Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

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Permanent

Job Vacancy
Senior DevOps Engineer - HMRC - SEO

Government Digital & Data
Published on
DevOps

£50k-55k
Stratford, England, United Kingdom
Job summary Discover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS’s legacy technologies and to deliver innovative new solutions, designed around our customers’ needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior DevOps Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As one of our Senior DevOps Engineers, you will be responsible for maintaining and evolving the FIS cloud Infrastructure in line with strategy set by the Principal Technical Lead. You will provide technical support to the forensic infrastructure team across multiple sites and colleagues in the wider national FIS estate. The Senior DevOps Engineer will manage third party provision of infrastructure services and the provision of expertise to develop architectural solutions for infrastructure services throughout the service product life cycle. Flexibility Payment: This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually – on a business need and personal basis – and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already a strong background working as a DevOps engineer (or similar) with public cloud platforms (eg. AWS, Azure or GCP) The successful candidate will be undertaking the following (but not limited to): Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support junior engineers. Manage multiple priorities in a fast-paced environment. Work as part of a skilled team sharing ideas but also take the initiative and work independently with little supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Cloud infrastructure services and technologies. Work with and support third parties in providing infrastructure and work with technical architects to translate architectural designs into operations. You can break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities. You are an excellent communicator who can describe basic technical concepts to technical and non-technical audiences, and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below.
Permanent

Job Vacancy
Business Systems Analyst – Insurance Systems

Nexus Jobs Limited
Published on

£65k-80k
United Kingdom
Business Systems Analyst – Insurance Systems A background in software development and / or Analysis either as part of an IT Department or a Software Vendor is preferable. A proven track record of delivery with the ability to ‘own’ projects and issues is essential. The candidate would report to the Group Operations Director or relevant Project Manager and depending on the project size, may be working alone or as part of a team. The role will often be Client facing and the ability to determine requirements, estimate costs and present completed solutions is essential. The role will often fluctuate between Analysis and Configuration to quite detailed SQL scripting and some report and system design and so it is essential that the candidate be flexible and show ability in both Business and technical areas. The ideal candidate will be a self-starter with several years’ experience and knowledge of the insurance industry. The purpose of the position is: 1. Ability to configure Insurance system to meet client specifications 2. Producing project feasibility reports. 3. Liaising with external clients or internal resources 4. Creation of Documentation and MIS Reports using Report Builder tools such as Crystal and MS Report Builder 5. Build SQL queries and use SQL to report on and modify databases. 6. Translating client requirements into highly specified project documents. 7. Identifying options for potential solutions and assessing them for both technical and business suitability. 8. Creating logical and innovative solutions to complex problems. 9. Drawing up specific proposals for modified or replacement systems. 10. Presenting proposals to clients. 11. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. 12. Drawing up a testing schedules for the product / model testing 13. Being responsible for implementation of projects. 14. Planning and working flexibly to a deadline. 15. Writing user manuals. 16. Providing training to users of a new system. 17. Keeping up to date with technical as well as industry sector developments. 18. Undertakes any other related duties as may be reasonably required. The essential skills for the BSA role are: Must have experience of / a strong understanding of insurance Must have configuration skills using SQL Must have Business Analysis skills – excellent communication skills Key skills require are: 1. Proven Analysis ability 2. Strong, logical investigative skills. 3. Ability to learn and understand Insurance and Financial Applications and functionality. 4. Candidate should be able to configure software applications for Client requirements 5. Ability to understand Business and System process flows and design appropriate solutions 6. Good Verbal and written communications. 7. Must assume responsibility for accuracy and timeliness of work product. 8. Ability to work autonomously and take ownership of issues / tasks. 9. The competent use and understanding of standard office IT applications The Company is based in Romford Essex – the role will be hybrid, where you can work remotely and attend meetings at the Company’s offices in the City of London or Romford several times a month. The salary for this position will be circa £65K - £80K. Please do send your CV to us in Word format along with you salary and notice period.
Permanent

