Find your next tech and IT Job or contract role.

Helpdesk and Desktop Support Analyst Our Client a retail bank – based in the City London – is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry’s deployments Citrix The salary for this role will be in the range £40K - £55K plus benefits. The Client is based in the City close to Liverpool Street and Bank stations. The role will require you to be in the office 3 days a week for the time being and fulltime in the office at some point in the future. Do send your CV to us in Word format along with your salary and availability.

Fullstack Backend Developer with C# .net Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective Collaborating with the front end developer and design resource to deliver improved UI & UX A problem solver - you'll need to be able to analyse and suggest improvements to existing website features Analysing and identifying ways to automate processes working alongside the business lead Implementing automated regression testing for the software developed Skills and Experience: Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch Understanding of SOLID development principles Worked previously on projects using the Umbraco CMS Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Familiar with JIRA and Confluence Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Experience of PowerBI, PowerQuery and R Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Worked in an agile/Kanban environment and familiar with JIRA and confluence Not afraid to challenge existing thinking in order to improve processes The Client will consider candidates with solid Backend development skills without Umbraco. The Client is based in Central London and this role will be working remotely. The duration will be 3 months. Do send your CV to us in Word format along with your salary and availability.

OKTA with SAP Success Factors Our Client is evaluating SAP Success Factors and OKTA. They require a Solution Implementer to assist with the selection testing and implementation processes of both SAP Success Factors and OKTA. You must have 2 to 3 years expertise of working with SAP Success Factors and OKTA Identity Management software. This is a 3 to 6 month contract assignment based in Central London. Rate will be circa £500 to £600 per day. Do send your CV to us in Word format along with your daily rate and availability.

Head of IT Infrastructure - City of London Our Client is looking to recruit a Head of IT Infrastructure with at least 7 to 10 years solid hands-on expertise to run the IT Infrastructure at this City based bank. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management or Head of IT Infrastructure. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the City of London. The salary for this position will be in the range £70K - £90K plus benefits. Please send your CV to us in Word format along with your daily rate and availability.

Senior Backend Developer with C# .net Framework Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective Collaborating with the front end developer and design resource to deliver improved UI & UX A problem solver - you'll need to be able to analyse and suggest improvements to existing website features Analysing and identifying ways to automate processes working alongside the business lead Implementing automated regression testing for the software developed Skills and Experience: Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch Understanding of SOLID development principles Worked previously on projects using the Umbraco CMS Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Familiar with JIRA and Confluence Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Experience of PowerBI, PowerQuery and R Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Worked in an agile/Kanban environment and familiar with JIRA and confluence Not afraid to challenge existing thinking in order to improve processes The Client will consider candidates with solid Backend development skills without Umbraco. The salary for this role will be in the range £50K to £80K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

Security Analyst Our Client is recognised brand in London. They are looking to recruit a Security Analyst with at least 5 to 7 years proven track record as a Security Analyst. Main Accountabilities Technical leadership for all the Clients security solutions, including all the 3rd party managed services Maintain the overall security of Company network, systems, and data Monitor security access and manage IDS/IPS configurations Establishing and implementing security 'best-practice' standards as well as departmental policies and procedures Responsible for Security scanning and the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training Must have: Bachelor's Degree in Computer Science/Information Technology or equivalent experience Demonstrable skills and capability in Security leadership and 3rd party management experience CISSP certification preferred. Compliance knowledge required in ISO27001, PCI and GDPR. Possibly a certified ethical hacker Knowledge of Security technologies is essential, such as network appliances, firewall administration, AD, IAM, PAM, SIEM, UEBA, AV, IDS/IPS and MDM solutions Understanding of common frameworks, such as ITIL or LEAN is preferred Good exposure of user environment management, including desktops/laptops, profile management, access control methodologies Must be very proactive in understanding and staying up to date with current security technologies and industry technology trends The Client is based in Paddington London. The salary for this role is in the range £65K - £75K plus benefits. Do send your CV to us in Word format along with your salary and availability.

Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Fullstack Software Developer with C# Asp.net Our Client is an established is a recognised leader with a widely used commercial software in the financial markets. They are now looking for additional personnel to join the software development team with extensive proven expertise in developing software with C# with .net core – you must have at least 5 to 7 years experience. Personal Responsibilities: The Client is looking for a creative, detail-orientated Web Software Developer to join our Web Development team. Within the Web Development team, you will have the opportunity to enjoy working with a range of web technology across the full stack. The Company’s client base is growing and as part of this growth we are looking to improve and enhance our web-oriented product offerings. We are looking to recruit highly motivated and creative web developers who can be instrumental in delivering an ambitious digital roadmap. Previous Experience/Education: Web Developers at this Company don’t always need industry-specific work experience, but they must be able to demonstrate their web software coding capability in organisations of a similar size and complexity. Ideally, looking for Web Developers with 5 plus years work experience. Additionally, candidates should be experienced in debugging and profiling applications associated with developing, testing and deploying web applications. It is preferable for Web Developers to hold a degree in Computer Science or a related field. Successful Web Developers should have sound knowledge and experience in different programming applications. C#, Asp.net/Core, JavaScript, HTML, CSS, MVC and JSON are required core skills. Function: Candidates should be able to demonstrate strong ability to work independently and as part of a team building websites from the ground up in C#, MVC, Asp.net and Asp.net core. The successful candidate should have a good command of C#, HTML, CSS, JavaScript, JSON & Bootstrap. Exposure to any UI binding framework such as Vue.js, AngularJS, React, and Knockout would be beneficial. Additionally, the candidate should be comfortable using IIS. Full understanding of the MVC pattern, REST APIs and asp.net controllers are a must. Web developers should be aware of security vulnerabilities, such as those identified in OWASP, and their code should mitigate these threats. Required: Web Developers need experience in the design, creation and maintenance of websites across multiple platforms. The most important duties and responsibilities of the Web Developer include: Writing efficient code using best practice for software development Creating websites using different languages such as HTML and CSS Working with Programmers and Web Designers to create a website that matches the visual design intent Communicating with business colleagues to gather and refine requirements and specifications for content development within agreed-upon timelines Researching a variety of software programs Creating and maintaining the documentation for software used Improving and enhancing websites after they have been created Skills Required: A successful Web Developer candidate will have various prerequisite skills/qualifications needed for duties such as a Degree in Computer Science or related field). Some skills include, but are not limited to, the following: Strong interpersonal skills and the ability to establish and maintain close working relationships with business stakeholders and other technologists A pro-active approach with a keen attention to detail Proactive with a keen desire to take ownership of projects Functional knowledge and coding experience Basic knowledge of search engine optimisation (SEO) The ability to multitask within the budgets and time constraints set by the company Strong communication and problem-solving skills An understanding of development approaches and methods Knowledge of mobile applications, computer operating systems and web browsers Strong analytical skills The salary for this position with be in the range £55K - £75K plus benefits. The Client has offices in the City of London and close to Basildon in Essex. Currently this role will be based 2 days at the office in Essex and 3 days remote working. Please send your CV to us In Word format along with your salary and notice period.

IT Infrastructure Team Lead Our Client has a great opportunity to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team Leader, you will have highly developed leadership skills, strong technical IT infrastructure skills and have proven experience effectively delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and operational support of the infrastructure Contribute to the effective governance of project deliverables to ensure solutions are fit for purpose and adhere to the IT Infrastructure roadmaps and architectural strategy Managing Incidents and Requests in line with agreed SLA's/OLA's Providing a first point of escalation for the team in respect of service/delivery issues Proactive incident, problem, change and configuration management Management of resources ensuring adequate cover is maintained to deliver the existing support requirements Ensuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testing Managing effective and value adding third party relationships. Key Requirements Proven experience of supporting a large 24x7 operations, and experience of leading a multi-skilled team through change and transition Technically delivered a Cloud migration project Exceptional people management skills to inspire and motivate a team of highly technical specialists Managing internal and third-party resources as required to plan, design, build and run the enterprise IT infrastructure Experience of delivering infrastructure changes within a fast paced, high frequency change environment An excellent understanding of enterprise best practice infrastructure management, including use of automation/orchestration, monitoring, and logging Previous experience working in mixed on-premises/cloud environments e.g., Azure/AWS Working knowledge of information security threats and the best way to prevent them Minimum ITIL V3 Foundation certified and significant experience in ITIL aligned environments Excellent stakeholder management experience Have a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are: Microsoft based server infrastructures and back-office technologies Linux/open-source technologies Experience of delivering solutions using a mix of on premise, hybrid and SaaS, PaaS and IaaS models Virtualisation technologies Data Centre and Edge Networking Infrastructure and Endpoint security technologies Office 365 and Microsoft Azure Scripting, PowerShell, Ansible The Client is based in Paddington London. The salary for this position is in the range £65K - £75K plus benefits. Please do send your CV to us in Word format along with your salary and availability.

