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Nous recherchons un(e) Product Owner / Deployer H/F pour l'un de nos clients situé au Luxembourg. Ce poste à en présentiel. Votre rôle sera d'accompagner le déploiement d'une solution de gestion de contenu d’entreprise et de processus métiers, basée sur les technologies IBM. Vous jouerez un rôle clé dans l’accompagnement de nos clients afin de garantir le succès des projets d’implantation et l’adoption des solutions. Vos missions : Accompagner les clients dans le choix et la configuration des produits existants Assurer le déploiement et la mise en place des solutions chez les clients Comprendre et analyser les besoins d’affaires des clients Traduire les besoins fonctionnels en configurations techniques (bases de données, fichiers JSON, paramétrage) Collaborer étroitement avec les équipes internes : solution designers, administrateurs plateformes, responsables produits et chefs de projet Garantir le respect des étapes de configuration et de déploiement Identifier les besoins spécifiques hors catalogue standard et contribuer à leur qualification Assurer une communication claire et efficace avec des utilisateurs non techniques Résoudre les problèmes rencontrés durant les phases de configuration et de déploiement

Contexte Dans le cadre des créations, extensions, acquisitions ou Joint Ventures de nouveaux sites, nous recherchons un(e) Lead Deployment Support Chain, expert(e) de la chaîne de support Workplace. Intégré(e) aux équipes Workplace centrales, vous coordonnez les IT locaux, les équipes de support N1/N2/N3 et les prestataires afin de garantir une expérience utilisateur de qualité dès l'ouverture des sites, ainsi que le déploiement des solutions audiovisuelles et de visioconférence. Missions principales Déploiement Audiovisuel & Salles de réunion Concevoir les solutions de salles de réunion (recueil des besoins, choix des équipements, BOM, devis) Piloter les intégrateurs chargés de l'installation des équipements audiovisuels Déployer les solutions de visioconférence (Microsoft Teams Rooms, Cisco CVI, Poly, Logitech, Cisco, etc.) et, ponctuellement, les solutions d'affichage dynamique Assurer la recette des installations et leur intégration dans le RUN (chaîne de support) Organiser le transfert de compétences vers les équipes IT locales et accompagner les utilisateurs Participer au support et à l'hypercare après les mises en service Produire la documentation (guides utilisateurs, procédures, FAQ, base de connaissances) et contribuer à l'amélioration continue Pilotage de la chaîne de support sur les nouveaux sites Déployer le modèle de support Workplace en mettant en place une chaîne de support fluide (N1 à N3) conforme aux standards du Groupe Concevoir et organiser le Lounge IT, définir les modalités de support (accueil, walk-in, téléphone, tickets), les rôles des équipes locales et accompagner leur montée en compétences Intégrer le support dans l'ITSM (ServiceNow) en configurant les groupes de support, les règles de routage et les modèles de tickets Organiser le support des utilisateurs pionniers intervenant sur les nouveaux sites avant leur mise en service, dans un contexte parfois isolé des infrastructures IT de l'entreprise Piloter les phases d'hypercare lors des ouvertures de sites, suivre les indicateurs de performance, coordonner les actions correctives et assurer une résolution rapide des incidents Capitaliser les retours d'expérience (documentation, procédures, bases de connaissances, recommandations pour les futurs déploiements) Définir le modèle cible de support en élaborant des abaques de dimensionnement et des scénarios de staffing adaptés à la taille, au type et à la maturité des sites

