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CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI is looking for a highly talented, driven, and dynamic Scrum Master with a passion for leading teams. At CGI, you will be involved in a mission critical project working alongside dedicated people like yourself, building forward looking solutions and making an impact with both internal and client stakeholders. CGI’s capabilities and our client engagements will offer you an exciting path for growth. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. This position is located in London, working predominantly on the client's site.

Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans.

Customer service management- You can manage customer service functions, including responding to issue reports, information requests and access. You have a successful relationship with customers. Continual service improvement- You can identify and explore opportunities for service and business improvement. You know how to drive analysis and identify, prioritise, and implement improvements and efficiencies, ensuring that the organisation derives maximum value from services This includes recognising the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation where needed. Ownership and initiative- You can take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements. You know how to take full accountability for actions taken and decisions made. Relationship management- You can identify, analyse, manage and monitor relationships with and between stakeholders. You know how to clarify mutual needs and commitments through consultation and consideration of impacts. For example, you know how to coordinate all promotional activities for one or more customers to achieve satisfaction for the customer and an acceptable return for the supplier. By helping the customer, you can ensure that maximum benefit is gained from products and services. Technical understanding- This knowledge underpins your ability to deliver the responsibilities and tasks for the role and ensures that you can apply the breadth and depth of technical knowledge you need. You stay abreast of industry developments to make cost-effective use of new and emerging tools and technologies.

Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The majority of our teams are primarily based in our Cardiff head office. The teams are a mix of hybrid and fully remote workers. Remote contracts will only be offered to successful candidates who are not within a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located in a reasonable distance to one our offices, you will receive a hybrid contract aligned to one of our offices. Base salary is £41,571 - £45,784 with an additional DDaT allowance of £4,350 - £11,000 available. The final salary and allowance awarded will be based on an assessment of your skills and experience as demonstrated at interview. The pay advertised is the maximum that can be offered. A Civil Service Pension with an employer contribution of 28.97%

This director-level role will be central to shaping the future of digital justice services, affecting millions of people across the UK. The CPO will drive a user-focused product strategy that integrates seamlessly with service teams, ensuring that HMCTS’s digital platforms and tools deliver significant value while meeting operational priorities. This role provides a unique opportunity to influence the modernisation of the justice system, embedding innovation, accessibility, and simplicity at its core. The CPO will work closely with the transformation team within MOJ to ensure opportunities to integrate across the Criminal Justice System (CJS), specifically other MOJ partner agencies, are explored and supported.

Guide daily IT operations that empower thousands of users In this senior role, you’ll lead a team of end-user computing engineers, managing their day-to-day work while staying hands-on with technical issues yourself. You’ll make sure incidents are resolved quickly, coordinating tasks and advising customers on progress and workarounds to keep their services running smoothly. You’ll also identify and investigate recurring problems, working with infrastructure teams, software developers and incident managers to find long-term solutions. From building and configuring managed devices to improving user experience through well-planned change requests, you’ll be central to delivering reliable services. But that’s not all – you’ll coach and develop your team, mentor junior staff, and ensure all technical documentation is clear and up to date. Confident working with people at all levels, you’ll manage relationships with internal teams and customers, always focused on delivering high-quality support. And with your commitment to staying up to date with the latest technologies, you’ll help your team grow and keep our services future-ready. Apply your technical skills / to support vital government operations You’ll be someone who thrives in fast-paced, high-pressure environments, bringing substantial experience in IT roles within secure settings. With a Level 3 qualification in Information Communication Technology or Computer Science – or equivalent relevant experience – you’ll have practitioner-level knowledge of the hardware, software, and systems you support. Your Microsoft Associate certification will back up your expertise, and you’ll be confident working across a range of operating systems and technologies. As someone who’s led teams before, you’ll be organised, calm under pressure, and focused on delivering the best outcomes for users. If you also bring knowledge of traditional and mobile networking technologies, certificate-based authentication, or experience working in an ITIL environment, that would be a bonus. Most importantly, you’ll combine your strong analytical skills with a proactive approach to problem-solving, always ready to support your team and keep services running smoothly. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: xxxxx It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.