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FIS Integrity -Treasury and Risk Management System 2nd and 3rd Level Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £90K. Do send your CV to us in Word format along with your salary and availability.

Procurement Manager Hybrid Working 6 Months initial contract This role will be focused on and will require proven experience in Sourcing and procuring a range of enabling services, including mobile phones and telecommunications, transport, health and safety services, and other operational support services. Key Responsibilities - Lead procurement exercises from requirements gathering through to supplier selection and award. - Work with internal stakeholders to understand requirements, develop specifications and identify suitable procurement routes. - Undertake market research, obtain quotations, manage tender exercises and evaluate supplier submissions. - Negotiate pricing and commercial terms to secure value for money. - Provide procurement advice and guidance to stakeholders, ensuring compliance with public sector procurement legislation, financial regulations and internal procedures. - Maintain accurate procurement records and ensure decisions are transparent, properly approved and auditable. - Identify opportunities for cost savings, improved efficiency and better purchasing outcomes. - Manage multiple procurement activities and priorities, ensuring delivery within agreed timescales. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Role Overview We are seeking experienced Project Managers and Technical Business Analysts with a strong background in telecommunications and demonstrable experience working within telecoms security, regulatory compliance and the Telecommunications (Security) Act environment. The roles will support the delivery of complex technology, security and regulatory programmes across telecommunications environments. Candidates should be comfortable working across business, technology, security, engineering and regulatory stakeholders, translating complex requirements into practical delivery outcomes. Depending on the role, responsibilities may focus on programme/project delivery, business analysis, technical requirements, security controls, regulatory compliance, process improvement or implementation. Responsibilities may include: Leading or supporting complex technology, telecoms and security projects from initiation through to delivery. Gathering, analysing and documenting business, technical, operational and security requirements. Translating regulatory and security obligations into clear, actionable requirements and deliverables. Supporting organisations in understanding and implementing requirements arising from the Telecommunications (Security) Act and associated telecoms security requirements. Working with technical teams, architects, engineers, cyber security specialists and operational teams to define appropriate solutions. Developing business requirements, user stories, process maps, functional requirements and technical documentation. Managing project plans, dependencies, risks, issues, assumptions and actions. Coordinating delivery across multiple internal teams, suppliers and third-party stakeholders. Supporting the assessment of existing security controls, processes and capabilities against regulatory and organisational requirements. Identifying gaps, defining remediation activities and supporting the development of implementation roadmaps. Facilitating workshops with business, technical, security and regulatory stakeholders. Providing clear reporting to programme and senior management, including progress, risks, dependencies and key decisions. Supporting governance, assurance and change management activities. Ensuring appropriate documentation, traceability and evidence is maintained throughout delivery. Contributing to continuous improvement of security, compliance and delivery processes. Essential Experience Candidates should demonstrate: Proven experience as a Project Manager, Technical Business Analyst, Business Analyst, Delivery Manager or similar role within a technology, telecommunications or security environment. Experience working within telecommunications / communications service provider environments or closely related sectors. Practical experience of telecoms security and regulatory requirements. Experience relating to the Telecommunications (Security) Act and/or associated telecoms security requirements, obligations and controls. Strong understanding of how regulatory and security requirements translate into technical, operational and organisational change. Experience working with multiple stakeholders across technology, security, engineering, operations and business functions. Strong analytical and problem-solving skills, with the ability to understand complex technical information and communicate it clearly to non-technical stakeholders. Experience producing high-quality documentation, requirements and governance materials. Experience managing competing priorities, dependencies and stakeholders within complex programmes. Strong communication, facilitation and stakeholder-management skills. Please share your latest CV