Job Vacancy
Senior Software Developer - Department for Education - G7

Government Digital & Data
Published on
Javascript
Software

£58k-62k
United Kingdom
Job summary These are exciting times at the Department for Education. In 2026 we'll continue to build more user-centred digital services for all our users, children, adults, and those in social care. As a senior software developer, you will be part of a team responsible for developing and supporting scalable, secure, and high-quality user-centric digital services. Working with senior colleagues, you will lead team members on the design and build of digital services and will work closely with colleagues within multidisciplinary agile teams, that focus on delivering work iteratively and at pace. You will innovate to radically transform how public services are delivered and improved. If you are successful, you will be working in The Apprenticeship Service. This is an award-winning digital service that puts employers in control of apprenticeship training, funding and recruitment. We connect thousands of employers, large and small, with apprentices and training providers so that the economy can thrive, and individuals and companies can upskill and fulfil their potential. Apprenticeships are exciting options for both apprentices and employers—learning new skills, growing talent and making sure employers have access to the right skills to thrive. We work in the Department for Education (DfE) to put employers and apprentices at the heart of apprenticeships—delivering a programme that is led by employer choice and demand, is higher quality and focused on occupational competence. To do this we deliver innovative, user-focused services that operate at scale and enable employers, apprentices, training providers and end-point assessment organisations to work together to make apprenticeships great. Job description As a Senior Software Developer, you will: Lead and provide technical support for a group of developers within a multi-disciplinary team, sometimes including line management. Develop software within the C# .NET technology stack to agreed standards. Build automated tests to support our continuous deployment processes. Create and sustain modern development standards, practices and techniques for our development community. Work with the development community to ensure we build sustainable digital products. Support the ongoing optimisation of automated integration processes. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality digital services. Support, coach and mentor less experienced developers and help them integrate into teams. Transform government into a modern, agile development centre by embedding practices such as test-driven development, continuous integration & delivery. Triage and lead support of software issues within projects you are familiar with. Support sharing of methods and technologies across teams, government, and the industry by participating in and organising community events. Help build and maintain a diverse, inclusive culture across the development community, growing awareness, and balance.
Fixed term

Job Vacancy
Estates Manager

LA International Computer Consultants Ltd
Published on

SY7 9AE, Craven Arms, England, United Kingdom
Job Summary We are seeking an experienced and highly motivated Estates Operations Manager to take responsibility for the operational management of the Trust's estates at designated site(s). This is a senior, site‑based role ensuring that all buildings, engineering systems, infrastructure and grounds are safe, compliant, efficient and fit for purpose, supporting the delivery of high‑quality patient care. The post holder will lead the provision of an effective and patient‑focused estates maintenance service, delivered through a mix of directly employed staff and external contractors, ensuring compliance with NHS guidance, statutory legislation and best practice. You will provide senior technical leadership, act as an Authorised / Responsible Person across key estates disciplines, and play a central role in service improvement, risk management, and operational resilience. Key Responsibilities Estates Operations & Compliance Overall responsibility for site‑level estates maintenance, repair and engineering services Ensure compliance with statutory legislation, HSE guidance, Health Technical Memoranda (HTMs) and NHS standards Act as Authorised / Responsible Person for disciplines such as: Medical Gases Electrical Safety (HV/LV) Water Safety / Legionella Specialist Ventilation Decontamination Ensure asbestos management duties are effectively discharged Lead risk assessments, safe systems of work, and contractor control procedures Maintain estates risk registers, incident reporting and business continuity arrangements Participate in the estates on‑call rota, responding to operational emergencies Leadership & People Management Line manage Assistant Estates Managers and operational maintenance teams Lead, motivate and develop both in‑house staff and contractors Set clear objectives, KPIs and performance standards Deliver appraisal, performance management, development and training plans Promote strong communication, engagement and positive employee relations Planning, Performance & Continuous Improvement Develop and deliver local operational estates plans aligned to Trust objectives Monitor performance and implement corrective actions where required Drive service improvement initiatives and performance enhancement Ensure effective prioritisation of planned preventive and reactive maintenance Finance, Resources & Contracts Manage delegated budgets and expenditure controls Support budget setting and delivery of cost improvement plans Implement efficiency improvements aligned to Lord Carter recommendations Procure and manage estates maintenance and specialist service contracts Oversee utilities, energy efficiency and estates‑produced waste management Projects & Stakeholder Engagement Work collaboratively with Capital Project teams to ensure new installations are commissioned and fit for purpose Provide expert estates and engineering advice to senior managers and external stakeholders Work closely with clinical services, corporate departments, regulators and suppliers About You You will be an experienced Estates Manager with a strong technical background and proven leadership skills in a complex healthcare or similarly regulated environment. You will be confident managing multi‑disciplinary teams, contractors, budgets and compliance obligations, while maintaining a strong patient and safety focus. Essential Requirements (Summary) Significant experience in estates or engineering management Strong knowledge of statutory compliance, HTMs and NHS estates guidance Experience managing large operational teams and external contractors Budget management and service improvement experience Ability to act as (or train as) an Authorised / Responsible Person Excellent communication, leadership and problem‑solving skills Why Join Us? You'll join a forward‑thinking Estates team playing a critical role in supporting frontline healthcare services. We offer: A challenging and rewarding leadership role Opportunities for professional development and CPD The chance to make a real impact on patient safety and care environments LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Contractor

