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Senior IT Infrastructure Support Analyst – Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 level support through to 3 level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications experience on windows platforms. Definitely a strong background MS Windows AD – Active Directory. Must be confident with MS Windows Server – 2003 upwards todate. Experienced and very strong trouble-shooter. The Client would like to recruit a candidate who comes up with the solutions and NOT just operating under direction of others. – so clear decisive and enthusiastic. Microsoft InTune would be of interest and a benefit but NOT a must. Experience with Application deployment via GPO’s a benefit Experience with image deployment methods. Milton Keynes base and must be within easy commute. Some UK travel required and international travel possible in future. The rate is negotiable. The contract duration will be 6 months. Please do send your CV to us in Word format along with your daily rate and availability.

Senior IT Support Analyst - Highly Regulated Engineering Environment Type: Full-time, Permanent Clearance: Must be eligible for SC Clearance Driving Licence: Full UK licence requiredAre you an experienced Senior IT Support professional looking to step into a role where your technical expertise truly matters? We're supporting a leading organisation in a highly regulated engineering sector that is seeking a skilled Senior IT Support Analyst to join their team. This position offers the chance to work with cutting‑edge technologies, contribute to critical IT operations, and influence the stability and security of enterprise‑level systems. The Role As a Senior IT Support Analyst, you will: Provide advanced support across hardware, software, networking, and security issues Administer Windows Server (2019-2025) , Active Directory , Entra ID , and RBAC Manage PAM solutions and maintain secure access controls Support and administer Microsoft 365 , including Purview, Exchange Online, and Teams Work with VMware vSphere and Horizon VDI environments Ensure effective patching, maintenance, and compliance across systems Assist with backup and disaster recovery processes Support endpoint security and patching tools Provide network troubleshooting assistance Lead or participate in IT projects Maintain clear, accurate documentation Occasionally provide out-of-hours support when required What You'll Bring Essential Skills & Experience Strong experience in 2nd line or senior IT support roles within enterprise environments Deep understanding of Windows Server , Active Directory , and Microsoft 365 Good knowledge of networking fundamentals: TCP/IP, DNS, DHCP Hands-on experience with VMware virtualisation Knowledge of backup and recovery processes Awareness of security and compliance frameworks such as: ISO 27001 Cyber Essentials Plus CAF 2.0 Excellent troubleshooting and analytical skills Experience supporting Autodesk software (desirable) UK national (required to meet SC clearance criteria) Full UK driving licence Desirable Skills Exposure to hybrid cloud environments (Azure/AWS) Experience with Nutanix AHV, Hyper‑V, or Azure-based hypervisors Experience with endpoint management tools (e.g., Intune) Knowledge of disaster recovery planning and testing SAP S/4HANA exposure To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

