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ServiceNow Developer * Experienced in ServiceNow development (with appropriate certifications) * Experienced in ServiceNow IRM module (and certified for Risk & Compliance) * Experience with UI builder and with workspace development * Can configure/develop based on approved user stories, unit test and document configuration Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Requirements: We need 2 partners to work with whom will to get involved in help designing a PMO service - Standing up this service up and managing all the compliance, scheduling of work, risks etc. We need 2 SCIDA Project Managers who coordinating this service Role: - Allocate work to the wider eco-system based on: o Existing site relationships, and o Balance of effort / value / effort / value / another metric as determined by Vodafone. - Provide project management interface layer between Partner and the on-site teams. - Ensure on-site teams adhere to all applicable standards e.g. technical / H&S / CDM / Security. - Agree document format and standard with the partner and the Authority. - Ensure all design documentation is completed to the required standards in a timely fashion. - Provide daily / weekly / monthly /ad-hoc reporting to the partner as agreed. - Manage all MoD data in accordance with the Security Aspects Letter (SAL.) - Promote social value schemes as agreed e.g. employment for veterans and carbon reduction. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to based at the Company’s Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master’s degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modelling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Our telecoms client is looking for EAD Circuit Designers for their client is Glasgow. This role is mainly remote with occasional travel to site or stakeholder workshops in Glasgow. This is a 3-6 months contract initially and the rate is £300-£310 per day outside IR35. We are looking for an experienced EAD Circuit Designer to support telecoms circuit delivery into electricity substation and utility environments. This is not a standard network design role. The person must have strong experience in BT/Openreach EAD / Ethernet access circuit delivery, with the ability to assess site feasibility, interpret survey outputs, understand access constraints, and produce practical design packs for implementation. The role is specifically focused on sites where telecoms delivery may be affected by electromagnetic interference, EMC requirements, Earth Potential Rise, fibre/copper suitability, cabinet specification, cable entry, ventilation, earthing, and substation access constraints. The designer will work with engineering, stakeholders, field engineers, commissioning teams and cabinet suppliers to ensure each circuit design is technically feasible, safe, installable and supportable. Required skills and experience: - Hands-on experience designing BT/Openreach EAD, Ethernet access, leased line or carrier Ethernet circuits - Strong understanding of BT/Openreach delivery lifecycle, including survey, order validation, civils, provisioning, wayleaves and site readiness - Experience producing telecoms access design packs, HLDs, LLDs, implementation diagrams or as-built documentation - Ability to interpret site surveys, task sheets, supplier notes and technical constraints - Experience working with fibre access design and circuit routing - Understanding of copper access limitations in electrically sensitive or high-voltage environments - Awareness of electromagnetic interference, EMC requirements and their impact on telecoms design - Awareness of Earth Potential Rise and why it affects telecoms delivery into substations - Experience supporting telecoms delivery into substations, utilities, rail, power, industrial or other controlled environments - Knowledge of telecoms cabinet / rack requirements, including EMC cabinets, gland plates, filters, ventilation and cable entry - Experience coordinating with BT/Openreach, field engineers, commissioning teams and equipment suppliers - Strong documentation discipline and ability to produce clear implementation-ready design outputs LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Locations Available: -Various London locations -Cambridge -Manchester/Liverpool -Newcastle upon Tyne -Glasgow/Edinburgh Overview: Experienced Field Engineer, working within an established team of engineers and may also be requested to participate in the areas on call rota. Vehicle: 4x4 helpful but not a requirement Skills: O&M on BTS/RAN + Microwave experience. Must be a Climber with experience. Main Vendor Equipment: Huawei BTS, Ericsson ERS, Nokia Airscale. Microwave primarily SIAE required. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Workplace Integration Engineer Must have an Active DV Clearance Workplace Integration Engineer Responsibilities Package and deploy software solutions using automation and scripting. Own delivery of work packages from design, prototyping, and testing through to production. Develop repeatable unit tests covering expected and unexpected outcomes. Provide early life support and ongoing updates based on user requirements. Produce and maintain technical documentation for support and users. Troubleshoot issues and resolve complex technical problems. Work collaboratively within an agile team environment. Workplace Integration Engineer Skills and Experience Strong scripting skills in PowerShell and Python. Advanced Windows systems administration within enterprise environments. Experience delivering configuration changes using GPO, registry, filesystem, and WMI. Knowledge of Windows update, patching, and installer mechanisms. Experience working within secure or high assurance environments. Strong problem solving and troubleshooting capability. Workplace Integration Engineer Desirable Experience Agile delivery experience. Active Directory, PKI, VMware virtualisation, and Windows Server. Experience creating gold builds and system hardening. Exposure to Ansible, Terraform, and automation tooling. Automated testing using frameworks such as Robot. Workplace Integration Engineer Additional Information To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