Project Manager with Data Centre Move - City Our Client is looking to recruit a Project Manager with extensive hands-on expertise in moving a company from one building to another. You must have at least Project Management expertise and 3 to 5 years experience of moving the data centre and infrastructure carefully and efficiently. You will be required to project plan, conduct feasibility of the data centre move and then put the plan in to action. Must be someone who has been through the full life cycle from start to finish as a Project Manager. You will be involved with project planning and delivering the hardware and software moves stake holders and with senior management. The Client uses Microsoft Windows for the business and you must therefore have expert knowledge of this and including some of the following: Must have experience of the following as a minimum: Active Directory and SCCM server management. Disaster Recovery Swift Messaging Windows Server EMC SAN Ability to communicate effectively at all levels. You will be working in a small team. Any experience from the banking World would be handy. The role will be based in the City of London and the new offices will be in Mayfair. The salary for this position will be in the range £70K - £85K for 12 month FTC – fulltime contract. Please send your CV to us in Word format along with your daily rate and availability.

Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment of The Corp Functions and IT priorities. Perform risk management and mitigation - evaluating data to prevent project problems and intervening to resolve issues where required. Manage staff within the project management team - coaching individuals in adopting improved project and portfolio management disciplines, fostering a supporting a hybrid/agile way of working within the team. Ensure that a complete picture of workflows and technical requirements are gathered and recorded to support the development of new or existing systems/applications Responsible for supporting the businesses in identifying their requirements and working with the Solutions Architect to evaluate proposed solutions, ensuring that they meet ABF security, technical and business requirements Responsible for creating and getting sign off for all project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure project gates are managed and appropriate sign off is given before proceeding to the next stage of the lifecycle Manage the portfolio of projects allocated Ensure that projects are initiated through the established Corp IT Project methodology “Front Door” demand management process Contribute input to periodic project prioritisation exercises as requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuous improvement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and invoices and accounting for the cause of any variances against forecasts Experience Required: Significant overall progressive IT experience Proven experience working as a Sr. Project Manager or Programme Manager Ability to define the scope, planning, resources and deliverables of a project in order to meet customers’ expectations Ability to analyse project risks and develop mitigation strategies Ability to prioritise and delegate activities of project team Ability to mobilise and motivate a project team composed of The Corporate functions, IT and 3 Parties Ability to manage relationships with senior stakeholders, delivery and support teams at programme, project and individual level Ability to control and report on project budget and relevant project KPIs Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL / Prince 2 / APM / Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting Responsibilities Project and programme preparation of business and IT projects with Corporate senior stakeholders Lead and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuous improvement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to-day management and maintenance of the project delivery roadmap Lead project delivery continuous improvement forum Management and development of Project Managers, Contractors and 3 Parties The Client is based in Central London – there will be some remote working. Salary £75K - £100K. Please send your CV to us in Word format along with your salary and availability.

Information Security Architect / Manager Our Client is an International company with offices in Central London. They are looking to bring on-board an Information Security Architect / Manager with at least 5 to 8 years proven expertise within Information Security. The function of the position will be as follows: Assess the current environment against industry standards and trends. Implement robust security and control measures, in line with the global IT team Streamline current processes and execute changes for a secured and optimised technology and data landscape. Subject matter expert in application and network security, with operational experience of managing security operations, SIEM solutions, incident, and response management. Collaborate to develop the Infosec strategy and associated operating model. Conduct an in-depth security risk assessment across the technology stack and provide end-to-end mitigation steps for resilience. Working closely with key stakeholders to ensure compliance with security policies, and promotion of strong information security culture. Provide weekly governance, risk and compliance reports utilising key risk and key performance indicators and metrics. Skills/Competencies Required: Experience developing information security policy, process and procedure design and implementation. Excellent troubleshooting, problem solving, and root-cause analytical (RCA) skills. Good working knowledge of Cisco Meraki and associated technologies. Practical knowledge of Continual Service Improvement (CSI) methodologies. Vulnerability management and assessment. Intrusion detection and prevention analysis / frameworks. Solid exposure to cloud based applications security and provisioning. Experience in writing policy, process, and standard playbooks. Experience in SOC and SIEM platforms Excellent communications skills in framing and messaging issues of highly technical nature, into meaningful and relevant information for a varied audience. Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. Experience with common Information security frameworks such as ISO, ITIL, and COBIT. Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based in Central London. Rate will be circa £500 per day. Please do send your CV to us in Word format along with your daily rate and availability.

Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: · Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. · Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. · Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: · Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync’ed and “tells same story”. · Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. · Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. · Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit · Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. · Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: · Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. · Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation’s bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract – duration is 12 months. Salary will be dependent upon experience and expertise – but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.