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IT Operations Platforms and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined IT principle of a "buy before build" environment, the individual will need to ensure that outsourced and cloud-based services are robust, cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: Global Enterprise level Infrastructure Management position for the last 5 years, Global team management (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key - 3 party operational infrastructure vendor management - i.e management of managed service partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy tech to Azure knowledge/experience, Prior to the last 5 years, a technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £100K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

3 Level Treasury Systems Support with FIS Integrity Treasury Application Our Client is looking to recruit a Level 3 Treasury Systems Specialist will be responsible for the configuration, integrity, and controlled evolution of the Treasury Management System and its integrations, ensuring that all system changes are delivered safely, efficiently, and aligned to Treasury requirements. Technical Platform Management & Treasury System Integrity. Ensures integrity, resilience, and controlled operation of the Treasury platform, safeguarding payment execution, liquidity visibility, risk processing, and accounting accuracy.  Configure and maintain FIS Integrity TMS workflows, parameters, and reference data  Manage integration architecture across banks, trading platforms, ERP, and market data providers  Ensure system configuration aligns with Treasury processes, control standards, and SaaS constraints  Maintain technical documentation and configuration baseline to support audit and traceability Complex Issue Resolution & Treasury Risk Containment Contains and resolves high impact issues that threaten Treasury operational integrity, financial risk exposure, or regulatory compliance.  Diagnose and resolve high‑severity system and integration issues  Perform cross‑system root‑cause analysis covering data, configuration, and integration layers  Implement corrective and preventative actions to reduce recurrence of Treasury‑impacting incidents  Analyse incident trends to strengthen platform resilience and reduce operational risk Release & Regression Governance with Treasury Assurance Protects Treasury outcomes during change by ensuring releases are safe, controlled, and aligned to business risk.  Define regression testing scope based on Treasury risk and process criticality  Validate system changes prior to release against technical and control criteria  Approve production deployments and technical release readiness Ensure release execution meets governance, audit, and SaaS requirements Controls, Configuration & Audit Governance Ensures Treasury systems remain audit ready, controlled, and compliant with segregation of duties and access policies.  Maintain configuration standards and SoD controls  Monitor system access and privileged configuration changes  Support internal and external audits with traceable configuration and change evidence  Ensure ongoing compliance with Company control and governance framework Enhancements & Project Delivery Supporting Treasury Outcomes Delivers platform enhancements that improve Treasury efficiency, accuracy, and control without introducing operational risk.  Deliver system enhancements and configuration improvements  Support Treasury projects and platform upgrades  Translate approved functional requirements into robust system design aligned to SaaS constraints The role operates as the second line of defence for Treasury technology risk, safeguarding platform integrity and ensuring that system design, change, and configuration do not introduce financial, regulatory, or operational exposure to Treasury. :  System configuration supports business processes accurately  Changes are delivered safely without introducing risk  Integrations operate reliably across all connected systems  System behaviour is consistent and auditable  Release cycles are governed and aligned to Treasury operations The role acts as the technical control layer of the platform, ensuring that all system changes meet both operational and regulatory requirements. Must have the following:  1-2 years' experience 2nd/3rd Line Support capacity in FIS Integrity  Strong configuration and data model knowledge  Strong Treasury business operation understanding  Advanced SQL capability  Integration experience (APIs, SWIFT, SFTP, ERP)  Experience with SaaS release models Desirable  Experience with ATS or equivalent frameworks  Custom reporting and data modelling experience  Exposure to global Treasury implementations Qualifications  Degree in IT, Engineering, or Finance  Vendor certifications preferred This is a hybrid position with 3 days a week in the office in Central London. The salary will be in the range £80K - £100K. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Support Engineer Our Client a bank based in Central London is looking to recruit a bright talented individual as an IT Infrastructure Support Analyst with circa 5 to 6 years IT Support experience. You will have at least to 5 to 6 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. The Client is rolling out MS Windows 11 and would therefore like to recruit an individual with these skills. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties · Familiarity with core banking systems or financial applications · Provide first/Second level support for hardware, software, and network-related issues and working knowledge of VMWare. · Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. · Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments. · Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Understanding of cybersecurity measures. · Perform routine system backups and assist with disaster recovery operations. · Monitor system performance and report abnormalities to senior IT staff · Assist with software updates, patches, and antivirus management. · Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA · Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a hybrid role with at least 3 days a week in the office in Central London. The salary for this position will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

Support Analyst with 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2 level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £80K. Do send your CV to us in Word format along with your salary and availability.

