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Au sein de la DSI de notre client (acteur majeur de la distribution), le Domaine Étude prend en charge les évolutions et assure le run des outils dédiés à la gestion de la Supply Chain et en particulier de la Logistique Avale : Préparation de commandes, Expédition, Livraison et Retours. Sous la responsabilité du responsable de domaine IT, nous souhaitons renforcer l'équipe avec un Business Analyst sur le périmètre des back-offices Logistique / Distribution Mission Dans un contexte international, vos missions seront de : Participer au cadrage fonctionnel et technique des besoins métiers entrants avec le PM/PO du périmètre Logistique et l'équipe (bench, cartographie de l'existant, ateliers) Participer à la conception fonctionnelle des projets avec l'Architecte, d'autres features team impactées, équipe front et parties prenantes métier Découper, rédiger les epics et user stories et les co-estimer avec l'équipe, à destination des équipes de développement (anglophones) Assurer le suivi du développement des user stories, garantir le respect des priorités définies, remonter les points bloquants et niveaux de risques Recueillir les jeux de données, rédiger les cahiers de recette en s'appuyant sur l'équipe de test / QA Co-recetter et co-valider les user stories Participer activement à la vie de l'équipe et aux différentes instances agiles (Daily meeting, grooming, rétro, démo, synchronisation avec les autres équipes) Enrichir la documentation métier et fonctionnelle sur le périmètre et la partager à l'équipe Préparer et exécuter la démonstration des fonctionnalités à la fin de chaque cycle de développement Définir des alertes fonctionnelles à destination des équipes monitoring et définition des KPI pour suivi métier Vous interviendrez aussi sur la coordination du projet en appui du responsable de domaine IT et des chefs de projets transverse

At CGI, you'll help deliver secure, resilient cloud infrastructure that underpins critical services for our clients. As a Senior AWS Cloud Infrastructure Engineer, you'll play a key role in designing, securing and optimising enterprise AWS environments, using cloud-native technologies to improve resilience, automation and operational performance. Working alongside architects, engineers and security specialists, you'll help shape modern cloud platforms, champion DevOps practices and deliver innovative infrastructure solutions that create lasting value. You'll be empowered to take ownership of complex technical challenges while developing your expertise in a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with occasional travel to the client site in Mansfield.

Software Engineer (PHP & JavaScript) Bristol, hybrid, typically 1 day a week in the office £50,000 to £60,000 + 28 days holiday + bank holidays, PMI, pension, social events If you like the idea of owning proper, business critical software rather than being one tiny cog in a huge engineering machine, this is one to look at. This role is all about building the internal systems that sit at the heart of a fast-moving international trading business, where every feature you ship shows up directly in how the company runs and makes money. You will be joining a small, profitable B2B luxury fashion distribution business that partners with global brands to turn problematic wholesale into a controlled, profitable channel. It is a low ego, close knit team across sales, operations and IT, with in house development treated as a strategic function, not a support service. They care a lot more about team fit, attitude and communication than ticking every single box on a tech checklist. It is a friendly place where everyone gets on, with a grown up, flexible approach to work. The IT team is typically in the Bristol office one day a week, with the rest of the time spent working remotely. The role sits in a small development team working on their own internal platform rather than off the shelf tools. You will spend most of your time on the backend, building and evolving the core systems that power operations, reporting, analytics and their B2B customer portal, while also being comfortable in a modern JavaScript front end. You will work closely with the Head of Development on solution design and architectural decisions, and with end users across the business to make sure what you build actually solves real problems in a pragmatic way. The ideal candidate will be a Full Stack Software Developer with strong PHP (Symfony or Laravel) and JavaScript skills (Vue or React). This is a fantastic opportunity for a Software Developer to join a small, flexible and talented team where your work is central to how the business runs, where you will have proper ownership without the politics of a huge organisation, and be treated well! The Role Design, build and maintain backend heavy features across internal systems that support operations, reporting, analytics and the B2B portal Work closely with the Head of Development to shape solution design, architecture and technical direction Write clean, testable, SOLID compliant PHP using Symfony, with strong unit and functional test coverage as part of everyday development Contribute to and improve shared standards, code reviews, CI and deployment practices, including the growing use of AI tools in the workflow Work with business users across sales and operations to understand requirements, refine ideas and turn them into pragmatic, maintainable solutions Help evolve the platform and infrastructure, using technologies such as PostgreSQL, Clickhouse, Vue.js, AWS and Docker The Person Strong commercial experience with PHP in a modern framework such as Symfony or Laravel in an enterprise or business critical environment Solid understanding of object oriented design, SOLID principles and how to structure systems for long term maintainability Experience building and testing API driven backend systems, with unit and functional tests as a normal part of your work Comfortable working with a modern JavaScript framework such as Vue or React as part of a full stack workflow Happy working in a small, collaborative team where you take real ownership, communicate clearly and enjoy being close to the commercial side of the business Nice to have experience with PostgreSQL or other relational databases, Dockerised applications, AWS hosted environments and using AI tools to improve productivity or code quality Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Vous jouez un rôle clé dans le déploiement, le support et l'optimisation des systèmes chez les clients. Vous intervenez à la fois sur le terrain et à distance, en assurant un service de qualité et en accompagnant les utilisateurs dans la prise en main des outils. Vos missions sont les suivantes :Assurer le bon fonctionnement des solutions de gestion d'impression chez les clients. Diagnostiquer, traiter et clôturer les incidents techniques (par téléphone ou par mail). Installer, paramétrer et maintenir les serveurs d'impression et logiciels associés (Papercut, Watchdoc…). Configurer les politiques d'impression : quotas, règles, sécurisation, impressions « Follow-Me ». Intégrer les solutions aux environnements clients : Active Directory, LDAP, messagerie, bases de données. Réaliser les tests de fonctionnement et assurer le suivi des interventions. Former les administrateurs et utilisateurs à l'utilisation des solutions. Documenter les interventions dans les outils internes. Contribuer à l'amélioration continue des processus de support et de déploiement. Une formation aux produits du groupe vous permet de devenir rapidement autonome.