Contractor job
Data Migration Analyst

Nexus Jobs Limited
Published on

£300-400
Milton Keynes, England, United Kingdom
Data Migration Analyst Our Client is looking to recruit a seasoned Data Migration Analyst with excellent Data Analyst skills - at least 3 to 5 years experience as a Data Analyst. Provide support to the data migration Lead in the data migration of legacy data into NetSuite edERP in accordance with the project plan Review the legacy data to identify data quality issues Review non-legacy data for data quality & resolve issues Liaison with the schools throughout the data preparation stages Perform data extractions from the legacy system into Excel Review the legacy data to identify data quality issues such as; o missing mandatory fields o data not coherent & correctly cross-referenced o data not valid i.e. formatted correctly, consistent with NetSuite requirements o potential functional shortfalls of NetSuite Co-ordinate with Users to resolve issues identified with the quality of the data. Co-ordinate with Users in the preparation of other data that are not in the legacy system that is required for NetSuite, such as; o email addresses o third party payers o fees, discounts & academic calendar o pricing master header & lines o NetSuite contracts Review non-legacy data for data quality & resolve issues with users, where necessary obtaining acceptance from the project team and/or the Business. To comply with safeguarding policies, procedures and code of conduct and demonstrate a personal commitment to safeguarding and student/colleague wellbeing. Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy and engage in safeguarding training when required. Must have at least 3 to 5 years experience of data analysing and/or cleansing and at least 3+ years experience of systems implementation. Have experience of extraction & cleansing of legacy data. Being involved in at least 2 major Data migration projects. Should have strong Excel user skills along with data migration ETL methodology. Must have excellent interpersonal skills. English as primary language. " T-SQL " Excel VBA " Accounting ETL Methodology The Client is based in Milton Keynes various offices across the UK. The role will based remotely at present with the need to attend the office as and when required. The rate for this role will be circa £300 to £400 per day. The duration for this contract assignment will be 6 months. Please send your CV to us in Word format along with your daily rate and availability.
Permanent

Job Vacancy
IT Infrastructure Team Lead

Nexus Jobs Limited
Published on

£65k-75k
London, England, United Kingdom
IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
Project Manager - Business Analyst - PM BA

Nexus Jobs Limited
Published on

£75k-90k
London, England, United Kingdom
Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank’s project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. Lead end-to-end project lifecycles ensuring adherence to the bank’s project management framework. Collaborate with sponsors to craft key project artefacts throughout all phases. Define, document, and communicate business requirements in conjunction with stakeholders. Create and present business process models showcasing both current and future states. Address business challenges, ideate and implement solutions. Manage project scope, plans, budgets, and ensure timely delivery within set parameters. Monitor project expenditures, timescales, and resources; intervening when deviations arise. Uphold stringent project governance, addressing and escalating risks and issues proactively. Engage and influence stakeholders at various organizational levels. Coordinate internal and external resources to achieve project goals. Ensure all projects comply with regulatory, legal, and third-party requirements. Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: Mastery over key project management methodologies and frameworks. Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. Stellar communication and relationship-building capabilities, particularly with global teams. Ability to discern overarching patterns and potential areas of improvement. Demonstrated experience in driving positive and lasting change. As a BA: Expertise in business and systems analysis methodologies. Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: Professional certifications in Business Analysis (e.g. BCS). Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially – 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T
Contractor

