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ServiceNow Test Roles Manager / Analyst Location: Preston, UK | Hybrid - 70% remote, 30% onsite Duration: 3 intial months contract Day rate INSIDE IR35 Analyst £411.70 - Manager £550+ SC Cleared Role Description: Role & Responsibilities The candidate should have experience in the following areas: * Experience operating within SIAM/OI environments and working with ServiceNow ITSM processes, including Incident, Major Incident, Problem, Change, Request, Knowledge and CMDB management. * Proven experience supporting Service Transition, conducting Operational Readiness Reviews (ORR), readiness assessments and supporting Early Life Support (ELS) activities. * Ability to develop and govern Test Strategies, Test Plans and support Verification & Validation (V&V) activities across cross-functional teams. * Experience facilitating workshops, leading Test Readiness Reviews (TRR), managing stakeholders and supporting governance forums and boards. * Strong supplier, stakeholder and cross-functional coordination skills, with the ability to drive delivery and readiness outcomes across multiple teams. Working Arrangements * Hybrid working model. * Travel to client sites will be required on an as-needed basis. * The resource should be flexible and capable of supporting additional workstreams ( OAT / XP etc) as the programme evolves and grows. Please share latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Release Train Engineer (RTE) — SAFe BIEN LIRE LA DRESCRIPTION AVANT DE REPONDRE SVP. Client CA-GIP (Groupe Crédit Agricole) — Site d'Annecy Intitulé Release Train Engineer (RTE) / Chef d'orchestre d'Agile Release Train Client CA-GIP — Crédit Agricole Group Infrastructure Platform Localisation Annecy (74) — présentiel avec télétravail partiel (à confirmer) Cadre méthodologique SAFe (Scaled Agile Framework) Environnement outillé Jira & Jira Align, Confluence — outils de facilitation (Miro, Teams) Séniorité Expérimenté / Confirmé — expérience avérée de Scrum Master ET de RTE Contexte de la missionCA-GIP (Crédit Agricole Group Infrastructure Platform) recherche, sur son site d'Annecy, un Release Train Engineer (RTE) expérimenté pour lancer et structurer un Agile Release Train (ART) et y installer durablement la pratique RTE. La mission a une forte dimension de mise en place : il s'agit de construire le train, d'installer la posture, les rituels et les outils du RTE, puis d'en assurer l'animation opérationnelle au quotidien. Le profil recherché est un praticien de terrain, passé par les rôles de Scrum Master puis de RTE, qui souhaite rester sur la partie opérationnelle plutôt que d'évoluer vers un rôle purement managérial. Une véritable fibre de coach est attendue, au service des équipes, des Product Owners (PO) et des Product Managers (PM). Finalité du posteGarantir la bonne exécution du train agile : synchroniser les équipes, fluidifier la livraison de valeur, lever les obstacles et faire monter en maturité l'ensemble des acteurs sur les pratiques SAFe. Le RTE est le facilitateur et le garant du bon fonctionnement de l'ART, sans lien hiérarchique sur les équipes. Missions et responsabilitésLancer le train et mettre en place la pratique RTE • Construire et lancer l'Agile Release Train : périmètre, équipes, cadence, rôles et responsabilités au niveau du train. • Installer le rôle et la posture de RTE là où la pratique n'est pas encore structurée. • Définir et outiller les rituels d'ART (Scrum of Scrums / coordination, System Demo, Inspect & Adapt) et le tableau de bord de pilotage. • Structurer le backlog de train et les mécanismes de priorisation avec le Product Management. Préparer et animer les PI Planning • Organiser, préparer et faciliter les PI Planning (logistique, contenu, alignement amont avec le management et le Product Management). • Animer le déroulé de l'événement, sécuriser l'engagement des équipes et la construction d'objectifs de PI clairs et mesurables. • Challenger les besoins, les objectifs et les estimations : questionner la valeur, la faisabilité et le réalisme des engagements pour un plan solide et tenable. Coordonner le train et piloter le flux • Assurer la coordination inter-équipes et la gestion des dépendances au sein de l'ART. • Identifier, suivre et faire lever les obstacles, risques et points de blocage (démarche de type ROAM). • Suivre l'avancement du Program Increment, les métriques de flux et de prédictibilité, et animer l'amélioration continue (Inspect & Adapt). • Assurer un reporting fiable et régulier auprès du management. Coacher et accompagner • Accompagner et coacher les équipes, les Scrum Masters, les Product Owners et Product Managers dans les pratiques agiles et SAFe. • Faire monter en compétence et en autonomie les équipes ; diffuser l'état d'esprit agile et la culture de l'amélioration continue. • Travailler en binôme étroit avec le Product Management sur la vision, la roadmap et la préparation des incréments. Posture attendue• Orientation opérationnelle et terrain : envie affirmée de rester au contact des équipes et de la livraison, pas de trajectoire vers un poste de management pur. • Véritable fibre de coach : pédagogie, écoute, capacité à faire grandir les personnes et les collectifs. • Facilitateur et fédérateur : leadership d'influence, sans autorité hiérarchique. • Capacité à challenger avec bienveillance : questionner les besoins et les engagements pour sécuriser la valeur livrée. Profil recherché• Expérience confirmée de Scrum Master puis de Release Train Engineer, en environnement SAFe. • Maîtrise concrète du framework SAFe : ART, PI Planning, cadence, rituels, rôles et artefacts. • Expérience de mise en place / structuration de la pratique agile à l'échelle, au-delà de la simple animation d'un train existant. • Aisance dans le travail avec les Product Owners et Product Managers. • Contexte grand compte / bancaire apprécié (un plus, non exigé). • Certification SAFe RTE (SAFe Release Train Engineer) et/ou Scrum Master (PSM, CSM) appréciée. Compétences clésSavoir-faire • Animation et facilitation d'événements à l'échelle (PI Planning, System Demo, I&A). • Gestion des dépendances, des risques et des obstacles au niveau du train. • Pilotage par les métriques de flux, prédictibilité et amélioration continue. • Maîtrise de la stack outils d'agilité à l'échelle : Jira et Jira Align (gestion du train, dépendances, roadmap), Confluence (documentation et rituels), outils de facilitation et de collaboration (Miro, Teams). Savoir-être • Leadership d'influence, communication, écoute active et sens du collectif. • Posture de coach, pédagogie et bienveillance. • Rigueur, sens de l'organisation et capacité à embarquer les acteurs. • Esprit critique et capacité à challenger de façon constructive.

