Find your next tech and IT Job or contract role.

This role sits within DWP Digital & Transformation, working across a portfolio of digital programmes to ensure delivery stays on track, risks are managed, and services continue to improve for the public. Why this role stands out Work across a large portfolio of digital programmes and projects Play a key role in prioritising, tracking and improving delivery at scale Contribute to services used by millions of people across the UK Collaborate with teams across digital, finance, commercial and government Be part of a function driving major public sector transformation What you’ll be doing Managing and tracking delivery across a portfolio of digital projects Identifying risks, dependencies and blockers, and helping resolve them Producing insights and reports to support senior decision-making Working closely with stakeholders across DWP, Cabinet Office and HM Treasury Supporting agile teams to accelerate delivery and remove barriers Ensuring governance, assurance and compliance standards are met

Help design the systems and technology that support the UK’s national security. This Solution Architect opportunity sits within MI6 (Secret Intelligence Service), working on complex, high-impact products that support intelligence operations and decision-making at the highest level. Why this role stands out Work on unique and highly complex technology challenges Design solutions that support national security and global operations Operate in a data- and technology-driven environment Be part of multidisciplinary teams delivering critical capabilities Work on systems you won’t encounter anywhere else What you’ll be doing Designing and shaping technical solutions for complex products and systems Defining architecture and technology roadmaps Balancing user needs with cost, risk, quality and delivery timelines Managing and mitigating technology risks across the product lifecycle Supporting integration across systems and ensuring coherence across products Leading and guiding technical design decisions within teams

This Service Designer role sits within the UK Health Security Agency (UKHSA), working at the heart of efforts to respond to national health challenges and improve how services are delivered to the public. What you’ll be doing Designing and improving end-to-end services based on user needs Identifying pain points and opportunities across complex service journeys Using research and insight to shape design decisions and solutions Prototyping ideas and testing approaches to improve services Working closely with stakeholders across policy, delivery and digital teams Promoting user-centred and inclusive design approaches

Improve the quality and reliability of digital services that support major UK infrastructure programmes. This Senior QA Engineer opportunity sits within Broadband Delivery UK (BDUK), playing a key role in ensuring stable, high-performing services across government. Why this role stands out Shape quality standards and testing strategy across digital products Work across data, software, and service delivery environments Influence decisions at programme and executive level Play a key role in maintaining reliable public services Join a growing team focused on continuous improvement What you’ll be doing Defining and setting QA standards across teams Designing and delivering manual and automated testing strategies Managing defects and working closely with developers Providing insights and recommendations to senior stakeholders Supporting continuous improvement across the development lifecycle Leading and developing team members

Looking to apply your data engineering skills to work that directly informs decision-making across the UK? This opportunity sits within the Office for National Statistics, working on large-scale data platforms that support national priorities, from crisis response to economic insight. Why this role stands out Work on AI-augmented data products and pipelines Contribute to national statistics and cross-government data platforms Play a role in high-impact work such as COVID data insights and cost-of-living analysis Collaborate with analysts and data scientists to unlock the value of complex datasets Be part of a team building reusable, automated data engineering solutions What you’ll be doing Designing and building scalable data pipelines Preparing and linking complex datasets for analysis Improving data quality through cleansing, validation and enhancement Translating business needs into technical solutions Supporting and mentoring others in a collaborative team environment

Use data engineering to support better outcomes for children, learners and educators across the UK. Join the Department for Education (DfE) Data Directorate and help build the data systems that inform decisions across government, the education sector and beyond. What you’ll be working on Designing and delivering data solutions that support national education services Building data products used across government, schools and the wider sector Working with modern cloud technologies to transform how data is used and shared Supporting better decision-making through high-quality, reliable data What you’ll be doing Developing end-to-end data solutions in a complex environment Translating user needs into robust, production-ready data pipelines Collaborating with multidisciplinary teams using Agile and DevOps practices Troubleshooting data issues and improving quality Contributing to knowledge sharing and innovation across the data community

This Senior Content Designer role sits within the Home Office’s Policing and Public Protection Technology portfolio, working on services focused on modern slavery and safeguarding , supporting people in highly sensitive situations. What you’ll be working on Designing content for services used in public safety and victim support Improving how users navigate complex government systems Working closely with researchers, designers and policy teams to solve real-world problems Helping shape services from early discovery through to delivery What you’ll be doing Writing and structuring content for complex, high-impact services Using research and data to improve user journeys Running workshops and challenging assumptions Collaborating with stakeholders across policy, design and delivery Leading content design practice and supporting other designers

3rd or 4th Line Cloud Support Engineer Must have an Active DV Clearance 3rd or 4th Line Cloud Support Engineer Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support lifecycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 3rd or 4th Line Cloud Support Engineer Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 3rd or 4th Line Cloud Support Engineer Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 3rd or 4th Line Cloud Support Engineer Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.