Contractor job
Field Service Technician

LA International Computer Consultants Ltd
Published on

6 months
KT13 9FN, Elmbridge, England, United Kingdom
Field Service Technician 6 Month contract initially Based: onsite: Weybridge, Surrey Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Field Service Technician to join the team. * To be ready to take on your next role by consistently delivering high impact onsite technical support * To deliver secure, stable, and efficient end user IT services that keep business operations running without disruption * To make a measurable impact by proactively preventing issues, improving system performance, and supporting multi site operations Key Responsibilities: * Provide onsite IT support for corporate office users, ensuring timely resolution of hardware, software, and connectivity issues. * Install, configure, and maintain IT hardware including desktops, laptops, printers, mobile devices, network equipment, and AV systems. * Troubleshoot system performance, network connectivity, and device level faults with a strong focus on reducing downtime. * Perform system updates, backups, and scheduled preventive maintenance to improve reliability and reduce recurring incidents. * Manage hardware asset inventory, including shipping, receiving, and tracking of IT equipment across locations. * Document all service activities, resolutions, and root causes clearly in the ticketing tool. Coordinate with remote IT teams to escalate and resolve complex technical issues efficiently. * Lead onsite installation activities while ensuring adherence to safety regulations and customer compliance standards. * Travel to additional sites when required to support installation projects, emergencies, or operational needs. * Follow all site specific safety rules and maintain professionalism while representing the IT team onsite. Key Skills & Experience: * Strong hands on experience supporting end user hardware such as desktops, laptops, mobile phones, tablets, iPads, printers, and AV devices. * Proficiency in troubleshooting Windows, macOS, iOS, Android, and common enterprise applications. * Solid understanding of networking basics, including connectivity troubleshooting and device configuration. * Experience performing system updates, backups, preventive maintenance, and hardware repairs. * Ability to document technical issues and resolutions accurately in IT ticketing systems. * Experience coordinating with remote teams for escalations and advanced troubleshooting. * Strong problem solving skills with the ability to diagnose root causes and implement effective solutions. * Knowledge of IT security principles, compliance requirements, and safe work practices. * Ability to lift up to 25 lbs and perform physical tasks involved in equipment installation. * Valid driving licence with the ability to travel between sites and respond to emergency support requirements. Desirable skills/knowledge/experience: * Familiarity with Apple iPad and Android tablet configuration and support. * Experience supporting AV systems and conference room technologies. * Exposure to asset lifecycle management processes. * Prior experience in enterprise or multi site IT field service environments. * Knowledge of modern workplace tools and cloud based collaboration platforms. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Permanent

Job Vacancy
Sales Executive

Rise Technical Recruitment Ltd
Published on

£28k-30k
BS1 2HP, Bristol, England, United Kingdom
Sales Executive Bristol £28,000 - £30,000 + Bonus + Holidays + Pension + Career Progression Excellent opportunity for a graduate to join a growing technology consultancy, supporting engineering and manufacturing companies in adopting advanced digital solutions. This company partners with a global leader in engineering software and works across a range of high-tech industries including aerospace, automotive, construction, and industrial sectors. With continued growth, they are now looking to expand their sales team with a driven and commercially curious graduate. In this role, you will support senior sales colleagues while developing your own pipeline of opportunities. You'll be involved in outbound outreach, lead qualification, and supporting proposals, gradually progressing into managing your own accounts. This is an excellent opportunity to build a long-term career in B2B technology sales within a specialist and supportive environment. The ideal candidate will be a confident communicator with an interest in engineering or technology. You will be proactive, organised, and comfortable speaking with new people. Any previous sales or customer-facing experience would be beneficial, but a strong attitude and willingness to learn are key. The Role: - Support outbound sales activity via phone, email, and LinkedIn - Introduce the company's services to new prospects and initiate conversations - Qualify leads and book meetings for senior sales team members - Assist in preparing proposals and quotations - Maintain and update CRM systems to track sales activity - Support marketing campaigns, webinars, and content creation - Act as a first point of contact for customer enquiries The Person: - Strong communication skills and confidence speaking with new people - Interest in engineering, manufacturing, or technical software - Organised, proactive, and commercially aware - Willingness to learn and develop within a sales environment - Any sales or customer-facing experience is beneficial but not essential Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
Senior Solutions Architect

