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***SC - SECURITY CLEARED*** Service Manager (Live Service) 6 Month contract initially Based: Hybrid 1-2 days p/w onsite in Manchester £300- £375 p/d via Umbrella We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Service Manager (Live Service) on a long term program of work. Key Responsibilities: IT Service Managers collaborate with Digital, Business and external stakeholders to ensure service support is delivered to agreed performance targets in a cost effective and timely manner. Their responsibilities will align to end-to-end support services, the end-to-end performance of a product(s) or a combination of the two, promoting service quality and customer/citizen user experience improvements. All IT Service Managers will undertake a range of key Service Management duties including reporting, Incident/Ticket Management, Problem Management and management of services to agreed targets and work closely with stakeholders across all levels, driving increased service quality, value and improved customer service satisfaction. They support underpinning technology, business operations and policies and non-technical artefacts within a 24x7 operations environment and take ownership of the alignment to the experience and Business outcomes. This may require Out of Hours support. Key Skills & Experiences: * Working closely with delivery teams * Build relationships with stakeholders from all areas of operational areas * Leading stakeholder engagement and provide service updates * Maintaining service documentation, delivery transition and knowledge bases * Work closely with delivery teams to support the transition of new applications. * Support the management of Incidents, Problems and Change in line with the relevant policies and procedures. * Reporting, to maintain incident logs and trend analysis to reduce incidents * Record root cause notes and coordinate follow up actions * Ensure effective management of issues raised on all channels. Progressing the resulting Incidents/Tickets, queries, using appropriate prioritisation, agreed processes, procedures and policies, and ensuring referral to relevant resolver groups for resolution where required. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

At CGI, you will shape the future of healthcare transformation by driving strategic growth across the Healthcare sector. In this role, you will deliver measurable outcomes by connecting innovative digital, data, and AI solutions to real-world healthcare challenges. You will influence industry direction, build trusted relationships with senior stakeholders, and unlock new opportunities that improve patient outcomes and operational efficiency. Working within a collaborative and forward-thinking environment, you will take ownership of impactful initiatives, apply creative thinking to complex problems, and be supported to grow your expertise while making a lasting difference across the healthcare ecosystem. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

At CGI, we lead the delivery of innovative geospatial solutions that shape how critical digital services are designed, delivered, and experienced. As a Geospatial Project Manager, you will drive the successful delivery of complex, multi-stream programmes that modernise platforms, enhance operational services, and deliver meaningful outcomes. Working within a collaborative, forward-thinking environment, you will take ownership of delivery across multidisciplinary teams, enabling innovation while ensuring quality, pace, and measurable impact. You’ll be supported to grow your expertise, influence strategic direction, and play a key role in advancing geospatial capabilities within a culture that values accountability, creativity, and shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Business Analyst with Treasury Systems – FIS Integrity Our Client is a Global organisation commencing the implementation of the FIS Integrity Treasury System. They are looking to recruit a seasoned professional Business Analyst with 5 to 10 years experience as a Business Analyst coupled with at least 3 to 5 years expertise of working with Treasury Systems. Since, they are implementing the FIS Integrity Treasury System – the Client would ideally like to recruit someone with at least 1 to 2 years experience of working with this software. You will be working between the Stakeholders in the business and the IT Treasury systems application team and manage the expectations of the Stakeholders. You role will be to understand the way the business works along with understanding FX and whole life cycle of the Treasury System. The following are skills you will have experience of: Compliance Regulatory Design function Treasury Systems ATS Rates, Forward Rates, FX Understanding trades In-house banking Software Testing This will be a key role for the IT team working closely with the Stakeholders. This is a hybrid position – 3 days a week in Central London. The salary will be circa £60K - £70K. Do send your CV to us in Word format along with your salary and availability.

