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At CGI, you'll help keep high-profile, business-critical applications running reliably while contributing to the changes that keep them evolving. Joining our Glasgow-based Application Support team, you'll take ownership of technical incidents, investigate complex problems and identify improvements that strengthen the services our clients and their end users depend on. You'll have opportunities to solve varied technical challenges, contribute ideas and support application change while working alongside CGI colleagues, offshore teams, clients and technology partners. With access to a collaborative community of experts and continually evolving technologies, you'll be supported to develop your technical capabilities while making a visible contribution to service quality, resilience and client outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position but will require at least 2 days a week on site in Glasgow. There may also be occasions when you need to attend a client site, potentially at short notice, to support incident resolution. The position may require out-of-hours support when necessary.

At CGI, you'll help ensure critical digital services remain reliable, secure and available for members of the public who depend on them. Joining our Social Care application support team, you'll take ownership of complex incidents, solve problems across a varied technology landscape and lead improvements that strengthen service performance and resilience. You'll have the freedom to apply your technical expertise and find smarter ways of working, while collaborating with CGI colleagues, offshore teams, clients and specialist suppliers. With the support of a wider community of experts, you'll continue developing your capabilities while making a tangible contribution to high-profile services and the people who use them. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The team operates on a hybrid basis, with an expectation of working onsite in Glasgow office at least two days per week. Core support hours are 9am–5pm, although you may occasionally need to support incident resolution or change activities outside these hours.

At CGI, you'll lead complex technology transformation that turns AI and digital ambition into measurable business outcomes. Working with engineers, architects, data and AI specialists and senior client stakeholders, you'll help organisations move from experimentation to secure, adopted services that deliver lasting value. You'll have the autonomy to challenge assumptions, remove barriers and shape pragmatic solutions, while being supported by a collaborative community of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Location wise it is UK wide but ideally seeking candidates who live couple of hours away from London who can easily travel to Southwest like Heathrow, Bristol and London regularly. You'll be based out of nearest CGI office and expenses covered from there to where you need to go.

Shape secure, data-driven solutions that help government clients tackle some of their most complex challenges. As a Senior Data Engineer within CGI's Secure Innovation team, you'll turn complex datasets into trusted insight, with particular emphasis on Kibana visualisation and hands-on data engineering. You'll take ownership of data quality and end-to-end flows, creatively solve technical challenges, and collaborate with experts to deliver secure, scalable solutions that make a measurable difference. Working with modern technologies including Python, Elasticsearch, Kibana and AWS, you'll have the freedom to innovate while being supported with ongoing learning and development to keep your skills at the forefront of an evolving technology landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold DV level UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and will require the holder to spend a minimum of 3 days a week on site in Central London

Job Title: Senior QA Automation Engineer Location: Liverpool City Centre HQ / Hybrid (3 days in office) Salary: £50,000 - £60,000 per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We are looking for a Senior QA Automation Engineer who is driving for excellence with a passion for their craft, who will have an amazing opportunity to manage the day-to-day squad's quality assurance activities for a customer facing motor insurance product, making sure to drive the automation strategy and implementation across web and mobile platforms, You will have the chance to own the squads test automation roadmap, champion mobile automation practices and mentor junior team members ensuring high quality, timely delivery of quote-to-buy journeys, mobile applications and customer portal functionality. What you will be doing: Design, develop, and maintain automated test suites using Playwright (web) and Maestro (mobile) Define and implement the automation framework architecture aligned with squad needs and wider QA standards Identify high-value automation opportunities across quote, buy, and portal journeys Integrate automated tests into Azure DevOps CI/CD pipelines to enable continuous testing Develop and maintain API test automation to validate backend services and third-party integrations Mobile Testing Leadership Lead mobile automation initiatives using Maestro, establishing best practices for the wider QA team Manage mobile testing across iOS and Android using BrowserStack, TestFlight, and Intune Ensure comprehensive test coverage for native mobile app functionality, including offline behaviour, push notifications, and device-specific scenarios Quality Assurance Delivery Own end-to-end quality for squad deliverables, including functional, regression, integration, and cross-browser testing Collaborate with developers, product owners and Business Analysts to ensure requirements are testable and understood Execute exploratory testing and risk-based testing for new features and complex changes Validate integrations with payment gateways, enrichment services, and external data providers Mentoring & Collaboration Mentor and upskill junior QA team members, supporting their growth in automation and testing best practices Conduct test case and automation code reviews to ensure quality and maintainability Define and track quality metrics (defect leakage, automation coverage, test execution times) with inputs from QA lead to maintain consistency across squads Proactively identify process improvements and implement them within the squad What we are looking for: Experienced user of Automated test suites e.g. Playright (web) and Maestro (mobile) Knowledge of BrowserStack, Testflight, and Intune for mobile testing would be desirable Demonstrable knowledge of Azure DevOps CI/CD Pipelines Abitlity to work within cross functional teams Proven ability to mentor junior QA team members Skilled in Functional, Regression, Integration and cross-browser testing Experience in defining and tracking quality metrics Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Software Development Engineer, Senior Test Automation Engineer, Senior Test Engineer, QA Automation Lead, Test Automation Lead may also be considered for this role.

Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: £65,000 - £75,000 per annum, Depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday 9.00am - 5.30pm Acorn Insurance are looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role provides technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with engineering, security, operations, and business teams to ensure the cloud environment supports organisational goals and meets enterprise standards. Key Role Responsibilities: Develop end-to-end cloud architectures that support enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Head of Platform Engineering (HoPE) to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code (IaC) patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with Security Operations and SOC teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Act as a subject-matter expert and trusted advisor for cloud strategy and infrastructure initiatives. Mentor engineers and contribute to capability uplift across cloud, DevOps, and infrastructure teams. Communicate technical concepts clearly to executives, project managers, and non-technical stakeholders. About you: Critical Competencies: A strong hands-on technical background with 3+ years across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls). Deep knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.

Job Title: Senior Infrastructure Engineer Location: Liverpool City Centre HQ Salary: £50,000-£58,000 per annum depending on experience Job Type: Permanent, Full Time Here at Acorn we are looking for a passionate Senior Infrastructure Engineer to join us in Hands-on multi-disciplined technical support role within the IT infrastructure support and 3rd line escalation team. Within this team you will be supporting the Infrastructure Support Manager in driving delivery of robust, performant, resilient and recoverable infrastructure and systems, a mixture of on-premises and Azure. You will be supporting the technical development of the internal infrastructure team, maintaining infrastructure best practice and standards as well as ensuring all platforms are secure and meet all legislative compliance requirements. What you will be doing: You will be in a hands-on technical lead role within the infrastructure team, supporting the promotion of technical excellence and quality across the team and leading knowledge transfer. Use your expertise of classic infrastructure disciplines, technologies & best practices to drive the deployment and management of the on-premises infrastructure, ensuring all infrastructure assets and interfaces have appropriate monitors, alerts, backups and recovery plans in place. Although this role does not directly manage the Azure platform, it is expected that this role will manage aspects with the platform, requiring knowledge and close collaboration with the cloud platform team Use your experience to help the delivery of best-of-breed 3rd line support function, ensuring tickets and issues raised are managed efficiently and to expected quality, within SLA. Be continually aware of enhancements available within current deployed infrastructure solutions as well as any shifts in technology & enhancements benefitting the business. Work cross functionally with our Project, Development, Cloud Platform, and SecOps teams for new deployments, providing continual management and maintenance. Supporting the development of disaster recovery plans and maintaining operational resilience within the infrastructure remit. Lead technical evaluation of products within the infrastructure domain, participating in the deployment & implementation of the infrastructure technologies. Contribute to the technical design of best of breed infrastructure solutions, exploiting industry best practice. Work with the SecOps engineers to remediate any vulnerabilities identified within remit. About You: Critical Competencies: Minimum 4 years' Infrastructure experience, with minimum of 1yrs in a similar senior capacity or performing senior duties within a team of engineers with a support background. Excellent Active Directory and associated services skills Experience with broad variety of classic infrastructure disciplines & technologies; Network, Windows Server, Storage, Virtualisation, Security and Mail and associated services and functions Experience of team supervision, or mentoring would be an advantage. High level of knowledge with Office 365 suite of applications, security, and tools Excellent Microsoft Exchange skills, ideally in Hybrid solution Previous experience in designing and leading implementation of infrastructure solutions. Experience using infrastructure auto-deployment and scripting techniques; PowerShell, Ansible Experience of the development of design and documenting technical solutions Proactive and logical approach to fault identification, troubleshooting and problem solving. Working knowledge of ITIL What we are looking for: Network technologies; All LAN/WAN components, routing and protocols Windows Server and storage architecture solutions MS Exchange and messaging techniques and troubleshooting, ideally in hybrid setup An understanding of cloud computing platforms, principals, and services PowerShell or similar Scripting solutions Zero-trust solutions, VPN, SSO setup, PIM and MFA solutions Perimeter and Endpoint Security solutions, SWEG, Web Access, Anti-Malware config Microsoft Windows Server OS, updating, upgrading, Linux experience an advantage Backup & Recovery design and testing Mitigating infrastructure and operating system security vulnerabilities MS Office 365 platform support; SharePoint, OneDrive, Teams, Intune management Working within a ticket management system with SLA and KPI adherence Any certification or working experience supporting or implementing several of the infrastructure technologies listed below would be an advantage. Linux Server configuration and support MS SQL server and support Deploying and supporting cloud infrastructure, any platform an advantage Web application development techniques and tools, XML, .Net framework, and development lifecycle, to provide adequate support to the developer teams Jira helpdesk and confluence Terraform IaC deployments Remote Desktop RDS/AVD/VDI environments Supporting and securing Macbook devices IP Telephony design, implementation and/or support Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; IT Manager, Senior IT Engineer, Network Manager, Senior Infrastructure Manager, IT System Manager, Senior System Engineer, may also be considered for this role.