At CGI, we design and deliver data-driven solutions that transform how the UK's public and commercial sectors operate, enabling smarter decisions and better outcomes for millions. As a Data Engineer within our Delivery Centre, you'll build the platforms and pipelines that power critical services and unlock meaningful insight from complex data. We combine innovation with real-world impact, giving you the opportunity to take ownership of high-value solutions, collaborate with expert teams, and shape the future of digital services. Here, your ideas are valued, your growth is supported, and your work makes a measurable difference to clients and communities across the UK. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential.

Le contexte : Dans le cadre de l'exploitation de la plateforme Digital Workplace, le prestataire interviendra sur les missions suivantes : Administration du tenant Microsoft 365 : • Administration des applications Microsoft 365 : Exchange Online, SharePoint Online, Teams, OneDrive for Business, Entra ID et Power Platform • Mise en place de la Cross Tenant Synchronisation • Gestion des utilisateurs et des groupes • Administration des licences • Gestion de la sécurité et de la conformité Migration de tenant à tenant : • Réalisation des audits et des actions de pré-migration • Mise en œuvre des migrations via ShareGate et BitTitan • Vérification de l'intégrité des données migrées Administration et automatisation : • Réalisation de scripts PowerShell Support : • Résolution des incidents sur les applications du périmètre Microsoft 365 • Escalade des incidents vers les équipes concernées • Suivi et clôture des tickets après validation auprès des utilisateurs • Application des processus de qualité de service Qualité de service : • Participation à l'amélioration des processus • Rédaction et mise à jour des procédures d'installation et de configuration • Enrichissement et actualisation de la base de connaissances • Participation aux recettes applicatives Référence de l'offre : km35u8eei6

Apply Join a global gaming and interactive entertainment business and play a key role in delivering high-impact international marketing campaigns across multiple markets and channels. We're looking for a Creative Services / Operations professional who can bring structure, pace and operational excellence to complex creative and post-production workflows. Key Skills Creative Services & Creative Operations Post-Production & Asset Management International Campaign & Project Management Creative Workflow, Localisation & Delivery Stakeholder & Vendor Management Digital Asset Management (DAM) Asana or similar workflow/project tools Adobe Creative Suite: Premiere Pro, After Effects, Photoshop Digital, Social, AV, Video, CRM & Marketing channels What You'll Do 1. Creative Campaign Delivery Coordinate briefs, approvals, localisation and delivery of creative assets across international digital, social, AV, CRM and marketing campaigns. 2. Global Stakeholder Management Partner with global, regional and local marketing, creative and communications teams, agencies and external vendors to align priorities, timelines and deliverables. 3. Creative Operations & Workflow Own project timelines, workflows and milestones across multiple concurrent projects, identifying risks and dependencies while improving processes, reporting and operational efficiency. What You'll Bring Significant experience in Creative Services, Creative Operations, Post-Production or Creative Project Management, ideally within gaming, entertainment, media, advertising, production or another fast-paced international environment. You'll be highly organised, commercially aware and confident managing multiple stakeholders, complex workflows and tight deadlines — with a genuine interest in making creative delivery more efficient, scalable and effective. Ready to make an impact across global creative campaigns? Apply now. Please also send your latest CV, daily rate/salary range and availability to interview and start to Marina Economidou, Executive Solutions Consultant

