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At CGI, we deliver critical services that help our clients achieve lasting business success. As a Senior Service Delivery Manager, you'll lead the delivery and continual improvement of complex service contracts, working closely with clients and internal teams to drive operational excellence, service innovation, and measurable outcomes. This is an opportunity to take ownership of key client relationships, influence service strategy, and contribute to business growth while being supported by a collaborative and inclusive team that values your expertise and development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a CGI Partner, not just an employee. This is a hybrid role.