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We’re looking for a Corporate Technical Support Engineer with a real drive and passion for excellent user experience. The role resides within our Corporate Technical Support team who are responsible for resolving service calls relating to the use of IT devices and their applications, including mobile phones, laptops, tablets, and desktop computers. You will be interacting with users across numerous communication channels, both virtual and face-to-face i.e. Microsoft Teams/Outlook, ServiceNow or our Tech bars. Some elements of this work can be physically demanding and involve lifting and installing equipment such as Monitors/personal computers and supporting meeting room equipment. As a member of the Corporate Technical support team, you will be supporting and maintaining new and existing services, products, and platforms. The ideal candidate would have an interest in end user computing and mobile device management. Our team culture is based around agile working and providing excellent service to both our internal and external customers. Responsibilities As a Corporate Technical Support Infrastructure Engineer your responsibilities will include but are not limited to, for the services, products and platforms supported: Responding to incidents, requests and changes. Monitoring the configuration, availability, security, capacity and performance. Engaging in continuous improvement activities. Tracking the life cycle of assets from acquisition through to disposal applying quality updates to asset records. Maximising the use of tools and technologies to deliver operational excellence. Engaging in wider communities of practice, identifying good practices we can adopt and sharing our experiences.

As the Senior IT Service Manager for One Login, you will provide the strategic leadership, vision and direction needed to build an industry leading service management capability that operates effectively at national scale. Reporting to the Head of Live Services for One Login, you will be accountable for shaping how government services experience, adopt and rely on One Login, ensuring that service quality, resilience and user experience remain consistently high across a diverse and rapidly expanding ecosystem. You will lead the development of a coherent, future focused service management strategy that supports One Login’s long-term ambitions and the needs of the wider government landscape. This includes defining or refining the operating model, governance structures, assurance frameworks and performance measures that will underpin a mature, scalable and data driven service management function. You will ensure that the differing technical, operational and support requirements of relying parties are understood, prioritised and translated into clear service outcomes, enabling each service to onboard, operate and evolve with confidence. Your role will involve close partnership with senior leaders and staff across Product, Architecture, Service Transition, Operational Support, Data and Security teams. You will act as a voice for service excellence, ensuring that service considerations are embedded into decision making, delivery planning and change processes across the One Login service. You will also represent One Login at cross government forums where necessary, shaping expectations, influencing direction and ensuring alignment with broader digital and identity strategies. As a senior leader for the service management function within One Login, you will shape and develop IT Service Managers, Service Relationship Managers and other service capability teams. You will foster a culture of accountability, continuous improvement and customer-centricity, ensuring that teams are empowered, skilled and supported to deliver high quality services. You will champion best practice, drive standardisation and ensure that service management evolves in line with industry standards, emerging technologies and the needs of government. Ultimately, you will play a pivotal role in ensuring that One Login delivers a reliable, secure and seamless experience for millions of users and hundreds of government services, now and in the future. As a Senior IT Service Manager you’ll be: accountable for the end-to-end strategic service experience for all relying parties, ensuring that government services adopting One Login receive a consistent, high quality and resilient service that meets their operational, technical and security needs at national scale. building and maintaining relationships across government, acting as the primary strategic partner for Relying Party leadership teams. You will ensure their priorities, risks and future needs are understood, anticipated and reflected in service planning, investment decisions and roadmap development. shaping and governing the relying party lifecycle, identifying structural gaps, systemic issues and opportunities for improvement across onboarding, transition, live service and ongoing optimisation. You will drive the evolution of these processes from a service perspective to ensure they are efficient, scalable and aligned to One Login’s long-term ambitions. leading continuous improvement across the entire service ecosystem, using data, insight and user feedback to enhance service performance, simplify interactions, reduce friction and improve the overall experience for relying parties. setting direction and standards for Business Continuity and Disaster Recovery plan, aligning with industry standards, mapping approach, templates and setting approach for ongoing improvements through testing and lessons learned exercises. acting as the senior point of escalation for critical service issues, ensuring that major incidents, risks and cross government challenges are managed effectively. You will provide authoritative input into governance boards, service forums and strategic decision making groups. overseeing and sponsoring service reviews, audits, incident investigations and improvement programmes, ensuring that lessons are embedded, systemic issues are addressed and service maturity continues to advance. driving the evolution of the One Login service management model, working closely with Product, Architecture, Service Transition, Operational Support, Data and Security to ensure service management is embedded into design, delivery and operational practices across the organisation. providing leadership, direction and development to IT Service Managers, Service Relationship Managers and other service capability teams, ensuring they are empowered, skilled and aligned to a shared vision of service excellence.

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. We are looking for a Software Developers to come and join our Secure Innovation & Advisory area which sits within the Space, Defence and Intelligence business unit here at CGI. The successful Senior Engineer can either be based out of either Gloucester or Manchester offices.

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. As a DevOps Engineer within the Space, Defence and Intelligence business unit, you will apply your technical expertise to the design, implementation, testing and ongoing support of CGI's tool chain. With strong skills in Terraform and Azure, you will be responsible for the automation of the software development lifecycle.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Credit Risk Analyst, you'll play a key role in shaping the future of our lending portfolios. You'll be at the forefront of credit decision optimisation, using data-driven insights to refine our strategies across the credit risk lifecycle. You'll help ensure lending decisions remain accurate, responsible, and aligned with our risk appetite and business goals, while supporting growth, customer outcomes and regulatory expectations. This is a high-impact role where your analytical expertise and curiosity will directly influence our ability to lend safely and fairly. Key Responsibilities - Develop expert understanding of new business originations and in-life credit risk management, including all aspects of credit decisioning and customer journeys - Optimise our credit underwriting - both automated and manual - to improve accuracy, efficiency, and control - Monitor and evaluate strategy performance, including underwriting, limit changes to drive performance improvements. - Investigate and develop new data sources to enhance insight and decision capability - Build and maintain datasets, dashboards and MI to support data-driven strategy decisions - Support business growth and profitability while balancing risk, reward and responsible lending - Work closely with 2LoD Credit Risk and Compliance to ensure strategies align with risk appetite and regulatory expectations - Collaborate with Product, Data and Engineering teams to deliver rapid, safe implementation of credit rules and enhancements - Produce thoughtful, actionable analysis and clear recommendations for decision-makers