Software Engineer (PHP & JavaScript) Bristol, hybrid, typically 1 day a week in the office £50,000 to £60,000 + 28 days holiday + bank holidays, PMI, pension, social events If you like the idea of owning proper, business critical software rather than being one tiny cog in a huge engineering machine, this is one to look at. This role is all about building the internal systems that sit at the heart of a fast-moving international trading business, where every feature you ship shows up directly in how the company runs and makes money. You will be joining a small, profitable B2B luxury fashion distribution business that partners with global brands to turn problematic wholesale into a controlled, profitable channel. It is a low ego, close knit team across sales, operations and IT, with in house development treated as a strategic function, not a support service. They care a lot more about team fit, attitude and communication than ticking every single box on a tech checklist. It is a friendly place where everyone gets on, with a grown up, flexible approach to work. The IT team is typically in the Bristol office one day a week, with the rest of the time spent working remotely. The role sits in a small development team working on their own internal platform rather than off the shelf tools. You will spend most of your time on the backend, building and evolving the core systems that power operations, reporting, analytics and their B2B customer portal, while also being comfortable in a modern JavaScript front end. You will work closely with the Head of Development on solution design and architectural decisions, and with end users across the business to make sure what you build actually solves real problems in a pragmatic way. The ideal candidate will be a Full Stack Software Developer with strong PHP (Symfony or Laravel) and JavaScript skills (Vue or React). This is a fantastic opportunity for a Software Developer to join a small, flexible and talented team where your work is central to how the business runs, where you will have proper ownership without the politics of a huge organisation, and be treated well! The Role Design, build and maintain backend heavy features across internal systems that support operations, reporting, analytics and the B2B portal Work closely with the Head of Development to shape solution design, architecture and technical direction Write clean, testable, SOLID compliant PHP using Symfony, with strong unit and functional test coverage as part of everyday development Contribute to and improve shared standards, code reviews, CI and deployment practices, including the growing use of AI tools in the workflow Work with business users across sales and operations to understand requirements, refine ideas and turn them into pragmatic, maintainable solutions Help evolve the platform and infrastructure, using technologies such as PostgreSQL, Clickhouse, Vue.js, AWS and Docker The Person Strong commercial experience with PHP in a modern framework such as Symfony or Laravel in an enterprise or business critical environment Solid understanding of object oriented design, SOLID principles and how to structure systems for long term maintainability Experience building and testing API driven backend systems, with unit and functional tests as a normal part of your work Comfortable working with a modern JavaScript framework such as Vue or React as part of a full stack workflow Happy working in a small, collaborative team where you take real ownership, communicate clearly and enjoy being close to the commercial side of the business Nice to have experience with PostgreSQL or other relational databases, Dockerised applications, AWS hosted environments and using AI tools to improve productivity or code quality Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Software Engineer (PHP & JavaScript) Bristol, hybrid, typically 1 day a week in the office £50,000 to £60,000 + 28 days holiday + bank holidays, PMI, pension, social events If you like the idea of owning proper, business critical software rather than being one tiny cog in a huge engineering machine, this is one to look at. This role is all about building the internal systems that sit at the heart of a fast-moving international trading business, where every feature you ship shows up directly in how the company runs and makes money. You will be joining a small, profitable B2B luxury fashion distribution business that partners with global brands to turn problematic wholesale into a controlled, profitable channel. It is a low ego, close knit team across sales, operations and IT, with in house development treated as a strategic function, not a support service. They care a lot more about team fit, attitude and communication than ticking every single box on a tech checklist. It is a friendly place where everyone gets on, with a grown up, flexible approach to work. The IT team is typically in the Bristol office one day a week, with the rest of the time spent working remotely. The role sits in a small development team working on their own internal platform rather than off the shelf tools. You will spend most of your time on the backend, building and evolving the core systems that power operations, reporting, analytics and their B2B customer portal, while also being comfortable in a modern JavaScript front end. You will work closely with the Head of Development on solution design and architectural decisions, and with end users across the business to make sure what you build actually solves real problems in a pragmatic way. The ideal candidate will be a Full Stack Software Developer with strong PHP (Symfony or Laravel) and JavaScript skills (Vue or React). This is a fantastic opportunity for a Software Developer to join a small, flexible and talented team where your work is central to how the business runs, where you will have proper ownership without the politics of a huge organisation, and be treated well! The Role Design, build and maintain backend heavy features across internal systems that support operations, reporting, analytics and the B2B portal Work closely with the Head of Development to shape solution design, architecture and technical direction Write clean, testable, SOLID compliant PHP using Symfony, with strong unit and functional test coverage as part of everyday development Contribute to and improve shared standards, code reviews, CI and deployment practices, including the growing use of AI tools in the workflow Work with business users across sales and operations to understand requirements, refine ideas and turn them into pragmatic, maintainable solutions Help evolve the platform and infrastructure, using technologies such as PostgreSQL, Clickhouse, Vue.js, AWS and Docker The Person Strong commercial experience with PHP in a modern framework such as Symfony or Laravel in an enterprise or business critical environment Solid understanding of object oriented design, SOLID principles and how to structure systems for long term maintainability Experience building and testing API driven backend systems, with unit and functional tests as a normal part of your work Comfortable working with a modern JavaScript framework such as Vue or React as part of a full stack workflow Happy working in a small, collaborative team where you take real ownership, communicate clearly and enjoy being close to the commercial side of the business Nice to have experience with PostgreSQL or other relational databases, Dockerised applications, AWS hosted environments and using AI tools to improve productivity or code quality Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Business Analyst (E-Commerce & Microsoft Dynamics 365) Spalding, Lincolnshire - Office Based £45,000 - £55,000 + Holiday + Pension Are you an experienced Business Analyst with a background in Microsoft Dynamics 365 and e-commerce projects, looking to play a key role in a large-scale digital transformation programme where you can work closely with senior stakeholders and influence the successful delivery of business-critical systems and customer-facing platforms? This is an excellent opportunity to join an award-winning technology consultancy delivering innovative digital transformation projects across both public and private sector organisations. You will be joining a collaborative and fast-paced environment focused on modernising business processes and driving operational improvements through technology. In this role, you will act as the bridge between business stakeholders and technical teams, gathering and documenting requirements, analysing business processes, and ensuring business needs are translated into clear functional solutions. A major focus of the position will be supporting the implementation and integration of e-commerce platforms with Microsoft Dynamics 365. The ideal candidate will have proven Business Analysis experience within digital transformation programmes, strong stakeholder management skills, and previous involvement in Dynamics 365 and e-commerce projects. This role offers the opportunity to contribute to a high-profile programme with significant visibility across the organisation. The Role: Gather, analyse and document business and functional requirements Lead stakeholder workshops and facilitate business discussions Support the implementation and integration of Microsoft Dynamics 365 solutions Analyse current and future business processes, producing process maps and gap analyses Work closely with development, testing and project delivery teams Support UAT, change management and user adoption activities The Person: Proven experience as a Business Analyst within digital transformation programmes Experience delivering projects involving Microsoft Dynamics 365 Knowledge of e-commerce platforms and online customer journeys Strong stakeholder management and workshop facilitation skills Experience with Agile delivery methodologies, user stories and process mapping Desirable experience with Azure DevOps, Jira, Visio, BPMN or system integrations Reference Number: BBBH278862 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Join CGI as a Senior Full Stack Developer and help shape the digital services that support access to justice across the UK. Working with one of our key UK Government Department clients, you'll take ownership of reusable technology that enables their services to onboard faster, integrate consistently and operate reliably. You'll apply your Java and Angular expertise to solve complex engineering challenges, improve developer experiences and deliver secure, accessible services at scale. You'll have the scope to introduce fresh ideas, explore AI-assisted engineering and influence technical decisions, while working alongside supportive CGI colleagues, architects, product specialists and delivery teams committed to engineering excellence and meaningful public-sector outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

