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Permanent

Job Vacancy
Principal Data Architect IBCA Data Platform (Infected Blood Compensation Authority) - CO - G6

Government Digital & Data
Published on
ETL (Extract-transform-load)
Nosql
SQL

£67k-72k
United Kingdom

This role will lead our data platform architecture and modelling team within the Data Operations arm of the IBCA Data Directorate. The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. They are designing and building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks and Quantexa. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly. As the Principal Data Architect for our data platform and products, you’ll be critical to delivering data architecture and modelling capabilities. You will mature the quality of our data architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA’s objectives. You will focus on designing scalable and flexible data solutions for data management processes (including data integration and master data management), ensuring data quality, and driving a culture of problem statement driven design. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data architecture and infrastructure and provide technical guidance for the development of designs for the data platform including integration and master data management encompassing secure by design principles; Ensure designs are scalable, secure and efficient; Lead efforts to integrate data from various sources of varying fidelity, ensuring data consistency, accuracy, and quality, and support the development and maintenance of these processes; Be responsible for the design and implementation of logical and physical data models, and the development of data standards and data management policies; Be responsible for ensuring we have the right data architecture teams in place across the data platform and its products and will collaborate with data delivery managers and wider digital service delivery teams to make sure data architecture practices are embedded consistently and to industry standard best practices; Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success; Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation; Provide leadership and guidance to a team of data architects and modellers, further developing your own data architecture, delivery management and leadership skills; Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs; Work with industry partners to leverage the best of new and emerging tools and approaches. Responsibilities Strategic Planning: Develop and execute the data architecture and modelling strategy, aligning with business goals and data needs; Team Leadership: Use your expertise to build and maintain excellence in data architecture capabilities by building, leading, and mentoring a team of data architects and modellers, fostering a collaborative and high-performing environment; Data Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, and storage – and be the assurer of designs at architecture review boards such as Technical Design Authority; Data Quality: Ensure data quality and integrity across the data platform; Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards; Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live; Supplier Management & Oversight: Manage supplier relationships by setting performance standards, negotiating contracts, and ensuring high-quality outcomes; Capability Building: Make the data architecture practices thrive by exploiting new and emerging tools/approaches and using these to help the organisation deliver better services.

Permanent

Job Vacancy
Technical Architect (One Login) - GDS - G7

Government Digital & Data
Published on
Cloud

£55k-90k
England, United Kingdom

As a GDS Technical Architect, you’ll share the responsibility for the digital transformation of government. You’ll ensure a project’s overall technical design meets user needs and acceptance criteria, whilst conforming to time and budget constraints. You’ll thrive using agile methods and enjoy working collaboratively with departments and multidisciplinary teams. Above all, you’ll want to make government better, which may sometimes involve challenging the status quo. As a Technical Architect, you'll: design technical services or plan system integration, selecting necessary platforms and technologies to meet project requirements and user needs provide technical leadership and consultancy to both internal and external development teams, ensuring designs & solutions are fit for purpose, whilst meeting time and budget constraints build and maintain technical roadmaps, looking ahead for future opportunities or blockers, and ensuring decisions by development teams align with the strategy encourage communication across multiple development teams to identify strategic requirements and dependencies help develop services by contributing code, testing technologies and producing rapid prototypes be involved in the wider software engineering community, including cyber security and operations teams, identifying good practices to adopt and sharing your experiences, eg through blog posts, tech talks at conferences etc enable a positive technical culture, applying agile methods to development and completing quality assurance practices ensure delivery is aligned with the and work with others across GDS to keep that up to date and relevant advise product managers on the estimated effort and technical implications of current user stories, as well as those in the backlog be involved in helping recruiting technical architects and other technologists, where appropriate, helping sift and interview help colleagues with their career development, coaching and managing more junior staff members

