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Enterprise Data Architect As the enterprise data architect, you will own the programme pipeline for developing our data architecture strategy, including translation of our goals and objectives into enriched data dashboards. You will define and direct SXSW London's target data architecture (inc. shared data environments, data model and standards) in support of our business strategy, ensuring that data is accurate, secure and accessible to meet the needs of senior executives and department heads. Responsibilities Accountable for the data architecture & design, including implementation of company-wide data models, incorporating relevant governance frameworks, and architectural standards. Develop architectural solutions resulting in a single source of truth data lake warehouse, utilising Power Bi with built-in AI design considerations. Lead the design and development of scalable data pipelines and solutions, which support our event operations across our customer journey and channels. Collaborate with stakeholders and external technology partners to promote consistent and value driven data usage. Communicate the value of data management, through workshops and proof of concepts in partnership with business and technology partners Develop data architecture governance and standards, regarding data models and capabilities, including ability to logically model marketing and financial data. Connect disparate sources to provide seamless data access. Define KPI and Metrics for data dashboard. Map existing data sources and identity data access points. Create dedicated stakeholder UAT group for continuous output assessment. Build an executive dashboard. Configure integration and workflows. Create automation and refresh schedules. Setup training and confidence workshops. Integrating ML and AI into dashboard reporting Required Deep knowledge of modern data architecture. Experience within Cloud platforms (Azure, AWS, Databricks). Strong understanding of ETL/ELT, API’s and integration patterns. Strong communication and stakeholder engagement. 5years+ in data architecture or related fields. Deep understanding of Information Security, alongside privacy and compliance regulations. Proven experience in enterprise-scale data modelling. Expertise in metadata management. Excellent analytical, planning, organisational and technical skills along with excellent written and verbal communication skills. Experience in translating complex technological requirements to an audience with minimal technical insight. This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

CyberArk L3 6 Month contract initially + Extensions Based: Remote Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a CyberArk L3 to join the team. Your responsibilities: * Work with the team and support the existing L2's and L1's with appropriate support in CyberArk * Engage with the customer teams to provide the updates as needed * Engage with the internal SME's and provide/ define solutions to any issues that they need support with * Proactively work on the solutions related to alerts and any improvements from CyberArk tool standpoint * Engage with the team to check if the SOP's are updated with the most recent information which will help the team from troubleshooting standpoint * Engage with the team and provide any latest technical updates that the L1/ L2 team might not be aware of Key Skills & Experience: * Ability to perform CyberArk version Upgrade * Ability to work with the internal Project team and end customer to continue design and deployment activities and further enhance the PAM solution *DR activity (failover/failback) in CyberArk PAM * Knowledge or experience with Active Directory, LDAP, MFA (SAML, Azure SSO, etc) * Good Communication skills * Customization of existing connection components & Plugins (Added Advantage) * CyberArk Certification - CyberArk Defender (Added Advantage) * Hands-on experience with CyberArk Core PAS * Manage & Maintain Password Vault & other CyberArk components (PVWA, PSM, CPM, PSMP) * Hands-on experience in CyberArk version Upgrade * Various CyberArk accounts Onboarding - Windows, Linux, Database * Experience in CyberArk Onboarding - Application/Service accounts * Safe administration and managing Privilege account (Password management and Session Management) . * Experience with databases (Oracle, Sybase, MSSQL, MySQL) This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

***SC CLEARED** Service Designer 6 Month contract initially Based: Remote - Max 1 days per month onsite in London Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Designer to join the team. Key Skills & Experience: Service Designer with extensive experience in the Public Sector, and with Government Digital Services. * lead the service design of end-to-end services that meet user needs and deliver policy intent * lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys * map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies * collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design * design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) * map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' * develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format * facilitate workshops and co-creation sessions with stakeholders and users * align service design with organisational goals, technical constraints, and delivery capabilities * advocate for user-centred and inclusive design practices across the organisation * support the development of service strategies and roadmaps for transformation * track pain points outside of scope of current delivery for future consideration * mentor and guide less senior service designers and contribute to the wider design community * ensure services are designed for scalability, sustainability, and continuous improvement? This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Programme Manager Needed! I am currently supporting an insurance client of mine who are looking to bring on a senior programme manager on an initial 12 month contract with scope extension sitting inside IR35 paying up £830 per day via an umbrella company. You will be required to go into the London office 2 days a week. Experience within general insurance or speciality insurance would be a nice to have. You will be responsible for: Managing and Leading the Cutover Framework and Process for onboardings. Preforming checkpoints with