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Contractor

Contractor jobConsultant TMS

ESENCA
Published on
Logistics
Supply Chain

1 month
Lille, Hauts-de-France
ContexteDans le cadre du développement d'une plateforme digitale dédiée à la Supply Chain et au Transport B2B, nous recherchons un(e) Consultant(e) TMS expérimenté(e) pour accompagner la mise en œuvre, le déploiement, l'évolution et le run d'une solution de gestion du transport. La solution s'appuie sur Oracle Transportation Management (OTM), une plateforme SaaS hautement configurable, déployée dans un contexte international auprès de plusieurs entités métier. Vos missionsVous interviendrez sur l'ensemble du cycle de vie de la solution : Paramétrage et optimisation du TMS : configuration de la solution pour répondre aux besoins métier et optimiser l'organisation du transport. Intégration et interfaces : analyse et spécification des besoins d'intégration avec les systèmes connexes (WMS, finance, gestion des rendez-vous, etc.). Run et support : maintien en condition opérationnelle de la solution, gestion des incidents et suivi des demandes via ServiceNow. Évolutions et performance : mise en œuvre d'évolutions fonctionnelles et techniques, optimisation des algorithmes de transport et amélioration des performances. Analyse et reporting : analyse des performances de la solution et conception de rapports et indicateurs à destination des équipes et des métiers. Recueil et challenge du besoin : accompagnement des équipes métier, challenge des demandes et contribution à la rédaction des user stories et spécifications. Documentation : création et mise à jour de la documentation fonctionnelle et opérationnelle. Participation aux démarches d'amélioration continue dans un environnement Agile/Scrum. Environnement techniqueOracle Transportation Management (OTM) TMS SQL / PL-SQL JSON / XML / XSLT REST / SOAP Kafka / ESB Automation Agent / Automation Scripts Rate Engine Itinerary / Routing Setup OTM Screen Set / Manager Layouts GCP / BigQuery BI / Looker ServiceNow Jira / Confluence
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Permanent

Job VacancyTechnicien Support Utilisateur H/F

ECONOCOM INFOGERANCE ET SYSTEME
Published on

27k-28k €
Villeurbanne, Auvergne-Rhône-Alpes
Missions principales : En tant que Technicien Support Utilisateur vous auriez comme missions : • Assurer le support technique de premier niveau auprès des utilisateurs sur leurs postes de travail et téléphones professionnels. • Prendre en charge l'installation et la configuration des profils professionnels, notamment la messagerie et les applications métier. • Diagnostiquer et résoudre les problématiques liées aux mots de passe, accès aux comptes et environnement utilisateur. • Assurer le déploiement et la configuration des postes sous Windows 11, notamment dans le cadre de l'arrivée de nouveaux collaborateurs et des renouvellements de matériel. • Gérer les retours et renouvellements de matériels informatiques lors des refreshs ou départs de collaborateurs. • Administrer et gérer les téléphones professionnels via Microsoft Intune. • Assurer le support sur l'environnement Windows 11, notamment sur les problématiques de proxy, Wi-Fi, VPN et impression. • Intervenir sur les imprimantes ainsi que les antennes et points d'accès Wi-Fi. • Réaliser les opérations de brassage de câbles réseau sur les switchs. • Assurer la gestion des licences Microsoft Office 365. • Créer et assurer la traçabilité des tickets ServiceNow pour chaque intervention réalisée. • Contribuer à la bonne gestion du parc informatique et au maintien en conditions opérationnelles de l'environnement de travail numérique. L'environnement technique : Microsoft, Windows 11, Microsoft Office 365, Microsoft Intune, ServiceNow, PC et téléphonie professionnelle, Wi-Fi, VPN, proxy, imprimantes, points d'accès Wi-Fi, switch et câblage réseau. Référence de l'offre : og7f8m2gyu
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Contractor

Contractor jobServer Tooling and Orchestration Specialist Remote Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
England, United Kingdom
Server Tooling and Orchestration Specialist - Remote - Outside IR35 Must have or be eligible to obtain SC Clearance The role combines hands-on SCORCH runbook development and troubleshooting with PowerShell automation and integrations across ServiceNow, SCOM, Active Directory and Microsoft Entra ID. This position is suited to an experienced SCORCH specialist who understands enterprise automation and is comfortable taking ownership of critical production services within an ITIL-aligned environment. Server Tooling and Orchestration Specialist Responsibilities Administer, support and maintain Microsoft System Center Orchestrator (SCORCH) environments. Maintain the availability, health, performance and resilience of production and non-production SCORCH platforms. Design, maintain, test, deploy and optimise SCORCH runbooks. Develop and support PowerShell-based automation workflows for request fulfilment and operational automation. Diagnose failed automations, integration failures and workflow errors. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD / Entra ID, Exchange Online and Microsoft Teams. Support ServiceNow ITSM workflows, automated ticket creation, request fulfilment and REST API integrations. Support SCOM alert processing, event management and monitoring integrations. Plan and deliver patching, upgrades, releases, capacity management and platform lifecycle activities. Investigate incidents and problems affecting automation services and contribute to root cause analysis. Support service restoration and major incidents involving automation, monitoring or integration services. Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures. Deliver changes in line with ITIL processes, security controls, SLAs and agreed change windows. Server Tooling and Orchestration Specialist Skills and Experience Strong hands-on Microsoft System Center Orchestrator (SCORCH) experience is essential. Proven experience supporting, troubleshooting and maintaining SCORCH runbooks and automation services. Experience designing, testing and deploying Orchestrator runbooks within enterprise environments. Advanced PowerShell scripting and automation experience. Desirable Experience of ServiceNow Integration experience Experience with Kelverion Integration Packs would be advantageous. Experience with SQL Always On Availability Groups, Hyper-V Replica or highly available SCORCH architectures would be beneficial. VMware PowerCLI, virtualisation, hybrid Data Centre or wider infrastructure automation experience would be advantageous. Experience supporting secure, regulated or highly governed environments would be beneficial. Flexibility to support out-of-hours activities where required. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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