple and efficient service for Maternity Allowance customers. Digital Retirement - responsible for running and transforming our Digital Retirement Services. The GOV.UK team - responsible for corporate publishing and signposting. You will work alongside User Researchers, Developers and QAs and have opportunity to develop your management and coaching skills. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. A key part of the role will be to work collaboratively with our Product Owners to agree roadmap priorities, feed into delivery plans, new features and products as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. We have scale, variety and complexity here that you won't find in other organisations Apply today and launch a rewarding career in one of the strongest BA communities in the UK. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Our team provide critical insight to support DWP in delivering critical public services. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. What skills, knowledge and experience will you need? Significant experience of working as a Business Analyst and evidence of carrying out a wide range of analysis activities Experience in identifying and building strong relationships with stakeholders Ability to identify improvements and make recommendations for business improvement processes Details. Wages. Perks. Location: We have 9 vacancies available across Birmingham, Blackpool, Leeds, Manchester Newcastle or Sheffield. You'll join us in whichever of our digital hubs is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £45,081. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Network Operations Engineer

DWP
Published on

£42,614-52,442
Blackpool, England, United Kingdom

Network Operations Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP have been carrying out a large technology transition over the past few years and there is still a long way to go. Join the Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Experience of IT Service Management processes. Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista). Experience with network monitoring and analysis tooling. You and your role We have several projects underway in Wi-Fi, On-Prem Datacentre and Cloud solutions that require skilled, self-sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable. You will provide support for incident and problem resolution and implement BAU exercises, this could involve out of hours work. You should have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers. Be able to understand IT Service Management process with a focus on incident, problem and accept into service management. Conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Senior QA Tester

DWP
Published on

£42,614-45,081
Blackpool, England, United Kingdom

Pay up to £45,081 plus 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for two Senior QA Testers to join our Digital Channels Contact Centre (DCCC) team. You'll test applications and services that allow millions of users to access essential benefits. Our team work at the centre of the modernisation of digital telephony services for the UK Government, a critical programme of work as we transform public services. DWP is UK's largest department, every year we pay over £120 billion to 18million DWP customers. DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need to show us in your application? Proven experience of testing large Contact Centre Cloud-based telephony platforms. Proven experience of the latest Telephony testing tools, techniques and methodologies with an understanding of where it would be beneficial to apply them. Experience of test automation in relation to a Contact Centre environment. Experience of maintaining full traceability of requirements, tests and defects. Proven experience in managing and driving the resolution of defects or issues preventing delivery of Testing activities. Proven ability to set the Testing strategic direction for product teams, supporting and contributing to the wider Testing community. You and your role You will be part of our Digital Channels Contact Centre (DCCC), supporting the delivery of telephony services to both citizen and DWP colleagues. You'll give technical and strategic leadership to multiple Testers across our product teams. That means overseeing the products they deliver, support and test, and includes environment maintenance, upgrades, and availability, tooling support and defect triage. You will oversee all levels of system testing to enable the successful implementation of DCCC releases. Our QA Testers are at the centre of innovation at DWP. When we try something new, you and your team tell us if it works, spot defects and resolve issues. You'll make sure our products work for millions of people who need them. Details. Wages. Perks. Location: You'll join us in your choice of one our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. Pay: In return for your skills, we offer competitive pay of up to £45,081 p.a. Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (Worth up to £12,500/year). Holidays: You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.

Premium Job
Permanent

Job Vacancy
Senior IT Service Manager

DWP
Published on

£55,557-66,058
Blackpool, England, United Kingdom

Senior IT Service Manager Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Previous Service Management experience in a large complex IT environment, including understanding of and exposure to ITIL Service Management Framework to deliver a quality service and continuous improvement Ability to build strong relationships across a diverse range of stakeholders and services Previous experience of strategic planning and defining future direction Previous experience of operating in a senior leadership role, including line management, and coaching of medium to large operational teams You and your role As a Senior IT Service Manager, you will be working within our Centralised Application Support Services (CASS) to liaise with Digital Practice team and ensure key framework adoptions and standard are aligned, driving innovation and continuous improvement across CASS. You'll be a member of senior leadership in the CASS team, giving you a unique opportunity to steer and shape the direction of the function to meet service needs as they change and grow. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £66,058. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,090 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Permanent