Junior Business Analyst City London We are looking to recruit a Business Analyst with the following expertise: Total experience required 2-3 years, and will work as part of a team. Should have agile methodology experience, should have experience to be in weekly or daily scrum meetings. Works with the product teams to capture requirements (both functional and non-functional) using various techniques such as workshop facilitation, data analysis, site visits, and task and workflow analysis. Combines all business requirements into a clear, managed, prioritized backlog (Agile) or business requirements document (Waterfall). Should have experience with eCommerce Domain Conducts analysis that identifies current business processes or system inadequacies and presents ideas for process and systems improvement that assist product teams in meeting customer needs. Creates use cases, user stories, functional specifications, diagrams and technical documentation as needed to articulate requirements. You will ideally have a Prince 2 qualification along with Agile. The role will be based in the City London. The duration of the assignment is 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Les principales activités seront : Développement et maintenance de passerelles d'accès aux marchés afin de : - récupérer des données à partir de plateformes externes - normaliser les données et les stocker sur le datalake pré-commercial Développement et maintenance d'APIs pour donner accès à ces données à diverses équipes : - Conformité IT teams - d'autres équipes au sein du DG CIO CIB - Échanges avec les BA et les analystes de données pour travailler sur les données - Choix de l'architecture pour une réponse technique adaptée - Mise en œuvre des évolutions du marché - Maintenance évolutive et corrective

Digital Technology Lead C# .Net To provide the Technical leadership for our Agile Development Team working across .Net C# Core, Web UI and Sitecore CMS technologies on our new multi-market Digital CMS Platform. The Tech Lead role will be split 40 / 60 between Hands On and Hands Off development activities working with a development team comprising of internal resources plus external system suppliers. You will be accountable for the technical delivery of changes across the Platform and will work with the IPF Architects, System Analysts and Development team to provide technical leadership, technical designs and implementation of best practices across the team to ensure quality and timely deliveries. Provide detailed technical designs for development team. Develop and maintain baseline technical design documentation for the Digital CMS Platform. Preparation and delivery of technical proposals and presentations Technical feasibility studies for newly-created product ideas/software projects and propose implementation solutions Work with IPF Architects and partners to contribute to the overall Enterprise Solution design Ensuring that software development is delivered on schedule, in-line with designs, to quality and within the overall plan. Provide Code Reviews for the key core functionality to ensure adherence to designs. Complete coding development as required ensuring it is fit for purpose, effective, scalable and future proofed. The role is expected to be split 40 / 60 Hands On and Hands Off. Implement Azure DevOps CI/CD Build and Release pipelines across the Digital CMS platform. Development and maintenance of a technical backlog, software release map and technology roadmap for the Digital CMS Platform. Follow best-in-class agile methodology (2week sprints), throughout the software development lifecycle to deliver consistent market leading engineering solutions Attend project/tech updates and stand-ups providing accurate updates where appropriate and highlight any project risks/bottlenecks/successes Provide delivery estimates as part of Agile delivery process for implementation of functionality. Determine project requirements and developing work schedules for the team. Ensure assignment of tasks to the Team to align with skills, growth and personal preferences. Improve the software development process using the latest technologies Implement best practices and coding standards across the delivery team. Provides technical expertise to peers in other functions Mentor and improve development team members Liaise with other delivery teams, stakeholders, users and senior leaders Works independently with guidance only in complex situations Keeping up-to-date with industry trends and developments. Software development cycles and approaches Use of online collaboration tools JIRA and Confluence Highly proficient in core Microsoft technologies: .Net Core. C#, T-SQL, MVC, Web API Knowledge and work experience of a CMS web platform (Sitecore desirable) Experience in CI / CD build and delivery pipelines (Azure DevOps desirable) Financial services IT solutions IT industry and ways of working within multi-disciplinary teams The Client is global operation with an office in Leeds. The salary for this role is circa £60K - £70K + Excellent Benefits. Please send your CV to us in Word format along with your notice period and availability.

