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IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Digital Transformation Manager Our Client is a global organisation with offices in the City of London. You will lead the Digital Transformation (DX) team to support business units (BUs) in the EU region and drive relationship-based consultations to enhance the businesses with digital solutions, frameworks, and spearhead various digital transformation (DX) projects Leverage the Company's experience in DX, extensive knowledge base and business networks to bring distinctive insights and new ideas in the DX space for new project formulation (with investment) as well as future-proof existing businesses in the region Function of Position: Deeply understand the individual businesses (undertaken by BUs), the needs, and consult with the person/team in charge with several DX ideas and hypotheses to add value to new investments or increase value to existing investment assets (subsidiaries/affiliates) Develop short-term and long-term DX strategy in support of growth and revenue targets upon investment; Communicate various options, articulate quick wins, and tactics to realize benefits with DX for the respective business/service. Strongly collaborate with DX team members and support with DX use case roll outs for different businesses in various countries Conduct digital due diligence on a target company prior to investment decisions Understand adequate depth and breadth of emerging tech such as AI, Big Data, blockchain, NFT, IoT or metaverse and propose the associated benefits, trade-offs, and implementation strategies to business stakeholders Build innovative service and revenue models with the proposed DX ideas for the respective businesses. Communicate and closely work with team members and share opinions while developing new service models and/or enhance operational efficiency with digital technologies and/or analytics Continuously stay curious and up to date with the market trends/evolving tech to propose solutions for various Mitsui's businesses across assets in diverse industries Establish trust with internal and external stakeholders along with the hypotheses/DX solutions sharing Relationships: You will be working other team members of Digital Transformation Dept DX team members in the Integrated Digital Strategy Division of the Company Staff working in European offices Staff working in Globally PERSON SPECIFICATION Skills/Knowledge: Good communication skills (verbal, written, and listening) in English Able to act confidently, despite incomplete information; expect iteration and change; lover of new technologies, always asking “how can we do this better/differently?”, “What if..”, etc. Ability to listen and deep-dive pain points in BUs. Be able to summarise them with frameworks Ability to explain technical concepts in non-technical language. Be able to articulate and passionately present digital concepts to various stakeholders Proficient in sharing ideas/concepts using PowerPoint slides to relevant stakeholders within a short span of time Possess positive/proactive mindset to acquire new knowledge about business to expand his/her expertise independently Patience, empathy, understanding, and common sense. Ability to work as part of the team or on own initiative. Should be a self-motivated and reliable individual. Ability to multi-task, manage shifting priorities and work within strict deadlines. Ability to build a rapport with a wide range of people Ability to naturally communicate his/her ideas with analytical, logical, and abstract reasoning skills in project discussions towards investment decisions Willingness to travel and attend lunch/dinner with customers/clients when required Willingness to work in other countries such as Tokyo, Dubai, Singapore, New York, etc. including short-term training preferably Experience: Experience as Project Manager or Team Leader in Digital Transformation DX projects preferably in Decarbonization, Sustainability or Quality of Life 5-10 years of successful track record in consultancy experience in high growth areas such as retail, healthcare, food, chemical, mobility, energy or metal. Experience in business development and business planning would be beneficial. Education: Bachelor's or master's degree preferably in Engineering, Computer Science, or related degrees The Company is based in the City of London. The salary for this position will be in the range £50K - £60K Please do send your CV to us in Word format along with your salary and notice period.

Notre client dans le secteur Banque et finance recherche un/une Analyste SOC N3 H/F Description de la mission : Description de mission – Ingénieur sécurité SOC Contexte et objectif de la mission Le Centre Opérationnel Cyberdéfense assure la sécurité opérationnelle des solutions et services d'infrastructure, ainsi que la gestion des opérations de contrôle SSI. Il conçoit et exploite les dispositifs de sécurité, de prévention, de surveillance, de secours et de remédiation. Il apporte une vision globale de la sécurité opérationnelle, dispose d'expertises sur l'ensemble des technologies et contribue au renforcement continu des dispositifs de sécurité du groupe. Il est également responsable des budgets sécurité des différents socles et du portefeuille de projets sécurité. Au sein du SOC, l'Ingénieur sécurité SOC assure une double mission de supervision et d'administration de la sécurité des systèmes d'information, à l'aide d'outils de collecte, de corrélation des événements et d'intervention à distance. Missions principales / responsabilités • Collecter et analyser les logs, données et éléments de sécurité • Identifier et isoler les incidents de sécurité et les attaques • Mettre en œuvre les actions de réponse pour contenir et éradiquer les menaces • Assurer la communication autour des incidents de sécurité • Participer aux études d'évaluation du niveau de sécurité des infrastructures, plateformes et applications • Cadrer, conduire et livrer des projets sécurité • Apporter conseil, assistance, information et formation sur les sujets liés à la sécurité et aux risques • Participer aux évolutions technologiques du SOC Profil recherché Compétences techniques : • Supervision et administration de la sécurité des systèmes d'information • Collecte, analyse et corrélation des événements de sécurité • Identification, isolation et traitement des incidents et attaques • Réponse aux incidents et remédiation • Évaluation du niveau de sécurité des infrastructures, plateformes et applications • Conduite de projets sécurité • Connaissance des dispositifs d'intervention à distance Compétences comportementales : • Le document ne précise pas de compétences comportementales spécifiques Expérience : • Le document ne précise pas de niveau d'expérience requis Informations pratiques : • Mission longue • Télétravail : 2 jours par semaine • Localisation : Guyancourt Compétences / Qualités indispensables : Sécurité des systèmes d'information, Supervision SOC, Analyse et corrélation des événements de sécurité, Réponse aux incidents, Conduite de projets sécurité Compétences / Qualités qui seraient un + : -Informations concernant le télétravail : Oui — 2 jours/semaine