🚀 Qui sommes-nous ? Finaxys est un cabinet de conseil spécialisé dans les secteurs Banque, Finance et Assurance. Depuis plus de 15 ans, nous intervenons auprès des plus grandes institutions telles que BNP Paribas, Crédit Agricole, Société Générale, AXA, Malakoff Humanis, etc. en proposant des solutions technologiques innovantes (IA, Machine Learning, Data, Cloud, DevSecOps, etc.). Notre mission ? Accompagner nos clients dans leur transformation digitale et répondre aux défis IT les plus complexes grâce à l'expertise de nos équipes. 🎯 Votre mission : En tant que Chef de Projet Production, vous rejoindrez les équipes techniques de nos clients grands comptes pour : Gérer des projets à terme en respectant le budget, les délais impartis, et la qualité des livrables S'assurer que les projets répondent aux standards et architectures de référence du Groupe en s'assurant de la complète maintenance de l'Infrastructure, de la résilience et de la correspondance au niveau de classification alloué Intégrer au périmètre des projets, le traitement de l'Obsolescence, le coût et la mise en œuvre des éventuels décommissionnements applicatifs et d'infrastructure, la résilience technico-applicative Piloter les différents acteurs / contributeurs projets et piloter le budget (J/H) Mettre en place et assurer la gouvernance des projets (comités de Validation Métier, comités de suivi, comités de Pilotage)