Website SEO / CRO Lead We are seeking a cross functional SEO and CRO Lead to manage the continuous development of our websites, primarily focusing on user journey and experience, towards creating SEO-rich content. Key deliverable will be to drive SEO and CRO optimisation, using analytics and reports to continually revise user experience and enhance performance. In addition, you will assist with creating and implementing campaigns, and social media channels, using reporting tools to analyse and present performance, and inform future planning. Key Responsibilities / Accountabilities Web UI / UX and Conversion Rate Optimisation (CRO) Set up CRO tool e.g. Optimizely and Heatmap / Web Analytics tool e.g. Hot Jar / Content Square End-to-end delivery of conversation rate optimisation test programme, designed to improve session-to-purchase CVR and session-to-lead CVR on our website. Test ideation and set up in platform Monitoring of test Post test analysis and reporting Run max. 2x A/B tests per month investigating specific variables to drive conversion rate (purchase or leads). Cross team collaboration with marketing and technology to identify key variables to test – e.g., design focused (dark vs. light mode), content focused (using networking proposition vs. talent line up proposition to drive CVR) Manage third party web design agency responsible for ensuring delivery of actionable insights and strategic recommendations, towards deployment and development roadmap in line with test results etc. Proficient use and understanding of Google Analytics 4 Search Engine Optimisation Knowledge and use of SEO tools including SEM Rush, Google Search Console. Monthly reporting on SEO KPIs, including creation of monthly dashboard and reports overview. Domain Authority and backlinking. Technical SEO KPIs including page load, crawl errors, 404 rate and error redirects. Keyword rankings and movement in rankings on monthly basis. Organic Traffic performance from session to revenue. Inform UI/UX design to help optimise SEO performance. Develop, monitor and refine meta description framework across the website using CMS (Contentful). Collaborate with content and marketing teams to implement changes General Support analytics requirements by reading and interpreting data, and utilise this to drive future content and campaigns Support the definition for reporting and preparing regular updates on website and campaign performance and key metrics, helping to refine strategies based on findings. Wireframe design experience to support best in class user experience Ensure compliance with all legal, regulatory, and ethical guidelines related to website and content design and creation, safeguarding the company's reputation and intellectual property. Required 3-5 years experience in SEO, CRO and web performance roles Proven experience running A/B tests (Design and execution) Strong knowledge of GA4, Search Console, GTM (Tag Manager), Familiarity with CMS tools i.e. Contentful Proficiency with SEO tools: Ahrefs or SEMRush Use of Figma as wireframe design tool This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Enterprise Data Architect As the enterprise data architect, you will own the programme pipeline for developing our data architecture strategy, including translation of our goals and objectives into enriched data dashboards. You will define and direct SXSW London's target data architecture (inc. shared data environments, data model and standards) in support of our business strategy, ensuring that data is accurate, secure and accessible to meet the needs of senior executives and department heads. Responsibilities Accountable for the data architecture & design, including implementation of company-wide data models, incorporating relevant governance frameworks, and architectural standards. Develop architectural solutions resulting in a single source of truth data lake warehouse, utilising Power Bi with built-in AI design considerations. Lead the design and development of scalable data pipelines and solutions, which support our event operations across our customer journey and channels. Collaborate with stakeholders and external technology partners to promote consistent and value driven data usage. Communicate the value of data management, through workshops and proof of concepts in partnership with business and technology partners Develop data architecture governance and standards, regarding data models and capabilities, including ability to logically model marketing and financial data. Connect disparate sources to provide seamless data access. Define KPI and Metrics for data dashboard. Map existing data sources and identity data access points. Create dedicated stakeholder UAT group for continuous output assessment. Build an executive dashboard. Configure integration and workflows. Create automation and refresh schedules. Setup training and confidence workshops. Integrating ML and AI into dashboard reporting Required Deep knowledge of modern data architecture. Experience within Cloud platforms (Azure, AWS, Databricks). Strong understanding of ETL/ELT, API’s and integration patterns. Strong communication and stakeholder engagement. 5years+ in data architecture or related fields. Deep understanding of Information Security, alongside privacy and compliance regulations. Proven experience in enterprise-scale data modelling. Expertise in metadata management. Excellent analytical, planning, organisational and technical skills along with excellent written and verbal communication skills. Experience in translating complex technological requirements to an audience with minimal technical insight. This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst with 1 and 2 Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrolment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years’ Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in the City of Lon for 6 month duration as an FTC. Salary will be circa £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.

