Find your next tech and IT Job or contract Business analyst

Business Operations Analyst 6 Month contract initially + Extensions Based: Remote with max - 2 days p/w onsite in Telford. Rate: £225 - £250 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Business Operations Analyst to join the team. The Business Operations Analyst will form part of the Practice's Business Operations Team supporting the day-to-day operations and may on occasion be required to deputize for the Business Operations Partner. They will support operations across various functional areas, implementing strategies to achieve organisational goals. They require strong communication skills to aid regular collaboration with our CDAs, the Bus Ops Hub and the PMO / BusOps practice SLT. Your responsibilities: Provide support in empowering junior team members through, Training, coaching, and mentoring for all aspects of the assigned roles to promote delivery of an all-rounded Business Operations service. Reward and recognition of junior members within the teams and sharing success with the broader Capgemini Business Operations and wider communities. Contribute to the Business Operations community on the Market Unit, driving the Business Operations agenda as part of the Practice - capability development, standards, tooling, innovation. Lead by example and promote role model behaviour in line with the Behaviour Blueprint for: Yourself, Within your Business Operations Team, Within your Practice, Within the SAP Community Be an advocate for change Represent the Practice area to ensure effective stakeholder and relationship management. Promote the Business Operations service and build relationships with stakeholders, taking account of their objectives and expectations. Understand dependencies and boundaries of responsibility between each group. Proactively seek improvements to all areas of the Business Operations service, managing implementations, and sharing best practices to ensure consistency across MU. Provide support, direction and guidance to the Practices stakeholders to ensure governance, control and monitoring mechanisms are effective and delivering value. Drive the enforcement of standards, processes, and procedures in line with UPM Methodology. Deliver Business Operations services and governance within assigned area(s) to help achieve overall targets agreed each year. Identify and/or develop processes and practices for the comprehensive and consistent management of project / program delivery in line with UPM and MU Standards. Follow and implement elements of the Practices communications plan. Identify and lead best practice for communications within the Practices. Ensure an effective and consistent RAID management practices are in place. Provide advice and support for RAID escalations and communication that adds value. Represent assigned area at MU level Risk Board. Support the strategic recruitment & resource management service to ensure all demand is identified and fulfilled. Enact and follow the Practices resourcing strategy. Provide advice and support for the business area that adds value. Ensure the consistent resourcing approach is maintained across the Practices. Assist new joiners through the onboarding process and inductions. Provide a consistent and accurate financial management service to ensure all costs, spend budgets and demand targets are appropriately forecasted, managed, reported, and communicated. Ensure alignment of demand and delivery forecasts, using tooling to bring such data points together. Ensure the Practices services are appropriately impacted, funded, and managed within budget. Ensure consistent and smooth review of monthly forecasting process is in place and all financial risks and issues communicated appropriately at the right level. Add value to the Practices in supporting, monitoring, and reporting which is tailored for the target audience. Ensure capacity plans are monitored and that people assigned to the Practice have accurate forecasts. Review, monitor and challenge (when necessary) the status of capacity plans for the local Practice Management Team. Provide sufficient reports to support the process of capacity planning Key Skills & Experience: Meet assignment objectives set within Get Success. Provide consistent application of the governance structure in place which is agreed, implemented, and understood by all parties. Deliver the communications plans in place actively led and driven by Business Operations. M Cycle output (M Review pack, Risk and Opportunities, Headcount). Update RAID log and process. Support with the delivery of the agreed resourcing and recruitment strategy. Maintain People Manager tree, where requested. Business Operations Analysts Supporting Practices to provide Business Operations services Workforce Planners Work with Business Operations Partners to support the Capability within Practices PMO Analysts/PMO Leads/ PMO Managers Providing Programme Office Support within Contract Delivery Areas Practice Leads Accountable for leading Practices Head of Profession Delivering strategy for their area of expertise Finance Business Partner Responsible for specific P&Ls Resourcing and Recruitment Business Partner Responsible for resource management and recruitment HR Business Partner Working with Practices to deliver against HR processes Business Operations Director Accountable of leading the community of Practices Business Operations Partners Business Operations Professionals supporting Practices to provide Business Operations services Telford, United Kingdom This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Business Analyst will be pivotal in analysing, designing, and optimising business processes on the ServiceNow platform. This role focuses on ITSM, CMDB, CSDM, and Discovery, ensuring alignment with best practice frameworks. Key responsibilities include leading business process reengineering initiatives, defining functional requirements, and driving the adoption of ServiceNow solutions. The consultant will collaborate closely with stakeholders, delivery teams, and platform owners to ensure business needs are met with scalable, secure, and supportable solutions. The role will also oversee the development and maintenance of comprehensive business process documentation and facilitate workshops to identify improvement opportunities. Strong expertise in ServiceNow platform capabilities, business analysis techniques, and ITIL processes is essential. Must have valid SC clearance This position will be initially 6 weeks Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Role Title: Financial Crime Support Senior BA Location: 1 profile in Leeds, 1 profile in Bradford Duration: 30/04/2026 Work setup: 3 days onsite/week Rate £447.50 Inside IR35 MUST BE THROUGH UMBRELLA Role Description: Collaborate with AML, Fraud and Data teams to review and enhance detection rules and models Participate in case reviews and contribute to feedback loops for continuous improvement Conduct scenario testing and threshold tuning to improve detection accuracy Monitor system performance recommend improvements based on alert conversation rates Product regular reports on alert volumes, trends and system effectiveness Document changes to monitoring logic, data sources and rule configurations Ensure effective documentation and handover of processes, tools and methodologies Delivery training, walkthroughs and guidance to upskill existing team members Embed best practices and promote consistency in ways of working across the team Core skills: Highly driven, independent worker Strong data analysis skills Experience working with large datasets and data quality assurance Ability to interpret complex data and present findings clearly with structured documentation to support informed decision making SQL proficiency Highly articulate with outstanding communication skills The ability to effectively transfer skills to internal YBS staff Industry Experience: The resources provided will need to demonstrate industry experience in Financial Crime AML and Anti-Fraud rule design and optimisation Relevant knowledge of current Financial Crime risk and mitigation strategies Preferred - experience of ACI Proactive Risk Management system Please send latest CV LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Business Analyst with Oracle CRM Systems – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM – although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table – but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

