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Contractor
Permanent

Job VacancyProduct Owner Sénior / Agents GenAI / Plateforme Agentique H/F

Sapiens Group
Published on
GenAI
Machine Learning
Natural Language Processing (NLP)

6 months
Marseille, Provence-Alpes-Côte d'Azur
Dans le cadre d'un programme de transformation digitale et métier, nous recherchons un(e) Proxy Product Owner spécialisé(e) en Agents GenAI / Plateforme Agentique pour accompagner la transformation des opérations de support client. La mission consiste à concevoir, déployer et optimiser des Agents IA permettant d'automatiser certaines demandes de support, d'améliorer l'autonomie des clients et d'optimiser leur expérience, tout en garantissant une intégration fluide dans les parcours clients omnicanaux. Le consultant évoluera dans un environnement international et collaborera avec les équipes Product, Tech, CRM, Architecture, Marketing, Customer Care et Data. Vos principales missions🔹 Product Ownership et stratégie produitConstruire une feuille de route produit à partir des besoins métier et des problématiques identifiées ; Recueillir et analyser les besoins des différentes parties prenantes ; Organiser, structurer et prioriser le backlog ; Coordonner les équipes techniques dans le cadre des réalisations Agile ; Suivre l'avancement des évolutions et garantir leur alignement avec les objectifs métier ; Participer aux arbitrages fonctionnels et à la définition des priorités. 🔹 Agents GenAI / Plateforme AgentiqueParticiper à la conception et au déploiement d'une solution d'Agents GenAI dédiée au support client ; Identifier les cas d'usage permettant d'automatiser les demandes courantes ; Contribuer à l'amélioration continue des Agents IA ; Suivre les performances et la qualité des réponses apportées par les agents ; Analyser les données et retours utilisateurs afin d'identifier les axes d'amélioration ; Définir et suivre les évolutions nécessaires de la plateforme agentique. 🔹 Omnicanal et Customer CareGarantir l'intégration des Agents GenAI dans les parcours clients omnicanaux ; Collaborer avec les équipes CRM afin d'assurer une intégration cohérente dans l'écosystème existant ; Contribuer à l'amélioration de l'expérience client ; Automatiser les tâches courantes et à faible valeur ajoutée du support client ; Veiller à la bonne gestion des différents parcours de contact client. 🔹 Human in the LoopGarantir la mise en œuvre du principe « Human in the Loop » ; Définir les mécanismes d'escalade vers un interlocuteur humain lorsque cela est nécessaire ; Identifier les situations nécessitant une intervention humaine ; Optimiser la complémentarité entre Agents IA et collaborateurs du service client ; Suivre la qualité des interactions et ajuster les parcours si nécessaire. 🔹 Coordination et collaborationTravailler quotidiennement avec les Product Owners, Tech Leads et Architectes ; Collaborer avec les équipes responsables de la transformation du Customer Care ; Travailler avec les équipes Marketing sur les problématiques de ciblage ; Collaborer avec les équipes Voice of Customer pour mesurer la satisfaction ; Travailler avec les équipes Data et Gouvernance afin de garantir la qualité des données ; Coordonner les différents acteurs impliqués dans le projet. 🔹 Formation et accompagnementAssurer la formation et le support nécessaires à l'adoption des Agents GenAI ; Accompagner les utilisateurs et les équipes opérationnelles ; Favoriser l'adoption des nouvelles fonctionnalités ; Identifier les difficultés rencontrées et proposer des solutions adaptées. 🎯 Expérience recherchéeNous recherchons un profil Senior / N3 – Product Owner, disposant d'une expérience significative en Product Ownership, gestion de projet et transformation digitale, avec une bonne connaissance des technologies IA / GenAI. Une expérience concrète dans les domaines suivants est particulièrement recherchée : Product Ownership ; Gestion et priorisation de backlog ; Construction de roadmap produit ; Gestion de projets Agile ; Intelligence artificielle / GenAI ; NLP / traitement automatique du langage naturel ; Automatisation des processus métier ; Support client / Customer Care ; CRM et environnement omnicanal ; Intégration de solutions IA dans des parcours clients ; Coordination d'équipes pluridisciplinaires. 🤖 Expertise IA / GenAIUne bonne compréhension des technologies IA/ML et GenAI est attendue. Le consultant devra notamment être capable de comprendre et de piloter des sujets liés à : Agents IA / AI Agents ; GenAI / Generative AI ; Plateformes agentiques ; NLP ; Automatisation intelligente ; Chatbots et assistants conversationnels ; Automatisation du support client ; Human in the Loop ; Analyse des données et feedback utilisateurs ; Optimisation des performances des agents IA. ⚙️ Compétences clés🔴 Expertise indispensableProduct Ownership Gestion de projet Agile IA / GenAI Automatisation des processus métier Coordination de parties prenantes 🟠 Niveau confirméAgents IA / Agentic AI NLP CRM Omnicanal Customer Care / Support client Gestion et priorisation du backlog Roadmap produit Analyse des besoins métier Amélioration continue 🔹 Environnement technique et fonctionnelGenAI | AI Agents | Agentic AI | NLP | CRM | Customer Care | Omnicanal | Automation | Agile | Product Ownership | Human in the Loop
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Contractor
Fixed term