Nexus Jobs Limited
Published on

£60k-70k
Leeds, England, United Kingdom
Senior Solutions Architect We have a fantastic opportunity to work for a Senior Solutions Architect with at least 5 years proven track record as a Solutions Architect. The role is based in Leeds city centre office which has been designed as a collaborative space supporting hybrid working. You will play a vital part, within your domain of responsibility, supporting the business to understand their technology landscape and how it will assist them is supporting their needs and future vision. You will be decisive in proposing and agreeing solutions within the architecture community and proactively help project teams determine how your solution designs will be implemented by the individual delivery teams and support them through implementation. Lead internal and external teams to deliver the appropriate cost-effective and innovative technology solutions in a variety of technology areas Act as a subject matter expert within your domain of responsibility, as an advocate for the architecture team, and point of contact Match the business requirements to the technology, shaping appropriate solutions across multiple global and market systems Ensure various applications and systems perform to user expectations and are continuously evolved, improved and maintained Contribute to the production of application roadmaps to identify software end-of-life risks and evolve the technology landscape Contribute to assuring designs within the architecture team, supporting peers and mentoring the wider community Contribute to ensuring all IT change is appropriately governed and aligns to application roadmaps and the overall IT Strategy, Standards and Practices Engage actively in business development activities to maintain a holistic view of the portfolio of change, in order to stay current with most effective solutions to address them Experience we need from you: A technology subject-matter expert with expertise in software architecture and design patterns and practices, with significant experience with ‘cloud’ ecosystems Practical career experience to lead teams and resources in a matrix structure. Able to demonstrate relevant technical capabilities in areas such as mobile application architecture, CRM and other customer technology solutions. Excellent knowledge and practical experience of all phases of a project lifecycle and delivery of IT solutions for a medium or large organisation. Experience of working with international teams preferably within the financial services sector. Excellent communication abilities, both written and verbal, for effective stakeholder engagement as a facilitator, communicator, peer, and mentor. This is a hybrid role – based in Leeds. The salary will be circa £60K - £70K + excellent benefits. Do send your CV to us in Word format along with your salary and notice period.
Permanent

Job Vacancy
Junior Telecoms Engineer

Rise Technical Recruitment Ltd
Published on

£28k-34k
Thornbury, United Kingdom
Junior Telecoms Engineer Gloucester £28,000 - £34,000 + Progression + Industry Training + Pension + Holidays + On-Call Allowance + Excellent Company Culture Are you a Junior Telecommunications Engineer looking to develop your career within a specialist technical environment? This is an excellent opportunity for an enthusiastic and motivated individual to join a growing communications technology business, where you will receive ongoing training, hands-on experience and clear progression opportunities. The company is an established provider of advanced networking and communications solutions, delivering critical infrastructure support to a range of commercial and public sector clients across the UK. With continued growth and investment, they are expanding their engineering support team. In this role, you will join the operational support function, assisting with fault finding, remote diagnostics and occasional field-based activities. You will gain exposure to optical and IP-based networks, routing and switching technologies, hardware configuration and network monitoring platforms, working alongside experienced engineers in a collaborative environment. This position offers structured development, technical mentoring and the opportunity to build long-term specialist expertise within the telecommunications sector. The Role: * Provide operational and technical support across communications networks * Assist with fault finding and diagnostics on network infrastructure * Work with routing and switching technologies and associated hardware * Support remote network monitoring and management systems * Carry out field activities when required, including installation, commissioning and surveys * Participate in an on-call support rota The Person: * Background or experience within telecommunications or network engineering * Basic understanding of optical, cellular or IP networking technologies would be advantageous * Eagerness to learn and develop within a fast-moving industry * Strong communication skills, both written and verbal * Able to work independently and as part of a team * Eligible for security clearance * Full clean UK driving licence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Permanent