GenAI Business Analyst We are seeking an experienced GenAI Business Analyst to support the design and delivery of Generative AI solutions within a banking / financial services environment. This role sits at the intersection of business, technology, and AI, working closely with Product, Engineering, and Architecture teams to take GenAI use cases from concept through to production. Key Responsibilities Lead business analysis activities, including requirements elicitation, process mapping, documentation, and user journey design Translate business objectives into clear use cases, epics, features, and user stories Partner closely with Product Managers, AI Engineers, Data Engineers, Architects, and UI/UX teams Define and shape GenAI use cases, understanding capabilities, limitations, and appropriate application of LLMs Support the design of RAG-based solutions, ensuring responses are grounded in enterprise data Work within API-driven ecosystems, with a strong understanding of data flow across hybrid (cloud and on-prem) environments Contribute to prompt engineering, including defining prompts, roles, instructions, and agent behaviour Support agent-based workflows, including function calling, API orchestration, and multi-agent collaboration models Required Skills & Experience Proven experience as a Business Analyst within complex technical environments Strong understanding of Generative AI and LLM concepts Hands-on exposure to RAG architectures and GenAI system design Experience working with API-based systems and modern data architectures Background delivering AI or GenAI use cases within banking or financial services Nice to Have Exposure to multi-agent systems, agent personas, and interaction patterns Understanding of context and memory engineering Knowledge of AI Governance and taking AI use cases into production Familiarity with model monitoring, metrics, and performance tracking This is an excellent opportunity to play a key role in shaping how GenAI is applied across critical banking use cases. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Business Analyst with Finance Systems – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The Client would ideally like to recruit a candidate with Oracle Financial systems experience - with at least 5 years experience. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The salary will be dependent upon skills you bring to the table – but probably in the range £40K - £55K. Please do send your CV to us in Word format along with your availability.