3rd Line Cloud Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Cloud Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Cloud Storage and PKI Engineer Skills and Experience Strong experience with enterprise cloud storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

3rd Line Engineer / Team Leader Must have an Active DV Clearance Role Overview This position requires a technically capable individual with strong troubleshooting capability, team leadership skills and experience supporting enterprise infrastructure technologies within secure environments. Flexibility to support shift work may be required. Legacy infrastructure training will be provided. Key Responsibilities Provide 3rd line support across secure technical environments. Support a high profile user community through the incident logging application. Handle and resolve technical escalations from support teams. Provide leadership and support to other engineers within the team. Coach and mentor team members on technical issues and operational processes. Support implementation activities and operational changes where required. Technical Skills and Experience VMware and virtual infrastructure technologies. Microsoft technologies including Windows Server 2019/2022. Experience with MCM, SCOM and Exchange. Strong knowledge of Active Directory, DNS, GPO and User Account Management. Experience supporting DFS and Windows log analysis. Exposure to network technologies such as Juniper and monitoring tools. Knowledge of legacy technologies including Windows 7/10 and Server 2008/2012. Additional Skills Strong problem solving and analytical capability. Customer focused communication and service skills. Ability to work independently under pressure. Flexible and adaptable approach to work. Strong team leadership and interpersonal skills. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Front End Dev, SC cleared, with experience using REACT and GOV.UK Design Systems/standards/patterns. Duration : until Oct 2026 initially Location : Occasional travel to client site Start : ASAP Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Back End Dev, SC cleared (and willing to/already holding NPPV3), with Java experience and integration with GOV.UK front ends Duration : until Oct 2026 initially Location : Remote with occasional travel to client sites. Start : ASAP Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Front Arena Developer Our Client is looking to recruit several Sungard’s Front Arena Developers/Consultants You will have at least 3 to 5 years solid back ground of working with Sungard’s or FIS Global’s Front Arena product. The role is to develop and support Front Arena applications through extending and integrating the core Front Architecture. SPECIFIC RESPONSIBILITIES: Develop highly visible applications within Front Arena. Design and develop integrations with other trading and back office applications. Support Trading Manager and the applications that utilize its output e.g. overnight risk/scenarios and Mark-to-Market. Provide occasional support for other Front Arena developed applications. Actively contribute in gaining application and business knowledge for the development team. The following skills and experience are considered essential for this role: Deep understanding of Front Arena and its programming languages: ADFL, ACM. AEL, ASQL and Python. Knowledge of Front Arena Architecture and components: ADS, ATS and Service Bus. Must be able to liaise and clearly communicate with colleagues. Experience of interacting with end users in the financial industry. Ability to work independently and solve business problems through own initiative. Ability to work in a fast changing environment Desirable skills/experience: Experience of the Front Arena 4 track. Experience of custom model integration. Experience of other Trading Systems. MS SQL Knowledge of Financial Derivatives This is a 6 month contract based in London. Do send your CV to us in Word format along with your daily rate and availability.

Cyber Security Solution Architect - Remote - SC Cleared TEMP TO PERM - You will start on an outside IR35 contract and then after 6 months will go perm. You must only apply if you are happy to go perm after 6 months. The Cyber Security Solution Architect will be responsible for solution design, assurance and technical governance, working across engineering, security and platform teams to embed resilience into enterprise services. This role requires strong stakeholder engagement and the ability to translate business continuity requirements into technical solutions and recovery strategies. You will be requirements gathering in a CNI environment. Key Responsibilities Provide solution architecture and technical assurance across Business Continuity and Disaster Recovery programmes. Design and develop recovery strategies, runbooks and resilience patterns for critical systems. Map infrastructure dependencies and define recovery architectures. Support incident management, risk mitigation and resilience strategy development. Experience Required Extensive experience in Solution Architecture and technical design assurance. Strong experience with Microsoft Security technologies stack. Experience creating runbooks and continuity documentation. Strong stakeholder engagement across technical and business teams. Experience working within either Nuclear, Critical National Infrastructure, Government or regulated environments. To apply, please send your CV by pressing the apply button

Senior Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to be based at the Company's Central London Offices. You will extensive and deep Expertise in following Application Development areas: " Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. " Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka " Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. " Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure " Understanding of distributed computing paradigm and exposure to building highly scalable systems. " Experience with platform modernization and cloud migration projects " Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. " Exposure to polyglot programming languages like Scala, Python and Golang will be a plus " Ability to read/write code and expertise with various design patterns " Have used NoSQL database such as MongoDB, Cassandra, etc. " Work on opportunities along with sales, practice, delivery teams through the pre-sales process " Develop customer proposals - solution architecture, pitch decks, estimating solution effort, resourcing and timelines " Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts " Understand business & technology issues /challenges and translate that to modern technology solutions " Engage with business and IT groups to align solution architecture with strategic business direction " Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision " Bachelors or master's degree in engineering (computer, electronics, etc.) " 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles " Vertical domain knowledge in Financial Services will be an advantage " Excellent written and verbal communication skills " Experience in client-driven large-scale application platform implementation projects " Experience and desire to work in a global delivery environment Ability to travel up to 40% " Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary " Proven track record of designing / developing scalable solutions at the enterprise level " Demonstrated success in quickly understanding business needs and aligning it to technology solutions " Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn - Central London. The salary for this position will be based on expertise and will be in the range £70K - £100K. Please do send your CV to us in Word format along with you salary and availability.