Job Title: Technical Lead Location: Liverpool City Centre HQ / Hybrid (3 days in office) Salary: £70,000 - £85,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers. You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure. As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy. We work together in our Liverpool HQ three days a week because collaboration, quick feedback and creative problem-solving are key to how we deliver. Your Impact: The systems you'll design, and lead will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services. What You'll Do: Lead a multidisciplinary squad to deliver high-quality, production-ready software Design and build scalable microservices in .NET and Azure Contribute to the evolution of our microservice architecture and integration patterns Collaborate with frontend developers working in React and Next.js to deliver seamless user experiences Partner with product managers, BAs and designers to translate customer needs into clear technical plans Work closely with QA and automation testers to ensure quality and reliability are built in from the start Stay hands-on with code while mentoring developers and promoting best practices Drive technical discussions, champion clean architecture and improve our engineering standards Contribute to wider engineering initiatives, including developer experience and shared tooling Our Tech Stack: Backend: C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, Mediator Frontend: React, Next.js, TypeScript Infrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQ Architecture: Microservices, Event-driven patterns, Clean Architecture Observability and Monitoring: Grafana, Loki, Sentry, PostHog Tooling and Practices: Git, CI/CD pipelines, Agile methodologies What We're Looking For: Proven experience leading software delivery within a microservice-based environment Strong technical background in .NET and Azure Comfortable working across the stack, with deeper expertise in backend systems Experience mentoring and guiding developers in a collaborative, agile setup Product-focused mindset with an understanding of trade-offs between speed, scalability and user experience Excellent communicator who brings clarity and empathy to technical discussions Passion for clean, maintainable code and continuous improvement Curious and proactive, always looking for better ways to build, measure and deliver Why Join Us: Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager may also be considered for this role.

Job Title: Data Engineer Location: Liverpool, UK Salary: £65,000 - £70,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm We are seeking a talented and experienced Data Engineer to join our innovative and collaborative Database and AI Team. In this role, you will play a key part in shaping our data strategy and driving business success. Your skills will contribute directly to our forward-thinking initiatives. At Acorn we value and prioritise innovation, teamwork, and continuous development. Key part of this role is to support our strategic data goals, ensuring system resilience and performance, and building secure, scalable database architectures. What you will be doing: Design and implement robust data ingestion pipelines for unstructured data using modern data engineering tools and frameworks. Develop and maintain scalable storage solutions (e.g., data lakes, NoSQL databases) optimized for unstructured data. Collaborate with data scientists, analysts, and software engineers to ensure data availability, quality, and usability. Apply data parsing, extraction, and transformation techniques (e.g., NLP, OCR, image/audio processing). Implement data governance, metadata management, and data cataloging for unstructured data assets. Monitor and optimize data workflows for performance, reliability, and cost-efficiency. Ensure compliance with data privacy and security standards. Share knowledge and mentor team members Stay ahead of the curve with the latest database technologies Experience of real time cloud streaming solutions What we are looking for: Essential Skills: Experience dealing with unstructured data including voice, chat, image Proven ability to manage secure, high-performance database environments Excellent communication and cross-functional collaboration skills A passion for continuous learning and innovation Desirable skill: Databricks Azure Fabric Confluent/Apache Flink Knowledge Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Data Engineer, Data Platform Engineer, Data Analytics Engineer, Data Solution Architect, Database Architect, Infrastructure Engineer may also be considered for this role.

Senior Service Architect Must have an Active DV Clearance Work closely with solution, engineering, security and test teams to ensure Service Management requirements are embedded throughout the solution lifecycle. Senior Service Architect Responsibilities Own and author Service Design collateral, including HLDs, BPMN models, processes, procedures and compliance statements. Review Service Design documentation produced by peers and ensure appropriate quality standards are maintained. Undertake Service Management impact assessments across service and technology designs. Map customer requirements and demonstrate compliance against agreed outcomes. Facilitate service readiness and operational acceptance activities. Perform Service Transition and Exit Management activities. Support the through-life management of services and technologies. Identify and escalate service risks and issues to the appropriate domain lead. Work with the overall Solution Owner and influence solution design to improve service stability, supportability and efficiency. Contribute to wider disciplines including Test and Security. Senior Service Architect Skills and Experience Strong Service Architecture and Service Management experience within complex technology environments. Strong knowledge of ITIL and ISO 20000 Service Management frameworks. Detailed understanding of ITIL processes, ITSM tooling and Enterprise Management tooling. Strong knowledge of Service Management concepts, techniques and service lifecycle principles. Experience producing HLDs and detailed Service Design documentation. Strong process and architecture modelling experience using UML and BPMN. Knowledge and experience of SIAM operating models. Experience with requirements mapping, compliance and Service Management impact assessments. Experience supporting Service Transition, Exit Management and operational readiness. Understanding of PRINCE2 and Agile programme and project delivery frameworks. Commercial understanding of schedules and Statements of Work. Strong stakeholder management skills with the ability to influence overall solution design. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.