***SC CLEARED*** Incident and Problem Management Analyst 6 Month contract initially + Extensions Based: Hybrid - 1 day onsite p/w in Warrington Rate: £250 - £300 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Incident and Problem Management Analyst to join the team. Key Responsibilities; * Act as a point of contact for all Incidents and Problem Records * Monitor the incidents to ensure that the Service Level Agreement are respected * Identify, initiate, schedule, and conduct incident reviews * Ensure the closure of all resolved and end-user confirmed Incident records * Provide guidance to the Incident Process Coordinators * Set and Chair bridge calls on Incidents, as per process * Possess working knowledge on other ITSM and SIAM processes and help if required * Coordinate with other SIAM, ITSM and Business teams * Working knowledge and Safe and Agile DevOps methodology * Act as a point of contact for all Incidents and Problem Records * Monitor the incidents to ensure that the Service Level Agreement are respected * Identify, initiate, schedule, and conduct incident reviews * Ensure the closure of all resolved and end-user confirmed Incident records * Provide guidance to the Incident Process Coordinators * Deliver & manage high standard communications across Customers and IT to ensure that Issues are dealt with by priority and customer needs, providing regular communications to Customers across the organisation. * Co-ordinate with Service Desk and other teams in the identification of Major/ High Incidents; manage these Incidents, to ensure that these are diagnosed and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT support staff and Customers to ensure accurate and appropriate communications during these Incidents. * Produce trends analysis of recurring Problems/Incidents - extract trends on Incident types, Customer types, departments, hardware types etc. as instructed * Experience with Knowledge in SLA Measurement, Reporting and Major Incident Management * Owning delivery to ensure the BAU deliverables are met with required Turn Around Time with required Quality * Responsibility for identifying Process Enhancement opportunities, prepare solution, estimation, get customer sign-off and execution of the projects. * Manage Problems, to ensure that these are diagnosed, logged and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT staff and Customers to ensure accurate and appropriate communications during Problems. * Call and chair Problem Review meetings following priority Incidents; issue a written Postmortem report to IT management; ensure Problem actions are completed in a timely manner. * Customer Interface: delivering & managing high standard communications across Customers and IT to ensure that Problems are dealt with by priority and customer needs, providing regular communications to Customers across the organisation. * Co-ordinate with Service Desk and Incident coordinator in the identification of priority Incidents; manage these Incidents, to ensure that these are diagnosed and escalated to appropriate and consistent quality standards; co-ordinate Service Desk, IT support staff and Customers to ensure accurate and appropriate communications during Major Incidents. * Hold regular meetings with IT support groups to review recurring Problems and press for final resolutions - or escalate; produce 'Escalation Reports' on recurring issues and issues not being resolved. Key Skills & Experience: 1. Must be ITIL certified or demonstrate strong knowledge - Essential. 2. Responsible to meet Process SLAs and KPIs - Essential. 3. Possess excellent soft skills, verbal and written communication skills - Essential. 4. Ability to participate and lead, when needed, project meetings with the customer - Essential. 5. Demonstrable customer management / service skills/ proactivity 6. Experience of working within a busy first level service desk environment in Incident and Problem management role 7. Very good understanding and awareness of the ITIL Incident management process and procedures 8. Sound technical knowledge across the ITSM tools, applications including MS Office, Teams, etc., 9. Decision maker with an operational viewpoint 10. Available to support on-call outside of business hours 11. Work with onsite & Offshore Team This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

***SC Cleared*** Service Desk Analyst Warrington + Remote (1 day p/w onsite) 6 Month contract initially, good scope for extension Rates negotiable (Umbrella-PAYE) One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. Key responsibilities: The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. It will required a competent aptitude for working with applications / computer systems / handheld devices and to undertake analysis, diagnosis and resolution of issues which may range from straightforward to more complicated technical issues to their desired resolution. * The normal working schedule will be no more than 40 hours per week, exclusive of a 30 minute unpaid lunch break each day. * To act as a single point of contact for phone calls and emails from staff regarding IT issues and queries * Receiving, logging and managing calls to their conclusion from internal staff via telephone and email. Key Skills / Experience: * Responsibility for troubleshooting IT related problems from software / applications to hardware, such as desktops, laptops, printers and iPhones of the accounts designated users * Responsible for troubleshoot basic issues operating system, network, email and shared resources such as network shares, printers etc. * Log all customer contacts in CRM tool and take ownership of incidents to their desired conclusion * Installation of all applications and resetting passwords to all enterprise applications * Escalate unresolved calls to various application and infrastructure support teams * Participate in enterprise application release / maintenance activities on request * Closely monitor and meet ticket SLA targets * Effective time / task management, as well as the ability to be flexible and creative on any given task * Willingness to take on extra responsibility, as and when required * Responsible for monitor and maintaining defined SLA's * Act as the designated backup for Incident Manager when reasonably instructed to do so * Quantifiable experience of operating in a face paced moving client facing engagement. * In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues. * Constantly seeks to improve technical knowledge and researches new product capabilities. * Possess excellent inter-personnel skills. * Possess excellent soft skills, verbal and written communication skills. * Willingness to participate and lead project meetings with the customer on request. * Should be flexible with Multiple Shifts as and when required in 24x7 environment * Should ready to work in shifts and out of hours (based on project requirement) This is a great opportunity on a long running programme of work. Apply now for your CV to reach me directly and we will reply as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