Permanent

Job Vacancy
Junior Software Developer - OFGEM - EO

Government Digital & Data
Published on
Azure

£25k-34k
United Kingdom

Job description Key Responsibilities Monitor site uptime and site reliability and take necessary action. Stewardship and ownership of work items. Work from support tickets to diagnosis of fault and then action or refer to appropriate 3rd line teams. Write code according to standards, and security review tools. Meet individual and contribute to the Applications Teams SLAs. Onboard and mentor new colleagues to the team. Working with project managers, technical leads, and subject matter experts to develop, maintain, and support, key Ofgem scheme applications. Complete personal training as per learning objectives relating to technical skills with the objective of becoming a full stack developer and undertake greenfield development of Ofgem schemes. Key Outputs and Deliverables Triage of service requests and/or Incidents by replication and in turn identifying the appropriate solution. Maintain Service Request tickets and items on Azure DevOps backlog. Maintain documentation relating to the Application Support Team and contribute to the wider Digital Development Teams documentation store in various locations, such as the Azure wiki, Confluence, SharePoint. Identify improvements in the Applications Support work area. Supporting the Development Team within an agile project setting, delivering work items accordingly and meeting sprint timelines. Working from the AzureBacklog to complete task relating to SonorCloud, Technical Debt as well as investigation work as directly by the Technical Lead or Product Manager. Actively participating in daily catchups, refinement meetings, sprint planning, retrospectives and show & tells. Collaborate with colleagues across Ofgem. In particular: - Digital Development Team (of which Applications Support is a part) - Digital Services - Digital Project Management Office & Delivery teams - Delivery & Schemes

Permanent

Job Vacancy
Technical Architect (One Login) - GDS - G7

Government Digital & Data
Published on
Architecture

£55k-90k
England, United Kingdom

Job description As a GDS Technical Architect, you’ll share the responsibility for the digital transformation of government. You’ll ensure a project’s overall technical design meets user needs and acceptance criteria, whilst conforming to time and budget constraints. You’ll thrive using agile methods and enjoy working collaboratively with departments and multidisciplinary teams. Above all, you’ll want to make government better, which may sometimes involve challenging the status quo. As a Technical Architect, you'll: design technical services or plan system integration, selecting necessary platforms and technologies to meet project requirements and user needs provide technical leadership and consultancy to both internal and external development teams, ensuring designs & solutions are fit for purpose, whilst meeting time and budget constraints build and maintain technical roadmaps, looking ahead for future opportunities or blockers, and ensuring decisions by development teams align with the strategy encourage communication across multiple development teams to identify strategic requirements and dependencies help develop services by contributing code, testing technologies and producing rapid prototypes be involved in the wider software engineering community, including cyber security and operations teams, identifying good practices to adopt and sharing your experiences, eg through blog posts, tech talks at conferences etc enable a positive technical culture, applying agile methods to development and completing quality assurance practices ensure delivery is aligned with the and work with others across GDS to keep that up to date and relevant advise product managers on the estimated effort and technical implications of current user stories, as well as those in the backlog be involved in helping recruiting technical architects and other technologists, where appropriate, helping sift and interview help colleagues with their career development, coaching and managing more junior staff members

Permanent

Job Vacancy
Database Engineer

Nexus Jobs Limited
Published on

£60k-70k
City of London, England, United Kingdom

Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. Integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Analyse and rectify any problems raised in an independent and team scenario. Ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Permanent

Job Vacancy
Business Intelligence (BI) Developer - The National Lottery Community Fund - SEO

Government Digital & Data
Published on
Microsoft Power BI

£38k-51k
United Kingdom

As a BI Developer, you’ll: Design and build engaging dashboards and reports using Power BI Develop efficient, scalable data models in collaboration with our Data Architect and Technology teams Lead the transition to automated, self-service reporting across the Fund Work closely with analysts, business users, and stakeholders to ensure insights are accessible and actionable Apply user-centric design principles and continuously improve your products based on feedback and usage data We’re looking for someone who: Has experience turning user needs into BI solutions that drive decision-making Is skilled in Power BI (DAX, Power Query/M) and SQL Experienced in data modelling, UI/UX best practices, and enterprise BI development Is passionate about using data to support equity, sustainability, and community resilience Thrives in a collaborative, agile environment and is eager to keep learning Interview Date: 27th August, virtual Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. If you would like an informal conversation about the role specifically, please contact: Any questions about the recruitment process, please email:

Permanent

Job Vacancy
Content Designer - CO - SEO

Government Digital & Data
Published on
Design

£42k-46k
England, United Kingdom

Responsibilities User-centred content design . You will support the design of content to meet user needs and make complex language and processes easy to understand. You are aware of government accessibility requirements and can design content that works with common assistive technologies; UX Design . Work with a multidisciplinary team in an agile environment to turn concepts into user-centred designs. Understand as-is interaction design and identify improvement opportunities. Apply your knowledge of interaction design practices to create better user experiences; Evidence based practice. Use different types of data (including analytics, User feedback, User research and usability testing) to inform and explain your design decisions; User focus. Understand the range of different users who might access content and services and can identify their needs based on evidence. Ability to translate User stories into content that meets users’ needs and propose suitable design approaches; Agile working. Good working knowledge of Agile methodology and ability to apply agile mindset to delivery; Content/design concepts and prototyping. Ability to choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements; Stakeholder relationship management. Ability to communicate clearly and regularly with stakeholders at different levels. You can tailor communication to their needs and work with them to build relationships while also meeting User needs; Strategic thinking. You can contribute to content strategies and policies, and can help create content patterns or standards.