Job Vacancy
IT Operations Manager

Nexus Jobs Limited
Published on

New York, United States of America
IT Operations Manager - New York Our Client - a Global organisation is looking to recruit an IT Operations Manager to manage the US IT Operations based in New York. The primary role of the IT Operations Manager is to be responsible for managing the day to day operations of the US IT support teams and services, primarily in NY and LA. This role requires a solid communicator, with an outstanding customer service and people skills, across a diverse range of IT functions. This role is instrumental in the delivery of new innovative technologies, within the bounds of existing workstreams, as well as identifying opportunities to develop, pursue and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis on managing IT projects and stakeholders, including assuming ownership on behalf of IT engagements within various business functions. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools, desktop and mobile telephony, asset management tools, File sharing protocols, user permission, and a solid understanding of Microsoft Technologies namely Azure and O365. Key Responsibilities/Tasks: " Responsible for oversight, maintenance and upkeep of all key IT Infrastructure components based in our NY and LA offices. " Responsible for networking & connectivity, desktops, mobile devices, server hardware, video conference facilities, vendor and supplier management, including consolidation efforts towards cost reduction on all IT services / operations. " Responsible for monitoring and control of IT Services including underlying Infrastructure, to ensure operational optimisation. " Maintain oversight of US IT assets, with specific focus on cost/budget management. " Introduce OLA's to improve US IT service levels and expectations. " Support employees and their (Mac) OS X clients, incl. web-based systems " Support for Microsoft O365 suite, Adobe CS Suite (Photoshop, InDesign), CAD (SketchUp, Vectorworks). " Maintain all aspects of IT security systems, including system efficiency optimization. " Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications. " Manage daily user related issues and/or risks and escalate as appropriate. " Provide timely report to Global Head of IT, and key stakeholders on progress of dedicated tasks, or on-going activities. Skills/Competencies Required: " Excellent leadership qualities, ability to engage with credibility, influence and effectively collaborate with business and technical staff. " Ability to define and elaborate on improvements and vision for the US regions " Assume ownership and maintain accountability for all IT related reports " Previous experience of managing multi region IT teams " Good level of knowledge for Enterprise technologies and processes " Apple MAC Certification an advantage. " Cisco Networking technologies " Virtualisation Technologies " Disaster Recovery Processes " Business Continuity Planning " Microsoft Office365 support essential. " MAC OSX Server Administration essential. " Adobe application support (Photoshop, Indesign etc), an advantage " Exposure to JAMF Mobile Device Management (MDM) an advantage. " Microsoft O365 support an advantage (Exchange, OWA) " Ability to report on and maintain robust backup practices. " Good documentation and analytical skills, with a passion for user satisfaction. " Mobile Device support (Iphones, Ipads and Macbook's) essential Note local travel will be required between various sites in the US. Occasional travel to other sites outside US may be required. Salary for this role will be in the range $80K - $120K pa. Please do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
DevOps Architect with AWS