FIS Integrity -Treasury and Risk Management System 2nd and 3rd Level Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £90K. Do send your CV to us in Word format along with your salary and availability.

FIS Integrity -Treasury and Risk Management System Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 1 to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £55K - £65K. Do send your CV to us in Word format along with your salary and availability.

Data Analyst with SQL Server and SSIS Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. Responsibilities Develop, maintain, and enhance the Branch's digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch's compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualisation tools (e.g., Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualisation for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department's operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department's remit.  Work with the business to ensure timely submission of relevant department's reports  To adhere and follow all Bank/Group applicable policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issue to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualisation tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience in working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgement in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 3 to 5 years' relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistic, Information Systems, or similar) This is an exciting position within a bank with interesting projects. The salary for this position is in the range £40K- £45K. Please do send your CV to us in Word format along with you salary and availability.

Data Analyst with SQL Server and SSIS Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. Responsibilities Develop, maintain, and enhance the Branch's digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch's compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualisation tools (e.g., Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualisation for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department's operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department's remit.  Work with the business to ensure timely submission of relevant department's reports  To adhere and follow all Bank/Group applicable policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issue to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualisation tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience in working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgement in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 3 to 5 years' relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistic, Information Systems, or similar) This is an exciting position within a bank with interesting projects based in Central London. This is a hybrid role – you will be required to be in the office 3 days every week. The salary for this position is in the range £40K- £45K. Please do send your CV to us in Word format along with you salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initally will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of the hands-on aspects of this role. The following are some of the skills required: Strong infrastructure generalist good applications experience on windows platforms Strong AD Windows Server – 2003 upwards Experienced and very strong trouble-shooter InTune a benefit. experience with Application deployment via GPO's a benefit experience with image deployment methods Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future The Client is looking for someone who comes up with the solutions and is pro-active not just the waiting around for orders and direction. The position is based in Milton Keynes – with travel. Please send your CV to us in Word format along with your daily rate and availability.

Junior Business Analyst City London We are looking to recruit a Business Analyst with the following expertise: Total experience required 2-3 years, and will work as part of a team. Should have agile methodology experience, should have experience to be in weekly or daily scrum meetings. Works with the product teams to capture requirements (both functional and non-functional) using various techniques such as workshop facilitation, data analysis, site visits, and task and workflow analysis. Combines all business requirements into a clear, managed, prioritized backlog (Agile) or business requirements document (Waterfall). Should have experience with eCommerce Domain Conducts analysis that identifies current business processes or system inadequacies and presents ideas for process and systems improvement that assist product teams in meeting customer needs. Creates use cases, user stories, functional specifications, diagrams and technical documentation as needed to articulate requirements. You will ideally have a Prince 2 qualification along with Agile. The role will be based in the City London. The duration of the assignment is 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Technical Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 5 to 7 years solid expertise to manage and oversee the technical processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. The role will be based in Birmingham. The salary for the role will be in the range £65K - £75K plus benefits Please send your CV to us in Word format along with your salary and availability

Senior UX Lead Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Architect Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £60K - £70K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.

Senior UX Lead Designer – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences – cross-platform and cross-device solutions. · Designing enterprise level, consumer grade digital services and products. · Ability to define key metrics and evaluate project success. · Working to strict deadlines. · Proven design track record and design agency experience. · Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Designer Skills required: · Provide leadership in challenging situations through clarity, tact and diplomacy. · Ability to identify and communicate the commercial impact of design decisions. · Full command of the UX process and an understanding of the Service Design process. · Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. · Attention to detail. · Ability to quickly turn around wireframes in an iterative environment. · Proficiency in Sketch, Axure, Adobe CS, etc. · An understanding of technology. Salary for this role will be in the range £65K - £75K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.