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

At CGI, you'll help deliver a critical Azure-based platform that keeps road users, transport providers and public services informed with accurate, timely and reliable road network information. Working on a service that underpins essential decision-making, you'll play a key role in improving platform resilience, security and automation while helping accelerate the delivery of data to downstream consumers. You'll collaborate with talented multidisciplinary teams, contribute innovative ideas and take ownership of meaningful technical challenges, supported by an environment that invests in your growth and empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you can be based anywhere in the UK. There might be some very occasional expensed travel to client/CGI offices as project demand but we try to keep this to a minimum.

Dans un contexte de modernisation des systèmes d'information hospitaliers et d'amélioration des communications internes et externes, le client engage un programme de déploiement et d'optimisation de ses infrastructures de téléphonie. Ces évolutions visent à garantir la continuité des soins, la sécurité des échanges et la performance des outils de communication (téléphonie IP, mobilité, interconnexion des services). Tâches à réaliser : Pilotage et coordination de projet · Planifier et organiser les projets de déploiement en lien avec les contraintes hospitalières · Coordonner les différents intervenants (équipes internes, prestataires, fournisseurs) · Assurer le suivi des délais, des coûts et de la qualité des prestations · Animer les réunions de suivi et produire les reportings Déploiement des infrastructures · Participer à la mise en œuvre de solutions de téléphonie IP (ToIP/VoIP) adaptées aux besoins hospitaliers · Superviser l'installation des équipements (IPBX, terminaux, réseau, câblage) · Veiller à la continuité de service, notamment dans les unités de soins critiques · Organiser et suivre les phases de tests et de mise en production Accompagnement des utilisateurs · Recueillir les besoins des services (soignants, administratifs, logistiques) · Participer à la conduite du changement · Elaborer des supports et accompagner les utilisateurs dans la prise en main des outils Qualité, sécurité et conformité · Garantir la conformité aux exigences réglementaires et aux normes hospitalières · Veiller à la sécurité des communications et des infrastructures · Mettre en place des indicateurs de suivi et d'amélioration continue Support et amélioration continue · Contribuer à la résolution des incidents liés à la téléphonie et au réseau · Proposer des optimisations en lien avec les usages métiers · Assurer une veille technologique Compétences recherchées : Obligatoires : Architecture des systèmes d'information Téléphonie IP (VoIP, ToIP, IPBX) Ecosystème de téléphonie (SVI, centre d'appels, gestion des alarmes, appels malade, …) Réseaux (LAN/WAN, VLAN, Qos) Sécurité firewall Optionnelles : Rigueur et méthode : respecter les procédures et documenter les interventions. Sens de l'organisation : gérer plusieurs incidents et projets simultanément. Réactivité : intervenir rapidement en cas de panne ou d'incident critique. Esprit d'analyse : identifier les causes profondes des problèmes. Autonomie : prendre des décisions techniques pertinentes sans supervision constante. Esprit d'équipe : collaborer avec les équipes informatiques, sécurité, systèmes et métiers. Communication claire : expliquer des sujets techniques à des interlocuteurs non spécialistes. Discrétion et sens de la confidentialité : protéger les informations sensibles de l'entreprise. Gestion du stress : rester efficace lors des interruptions de service ou des situations d'urgence. Curiosité et veille technologique : suivre l'évolution des technologies réseau et télécom. Expérience nécessaire : 4 années minimum d'expérience Date de démarrage : ASAP Localisation : Locaux du client situés à Lorient Possibilité d'interventions hors site Client : NON Astreintes / interventions HNO : NON Déplacements sur d'autres site client en France : NON Autre matériel requis : NON