Permanent

Job Vacancy
Defence Business Services (DBS) Software Developer - MoD - HEO

Government Digital & Data
Published on
Javascript

£36k-37k
Lancashire, United Kingdom

Job description As a software developer in the Defence Business Services (DBS) Automation Garage you will be responsible for developing and maintaining live public-facing services on . In this role, you will write clean, secure, and test-driven code that adheres to modern standards and design patterns. You will create open solutions that are easy for others to reuse and extend. You will integrate APIs such as One Login and Notify ensuring services align with the Government Digital Service Standard. You will test and document code releases and support the team at GDS Service Assessments. Work with JavaScript, TypeScript, TypeORM, Postgres, Nunjucks. Develop backend services using Node.js with frameworks like Express and NestJS. Maintain and support open GitHub repositories, following robust branching and commit strategies to ensure clarity and traceability. Support DevOps activities in a Kubernetes environment on OpenShift, leveraging Docker for containerisation. Support live services by investigating incidents and resolving issues to minimise downtime. You can design, code, test, and document using modern standards and tools, working closely with users and stakeholders to gather requirements. Collaborate with others (service manager, technical architects, design team) to understand and review software requirements. Work in an Agile environment ensuring service and project managers are informed of the status of development and service support. Proactively learn and develop skills on the job while delivering software components. Find ways to improve system robustness, resilience and stability

Permanent

Job Vacancy
Lead Technical Architect - IPO - G7

Government Digital & Data
Published on
Azure

£64k-76k
Newport, Wales, United Kingdom

Main duties consist of but are not limited to: You will work with service squads, project and operational teams, leading and owning elements of the technology architecture with a focus on Microsoft Azure. Provide technical leadership and expertise, identifying, selecting and creating appropriate technical solutions based on user needs and business requirements. Build Cloud solution designs. Where appropriate, act as a solutions architect to be responsible for the end-to-end delivery of the solution. Provide technical leadership to project delivery teams, identifying and selecting appropriate technical solutions based on user needs and business requirements. Producing and assuring technical and solution designs based on business needs and providing justification for decision-making in chosen technical design. Analyse the needs of large deliveries, breaking them down into smaller manageable components ensuring appropriate software, hardware and integration methods are employed. Participate where required to support the building of requirements. Design and build technical solution meeting requirements. Provide technical governance, ensuring technical solutions and decisions adhere to quality, principles, policies and standards. Create and present relevant and appropriate documentation at governance boards such as the Technical Design Authority and Solution Design Authority. Own the technical roadmaps for allocated capabilities ensuring ongoing deliveries consider business needs, technology updates and changes and the wider impact on the technology estate. Liaise with architects from other areas and disciplines to ensure alignment of architectures across your areas of responsibility. Work with Strategic Delivery Partners to ensure the requirements of the IPO are met and delivered in line with statements of work, the organisations strategic direction, principles, policies and standards. Act as a critical friend to stakeholders ensuring decisions are understood and consider risk, cost, time and quality. Horizon scanning and continuous research on emerging technologies and services that would benefit IPO. Behavioural Understanding yourself to be a leader and the impact of your behaviour on others. Continually develop expertise in architecture disciplines and technologies to ensure knowledge is kept relevant. Coordinates activities to deliver solutions across multiple teams ensuring engagement of stakeholders. Takes responsibility for architectural elements within their allocated area or areas. Takes a ‘Security by Design’ approach for all considered options. Coordinates and facilitates technical discussions that ensure solutions are appropriate and all required parties are engaged. Recognises architectural skill and knowledge gaps and ensures appropriate resources are identified to fill them. Shares knowledge and expertise with your wider team, becoming a role model within the organisation, champion our culture of learning, development, cross-company collaboration, and teamwork. Able to communicate in a succinct, engaging manner. Contribute to the creation and adoption of best practice across the architecture profession and promotes the capability across the IPO. Support and promote the Architecture community across the IPO. Coach and mentor colleagues. Promote and display the IPO and Civil Service Values.