ContexteDans le cadre de l'exploitation et de l'évolution de sa plateforme Digital Workplace, notre client recherche un Ingénieur / Administrateur Microsoft 365 expérimenté afin d'assurer l'administration, le support et les projets de migration de son environnement Microsoft 365. Le consultant interviendra notamment sur des projets de migration de tenant Microsoft 365, d'administration de la plateforme collaborative et d'amélioration continue des services Digital Workplace. Vos missionsAdministration Microsoft 365Administrer l'environnement Microsoft 365 Gérer Exchange Online Administrer SharePoint Online Administrer Microsoft Teams Gérer OneDrive for Business Administrer Microsoft Entra ID (Azure AD) Administrer la Power Platform Gérer les utilisateurs, groupes et permissions Administrer les licences Microsoft 365 Assurer la sécurité, la conformité et la gouvernance du tenant Migration Microsoft 365Réaliser les audits et analyses de pré-migration Piloter des migrations tenant vers tenant Mettre en œuvre les migrations via ShareGate et/ou BitTitan Déployer la Cross Tenant Synchronisation Contrôler la qualité et l'intégrité des données migrées AutomatisationDévelopper et maintenir des scripts PowerShell Automatiser les tâches d'administration Industrialiser les opérations récurrentes Support & ExploitationDiagnostiquer et résoudre les incidents Microsoft 365 Escalader les incidents lorsque nécessaire Assurer le suivi jusqu'à leur résolution Garantir le respect des engagements de qualité de service Amélioration continueDocumenter les procédures techniques Enrichir la base de connaissances Participer aux recettes applicatives Contribuer à l'amélioration des processus d'exploitation Profil recherchéMinimum 5 ans d'expérience sur Microsoft 365 Solide expérience en administration d'un tenant Microsoft 365 Expérience significative des migrations tenant-to-tenant Très bonne maîtrise des environnements Digital Workplace Capacité à travailler dans un environnement international Compétences techniques obligatoiresMicrosoft 365Microsoft 365 Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft Entra ID (Azure Active Directory) Power Platform MigrationShareGate BitTitan Cross Tenant Synchronisation ScriptingPowerShell (niveau confirmé) AdministrationGestion des utilisateurs Gestion des groupes Administration des licences Sécurité Microsoft 365 Conformité Microsoft 365 Compétences appréciéesAzure Documentation technique Support N2/N3 ITSM (ServiceNow, Jira ou équivalent) LanguesAnglais courant (C1 minimum) – Obligatoire

Senior Software Engineer (SC Cleared) London Area - 3 Days on-site, 2 days WFH £ Competitive Salary + Benefits Package Are you a Senior Software Engineer with strong C++ expertise looking to play a key role in the development of innovative technology solutions, taking projects from concept through to verified software while working on technically challenging products in a collaborative engineering environment? This is an excellent opportunity to join a highly skilled software engineering team where you will be responsible for the full software development lifecycle, from specification and design through to implementation, testing, verification, and ongoing maintenance. You will contribute to the development of new products while also supporting and enhancing existing software solutions. Working closely with internal teams, customers, suppliers, and collaborators, you will provide technical expertise across a range of software-related activities. You will also support the development of junior engineers, acting as a technical mentor and role model within the team. The ideal candidate will have a strong background in C++ software development and experience delivering projects through the complete software development lifecycle. Experience with GUI/UX development, HCI principles, or scripting languages such as Python or PowerShell would be advantageous. The Role: Design, develop, test, and maintain software for innovative products and solutions Take ownership of software projects from specification through to verification Support and enhance existing software in line with business requirements Provide technical support and guidance to colleagues and junior engineers Liaise with customers, suppliers, and internal stakeholders on software matters The Person: Strong commercial experience with C++ Experience delivering projects through the full software development lifecycle Good knowledge of Microsoft Visual Studio 2022/2026 Experience with GUI/UX, HCI, Python, or PowerShell desirable. Eligible for SC Clearance. Reference Number: BBBH278703 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Support de proximité – Niveau 1 & 2 • Identifier, diagnostiquer et résoudre les incidents courants liés aux postes de travail et aux périphériques bureautiques. • Intervenir dans un environnement industriel, avec capacité d'adaptation au matériel spécifique du site. Gestion des environnements utilisateurs • Installation, configuration, mise à jour et dépannage sous Windows 10/11. • Prise en charge des équipements : imprimantes, scanners, écrans, claviers, souris, téléphonie, stations d'accueil, périphériques USB. Support réseau local • Dépannage de premier niveau : prises RJ45, tests de liaison, vérification de connectivité. • Manipulations simples de câblage conformément aux procédures établies. Gestion des tickets • Création, suivi, enrichissement et clôture des tickets d'incidents dans un outil ITSM (type ServiceNow ou équivalent). • Rédaction précise et rigoureuse pour assurer la traçabilité. Escalade des incidents • Identifier rapidement les demandes hors périmètre N1/N2. • Assurer une transmission complète et structurée vers les équipes de support avancé (N2/N3). Connaissance des outils et environnements Maîtrise des applications standards : Microsoft 365 (Teams, Outlook, SharePoint...), outils bureautiques, et applications métiers de premier niveau (sur base documentaire fournie). Sécurité et conformité • Respect des politiques de sécurité informatique : gestion des accès, problématiques de mots de passe, cohérence des comptes utilisateurs, respect des normes de protection des données. • Application rigoureuse des bonnes pratiques de manipulation et de confidentialité des données. Référence de l'offre : 93zmg3jbkm

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team's capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.