ContexteDans le cadre de l'amélioration continue de ses produits digitaux, Michelin recherche un UX/UI Designer expérimenté capable d'accompagner les équipes métiers et techniques sur la conception d'interfaces centrées utilisateur, tout en respectant les standards du Design System Groupe. Missions principalesUX DesignRecueillir les besoins utilisateurs et analyser les retours d'expérience (NPS, interviews, enquêtes, etc.) Concevoir les parcours utilisateurs (User Journey) Réaliser personas, empathy maps et user flows Préparer et animer des ateliers de co-construction et workshops Design Thinking Organiser et conduire des tests d'utilisabilité Réaliser des benchmarks et assurer une veille UX/UI UI DesignConcevoir des interfaces web conformes au Design System Michelin Produire wireframes, maquettes et prototypes interactifs Réaliser des prototypes animés sous Figma ou outils équivalents Contribuer à l'évolution et à la maintenabilité de l'UI Kit Groupe CollaborationTravailler avec les équipes métiers Michelin Collaborer avec les équipes de développement SI Participer à la communauté UX/UI du Groupe Assurer un reporting régulier auprès des référents UX centraux Compétences attenduesIndispensablesUX Design UI Design Design Thinking Méthodes Agiles Wireframing Design d'interaction Prototypage User Research User Journey Mapping Personae Tests utilisateurs Accessibilité numérique AppréciéesHTML CSS JavaScript A/B Testing SUS Audit UX OutilsFigma Adobe Photoshop Adobe Illustrator Axure Miro Microsoft Office Expérience recherchéeMinimum 5 ans en UX/UI Design Expérience significative sur des projets digitaux ou SI Environnement grands comptes apprécié Connaissance du fonctionnement des équipes IT et Digital Soft SkillsCréativité Curiosité Autonomie Excellent relationnel Force de proposition Adaptabilité Animation de communautés et ateliers