Nexus Jobs Limited
Published on

£65k-80k
Leeds, England, United Kingdom
DevOps Architect with AWS Our Client is an established international company with offices in Leeds UK. The looking to recruit a DevOps Architect with at least 3 to 5 years expertise as DevOps Architect around an AWS environment. You'll support Project Management teams to successfully implement and monitor initiatives and provide supporting technical documentation. You will also assist with establishing IT Architecture best practice and drive continuous improvement. The role will also involve staying at the forefront of new technologies and new vendors Serve as an AWS specialist, consult and provide technical guidance on AWS design, governance, performance, scalability, security, operations and cost control best practices to ensure we maximize our AWS investment Work with our partners in IT and the business to guide the architecture and high level solutioning of new products and services so that they operate excellently Assess our cloud maturity, review existing AWS cloud implementations, identify gaps and suggest improvements to improve our cloud maturity horizons Work as part of a team on larger solutions, providing technical support as requested, for internal and external Team members to meet delivery timescales Map the state of products today, and their path over the next 3-5 years to support EOL and EOS risk mitigation Support the DevOps teams who run the existing applications to improve our technical maturity levels, as well as the availability, functionality, performance, security and cost of running those applications Guide the depreciation and removal of outdated technologies and practices across the business to minimize risk Guide the adoption of new technologies and practices across the business to maximize our technological advantage Define, refine, automate and improve our processes so that as a company we’re more efficient, effective, safe and secure Promote a continuous, automated, and feedback-driven route to Production for product changes Keep up-to-date with current and future technologies, products and strategies Qualifications BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Producing technical artefacts and documenting the As-Is and To-Be states Devising the best cost optimization solutions and following best practices for cloud services Defining standards and cross product patterns to improve our consistency across a wide landscape of existing and new products. Security awareness and experience, with a “security by design” mindset Agile development techniques and Project management (SCRUM, KANBAN etc.) Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels Ability to work effectively within a team and autonomously with minimal supervision The ability to support people through change Must have the following: 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ years of production experience within AWS Experience designing, implementing and operating large scale SaaS products Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. This is an exciting position for someone who enjoys challenges. The salary will dependent upon expertise but in the range £65K - £80K + Bonus + Car allowance. The position will be based at the Clients Leeds offices although you can work remotely and attend meetings as and when required. So send your CV to us in Word format along with your Salary and notice period.
Permanent

Job Vacancy
IT Infrastructure Engineer

Nexus Jobs Limited
Published on

US$65k-90k
New York, United States of America
Infrastructure Engineer New York For this role you will need to have at least 5 to 7 years hands-on proven expertise as an Infrastructure Engineer. This role is key towards promoting and representing IT practices and requires an in-depth knowledge of Apple MAC (iOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference and video support, messaging, desktop and mobile telephony, asset management tools, file sharing protocols, user permissions and folder administration. Key Responsibilities: Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft O365 (SharePoint, Email, Teams, OneDrive, Word, Excel, Powerpoint etc.) Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsibility for monitoring,response and audit on all NY based systems. Active representation and participation in weekly Change Management meetings. Responsible for IT new starter training and inductions. Maintain all aspects of IT security systems, including access control, alarm systems. Maintenance and upkeep of network management systems (Meraki). Collaborate with global IT colleagues to manage global application deployments, updates to desktop, patch deployments and system updates. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to Senior IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. Main Skills Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server administration desired. Active Directory administration essential. Azure system administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Microsoft O365 / Azure support an advantage. Exposure to backup applications an advantage (Druva). Prior experience in supporting 100+ employees an advantage. Mobile Device support (iPhone, iPad and MacBook’s) essential The Client is based in downtown New York USA. Salary is circa $65K - $90K. Please send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
DevOps Engineer with AWS