Permanent

Job Vacancy
Problem Manager - FCDO - HEO

Government Digital & Data
Published on
ITIL

£38k-41k
Hanslope, England, United Kingdom

Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Help keep our global organisation’s IT system secure and trouble free An organisation as complex and interconnected as FCDO Services has an equally complex IT system, and when you join us in this important role you’ll focus on identifying, managing and resolving the root causes of any IT-related incidents that occur, and work to prevent their recurrence. Picking up feeds from numerous sources, such as the Service Desk, Technical Resolver teams and Event Management, you’ll work closely with our technical teams as you solve the issues and problems that arise. And of course you’ll question and probe the technical activities employed, and use all your knowledge and expertise as you provide creative alternative avenues. Taking full ownership of the problem management process, and overseeing the entire lifecycle from detection and prioritisation through to investigation, resolution and closure, you’ll ensure that the root causes of problems are identified and documented. Maintaining the Known Error Database will be another key task, as will communicating errors and workarounds to support teams and users. We’ll also expect you to produce regular problem management reports, track KPIs such as problem resolution time and recurrence rate, identify trends or systemic issues, and recommend and implement service improvement initiatives. Use all your specialist IT skills as you help defend the UK’s security interests To be a success in this role you should have gained Level 3 or Level 4 qualifications, preferably in Computer Science, Computer Systems, Digital Data Communication or relevant STEM subjects, or possess equivalent practical job experience. You should have an ITIL Foundation level certification, and in addition to a record of delivering results and meeting targets, we’ll look for well developed knowledge of Service Management Tooling and good data analysis skills. You should also have a proven IT background working in a technical service management environment, and be a confident user of MS Office 365. With superb written and verbal communication and exemplary customer facing skills, you’ll be an analytical thinker with excellent problem solving, decision making and influencing abilities. Committed to driving Continual Service Improvement and Risk plans, any experience of working with ServiceNow ITSM tool would be desirable. Knowledge of ISO9001, ISO20000, ISO27001 and ITIL Practice Manager – Monitor, Support and Fulfil certification would also be a bonus. In addition, Agile Methodologies Foundation, BCS Agile Foundation Certificate or equivalent accreditation or relevant experience would be an advantage, as would experience of working and negotiating at all levels in a large and complex IT estate. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 27/07/2025 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Permanent

Job Vacancy
Database Engineer with SQL and C#

Nexus Jobs Limited
Published on

£55k-60k
London, United Kingdom

Database Engineer with SQL and C# Our Client is a City based bank – looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months – but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

Permanent

Job Vacancy
Senior Service Designer - National Crime Agency - G7

Government Digital & Data
Published on
Design

£64k-69k
United Kingdom

Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be met in order to reach live. You will lead on designing the end-to-end journey of often complex services coming through the pipeline, from conception to full rollout. This role involves working with a variety of stakeholders to manage risks and build consensus around a design approach. You will be able to work autonomously, in alignment with current standards and policies, and will support other designers across the team where required. Virtual Open Evening Event If you would like to find out more about the role and the application process we will be holding virtual opening evenings via MS Teams on 06/10/2025 at 1800. This event is by invitation only. To register, please click on the following link You will be asked for your name and email address. Registration will close on 05/08/25 at 1200pm. You will not be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled.