Job VacancyAI Engineer - SC Cleared

LA International Computer Consultants Ltd
Published on

3 months
£300-380
SW1A 2AH, City of Westminster, England, United Kingdom
AI Engineer - SC Cleared We are looking for an AI Engineer available to start in the next couple of weeks. You will need to have deep expertise of Claude, Gemini, ChatGPT and other AI tools. Experience working with Hyperscaler Stacks is essential, Azure: Azure ML Studio, ML Ops, Docker, AI & ML Concepts, Kubernetes, Terraform, Azure Machine Learning, and GIT. Responsibilities: * In depth experience of using AI agents to extract information in a regulated industry * Harnessing AI agent(s) to integrate data with internal and external sources, * Provide structured context to prompts * Orchestrating agents to progressively iterate workflows * Work with AI Technical Archtitect and Tester on Evaluation Framework & Metrics * Work with Data Engineer on Automation of feeds * Construction of pipelines Experience required: * Experience of working with XML and RDF formats * Extensive experience of Graph Databases * Excellent Programming skills in Python & Java. * Experience of Data Science Models e.g. NLP The role is for 3 months initially inside IR35 and based from home. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Fixed term

Job VacancyAI Engineer

LA International Computer Consultants Ltd
Published on

7 months
SW1A 2AH, City of Westminster, England, United Kingdom
Job title: AI Engineer Contract: 12 months Location: London (hybrid) The Role We are seeking a highly skilled AI Engineer with hands-on experience in building AI-powered software solutions using GitHub Copilot, Claude Code, and modern Large Language Models (LLMs). The ideal candidate will leverage AI-assisted development tools to accelerate software delivery, automate engineering workflows, and build intelligent applications utilizing agentic AI frameworks, code generation, and enterprise AI platforms. The candidate should possess strong software engineering fundamentals along with expertise in integrating AI models into real-world applications and driving developer productivity through AI-assisted coding solutions. Your responsibilities: * Design, develop, and deploy AI-powered applications using LLMs and Generative AI technologies. * Build engineering solutions leveraging GitHub Copilot, Claude Code, OpenAI, Azure OpenAI, Anthropic Claude, and related AI platforms. * Develop AI agents, copilots, and workflow automation solutions for enterprise use cases. * Create retrieval-augmented generation (RAG) solutions using vector databases and knowledge repositories. * Design and implement prompt engineering frameworks and evaluation mechanisms. * Integrate AI services with enterprise applications using APIs, microservices, and cloud-native architectures. * Build automated coding assistants, developer productivity tools, and intelligent software engineering workflows. * Collaborate with business and technical stakeholders to identify AI-driven opportunities and translate them into scalable solutions. * Establish best practices for AI governance, security, model monitoring, and responsible AI implementation. * Mentor development teams on effective usage of AI-assisted development tools. Your Profile Essential skills/knowledge/experience: AI & Generative AI * Strong experience with Large Language Models (LLMs) and Generative AI. * Hands-on experience with: o GitHub Copilot o Claude Code o OpenAI GPT Models o Azure OpenAI Services o Anthropic Claude APIs * Prompt Engineering and Prompt Optimization. * Agentic AI frameworks such as: o LangChain o LangGraph o CrewAI o AutoGen o Semantic Kernel Software Development * Strong programming expertise in: o Python o JavaScript/TypeScript o C# or Java * Experience building RESTful APIs and microservices. * Knowledge of software design patterns and scalable application architecture. AI Application Development * Retrieval-Augmented Generation (RAG) * Vector databases: o Pinecone o ChromaDB o Weaviate o Azure AI Search * Embedding models and semantic search. * Model evaluation and observability. Desirable skills/knowledge/experience: * Azure, AWS, or Google Cloud Platform. * CI/CD pipelines using GitHub Actions, Azure DevOps, or Jenkins. * Docker and Kubernetes. * Infrastructure as Code (Terraform preferred). LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyPhD Studentship: Machine learning and AI for air traffic control, Computer Science – PhD (EPSRC and NATS Funded).

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Published on
Deep learning

East Devon, England, United Kingdom

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Contractor
Fixed term

Job VacancyAI-Native Systems Engineer

LA International Computer Consultants Ltd
Published on

6 months
£450-500
SW1A 2AH, City of Westminster, England, United Kingdom
AI-Native Systems Engineer We are looking for an AI-Native Systems Engineer. You will combine deep systems engineering expertise with AI-native delivery practices to design, validate and deliver solutions through small, highly capable teams augmented by AI agents. Experience and skills required: - Deep understanding of distributed systems architecture. - Advanced knowledge of algorithms, data structures and computational complexity. - Understanding of operating systems, CPU architecture and compilation concepts. - Experience with cloud-scale engineering on AWS or equivalent platforms. - Strong understanding of networking, protocols and distributed computing principles. - Strong systems programming experience using languages such as Go, Rust, C/C++ or similar. - Experience designing data-intensive systems and large-scale processing platforms. - Experience operating within AI-assisted software delivery environments. - Ability to leverage AI coding agents for software development and architecture activities. - Understanding of agent orchestration patterns. - Experience validating AI-generated code, designs and documentation. - Ability to create engineering workflows optimised for AI-driven execution. The contract is for six months initially outside IR35. It will require travel to the office two days per week in either London, Birmingham or Ipswich. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobLead AI Engineer - AI Adoption & Governance - SC Clear - Remote