FIS Integrity Treasury Systems Support Analyst Our Client is in the process of implementing a Treasury System from FIS called Integrity. You must have at least 2 to 4 years experience of working with and supporting FIS Integrity’s Treasury System. The Client may consider experience of FIS Quantum as well. Any software development skills with C# .net, C++ and SQL Server would be very useful for this role. This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £45K - £65K. Do send your CV to us in Word format along with your salary and availability.

Your main day to day responsibilities will be: Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office. Line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback. Advocating for users and understanding user needs to design simple, effective and accessible services. Creating prototypes and concepts to communicate and test ideas with users and improving with evidence. Mapping user journeys, processes and visualising design problems. Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders.

About the Role UKEF is committed to be a user-centred organisation, creating and designing services to provide: Accessible and intuitive access to UKEF services for exporters and lending partners Efficient and streamlined case management for internal users Robust data access, insight gathering, and reporting This role will lead the interaction design function within the organisation, ensuring that the services we deliver are: Accessible so that anyone can use them, regardless of disability or access need Intuitive for new users or those with low digital skills Aligned with the government service standard The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation. Main Activities A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will: have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard. manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities. work with multi-disciplinary teams to produce and develop design concepts, re-using common component design patterns from across government where appropriate. implement design concepts into practical working prototypes to test with users. set direction and embed good practice within teams for products and services they are working on. lead on accessibility, user centred design and assisted digital for projects and services. assure the quality of interaction design delivery across teams for multiple or highly complex services. represent design for UKEF at cross-government and internal assessments against the Service Standard. manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities. This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

The Strategy & Architecture team is responsible for ensuring that DTG service provision supports the delivery of the Agency's strategy and Corporate Delivery Plan including meeting MHRA’s financial and performance targets and delivery objectives. The team is responsible for providing digital, data and technology design assurance to ensure proposed solutions are compliant with legislation, standards and Government policy. As a Lead Data Architect , you will play a vital role in designing and governing the enterprise data architecture to support regulatory, scientific, and operational functions. This is an exciting opportunity to work on data-focused products and services in a complex digital environment, supporting major initiatives across MHRA. In this role, you'll work across multiple projects, applying broad architectural thinking to design data models, metadata systems, and data dictionaries. You'll provide oversight and guidance to teams and projects, ensuring standards are met and solutions align with organisational principles. You'll also work closely with technical architects to make sure systems are designed in accordance with the appropriate data architecture. This role demands a strategic thinker with deep technical expertise, strong analytical skills, and the ability to collaborate with multiple stakeholders to create a cohesive data architecture that meets the department’s current and future needs. Key responsibilities: Data Architecture Design Demonstrate expertise in data architecture including design of data platforms, modelling techniques, patterns, tools, and standards. Experienced in presenting data architecture designs to technical governance forums, ensuring alignment with organisational standards and strategic objectives. Data Governance and Standards Skilled in data modelling, master data management (MDM), metadata management, and data governance to ensure consistency, quality, and compliance across the enterprise. Ensure solutions adhere to government policies such as the Data Protection Act, GDPR, and the Technology Code of Practice. Alignment to emerging global data standards Data Integration and Management Experienced in designing data integration services to ensure seamless data flow across various systems and platforms, including legacy systems, cloud environments, and third-party applications. Develop and maintain data lineage and metadata management practices to provide transparency and control over data assets. Strategic Technology Leadership Proven ability to shape and support technology initiatives, projects, programmes, and portfolios, ensuring architectural integrity and alignment with organisational goals. Key Results High-Quality, Reusable Data Assets Enterprise data models, metadata, and standards are well-governed, up-to-date, and widely adopted by delivery teams. Data is consistently structured and reusable across multiple services, reducing duplication and integration costs Improved Data Quality and Interoperability Improvements in departmental data quality - scores, completeness, and consistency. Increased interoperability between internal and cross‑government systems, enabling more efficient service delivery. Robust, Scalable Data Architecture for New Services New digital services and transformation projects implement approved data patterns, meeting architectural and compliance requirements. Data platforms are scalable, secure, and aligned with the department’s enterprise architecture . Strong Governance and Reduced Risk Reduced data-related risks through strong architecture assurance, improved governance, and adherence to privacy and security policies. Clear data ownership and stewardship embedded across business areas. Strategic Value from Data Data is used effectively to inform strategic planning, operational reporting, and advanced analytics. Stakeholders recognise the Data Architecture function as a trusted, enabling partner.