Active Travel England are looking for two Business Analysts to be enthusiastic and motivated members of a talented technical team. In this role, you’ll bring structure to ambiguity and champion a culture of process mapping that drives clarity, collaboration and continuous improvement. Your responsibilities will include, but aren’t limited to: Translate business needs into actionable requirements, including user stories, process maps, data flows and acceptance criteria. Contribute to agile ceremonies, backlog refinement, sprint planning and retros. Ensure business analysis work adheres to GDS standards and supports service assessments. Own stakeholder relationships at senior levels; develop and maintain a strategic view of the business and policy context and how business analysis activities contribute to it. Role model positive behaviours and support the embedding of the new target operating model and the changes to the ways of working. Set the standards and expectations for your profession across ATE and engage and align with the wider DfT Group. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: · Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. · Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. · Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: · Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync’ed and “tells same story”. · Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. · Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. · Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit · Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. · Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: · Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. · Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation’s bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract – duration is 12 months. Salary will be dependent upon experience and expertise – but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank’s project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. Lead end-to-end project lifecycles ensuring adherence to the bank’s project management framework. Collaborate with sponsors to craft key project artefacts throughout all phases. Define, document, and communicate business requirements in conjunction with stakeholders. Create and present business process models showcasing both current and future states. Address business challenges, ideate and implement solutions. Manage project scope, plans, budgets, and ensure timely delivery within set parameters. Monitor project expenditures, timescales, and resources; intervening when deviations arise. Uphold stringent project governance, addressing and escalating risks and issues proactively. Engage and influence stakeholders at various organizational levels. Coordinate internal and external resources to achieve project goals. Ensure all projects comply with regulatory, legal, and third-party requirements. Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: Mastery over key project management methodologies and frameworks. Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. Stellar communication and relationship-building capabilities, particularly with global teams. Ability to discern overarching patterns and potential areas of improvement. Demonstrated experience in driving positive and lasting change. As a BA: Expertise in business and systems analysis methodologies. Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: Professional certifications in Business Analysis (e.g. BCS). Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially – 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T

The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI’s Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI’s Energy & Utilities team that shapes and delivers solutions across the UK industry – working with a wide range of energy and water companies and related market participants. CGI was selected both as the “Best Very Big Company to Work for in the Technology Industry” by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops).

This role directly supports Tractebel Vision 2030, which aims to make Tractebel the best-performing engineering company by building on six strategic pillars: 1. Engineering Centers – Strengthen global delivery hubs for efficiency and scalability. 2. Expertise, AI & Growing Markets – Leverage advanced technologies and expand into high-growth sectors. 3. Consolidating Infrastructure Activities – Optimize and integrate infrastructure capabilities. 4. Expanding into New Countries within Focus Regions – Drive international growth in targeted geographies. 5. Our People & Leadership Style – Foster talent development and leadership excellence. 6. Our Core Values – Embed sustainability, ethics, and innovation in all activities. By enabling digitalization and process excellence in Finance and Procurement, you will contribute to operational efficiency, innovation, and sustainable growth aligned with these pillars. Provide functional expertise on SAP S/4HANA (FICO, MM, SD) and adjacent tools (Brainware, e-Invoicing), manage and optimize P2P/O2C workflows, and lead standardization projects including MDMT Proof of Concept, the New Business Partner (BP) model, and the e-Invoicing project.

Job Description The ServiceNow Business Analyst acts as a key link between business stakeholders and technical delivery teams, ensuring the ServiceNow platform is aligned to business needs and delivers measurable value. This role is responsible for eliciting, analysing, and documenting requirements, supporting solution design, and enabling effective delivery of ServiceNow enhancements and implementations. Working closely with product owners, developers, architects, and process owners, the ServiceNow Business Analyst ensures requirements are clearly defined, prioritised, and translated into scalable, user-centred ServiceNow solutions across ITSM and related modules. Essential Requirements Proven experience as a Business Analyst working on the ServiceNow platform Strong understanding of ServiceNow capabilities, data model, and workflows Experience gathering, analysing, and documenting business and technical requirements Ability to translate business needs into clear user stories, functional specifications, and acceptance criteria Experience working across ServiceNow modules (e.g. ITSM, CMDB, Request Management, Incident, Change, Problem) Strong stakeholder management skills, with the ability to engage both technical and non-technical audiences Experience supporting Agile or hybrid delivery models (Scrum, Kanban) Ability to collaborate effectively with developers, testers, and architects Strong analytical, problem-solving, and documentation skills Experience with process mapping and service management best practices (e.g. ITIL) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.