The postholder will ensure that the digital and technical Audio Visual (AV) infrastructure of the university, installed across its various digital hubs, classrooms, lecture theatres, meeting rooms and studio spaces are fit for purpose, managed and maintained, in a proactive and planned way. The postholder will provide a structured response and resolution to IT/AV related incidents and requests. The role provides a technical point of escalation within the team and supports the management of BAU activity and overseeing AV projects across the directorate and university. * Deliver effective and responsive support for AV and teaching IT facilities, resolving incidents and service requests in alignment with departmental service level agreements (SLAs) and standards. * Work with project managers, stakeholders, and external contractors to deliver AV projects on time and within budget, ensuring alignment with agreed requirements. * Implement updates to IT and AV system configurations and control programs to meet evolving user and estate needs, supporting consistent functionality across campus. * Engage with faculty and Business Relationship Managers to assess new or enhanced AV requirements, providing recommendations in line with campus standards and budget considerations. * Act as a 3rd line escalation point within the team, coordinating with external providers as necessary to resolve advanced technical issues. * Plan and perform proactive maintenance activities to maintain high AV availability, minimising disruption in teaching spaces, and reporting insights for continuous improvement. * Conduct staff training on IT and AV equipment, ensuring that guides and resources are available for users in teaching spaces. * Stay updated on AV industry advancements and provide technical insights on AV system design and project planning to modernise teaching spaces with inclusive technologies. * Support the Multi-Media Facilities Team Leader in procurement and asset management for AV components, ensuring efficient resource availability and tracking. * Maintain accurate records in the ITMS CMDB, tracking and updating asset configurations and status. * Provide coaching and support to junior colleagues, sharing knowledge and best practice to ensure consistent, excellent service delivery. * Share expertise with Service Desk and End User Computing teams to ensure consistent, high-quality on-site support, and develop both technical and user-facing documentation. * Perform any other duties commensurate with the job grade as reasonably required from time to time. Act in accordance with DMU Values: o Collaborative - Work together to achieve joint outcomes, understand how your work contributes to DMU, and be aware of your personal impact on others. o Compassionate - Be open, honest, and caring, work on a basis of trust, and hold yourself accountable for your actions. o Creative - Strive for better, challenge bureaucracy, explore digital solutions, and innovate creatively. o Community minded - Embrace alternative views, treat others with respect, and tackle inequalities. * Treat all DMU staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation. * All members of staff are responsible for their contribution to improved environmental performance and in reducing greenhouse gas emissions at DMU. It is therefore required that all members of staff are aware of how the Environmental Policy relates to their own role at the University. Staff conduct must reflect the values inherent in the Environmental Policy and where required staff must cooperate with environmental compliance and conformance requirements to help minimise our emissions to air, water and land. * The postholder should have a positive attitude towards health and safety and be aware of and comply with all health and safety policies for the university, as applicable. There will be a requirement to complete all mandatory health and safety training as deemed to be relevant for the position held. The postholder is expected to help maintain a safe working environment for staff, students and visitors by working closely with the local safety coordinator as required. Any accidents or dangerous incidents must be reported promptly through the university's reporting system. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Commercial Support Must have an Active DV Clearance Commercial Support Responsibilities Lead contract management activities and support statement of work preparation for governance approval. Collaborate with internal teams to achieve strategic and commercial objectives. Maintain contract documentation and ensure compliance with governance procedures. Create and manage templates for SOWs, change orders and contractual agreements. Support BAU contract management activities and reporting obligations. Participate in customer meetings and governance forums. Support dispute management and delay resolution activities with Legal and Commercial teams. Ensure all contractual documentation follows governance and DOFA approval requirements. Produce risk assessments, reports and contract templates. Continuously improve contract management processes and documentation standards. Commercial Support Skills and Experience Strong experience within contract management and commercial support environments. Understanding of governance, risk management and contractual compliance. Experience supporting contract negotiations and change management processes. Knowledge of IT law, GDPR and commercial legislation. Strong stakeholder engagement and communication skills. Ability to manage competing priorities across complex delivery environments. Experience working with Legal and Commercial teams within regulated environments. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.