The role supports data management including data governance, assurance and leads on delivery of HM Land Registry’s (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency’s strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it’s like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514).

Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The architecture team comprises of three architects. We are actively working to streamline our digital assets, support DESNZ and DSIT through new initiatives, and provide architectural oversight. Visit our blog to learn more about us and our work: find out more about the Government Digital & Data profession visit:

A Lead Technical Architect leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: network and communicate with senior stakeholders across organisations. proactively seek opportunities for digital transformation. support multiple teams, finding and using best practice and emerging technologies. inspire other architects and help them understand how to deliver the goals of the organisation. be responsible for governance, solving complex and high-risk issues or delivering architecture design.

As a Lead Technical Architect (Solutions) you will work on multiple projects across the data delivery programme on problems that require broad architectural thinking. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Be responsible for leading the technical solution design of data systems and services, justifying and communicating design decisions; Assure data services and system quality, ensuring the technical work fits into the data platform and wider IBCA technology strategy; Drive continuous improvement in system reliability, performance, and security; Regularly collaborate and find agreement with senior stakeholders, providing direction and challenge; Be proactive in working with Product Managers and Engineers to identify problems and translating these into scalable technical solutions; Participate in architecture reviews, and technical workshops. Responsibilities Secure Cloud & Platform Architecture (AWS Focus): You will lead and optimise the design of resilient, high-availability AWS environments, ensuring that every infrastructure component is built with a "security-by-design" approach to protect against evolving threats; Architecture Patterns & Standards: You will establish and uphold the technical standards for the organisation, creating reusable patterns and governance frameworks that ensure consistency and quality across all engineering squads; Comprehensive Data Management Design: This involves architecting the end-to-end lifecycle of data systems and services, ensuring the underlying infrastructure supports high-performance analytics and robust data sovereignty; Digital Service Integration & API Management: You will oversee the connectivity of modern digital services by designing scalable API layers and integration strategies that allow internal and external systems to communicate securely and efficiently; Agile Delivery & Stakeholder Translation: You will bridge the gap between complex technical roadmaps and strategic business goals, communicating technical trade-offs to non-technical stakeholders to ensure smooth, iterative delivery.

Your roles and responsibilities: You define and own technical architecture for complex digital services, ensuring alignment with organisational and government standards (e.g., GDS framework). You provide strategic technical leadership, influencing design decisions and guiding delivery teams across multiple projects. You assure solution quality through architecture reviews, governance, and adherence to enterprise principles such as scalability, security, and interoperability. You promote reuse and shared platforms, identifying opportunities for cross-government collaboration and cost-effective solutions. You mentor and develop technical staff, fostering a culture of continuous learning and professional growth within the architecture community. You engage senior stakeholders, translating technical concepts into business value and influencing investment decisions. You stay ahead of emerging technologies and trends, ensuring architectural decisions remain innovative and future-proof. You lead on risk management and compliance, including security standards and technical assurance processes. You champion best practices, embedding agile and DevOps principles into architecture and delivery approaches. A copy of the full job description is attached on the Civil Service Jobs link.