LA International Computer Consultants Ltd
Published on

6 months
England, United Kingdom
Lead AI Engineer - AI Adoption & Governance - Remote Working Must have an Active SC Clearance This is a technical influence role rather than a conventional people-management position, requiring strong stakeholder engagement across portfolios, suppliers and technology providers. Lead AI Engineer - AI Adoption & Governance Responsibilities Lead horizon scanning across the AI tooling landscape and translate emerging capabilities into practical opportunities. Build and run agentic AI workflows and evaluate models, tools and engineering approaches. Establish AI engineering standards, guardrails and reusable adoption patterns across the SDLC. Embed with delivery teams to prove AI approaches within real production codebases. Run structured proofs of value with clear hypotheses, baselines, success criteria and benefit measurement. Build practitioner communities through coaching, targeted training, knowledge sharing and champions networks. Engage suppliers and technology providers to identify reusable approaches and reduce fragmented adoption. Resolve recurring adoption blockers across governance, tooling, data, security and commercial routes. Advise where AI adoption should be constrained, paused or stopped due to security, quality or maintainability risks. Lead AI Engineer - AI Adoption & Governance Skills and Experience Strong hands-on agentic AI engineering experience, including agent workflows, model selection, prompt engineering and harness engineering. Experience with agent-tool integration, reusable skills and instructions, and MCP server development. Experience with AI coding and agent tooling such as Claude Code, GitHub Copilot, Codex or Kiro. Strong knowledge of applying AI across the SDLC, including test generation, code review, documentation, legacy comprehension and modernisation. Experience defining AI standards, guardrails or engineering practices adopted across multiple teams. Proven ability to influence across organisational boundaries without formal authority. Experience engaging suppliers and technology providers. Experience delivering coaching, targeted training or practitioner communities. Software engineering experience within large-scale production environments would be advantageous. AWS Bedrock, Azure OpenAI, AI/MCP Gateways, model routing, authentication and cost optimisation experience would be beneficial. Knowledge of AI evaluation techniques including eval harnesses, regression testing and LLM-as-judge would be advantageous. Awareness of Secure by Design, DPIA and DPA requirements would be beneficial. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Fixed term

Job VacancyFull Stack Developer

LA International Computer Consultants Ltd
Published on

7 months
United Kingdom
Job title: Full Stack Developer - Azure Cloud Contract: 12 months Location: London - Hybrid Start Date: ASAP IR35: Inside IR35 Sector: Public Sector We are currently recruiting for an experienced Full Stack Developer to support a major Public Sector technology programme based in London. The successful candidate will work across the full application-development lifecycle, designing and delivering modern cloud-native solutions using Azure, Vue.js, C#/.NET and modern frontend technologies. Key Responsibilities * Design, develop and maintain scalable full-stack applications within Microsoft Azure. * Develop cloud-native solutions using Azure Functions, App Services, Key Vault and Azure Monitor. * Design and build enterprise backend services using C# and .NET 10. * Develop and integrate secure, scalable REST APIs. * Build modern frontend applications using Vue.js, TypeScript and JavaScript. * Integrate frontend applications with backend APIs and cloud services. * Apply cloud-native design principles across application architecture and development. * Support application monitoring, troubleshooting and performance optimisation. * Use AI development agents and tooling as part of the day-to-day software-development workflow. * Work closely with architects, engineers, product teams and other stakeholders throughout the development lifecycle. * Develop solutions that support complex healthcare workflows and interoperability requirements. * Ensure software is delivered in accordance with relevant regulatory, security and quality standards. Essential Skills & Experience * Strong commercial experience as a Full Stack Developer / Application Developer. * Strong hands-on Microsoft Azure experience, including: o Azure Functions o Azure App Services o Azure Key Vault o Azure Monitor o Cloud-native application design * Strong development experience with C# and .NET 10. * Strong experience designing and developing REST APIs. * Enterprise backend engineering experience. * Strong frontend development experience using Vue.js. * Frontend development experience using TypeScript and/or JavaScript. * Experience developing modern, accessible user interfaces and reusable frontend components. * Confident and experienced use of AI development agents and tools within the software-development lifecycle. * Strong understanding of healthcare workflows and interoperability patterns. * Experience delivering software within complex or regulated environments. Desirable Skills & Experience * Experience within regulated healthcare or medical-device software environments. * Knowledge of standards including: o ISO 13485 o ISO 14971 o IEC 62304 * Experience integrating with healthcare APIs and interoperability services. * Experience delivering applications within large-scale Public Sector environments. * Strong understanding of security, monitoring and operational support within Azure. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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