Programme and Project Managers highlighting areas of focus to ensure delivery Go-Live dates are maintained Apply a cutover-focused reporting lens, tracking launch risk readiness & decisions in build up to cutover Monitor and report on progress against the cutover plan and launch risk readiness Maintain a standard launch risk readiness checklist, monitor & communicate readiness via dashboards Develop detailed cutover plans, including timelines, milestones, and resource requirements. Essential Skills: Experience leading Infrastructure & Operations projects, with good oversight of Technologies across the Networks, Workplace and Data Centres disciplines. Previous experience of leading Integration (M&A) projects, understanding the change and cultural challenges Previously managed global projects involving company wide rollouts to end users Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches. If this role is of potential interest please apply with an updated version of your c and I'll endeavour to get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

AI Conversion Designer 6 Month contract initially + Extensions Based: Remote, with 1 day p/w onsite in Windsor initially, flexible thereafter. Rate: £450 - £550 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a AI Conversion Designer to join the team. Your responsibilities: 1. Discovery & Design for Intelligent Customer Front Door * Lead discovery and design work to define the intelligent customer front door interface and interaction model * Validate design principles and establish what "good" looks like for AI-assisted customer interactions * Work with tech teams to ensure design principles inform platform selection and sequencing (Amazon Connect vs. Salesforce, etc.) * Create design specifications that can be implemented across channels 2. Conversation Design Framework & Tone of Voice * Establish consistent tone of voice across energy and services divisions, ensuring customers experience the same "personality" regardless of channel * Create conversation design principles addressing: * How to build trust in AI interactions * Graceful degradation when AI reaches its limits * How to handle customer frustration and repeated failures * Information presentation (how much, how formatted, at what cadence) * When to use multiple choice vs. freeform interaction * How to keep customers in-channel rather than pushing them to PDFs or external documents 3. Integrate legal and compliance responsible AI guidelines into conversation design * Design for legal frameworks (UK, EU, Australia regulations differ) TCS - Confidential * Create frameworks ensuring AI responses are compliant, transparent, and maintain customer trust * Establish testing frameworks to validate compliance and trust-building in AI outputs 4. Human-in-the-Loop Testing & Validation * Establish testing methodology for agent validation before launch * Design 10-20 test scenarios with human intervention to validate agent behaviour * Create grading rubrics for AI response quality (personality, problem resolution, language appropriateness, etc.) * Work with call centre teams to validate that AI responses prepare customers for potential escalation 5. Cross-Functional Alignment & Mentoring * Align conversation design approaches across energy and services divisions * Collaborate with legal, compliance, content, brand, and technical teams * Establish communication frameworks so teams understand design decisions and can execute consistently Key Skills & Experience: * Ideally 7+ years in conversation design, UX writing, or content strategy with recent experience specifically designing AI/agentic systems * Graceful degradation design - experience designing for when AI fails or reaches its limits * Trust-building design - proven ability to design AI interfaces that maintain customer confidence in high-emotion scenarios * Knowledge of agentic architecture - it would be helpful if you understand supervisor agents, specialised agents, agent orchestration * Responsible AI principles - familiarity with legal frameworks and compliance in AI design (Bonus) Technical Knowledge: * Understanding of vector databases (e.g., Pinecone) and retrieval-augmented generation (RAG) * Familiarity with AWS and Salesforce platforms (or ability to quickly learn) * Knowledge of how agents access customer data via APIs * Understanding of sentiment analysis and customer emotion detection This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work with sector-leading technology to protect those with the highest security classifications At the heart of this interesting 21-month apprenticeship is a focus on keeping assets, information and people safe. You’ll do that by combining your studies for a Level 3 Information Communication Technician qualification, with hands-on experience. We’ll start with the small but vital stuff – things like fault diagnosis and the specifics of secure networks and Cloud-based services. But those skills will quickly grow so that you become fluent in patch and vulnerability management, plus you’ll be well-versed in the most cutting-edge developments in securing IT and mobile solutions for teams across the continents. By the end of your apprenticeship, we’re hopeful that you’ll be interested in securing a permanent job with our talented team, and from there, your career could really take off. We work with government-level customers who are reliant on IT and mobile solutions they can trust in every conceivable situation, so this is a unique chance to embed yourself in a world-class team. Get to grips with real IT projects and operations impacting on countless people You’ll be exposed to a wealth of multidisciplinary talent during your placements with our Technology and Operations teams, so this opportunity would be ideal for someone who has a genuine interest in computing and technology. We’re open to people from all backgrounds and all life stages, so regardless of whether you’re a school-leaver, someone who is returning to work after a career break or someone who is looking for a career change, you’ll excel with us if you’re reliable and proactive. As a British national who is at least 16-years old, you’ll also have a sharp eye for detail, and you’ll enjoy working collaboratively with others. With at least two GCSEs (or an equivalent qualification) at grades 9-4 (A*-C) in both Maths and English, you’ll be keen to learn and absorb knowledge from our ambitious teams.