3rd Line Storage and PKI Engineer Must have an Active DV Clearance 3rd Line Storage and PKI Engineer Responsibilities Respond to escalations from 2nd Line support teams. Maintain and support PKI solutions across secure environments. Support backup and storage platforms and provide updates to leadership. Monitor systems using event management tooling and resolve incidents. Carry out change activities in line with defined processes. Support release readiness for new services entering live environments. Produce and maintain technical documentation and schedules. Travel to sites to support PKI activities when required. 3rd Line Storage and PKI Engineer Skills and Experience Strong experience with enterprise storage platforms such as Dell Avamar and Data Domain. Solid understanding of PKI technologies including Microsoft and Thales solutions. Experience supporting cloud-based storage environments. Knowledge of VMware cloud technologies. Experience working with ITSM processes and tooling. Server administration experience across Windows Server environments. Exposure to event monitoring tools such as SCOM. Experience using VMware vCenter. 3rd Line Storage and PKI Engineer Additional Information DV clearance and sole UK nationality required. Opportunity to work within a secure and high-impact environment. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job Title: IT Helpdesk and Field Maintenance Engineer Location: Plymouth Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on‑site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What we're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Full UK driving licence. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1 Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: £35,000 - £45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

Workplace Integration Engineer Must have an Active DV Clearance Workplace Integration Engineer Responsibilities Package and deploy software solutions using automation and scripting. Own delivery of work packages from design, prototyping, and testing through to production. Develop repeatable unit tests covering expected and unexpected outcomes. Provide early life support and ongoing updates based on user requirements. Produce and maintain technical documentation for support and users. Troubleshoot issues and resolve complex technical problems. Work collaboratively within an agile team environment. Workplace Integration Engineer Skills and Experience Strong scripting skills in PowerShell and Python. Advanced Windows systems administration within enterprise environments. Experience delivering configuration changes using GPO, registry, filesystem, and WMI. Knowledge of Windows update, patching, and installer mechanisms. Experience working within secure or high assurance environments. Strong problem solving and troubleshooting capability. Workplace Integration Engineer Desirable Experience Agile delivery experience. Active Directory, PKI, VMware virtualisation, and Windows Server. Experience creating gold builds and system hardening. Exposure to Ansible, Terraform, and automation tooling. Automated testing using frameworks such as Robot. Workplace Integration Engineer Additional Information Site based role along the M4 corridor, 5 days per week. DV clearance and UK nationality required. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Operations Manager Rotterdam, Netherdlands €4,000 per month + 8% Holiday Allowance + Pension + Holidays Are you an experienced Operations Manager looking for a hands-on leadership role where you can take full ownership of people management, logistics planning, and day-to-day site operations? This role will see you managing a mixed workforce of permanent and flexible staff, ensuring daily operations run efficiently across logistics, unloading, and disposal activities. You will be responsible for planning transport, coordinating with sales, and delivering accurate operational reporting. You will also take ownership of site activities, supervising pallet unpacking and ensuring safe, efficient working practices at all times. Alongside this, you will manage administrative settlements and hold responsibility for the control and maintenance of machinery and installations. This is a stable, well-structured management role offering strong responsibility, clear scope, and an attractive salary and benefits package. The Role: Manage 10 permanent employees plus 5 to 10 flexible workers Plan logistics and daily transport using a fleet of 3 trucks Arrange and oversee daily transport for disposal Supervise site activities including pallet unpacking Coordinate with sales and complete LMA reporting The Person Experience in operations or logistics management Proven people management skills Strong planning and organisational ability Comfortable with reporting and administration Practical background overseeing machinery or installations Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.

Level 1 Cyber Security Analyst Must have an Active DV Clearance Level 1 Cyber Security Analyst Responsibilities Monitor SIEM tooling to identify potential security threats. Perform initial investigation and triage of security alerts. Escalate incidents in line with defined processes. Oversee Security Operators during shift activities. Identify and report faults within monitoring tools. Support continuous security monitoring across a 24x7 operation. Follow incident management processes to ensure timely response. Level 1 Cyber Security Analyst Skills and Experience Experience within cyber security or security operations environments. Strong understanding of SIEM tools and alert handling. Technical knowledge across enterprise IT such as networks or servers. Ability to lead activities within a shift environment. Strong communication skills across technical teams. Level 1 Cyber Security Analyst Additional Information 24x7 shift pattern including weekends. 4 week rotation across 3 shift cycles. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.