Nexus Jobs Limited
Published on

£60k-80k
Leeds, England, United Kingdom
DevOps Engineer with AWS To successfully build and deliver our next-generation cloud-hosted and cloud-native technology platforms. You will work within product teams responsible for the full software development life cycle, from conception to deployment. You will support the teams to ensure that solutions and products being developed consider all functional and non-functional requirements including support, maintenance, capacity, security and with a focus on performance. In addition, you will use your skills and experience to help implement DevOps practices across all of IT and drive the modernisation of our platform going forwards. Key accountabilities Build and maintain production and non-production environments to ensure high availability and cost optimization Build and maintain continuous integration and deployment pipelines to achieve fast, effect software delivery Improve performance and scalability of existing systems to meet functional and non-functional requirements Monitor and troubleshoot infrastructure related issues to minimize incidents and achieve resolution SLAs Develop and document best practices for application build and deployment (CI/CD) Contribute to ensuring that applications perform to user expectations and are continuously improved and maintained Work with the Lead Software Engineers, Architecture team and the Solution Delivery teams to contribute to the on-time delivery of solutions and applications Obtain guidance and approval as required to advance activities and resolve issues Communicate regularly regarding the status of current software delivery activities, actively participating in all relevant Scrum ceremonies Maintain an up to date working knowledge of industry best practice in the areas of software engineering and development, supporting and mentoring Solution Delivery teams where necessary BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Ability to work effectively within a team and autonomously with minimal supervision Be confident with Infrastructure as Code and code release strategies. Have experience with application and infrastructure monitoring. Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Agile development techniques and Project management (SCRUM, KANBAN etc.) You’ll be familiar with a cloud-native approach You have a curiosity for new technologies and a thirst for automation, standardisation, continuous integration and continuous delivery Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels The ability to support people through change A strong problem solver and a self-starter with a ‘can do’ attitude. You will speak fluent English with excellent verbal and written communication skills Proficient with Git and Git workflows Exceptional understanding of AWS, containerisation technology, infrastructure and strong technical design skills. Experience with the full software development lifecycle and delivery using Agile practices. Automating cloud native technologies, deploying applications, and provisioning infrastructure. Infrastructure as Code, using CloudFormation, Terraform, or other tools. Azure DevOps Pipelines JIRA & Confluence Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Develop platforms with scalability, security and performance in mind, leveraging the cloud. 5+ years of experience as a technical specialist. 2+ years of hands-on experience of programming in languages such as .Net, Java, C++, Python, Ruby, Go, Swift or similar object-oriented language. Experience with AWS - including but not limited to EC2, S3, RDS, Lambda and CloudFormation Experience of SQL and Windows severs would be beneficial Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. Experienced in working in an agile environment (Scrum / Kanban). You’ll be someone who is happy to work independently or collaboratively on multiple tasks. Overall you are a highly motivated DevOps engineer who is passionate about writing excellent code, have strong communication skills and keen to continuously learn and share knowledge with other The Client is happy to consider 2 days a week in the office or at a push 2 days a month. Salary circa £60K - £80K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Permanent

Job Vacancy
Senior Delivery Manager - Department for Education - G7

Government Digital & Data
Published on
microsoft

£58k-62k
United Kingdom
Job summary The Service Delivery division supports one of the biggest funding operations anywhere across government. We ensure over £70bn of education and training funds are allocated, contracted and paid accurately and on time through our digital Funding Service made up of internal and external facing products. The service, and the funding operations it supports, works at pace to deliver a high-quality customer experience. About the Team: As a Senior Delivery Manager, you will be joining a friendly, motivated team looking to transform the user experience of receiving and managing education funding, as well as how our internal operators use the service. We view the education funding service as not just the digital element, but also the operational processes, the data in it and the whole journey both on and offline. All the divisions involved in the service take a holistic approach and all are focused on the needs of our users. Job description We are looking for a bright, empathetic and persuasive delivery manager with strong interpersonal skills who enjoys working in a fast paced, high profile, agile environment. We are looking for someone who believes that how you work is just as important as what you deliver, who is passionate about agile working, who cares about and has a background in digital delivery. As a Senior Delivery Manager, you will be accountable for the delivery of complex, high-risk products and services. You will lead and support teams to plan and deliver work and engage senior stakeholders. As a Senior Delivery Manager, you will: Build and maintain teams, ensuring they are motivated, collaborating and working well. Identify obstacles and help teams to overcome them. Focus teams on what is most important to the delivery of products and services. Encourage and facilitate continuous improvement of delivery teams. Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques. Champion a user-centred approach to ensure products and services meet user. Actively participate in the agile delivery manager community –learning, sharing knowledge and bringing in good practice. Be part of a diverse, inclusive, supportive culture that stimulates innovation and enables high-performing teams to build and sustain quality products and delivery. The complexity and breadth of products and teams will vary in this role, depending on the context. For further information on what we expect from a Delivery Manager, please see the link below:

Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness
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