Vous intervenez comme un véritable consultant technique interne. Votre mission consiste à : Comprendre les problématiques opérationnelles des métiers Concevoir des solutions IA adaptées aux usages terrain Développer rapidement des MVP et prototypes Accompagner les utilisateurs dans l'adoption des outils Structurer et industrialiser les solutions les plus prometteuses Vous êtes à la fois architecte de solutions, product builder, évangéliste IA et facilitateur métier. Missions Discovery & Cadrage Recueillir et analyser les besoins des différentes Business Units Identifier les opportunités de création de valeur grâce à l'IA Prioriser les cas d'usage en fonction du ROI attendu Animer les ateliers de cadrage avec les équipes métiers Architecture & Prototypage IA Concevoir des agents IA et copilotes métiers Définir les architectures fonctionnelles adaptées Développer rapidement des MVP pour valider les hypothèses Créer des interfaces légères permettant aux utilisateurs de tester les solutions Accompagnement & Adoption Accompagner les AI Champions internes Former les utilisateurs aux nouveaux outils Vulgariser les concepts IA auprès de populations non techniques Lever les freins liés à l'adoption Industrialisation Documenter les workflows et architectures Participer à la standardisation des bonnes pratiques Garantir le respect des exigences RGPD et AI Act Assurer la scalabilité des solutions déployées Environnement technique IA & LLM Gemini Claude RAG Agents IA Prompt Engineering Développement Python React TypeScript APIs Cloud & Data GCP Vertex AI BigQuery Cloud Run GCS DevOps & Data Docker Terraform GitLab CI dbt Dagster

We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/ Non production mode. 5+ years of experience in Test/ Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by development teams to then use for deployment across environments. To identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA’s, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and also in creating handover release notes to production deployment teams. Manage configuration versions for different streams of development in versioning and revision control system Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open /distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB scripts (Oracle and MSSql) Tools: Jenkins, SVN, SNOW, Jira , Maven, Puppet, Ant Appreciation of Application Test life cycle This a 6 to 12 month contract assignment – and may go on beyond this time frame. Please enclose an indication of your daily rate. Please send your CV to us in Word format.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years of 1 and 2 level hands-on expertise of working within IT Support and Infrastructure from a banking environment. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. Experience of supporting Market Data and Bloomberg would be a great plus. The salary for this position with be circa £40K - £50K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

IT Support Engineer Our Client is an established bank based in Central London. They are looking to recruit an IT Support Analyst with at least 5 plus years hands-on expertise of working within IT Support and Infrastructure. The following are list of skills required for the position: · Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). · Active Directory to a high level - security groups, administration/deployment, LDAP, ADSI. · Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm · Windows Server Environment 2012/2016 - design, deployment, maintenance and support. · VM-Ware virtualisation environments. · Backups (various and ability to use different applications). · Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) · Router maintenance - wireless configuration, installation and setups. · PowerShell to a competent level (backup/azure/EMC). · VPN Administration and Deployment. · DNS – administration of DNS internal and external. The salary for this position with be circa £45K - £55K. This is a hybrid position and you will be required to be in the office at least 3 days a week. The position will be a 12 month full time contract – FTC initially. Do send your CV to us in Word format along with your salary and availability.

Devops Architect – New York We are recruiting for a Devops Architect for a Client in New Jersey New York. Job Description: - Developing proof of concepts and proposing solutions to architecture and tech leads. - GIT Lab, Jenkins, Chef, Puppet, IBM & AWS Cloud & internal stuff, ETL layer on top of groovy which they want to get off of, Marclogic code base, X-query, redis for cashing. - Participate in deployment & configuration of the application as needed - Understands servers and databases and related architecture requirements and ensures those requirements can be achieved and maintained through high-quality deliverables. - Development and maintenance of the automation suites for solid, reliable, and scalable deployment of cloud and network assets. - Testing and qualification of automation suites in pre-deployment scenarios. - Experience with micro service and/or event-driven architecture. - Strong grasp of automation and monitoring tools (Travis, Jenkins, etc.) - Experience using containerization technologies (Docker, Kubernetes, Mesos or Vagrant) - Knowledge of tools like Chef, Puppet - Strong knowledge and understanding of CI/CD processes and tools - Docker and related orchestration technologies 3 to 6 month contract assignment. Please send your CV to us in Word format along with your hourly rate in $ USD and along with your availability.