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Role Title: Agile Coach Location: Glasgow Duration: 31/12/2026 End client: BARCLAYCARD Days on site: 2-3 Rate INSIDE IR35 £447.50 MUST BE PAYE THROUGH UMBRELLA Role Description: As an Agile Coach, where you will develop scrum principles and sprint goals aligned to industry best practices and the banks objectives, to foster a high-performing technology team and support the successful progression on scrum projects. To be successful as an Agile Coach you should have experience with: * Implementations and executions of large-scale agile frameworks. * Previous experience as an Agile coach in an enterprise setting. * Facilitated negotiations at various levels with stakeholders. Some Other Highly Valued Skills May Include * Agile certifications and qualifications. * Previous experience as a Scrum Master. * Strong background in technical development. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Purpose of the role To develop scrum principles and sprint goals aligned to industry best practices, and the banks objectives, to foster a high-performing technology team and support the successful progression on scrum projects. Accountabilities * Management and fostering of a high performing engineering team, by providing high quality technical guidance and support to resolve complex challenges aligned to the banks technology practices, industry best practice and the banks business objectives. * Identification and implementation of process improvement initiatives to enhance the technology development process in an efficient and effect manner. * Stay abreast of the latest industry technology trends and innovations, actively contributing to the organization's technology communities to foster a culture of continuous learning, technical excellence and growth. * Collaboration with business stakeholders, developers and other technology teams to ensure technology initiatives align with business objectives, security policies and regulatory requirements. Agile Coach Expectations * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. * If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.. * OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. * Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. * Manage and mitigate risks through assessment, in support of the control and governance agenda. * Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. * Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. * Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. * Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. * Adopt and include the outcomes of extensive research in problem solving processes. * Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Our client is looking for a Business Architect to work on an initial 6-12 month contract. This would be working hybrid in either London, Leeds or Edinburgh with Inside IR35 rates between £340-£470 per day depending on location. The skills and experience you'll have Minimum * Experienced business architect either in professional services, financial services, or the public sector / regulated environment. * Experience in conducting market, customer and value assessments and using insights to shape business architecture in support of business strategies. * Experience of designing target operating models for large/medium organisations and leading business areas through the development and execution of their strategy through business architecture. * Provide oversight and guidance of work of associates business architects. * Exceptional communication skills, able and willing to describe and negotiate complex and detailed solutions with a variety of stakeholders. * A proactive and creative thinker, whilst grounded in the use of analysis tools and frameworks to solve problems and innovate. Able to work with imperfect information in an environment of uncertainty whilst still maintaining high standards, producing outputs that consider regulatory and organisational change requirements, whilst aligning to the client's divisional and enterprise strategies. Essential * Expertise in architectural frameworks and concepts, methodologies and approaches i.e. capability maps, value chain analysis, value creation and business models and experience in the use of enterprise architecture tooling. * Good facilitator, drawing out problems, active listening skills, involving and gaining commitment from the relevant stakeholders in the business with credibility and gravitas to establish trust, gaining consensus and buy-in, orchestrating engagement and collaboration with senior leadership. * Open, curious, collaborative, can-do attitude. * Experience with formal Architecture methodologies (e.g. TOAGF, BizBoK) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Description: Role Title: PMO Lead Location: Hybrid 60% office-40% Remote - Sheffield or Birmingham Duration: 27/11/2026 Rate £396.57 inside IR35 MUST BE THROUGH UMBRELLA Role Description: "Location - client office at Sheffield/Birmingham with 3 day/week work from office **PMO manager **with experience of Business case support/definition Background * C-Suite level facing within the bank, MD level and above, working with this level of stakeholder is essential * Must be able to demonstrate experience facing off against this level of stakeholder/ Delivery assurance * Managed a portfolio/background of running small portfolio * This is a portfolio level engagement, understanding and collating the ask and information is crucial * Ask the tough questions * Flag and manage risks issues, blockers/Escalation * Strong Excel and reporting skills (VB / Macros experience) * Strong presentation skills * Ability to work at pace * Able to produce high quality work, the expectations of quality are very high * Comfortable in an ever changing environment * Strong Microsoft office skills, excel and powerpoint in particular * Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. * Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. * Dashboard Development: Proficiency in using reporting tools and software to create interactive and visual dashboards for stakeholders. * Stakeholder Management: Ability to communicate effectively with stakeholders at c-suite level, understanding their needs and presenting information in a clear and concise manner. * Presentation Skills: Skilled in presenting complex data and insights in an easily understandable way, tailored to different audiences. Be able to understand complex data that you are presenting in order to face questions/challenges from C-Suite level stakeholders. * Documentation: Proficiency in documenting processes, methodologies, and project statuses in a clear and structured format." please send latest cv LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Technical IT Project Manager Our Client is looking to recruit a Technical IT Project Manager who will be responsible for a set of projects (investments including the systems and organization change management within the business community – internally and with external business partners). This role is for the management of projects with significant IT infrastructure and systems work content. Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Skill and experience required for the role: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability Excellent time management skills Excellent troubleshooting and problem-solving abilities Excellent management and leadership qualities Project Management Professional (PMP) certification preferred The salary for this position will be in the range $100K - $120K. The Company is based in Trumbull, Connecticut USA. Please send your CV to us in Word format along with your salary in USD and your availability.