Job Vacancy
Lead Digital Practice Support Manager

DWP
Published on

£55,557
Blackpool, England, United Kingdom

Practice Support Managers in DWP Digital are responsible for supporting and building capability within their Practice communities. They work closely with the Head of Practice, Executive Sponsor and Heads of Role to co-ordinate recruitment, deploy members to assignments, identify suitable learning & development opportunities, support the organisation of practice events and in developing their Practice frameworks and plans, including measurable outcomes. A Lead Digital Practice Support Manager will manage the day-to-day operation of the team in the development and running of an effective support framework for a Community of Practice. They will be responsible for the enablement and execution of the Practice plan on behalf of the Head of Practice, supporting the Head of Practice and Heads of Role to deliver their accountabilities to a community of over 1800 engineers across Digital Group. This includes working alongside, collaborating with and influencing stakeholders at senior levels across the organisation on a daily basis in order to build key strategic relationships. Job description As a Lead Digital Practice Support manager, you will need to have the skills and experience to: Work closely with our Heads of Role (HoR), Head of Practices (HoP) and senior stakeholders to provide advice which supports the implementation of community engagement programs. Contribute to the development of strategy and business needs in the "Practice plan" including ownership of deliverables and ensuring outcomes. Lead teams, building capabilities, harnessing opportunities, to ensure that services are maintained to Departmental standards. Show Leadership skills and undertake day-to-day line management of the Communications and Engagement workstream. Work closely with the Head of Role for Practice Support and the Practice Excellence Team, sharing knowledge, information, and guidance and contributing to improving the level of consistency and standardisation in the operation of practice support. Manage escalations, identifying problems and choose from a range of potential solutions where the objective is still reasonably clear. Identify and implement key performance metrics to drive continuous improvement to practice maturity. Be an active member of the Digital Practice Support Community, driving and leading opportunities to share knowledge and develop a strong community presence. Plan and manage end to end delivery of Practice events including cross government events. Develop and manage the processes and guidance that support the design and delivery of appropriate communications and frameworks. Develop, manage and co-ordinate the delivery of communication plans ensuring effective embedding of key messages. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £55,557. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Premium Job
Permanent

Job Vacancy
Infrastructure Engineer

DWP
Published on

£42,614-53,347
Blackpool, England, United Kingdom

Infrastructure Engineer Pay up to £53,347 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Do you have experience of Infrastructure and Application Monitoring or Data Warehouse and Dashboarding? You will join us in DWP Enterprise Tooling Team which is responsible for managing and maintaining a range of enterprise products that monitor and report the performance of the Department's IT systems. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience with the delivery and support of infrastructure services and solutions to assist the DWP with its strategic plans and roadmaps. Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Experience of working within an ITIL Framework and specifically providing 2nd/3rd line support for incidents, problems and changes. Applying different diagnostic techniques and methods in analysing and resolving issues, working up new practices and procedures or modifying existing processes to improve performance. Taking decisions regarding the prioritisation of your ongoing tasks as well as involvement in planning current and future deliverables and providing regular reporting to product and delivery managers. Experience of Operating Systems such as Microsoft Windows and multiple Unix or Linux distributions as well as being able to write and diagnose any issues with scripts within these environments. You and your role Your role will involve investigating issues, as and when they arise, ensuring that our monitoring services are running optimally and assisting with testing, validating and producing deployment plans for product upgrades and patches. You will be working to ITIL standards across Incident, Problem and Change management as you maintain the Portfolio of Enterprise Tools within our domain to provide a robust and modern enterprise strength capability. Working level experience of IT infrastructure concepts is paramount as this knowledge will allow you to work in collaboration with a range of internal and external partners, stakeholders and customers. Experience in the Tooling Portfolio that we operate, particularly Splunk, Dynatrace and Cribl, would be beneficial but not essential as training will also be provided to the right candidate. We operate a variety of systems including Windows and various flavours of UNIX. You will be confident remotely accessing servers via Remote Desktop Services and SSH. Our Tooling Portfolio monitors and analyses our Hybrid hosting estate which is heavily leaning toward a substantial Public Cloud footprint. Therefore, we are looking for applicants with engineering skills and confidence to deploy and support cloud instance elements both via the console or using Infrastructure as Code techniques. As we move towards more solutions based on containerisation technologies you will also be expected to have, and be able to demonstrate, a good understanding of this. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £53,347. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