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London's most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Senior Fullstack Software Developer Our Client is a relatively young company but growing quickly in the world of financial technology solutions. They are now looking to recruit a Senior Fullstack Software Developer with at least 5 plus years expertise. The ideal candidate will have great problem solving and communication skills and be comfortable with fast paced design, development and deployment working in an agile environment. Worked extensively on iOS, Android & web apps and built complex, responsive and sophisticated apps. We are looking for a smart, innovative technical lead to help us coordinate and drive a project of building a next-gen high-performance app. Duties and Responsibilities: Lead the technical arm of the team in a fast iteration cycles, with tight deadlines using an agile/scrum methodology, while ensuring applications meet quality standards Coordinate configuring, coding, developing, and documenting software specifications throughout the project life cycle (concept, design, build, deploy, test and release to app store; as well as post launch operations such as support, troubleshoot, improvements etc.) Participate in technical, design, and architecture discussions with external partners from the finance sector Collaborate with cross-functional teams to determine business requirements, as well as design, develop, and test application code to ensure that business requirements are met Drive a best practices approach to the continuous improvement of products, processes, and tools. Identify and correct bottlenecks and fix bugs for all production issues Liaise with product development team to plan new features Research and suggest new mobile products, applications and protocol Qualifications / Experience: Highly proficient in React, Swift or Objective C, Java for mobile development; Rails, nodejs and Angular for web development 5 to 7 years of extensive native mobile app (iOS & Android) and web app development experience Demonstrable portfolio of released web apps, mobile applications on the App store or the Android market Experience with multi-threaded client software, client-server architecture and scaling systems Experienced in implementation of Methodologies and the Software Development Life-cycle (Agile) Fully equipped with development Tools (Xcode, Android Studio, Eclipse) and source control tools (Git, Stash) Ability to perform in a team environment Knowledge and experience with the Financial Information Exchange FIX Protocol would be handy as well as working with trading or currency exchange technology. This position is based in the City London. Salary will be circa £60K - £75K. Please send your CV in Word format along with salary and availability.

FIS Integrity -Treasury and Risk Management System 2nd and 3rd Level Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £90K. Do send your CV to us in Word format along with your salary and availability.

Contexte de la mission Rédaction de SFD pour les équipes internes de développement (FR) ou éditeurs (US : nécessité de savoir rédiger en anglais). · Réalisation de la recette fonctionnelle : participation aux recettes unitaires, 2 à 2, bout en bout et TNR (applicatifs, API, traitement SQL, …) · Tests de performances : mise en place et utilisation d'outils pour réaliser des tests de performances · Qualité du backlog : complétude et état des tickets, suivi des tickets · Communication auprès des différents interlocuteurs IT ou métiers : partage des informations auprès des différents interlocuteurs lors des différentes phases projets. Capacité de synthèse et vulgarisation des éléments techniques Objectifs et livrables Contribution aux phases de déploiement et apport de son expertise technico-fonctionnelle pour remonter les risques potentiels et remédiations associées. · Gestion des adhérences : Cohérence technico-fonctionnelle de son backlog et des adhérences de celui-ci avec les autres équipes · Passation des informations aux équipes d'exploitation suite à des changements ou mise en production. · Production de la documentation fonctionnelle et de la capitalisation de cette documentation · Synchronisation technico-fonctionnelle avec les autres équipes et les partenaires externes le cas échéan

FIS Integrity -Treasury and Risk Management System Support Analyst Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 1 to 3 level implementation and support position. The Client may consider experience of FIS Quantum as well. Experience of software development skills with Python, C# .net, C++ and SQL Server would be very useful for this role. Role Description This is a full-time hybrid role for an FIS Integrity System Treasury and Risk Management System Support Analyst to be based in London with flexibility. The Client may consider remote working in exceptional situations. The analyst will be responsible for providing technical support, troubleshooting issues related to the Treasury and Risk Management system (Integrity), and ensuring system stability. Daily tasks include resolving technical queries, conducting system analysis, offering guidance to users, and proactively identifying process improvements to optimize workflows. Ideally have been involved in end-to-end implementation and enhancement of FIS Integrity for banking and treasury clients globally. Lead requirements analysis and translated complex treasury and capital markets processes into functional system designs. Research and document client needs processes relating to system design or enhancements. Facilitate client workshops and training, supporting successful go-lives and post-implementation adoption. Build and support system integrations with third-party platforms including SAP, Bloomberg, Reuters, FXALL, 360T…etc. Configuration of payment processes such as Swift Develop and execute test plans and UAT, performing manual financial validations to ensure accuracy and compliance. Design custom data sources and reports beyond standard product offerings to meet client regulatory and operational needs. You will ideally have experience of ATS training. Qualifications Proficiency in Technical Support, Troubleshooting, and resolving system issues Strong background in Information Technology and Operating Systems Exceptional Analytical Skills to interpret data and identify solutions Effective communication and problem-solving abilities A bachelor's degree in a related field such as IT, Computer Science, or Engineering Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £55K - £65K. Do send your CV to us in Word format along with your salary and availability.