2nd Line Security Analyst Bath Hybrid working - 2-3 days a week £Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working Excellent opportunity for a 2nd Line Security Analyst/EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget. This company have been undergoing a massive global business change and transformation project and are now turning their attention to their Cyber Security Teams and expanding these globally. In this role you will serve as an escalation point for the 1st Line Team, and dealing with Incident Response, containment, and remediation of threats like malware, phishing, and unauthorized access. You will escalate issues to third line where applicable. You will work to Cyber Essentials and CompTIA Security+ standards. The ideal candidate will hold a Cyber Essentials accreditation and have experience in a similar position. Candidates holding a CompTIA Security+ accreditation are also encouraged to apply. Candidates must be located in and around the Bath area as on-site working will be required. Candidates must have full right to work in the UK. This is a fantastic opportunity to join a business offering a very healthy training and development budget, a great benefits package, and progression all the way up to Global Team Leadership. The Role: *2nd Line Security Analytics / EUC Security Analytics *Incidence Response, Containment, and Remediation *Escalating to third line when applicable *Hybrid working - 2-3 days a week onsite The Person: *Holds a Cyber Essentials and/or CompTIA Security+ accreditation *Experience within a similar position *Looking for progression *Commutable to Bath Reference Number: BBBH265960A To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI’s Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI’s Energy & Utilities team that shapes and delivers solutions across the UK industry – working with a wide range of energy and water companies and related market participants. CGI was selected both as the “Best Very Big Company to Work for in the Technology Industry” by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Business Analyst with Treasury Systems – FIS Integrity Our Client is a Global organisation commencing the implementation of the FIS Integrity Treasury System. They are looking to recruit a seasoned professional Business Analyst with 5 to 10 years experience as a Business Analyst coupled with at least 3 to 5 years expertise of working with Treasury Systems. Since, they are implementing the FIS Integrity Treasury System – the Client would ideally like to recruit someone with at least 1 to 2 years experience of working with this software. You will be working between the Stakeholders in the business and the IT Treasury systems application team and manage the expectations of the Stakeholders. You role will be to understand the way the business works along with understanding FX and whole life cycle of the Treasury System. The following are skills you will have experience of: Compliance Regulatory Design function Treasury Systems ATS Rates, Forward Rates, FX Understanding trades In-house banking Software Testing This will be a key role for the IT team working closely with the Stakeholders. This is a hybrid position – 3 days a week in Central London. The salary will be circa £60K - £70K. Do send your CV to us in Word format along with your salary and availability.

Business Data Analyst with Actimize – Canary Wharf Docklands London We are currently seeking an experienced contracting Data Analyst to join our dynamic and growing Professional Analysis team based in central London. You will primarily gather, understand and document detailed business requirements using appropriate tools and techniques and manipulate, analyze and interpret complex data sets relating to the employer's business. Data analysis, management and Integration experience Perform business analysis to support the deployment of Actimize AML products to meet clients’ business requirements Identify, evaluate and implement external services and tools to support data validation and cleansing Liaise with internal and external clients to fully understand data content Create data dashboards, graphs and visualizations Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool Develop and document data processes including data cleansing and matching ETL design You must have at least 1 to 2 years experience of working with Actimize software. Candidates must have a Bachelor’s degree in a related subject Candidates must have proven and significant experience as a Data Analyst Strong PL/SQL skills Database development (SQL Server, Oracle) Data migration knowledge & experience Development and test of ETL Extract/Transform/Load (ETL) with large data sets. Using Enterprise level tools including MS SSIS, Informatica etc Procedural language such as C# or Python Master data management routines using Oracle SQL & PL/SQL This is a 6 month contract assignment in Canary Wharf Docklands London. Please send your CV to us in Word format along with an hourly rate and availability.