Contexte de la missionDans le cadre du renforcement d'une équipe support, nous recherchons un Technicien Support Utilisateurs Niveau 2 disposant d'une solide expérience en réseaux filaires et Wi-Fi afin d'accompagner le support des Points de Vente dans le traitement des incidents et des demandes Vos missionsPrendre en charge les demandes transférées par le support Niveau 1. Contacter les Points de Vente suite à l'ouverture d'un ticket. Diagnostiquer, qualifier et résoudre les incidents techniques de Niveau 2. Assurer le suivi des tickets jusqu'à leur résolution complète. Enregistrer et documenter les interventions dans l'outil de ticketing. Respecter les SLA et les indicateurs de performance. Escalader les incidents complexes vers le support Niveau 3. Participer à l'amélioration continue de la qualité de service. Proposer des actions préventives et des pistes d'amélioration. Remonter les incidents majeurs et les dysfonctionnements à la hiérarchie.

🏠 2 jours de télétravail /semaine – 📍 Toulouse – 🛠️Expérience de 1 à 5 ans Vous avez un Bac+2 en Réseaux ou Télécoms et une première expérience dans l'administration et la supervision des infrastructures réseaux ? Vous aimez le travail en équipe et avez un bon relationnel ? Alors cette opportunité est faite pour vous ! 🚀 Contexte :👇 Nous recherchons un·e Technicien.ne support N1 Réseaux et Télécom pour intervenir chez l'un d'un de nos clients. Dans un environnement sédentaire, vous serez en charge de la gestion des incidents, du suivi des demandes clients et de l'optimisation des infrastructures. Voici un aperçu détaillé de vos missions : 🎯 Superviser et gérer les incidents sur les liaisons clients et backbone Assurer la traçabilité et le respect des SLA via l'outil de ticketing Prendre en charge les demandes de changement et accompagner les clients dans leurs besoins techniques Répondre aux appels entrants des clients et mainteneurs pour un support efficace La stack technique : 🛠️ Infrastructure : Réseau national (Transport, Ethernet Carrier, Backbone IP) Technologies : LAN, WAN, Protocoles de routage, Fibre optique Équipements : Cisco, Huawei, Nokia, Juniper, Fortinet Services : L2, L3, Sécurité, ToIP

🏠 2 jours de télétravail /semaine – 📍 Toulouse – 🛠️Expérience de 1 à 5 ans Vous avez un Bac+2 en Réseaux ou Télécoms et une première expérience dans l'administration et la supervision des infrastructures réseaux ? Vous aimez le travail en équipe et avez un bon relationnel ? Alors cette opportunité est faite pour vous ! 🚀 Contexte :👇 Nous recherchons un·e Technicien.ne support N1 Réseaux et Télécom pour intervenir chez l'un d'un de nos clients. Dans un environnement sédentaire, vous serez en charge de la gestion des incidents, du suivi des demandes clients et de l'optimisation des infrastructures. Voici un aperçu détaillé de vos missions : 🎯 Superviser et gérer les incidents sur les liaisons clients et backbone Assurer la traçabilité et le respect des SLA via l'outil de ticketing Prendre en charge les demandes de changement et accompagner les clients dans leurs besoins techniques Répondre aux appels entrants des clients et mainteneurs pour un support efficace La stack technique : 🛠️ Infrastructure : Réseau national (Transport, Ethernet Carrier, Backbone IP) Technologies : LAN, WAN, Protocoles de routage, Fibre optique Équipements : Cisco, Huawei, Nokia, Juniper, Fortinet Services : L2, L3, Sécurité, ToIP

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

At CGI, we're building a Forward Deployed Engineering practice to turn complex customer challenges into working technology and measurable outcomes faster. As a Senior Forward Deployed Engineer, you'll work directly with customers to uncover the problems that matter, shape the right response and remain hands-on as ideas move from concept to production. Spanning software, AI, data, cloud and platforms, you'll have ownership of meaningful engineering challenges and the freedom to experiment intelligently, balancing innovation with security, governance and human judgement. Embedded within collaborative delivery pods, you'll work alongside specialists who share expertise and support your growth, while helping CGI establish reusable approaches and a new engineering capability that strengthens how we deliver technology-led transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.