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Permanent

Job Vacancy
Senior Cyber Security Manager

DWP
Published on

£55,557-78,607
Blackpool, England, United Kingdom

Senior Cyber Security Vulnerability Manager Pay up to £78,607 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for skilled and experienced Senior Security Vulnerability Managers to provide support in delivering our vulnerability management program and align it with our security risk strategy and performance objectives. You'll be providing security governance and overseeing the vulnerability management process across the department. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Excellent communication skills, with the ability to explain complex situations in a way that draws out the essential facts to enable decisions to be made based on risk-based criteria and make recommendations/judgments, based on knowledge and experience to both technical and non-technical stakeholders. Demonstrable experience of working on complex IT infrastructures and across a multi-cloud and on-premises environment, with a solid grasp of cloud security principles and technologies for cloud-hosted services. Demonstrable knowledge and understanding of the methods and tools used for conducting vulnerability assessments against large and complex infrastructure. Demonstrable experience in examining and analysing new cybersecurity threats and vulnerabilities and suggest strategies to mitigate them. Ability to apply expertise and insight to enrich threat information, including understanding the behaviour, capabilities and activities of threat actors and assessing possible implications, prioritising remediation of identified vulnerabilities for multiple systems. Excellent level of knowledge of relevant cybersecurity standards and frameworks with certification at foundation level (or working towards) in at least one, combined with practical experience of implementing frameworks or applying standards to a complex IT environment You and your role A key aspect of the role is validating configurations across interconnected and complex systems. Your expertise will enable you to translate industry standards into tailored policies, procedures, and guidelines, driving improvements in our security posture and championing best practices across the organization. In addition, you will develop and implement vulnerability management programs, create assessment templates, and ensure compliance with regulatory and audit requirements. Leading a small team, you will provide mentorship and foster a collaborative approach to achieving security excellence. If you are ready to make a meaningful impact by safeguarding critical systems and driving innovation in cybersecurity, we encourage you to apply and join our dedicated team in a dynamic and rewarding environment. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £78,607. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

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Lead DevOps Engineer - Azure

DWP
Published on

£72,664-89,995
Blackpool, England, United Kingdom

Lead DevOps Engineer Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead DevOps Engineer to join our community of tech experts in DWP Digital. You'll need to be a experienced DevOps leader who champions collaborative working. You will guide, coach and support a talented in-house team of Azure engineering specialists. You'll set and direct a development strategy that will change public services for millions of users. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Significant experience of developing and supporting Azure cloud-based applications. Significant knowledge of writing and maintaining Infrastructure, and Configuration as Code Significant experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages Significant experience of working in a DevOps environment - Continuous Integration & Deployment, Delivery methods and techniques, including agile scrum experience Significant knowledge of implementing and maintaining CI/CD pipelines Experience of supporting, guiding, and developing Engineers across multi-disciplinary teams in an agile environment. You and your role As a Lead DevOps Engineer you will lead our team of talented Azure specialist DevOps engineers. We're hiring you because we need your skills, and experience. You'll be a respected expert voice in DWP on DevOps and Azure. You enable our teams to develop, deliver and support innovative automation solutions that allow us to offer efficient, stable and consistent services to our users You will be setting and driving the strategy and direction of development, and actively collaborating with other digital teams in DWP and across government. You'll work with senior stakeholders and share best practices with the wider DWP Digital community, as well as utilising your own skills & experience to coach and guide the team to deliver the most effective solutions. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £72,664 to £89,995, based on your skills and capability. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £22,521 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

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Contracts

Contractor Permanent

Location
1

Blackpool, England, United Kingdom
0 Miles 100 Miles

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

< 2 years experience 2 to 5 years experience 5 to 10 years experience > 10 years experience

Date posted

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