Our leading blue chip client is currently looking for a Backup & Recovery Specialist with strong knowledge of Dell technologies. This is a 3 months contract with strong possibility of extension. Please note that the role is remote but candidates need to be based in the UK. The role is inside IR35. Overview Experienced Backup & Recovery Specialist with advanced knowledge of enterprise data protection, backup, recovery, and retention solutions. Possesses strong technical expertise across Dell Technologies backup portfolios and associated infrastructure technologies, with the ability to engage confidently with customer application, infrastructure, database, and platform teams. Technical Expertise Data Protection and Backup Solutions * Advanced knowledge of backup and recovery concepts, architectures, and best practices. * Strong hands-on experience with PowerProtect Data Manager (PPDM), including: o Microsoft SQL Server backup and recovery o Oracle database protection o VMware virtual machine protection o PostgreSQL backup and recovery o SAP HANA data protection o File system backups o Bare Metal Recovery environments Storage and Retention Technologies * Expertise in Dell Data Domain (DD) technologies. * Experience designing and supporting Long-Term Retention (LTR) solutions. * Understanding of retention policies, compliance requirements, and recovery objectives. Legacy and Complementary Data Protection Platforms * Working knowledge of: o Dell NetWorker o Data Protection Advisor (DPA) * Experience with monitoring, reporting, performance analysis, and operational management of backup environments. Troubleshooting and Support * Strong troubleshooting and root-cause analysis skills across backup, recovery, storage, and infrastructure components. * Ability to diagnose and resolve complex issues involving: o Backup failures o Recovery operations o Network connectivity o Application integrations o Database protection workflows o Storage and retention systems Infrastructure and Networking Knowledge * Solid understanding of network fundamentals and enterprise infrastructure. * Knowledge of network protocols, connectivity requirements, firewall considerations, and data flow related to backup and recovery solutions. * Ability to assess and troubleshoot network-related impacts on data protection environments. Customer Engagement Skills * Demonstrates a strong understanding of how backup, storage, network, virtualization, and database technologies interact within enterprise environments. * Able to clearly articulate solution architecture, operational workflows, and technical dependencies to customer stakeholders. * Comfortable engaging with customer: o Application teams o Database administrators (DBAs) o Infrastructure teams o Virtualization teams o Storage and backup administrators * Capable of translating complex technical concepts into clear business and operational outcomes. Key Competencies * Backup & Recovery Architecture * PowerProtect Data Manager (PPDM) * Data Domain (DD) * Long-Term Retention (LTR) * NetWorker * Data Protection Advisor (DPA) * SQL Server * Oracle * PostgreSQL * SAP HANA * VMware * Bare Metal Recovery * Troubleshooting & Root Cause Analysis * Enterprise Networking * Customer Technical Workshops * Solution Design & Technical Consulting Ideal Candidate Characteristics * Deep technical understanding of enterprise backup and recovery technologies. * Able to independently troubleshoot complex environments. * Strong communicator who can confidently lead technical discussions with customer application and infrastructure teams. * Understands end-to-end data protection ecosystems and the interactions between applications, databases, networks, storage, virtualization, and backup platforms. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

PEGA Programme Manager We are looking for an experienced PEGA Architect to own the end to end delivery of the customer's PEGA workbench programme. You will represent the business's business interests to the implementation partner and ensure the solution is delivered on time, within budget, and in line with business outcomes, and that it is adopted by end users. You will have strong, credible knowledge of PEGA. Responsibilities: - 15+ years in IT program or project management, with 5+ years delivering Pega low-code platform programs - Proven track record delivering at least two end-to-end Pega implementations (case management, customer service, or operations workbench) - Strong working knowledge of Pega Platform concepts: case management, data model, UI, integrations, guardrails, and deployment - Experience managing SI/vendor partners from the customer side, including commercial and performance management - Hands-on experience with Agile at scale (Scrum, SAFe, or hybrid) and Pega Express The role is inside IR35 and requires three days in the office (Stratford Upon Avon) per week. The contract is for 8 months. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Principal Engineer - DevOps - Remote Working Must have an Active SC Clearance - Lead engineering strategy and technical roadmaps across multiple engineering teams and suppliers, while remaining closely involved in technical and operational decision-making. - Provide leadership across AWS cloud infrastructure, DevOps, applications and 24/7 operational services. Principal Engineer Responsibilities - Define engineering strategy, technical roadmaps, standards and governance across multiple teams. - Provide technical assurance across cloud infrastructure, applications, ingest pipelines and AI capabilities. - Lead the design, implementation and operation of AWS-hosted platforms and services. - Review and approve solution designs, implementation approaches and significant technical changes. - Coordinate engineering delivery across platform, development and operational support teams. - Lead technical decision-making during major incidents, service disruptions and critical operational events. - Maintain oversight of platform reliability, security, resilience and service performance. - Identify and manage technical risks, dependencies and delivery constraints. - Mentor and develop engineers across all grades and manage up to 6-8 direct reports where required. - Work with Product Managers, Delivery Managers, architects, suppliers and senior stakeholders. - Drive continuous improvement, modernisation and engineering capability. - Participate in 24/7 L3 on-call support where required. Principal Engineer Skills and Experience Mandatory - Strong AWS cloud platform and enterprise cloud architecture experience. - Excellent DevOps experience - Must have .net and c# as a minimum Desirables - Strong Terraform, Infrastructure as Code, Docker and NGINX experience. - PostgreSQL experience across EC2 and RDS. - Strong Linux and Windows administration experience. - Experience with AWS Transit Gateway, API Gateway, Virtual Desktop, VPN and OpenVPN. - Elastic, Kibana and GitLab Source Control experience. - Strong Jenkins, Groovy and CI/CD pipeline design and implementation experience. - Strong platform observability, monitoring, performance management and troubleshooting experience. - Experience supporting secure, business-critical services within 24/7 production environments. - Strong Incident, Change and Problem Management experience, including ServiceNow. - Proven technical leadership, engineering governance, assurance and risk-management experience. - Experience operating within Agile and DevOps delivery models. - C#, .NET, Entity Framework, JavaScript, React, Vue.js, WPF, REST APIs and Microservices experience would be advantageous. - AWS SageMaker, LLM integrations, AI-assisted analytics or Python data tooling experience would be beneficial. - Secure-by-design, Disaster Recovery and Business Continuity experience would be advantageous. - Experience supporting COTS or analytical platforms within government, policing, national security or highly regulated environments would be beneficial. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Software Engineering Specialist - Birmingham - Inside IR35 - Rate £500-£550 per day We are seeking a skilled SIEM Security Engineer with expertise in SIEM and Security logging and monitoring to join our dynamic team. As a SIEM engineer, you will play a critical role in designing, developing, and maintaining the ingestion of our security information and event management (SIEM) system. Your focus will be on leveraging Elasticsearch and related technologies to enhance threat detection, incident response, and overall security posture. Essential: * Proven experience in Software Engineering roles * Experience in some of the following technologies: o Elasticsearch - Logstash -Kibana o Ansible o Kafka o ArgoCD o Scripting o Kubernetes o Gitlab pipelines o YAML o Helm o Ansible o Basic networking * Strong analytical and troubleshooting skills * Willingness to learn new technologies * Attention to detail Advantageous: * Experience in SIEM Detection Engineering. * Experience of On Premise SIEM solutions * Experience with log source onboarding and normalisation * Knowledge of Linux, Windows and Network Administration * Knowledge and experience of cloud services (public or private), OpenStack and K8S * Devops practices Please share latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Role: * Undertake incident and request tasks * Possess 2nd line responsibility for resolving incidents to SLA * Maintain a ?2% incident per month target * Be responsible for the completion of assigned works within allocated timeframes * Undertake Project Tasks, supporting both internal and external Project Managers * Undertake Non Standard Requests tasks to agreed timescales * Proactively communicate and coordinate with Level 3 teams to highlight major level issues * Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc. * Install & configure software and hardware Your skills and experience * An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 & Windows 11), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. * Experience handling LTSC Channels and KIOSK is highly desirable * Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity * An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, along with general etiquette * Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving License. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Junior Java Developer (1-4 years experience) We are looking for a number of Junior Java Developers for a Public Sector client. You will have between 1 to 4 years experience with a keenness to further develop your skills and experience in Java software development. * Programming Languages: Proficiency in Java (often Java 11 or newer) and Object-Oriented Programming (OOP). * Frameworks: Familiarity with the Spring ecosystem, particularly Spring Boot and RESTful web services. * Tools & Version Control: Experience with Git, build tools like Maven or Gradle, and containerization basics like Docker. This is a 6 month contract initially and is on a hybrid working model with two days in the office in London every week. It is an inside IR35 contract starting in early December. Candidates with SC clearance or willing to undergo will be considered. To be considered for the position please send over an updated CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

The successful applicant will work within the formal competition process: * Acquisitions of materials, software, services, and maintenance and support requirements. * Applies procurement knowledge to business requirements to support effective procurement approaches. * Creates moderate to complex RFP solicitations in accordance with requirements. * Evaluates supplier proposal responses. * Conducts price and cost analysis. * Evaluates and score supplier responses with regard to pricing and terms/conditions with suppliers. * Identifies and resolves moderate issues and problems within competition process. * Analyse risks and identify risk mitigation * Interacts with stakeholders as required. * Must have the interpersonal skills to deal effectively with supplier related issues of varying degrees of complexity and work issues to resolution. * Support senior staff and management as directed. Basic Qualifications * CIPS or studying for CIPS * Successful track record of managing a variety of procurements, interfacing with internal customers, other functional support staff, and suppliers. * Strong organisational, written and oral communication skills. * Must be able to work independently, establish priorities, and meet deadlines with minimal supervision. * Ability to multi-task and work in a fast-paced environment. * Attention to detail and problem-solving skills, strong time management skills and the ability to prioritize work. * Experience negotiating terms and conditions * Experience in the bid and new business proposal phases of a programme. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

FIS Integrity -Treasury and Risk Management System Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 1 to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £55K - £65K. Do send your CV to us in Word format along with your salary and availability.

Lead contract management and negotiation and statements of work in preparation for governance approval. Collaborate with internal teams to achieve strategic goals. Engage with L&C for support to manage delays to delivery. Maintain contract documentation and ensure compliance with governance policies. Create and manage templates for SOWs, change orders, and other agreements. Support BAU contract management activities. Deliver contractually required reporting and participate in customer meetings. Stay current on IT law, data protection (e.g., GDPR) , and commercial legislation. Support and develop members of the Contract Management team. Act in accordance with Legal and Commercial guidance. Ensure any contractual document (contract change or extension, relief or delay notice, or contract proposal) is reviewed and approved by the Legal & Commercial team in accordance with DOFA requirements. Engage support from and liaise closely with the Legal & Commercial team at the early stage of new contract or contract extension negotiations in order to agree negotiation strategy and key legal issues. Engage support Legal & Commercial during contract delivery regarding any contractual dispute or delay. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Windows 11 rollout, will be required to build, deploy and decommission devices. * Build new Windows 11 devices using standardised images and task sequences * Enrol devices into Microsoft Intune / Autopilot (or SCCM where applicable) * Install core applications (Microsoft 365 Apps, VPN, security tools, line-of-business apps) * Deploy Windows 11 devices to end users in line with rollout schedule * Decommission legacy Windows 10 devices in line with IT policies * Backup, restoration, and migration of user data * Securely wipe data using approved tools and methods * Remove devices from Azure AD / Intune / CMDB systems * Manage laptop and device handover to multiple users and sites * IT equipment Install/Move/Add/Change and Disposal ( data wipe and end of life support) * Collaborate with other engineers and stakeholders to resolve complex issues * Update asset registers and deployment tracking sheets Excellent verbal and written communication skills SC cleared, UK born national only Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.