Release Manager with Nolio – City London Our Client is looking to recruit a Release Manager with experience of Nolio for the agile team to automate implementations for Investment Bank products utilizing the latest tools and technologies using Nolio. In this critical role the candidate will become part of a motivated and talented team operating within a creative environment. You should have a passion for scripting and automation of high throughput processing systems for client side, middle and back-end systems. o Primary Skill - Release and Config Management, Use of Various deployment tools like Nolio Proven testing experience in an agile environment utilizing common agile tools and techniques Previous proven experience in developing automated deployment processes Experience with JIRA Experience in Release Management and Deployments using Nolio Experience with version control software like GIT or Perforce Experience in C# (optional) Passion for learning new technologies Ability to work in a fast-paced, high-energy team environment Creative and User centric approach to testing Ability to coach and mentor others. Experience in working with multiple simultaneous software releases 5-7 years in release and config management using agile technologies (Mandatory) Experience using Nolio (Mandatory) Experience working as part of a successful Agile/SCRUM team (Desired) Experience in JIRA (Desired) Ability to work as part of an integrated delivery team (Desired) Excellent Interpersonal skills and have consistently demonstrated the ability to work well and excel in a collaborative team environment (Desired) Able to work independently for catching up with crucial deadlines (Desired) Experience in TDD and/or BDD (Desired) This is a 6 month contract in the City London. Please forward your CV to us in Word format.

IBM Websphere Datapower Developer – Bromley London Our Client is seeking to recruit an IBM Websphere Datapower Developer with at least 3 to 5 years experience in Datapower. Strong understanding of SOA ESB concepts and Should understand end to end SOA architecture Experience in designing, developing, implementing, and supporting services using IBM WebSphere DataPower XI52 and XG45. Experience with SOAP and/or REST based Web services with emphasis on Security, including familiarity of SSL/TLS, Digital Signatures, WSSecurity and federated security Experience with implementing AAA in DataPower Hands on experience with XSLT, XSD and WSDLs development Experience working with various IBM WebSphere DataPower XI52 services such as XML Firewall, Web service proxy, and Multiprotocol Gateway Strong debugging and troubleshooting skills with knowledge on Testing tools like SOAPUI , Altova XMLSPY, Postman etc Nice to have · Should be able to provide the solutions using DataPower for the integration use cases · Experience in developing deployment polices and its usage during deployment · Able to understand SOMA scripting. Ant/Shell script knowledge is plus The rate is negotiable. The duration is 3 months. The location is Bromley. Please do send your CV to us in Word format urgently.

IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 and 3 level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank’s Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank’s training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS – administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

Desktop Support Analyst – Bank – City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

We are seeking an experienced and motivated Site Reliability Engineer (SRE) to join a high-performing team supporting multiple data product and platform groups. This role is focused on improving the reliability, scalability, observability, deployment, and operational support of critical data-driven platforms and services operating within complex production environments. The successful candidate will work closely with engineering, platform, and operational support teams to strengthen monitoring and alerting capabilities, improve logging and traceability, troubleshoot incidents, support deployments, and automate operational processes wherever possible. The environment includes Kubernetes, Helm, the ELK stack, and a broad range of modern Site Reliability Engineering and cloud platform practices. This is a hands-on technical role suited to someone who thrives in fast-paced operational environments, enjoys solving complex production issues, and is passionate about automation, platform reliability, and continuous improvement. The role requires strong collaboration with both client stakeholders and engineering teams to ensure operational excellence, platform resilience, and service availability across critical systems.

Viveris is a consulting and engineering group specialised in management and implementation of projects in the fields of IT and embedded systems. Joining with Viveris is the assurance of meeting technical and human challenges while working on innovative projects in a collaborative and supportive environment. Purpose of the job : As part of our development in the railway field, we are looking for a systems engineer. As a System Engineer, you are integrated into our client's project engineering team and are responsible for the definition, verification, validation and integration of subsystems (Doors, Brakes, etc.) Your responsibilities : - Write system specifications - Write system testing and validation plans and verify coverage of specification requirements - Participate in the review and review of specification and design documents - Perform test procedures and analyse the results obtained - Manage the relationship between the customer and internal teams (design, development, validation, integration, deployment, customer service...)