Contractor

Contractor job
IT Support Technician

Nexus Jobs Limited
Published on

£200-300
London, United Kingdom

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Permanent

Job Vacancy
Senior Infrastructure Architect (Platform) - DVSA - G7

Government Digital & Data
Published on
TOGAF

£54k-55k
United Kingdom

As a Senior Infrastructure Architect, you will play a pivotal role in shaping the architectural vision and strategy both for future projects and day to day operations. You will play a key role in the leadership on all things related to IT Infrastructure across DVSA leading the design, development, and implementation of high-quality technical solutions that meet both functional and non-functional requirements. Your expertise will guide the technical direction of projects, ensuring scalability, performance, and security. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVSA : Job description This role will be within the platform team and the successful candidate will help ensure the agency is at the leading edge of technology, security, and all infrastructure components are running optimal. The main duties of this role will be to lead the support, Development, governance and insourcing of the MS Dynamics infrastructure within the DVSA. Responsibilities include but are not limited to: Develop, secure and improve the current Infrastructure specifically within Dynamics 365. Work closely with the Powerplatform Development team. Conduct Infrastructure reviews and ensure adherence to best practices and standards. Evaluate and recommend new technologies and tools to enhance existing systems. Develop and maintain architectural documentation. Lead the troubleshooting and resolution of complex technical issues. Assess the current infrastructure and look for opportunities to insource support when available. Lead, Develop and support a team of Senior Infrastructure engineers. Open Sessions: Would you like to find out more about the role, the team and what it’s like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 30th July 2025 at 12:00 . Sign up

Permanent

Job Vacancy
Senior Infrastructure Engineer UK - Export Finance - G7

Government Digital & Data
Published on
Azure

£58k-76k
Westminster, England, United Kingdom

Main Activities Be a senior infrastructure engineer for the organisation Provide Senior Infrastructure support to 500+ colleagues in a variety of locations across multiple different systems Respond and resolve infrastructure issues, incidents & requests Architect, deploy, and maintain infrastructure solutions across on-premise and cloud environments (e.g., AWS, Azure). Lead infrastructure modernization projects, including automation, monitoring, and configuration management that deliver high value to the UKEF business Provide significant expertise and support of Microsoft Active Directory, Azure Administration, InTune and Office 365 and other windows / infrastructure / Cisco technologies Ensure high availability, disaster recovery planning, and business continuity processes are implemented and tested regularly Monitor system performance and reliability, making proactive improvements to prevent outages and optimize usage. Collaborate with Engineering, DevOps, Security, and IT Operations teams to maintain robust infrastructure standards. Maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Partner with Security, Network, DevOps and Business teams to align infrastructure roadmaps. Work closely with our internal security and SOC teams to ensure the integrity and security of UKEFS infrastructure Work closely with managed service providers to deliver our infrastructure services Ensuring that IT SLAs are met, and IT policies are adhered to by planning, managing, and maintaining workload; Ensure the Infrastructure team effectively manage customer issues through incident management framework Maintain good working relationships with key service stakeholders, suppliers and customers to help understand their business requirements and priorities; Be available for out of hours for high priority technical infrastructure support Additional activities include: You will be supporting and using technologies such as but not limited to; Microsoft Azure and Amazon Web Services GitHub Actions and Azure DevOps Azure Resource Manager (ARM) templates, BICEP and Terraform. Docker, Azure Container Apps and Azure Container Registry (ACR) Azure Cognitive Search Azure SQL, Azure SQL Managed Instances, Azure MySQL and Cosmos DB. Azure Monitor Cisco Meraki This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

Fixed term

Job Vacancy
Ethical & Human Factors SME - AI Assurance

VIQU IT
Published on
API
API REST
Architecture

1 month
London, England, United Kingdom

Morela is proud to be supporting our client in recruiting an Ethical & Human Factors SME to ensure AI systems are deployed in a safe, ethical, and human-centred manner. This is a unique opportunity to shape responsible AI adoption in high-stakes operational environments. Contract Details: Duration: 3+ years IR35: Inside Clearance: SC or DV required Day Rate: £700-£900 (depending on experience) Role Overview: You will lead the integration of ethical principles and human factors into AI assurance processes, ensuring that AI adoption considers societal, cultural, and operational impacts alongside technical reliability. Your guidance will influence design, deployment, and governance of AI systems to be trustworthy, transparent, and aligned with emerging regulatory frameworks. Key Responsibilities: Integrate ethical, human factors, and societal considerations into AI assurance processes Develop and implement frameworks for human oversight, trust, accountability, and explainability Conduct ethical risk assessments covering fairness, bias, autonomy, and proportionality of AI decision-making Advise on human-machine interaction, including usability, operator trust, and training requirements Contribute to TEV&V activities with a focus on safety, resilience, and ethical compliance Guide stakeholders on adherence to ethical principles, AI Strategy, and regulatory req

342 results

Contracts

Contractor Permanent

Location
1

United Kingdom

Remote type

Hybrid Remote On-site

Rate minimum.

£150 £1300 and more

Salary minimum

£20k £250k

Experience

0-2 years experience 3 to 5 years experience 6 to 10 years experience +10 years experience

Date posted

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