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Permanent

Job Vacancy
Release Management Lead-

Published on

£177,600
SW1A 2AH, London, England, United Kingdom
My Client leading financial institution is seeking an experienced Release Management Lead to oversee planning, coordination, and governance of software and infrastructure releases across enterprise platforms. Release Management Lead - Financial Services Location: London | Contract: Inside IR35 | Rate: £739/day Key Responsibilities: Own and manage the enterprise release calendar. Plan and execute major, minor, and emergency releases. Coordinate with Product, Engineering, QA, and Infrastructure teams. Ensure rollback plans and communication strategies for critical releases. Lead release bridges and out-of-hours deployments. Manage post-release issue tracking and remediation. Required Skills: Extensive release management experience in financial services. Strong knowledge of ITIL, change governance, and regulatory standards (DORA, SOX, GDPR). Familiarity with ITSM tools (ServiceNow), CI/CD pipelines, and scaled agile frameworks (SAFe). Excellent leadership and stakeholder management skills. What's on Offer: Competitive day rate: £739/day (Inside IR35). Work with a leading financial institution in a collaborative environment Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Contractor

Contractor job
DevOps Engineer - Change Management (SNOW)

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12 months
£280-290
England, United Kingdom
Remote
Our client is looking for a DevOps Engineer, experienced with ServiceNow Change Management modules. This would be an initial 12 month fully remote contract paying £290 per day Inside IR35. Requirements: o Hands-on experience with ServiceNow Change Management modules. o Strong knowledge of DevOps tools (Jenkins, GitLab, Azure DevOps, Ansible, Terraform). o Proficiency in scripting languages (Python, PowerShell, Shell, Groovy). o Familiarity with cloud platforms (AWS, Azure, GCP) o Solid understanding of ITIL processes, especially Change, Incident, and Release Management. o Experience in integrating ITSM tools with DevOps workflows. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor

Contractor job
Consultant en Change Management / MEDIAS /Cloud/ DevOps & CI/CD (H/F)

Published on
Agile Method
Change management
CI/CD

6 months
480-580 €
Issy-les-Moulineaux, Ile-de-France
Nous recherchons pour le compte de notre client dans les médias, un consultant en change management opérationnel pour préparer et accompagner la migration dans le Cloud des applications numériques. La mission s’effectuera 3 jours/semaine en accompagnement transverse des équipes de 40 personnes Produits / Développements / Exploitation. Missions Principales : • Accompagnement transverse : préparation des équipes, ateliers de levée de risques, synchronisations inter-équipes, gestion des impacts. • Release & change de la migration : prérequis et procédure, fenêtres de bascule, plans de retour arrière. • Culture produit & run : préparer les équipes au delivery continu et à la responsabilité du run (SLA/SLO, alerting, astreinte, post-mortems). • Time-to-Market : améliorer le délai de la conception au déploiement en production par le pilotage par les flux (travaux en cours, délai de mise en œuvre), réduction des dépendances et hausse de la cadence des nouveaux incréments du produit. • QA transverse : garantir l’homogénéité des pratiques des tests (unitaires, intégration, bout en bout, performance), critères d’entrée/sortie, DoR (Definition of Ready)/DoD (Definition of Done) qualité.
Contractor

Contractor job
Change Management / Adoption / Formation – CRM Microsoft Dynamics

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CRM

6 months
400 €
Paris, France
Contexte du poste La mission consiste à accompagner les utilisateurs dans l’adoption du nouveau CRM Microsoft Dynamics. Le rôle couvre la communication, la formation, l’animation des communautés et l’ensemble des actions nécessaires pour réduire la résistance au changement et maximiser l’appropriation de la solution. Missions principales Déployer un plan complet de gestion du changement autour de Microsoft Dynamics. Communiquer les bénéfices de la solution, gérer les résistances et répondre aux préoccupations des utilisateurs. Proposer et mettre en place un plan d’onboarding pour les nouveaux Business Key Users (BKU) afin qu’ils puissent former les utilisateurs entrants. Concevoir divers supports de communication : supports de formation continue, release notes, tips & best practices, contenus pédagogiques divers. Rédiger et diffuser des newsletters régulières. Animer la communauté Engage (tips, tutos, informations maintenance, release notes, etc.). Organiser et animer des webinars (remise à niveau, présentation des nouveautés, communication des releases, etc.). Compétences requises Techniques / Fonctionnelles Communication visuelle — Avancé Change Management — Avancé CRM Microsoft Dynamics — Avancé Adoption utilisateurs — Expert Formation logiciel informatique — Expert Langues
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Contractor job
Test Manager - Avaloq

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6 months
SW1A 2AH, London, England, United Kingdom
Hybrid
Test Manager - Avaloq 6 Month contract initially Based: Hybrid - 3 days p/w onsite in London Rate: £Market rates - p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Test Manager - Avaloq to join the team. We are seeking an experienced Quality Assurance/Quality Engineer to join our team, responsible for ensuring the highest quality of our Avaloq application. The successful candidate will be responsible for designing, implementing, and maintaining quality assurance processes and procedures to identify and mitigate defects, and to ensure that the application meets the required standards and specifications. Key Responsibilities: 1. Quality Assurance: Develop and execute comprehensive test plans, test cases, and test scripts to ensure the Avaloq application meets the required quality and functionality standards. Understand the integration patterns between Avaloq and other systems (such as CRM tools; trading tools; data stores etc) to support and execute testing across the full tech stack Identify, document, and track defects, across the different Avaloq modules (STEX; MM; Person; BP etc) and collaborate with relevant development teams to resolve issues. Conduct thorough testing of new features, updates, and patches to ensure compatibility and functionality. 2. Quality Engineering: Design, develop, and implement automated testing scripts and frameworks to improve testing efficiency and effectiveness. Collaborate with cross-functional teams to identify and prioritise quality-related initiatives and projects. Develop and maintain quality metrics, reports, and dashboards to measure application quality and identify areas for improvement. 3. Process Improvement: Continuously monitor and evaluate quality assurance and quality engineering processes Identifying areas for improvement and implementing changes to optimise efficiency and effectiveness. Develop and maintain documentation, including test plans, test cases, and test scripts, to ensure knowledge sharing and continuity. Stay up-to-date with Avaloq application releases, updates, and best practices, and apply this knowledge to improve quality assurance and quality engineering processes. 4. Collaboration and Communication: Work closely with development, operations, and business teams to ensure that quality is integrated into all aspects of the application lifecycle. Communicate quality-related issues, risks, and recommendations to stakeholders, including technical and non-technical teams. Key Skills & Experience: Ideally 4 years+ of experience in quality assurance and/or quality engineering, preferably in the financial services industry. Experience with Avaloq application or similar object-model banking/financial software Strong knowledge of software testing methodologies, including black box, white box, and gray box testing. Experience with automated testing tools, such as Tosca, UFT, Selenium, Appium, or similar technologies. Proficiency in programming languages, such as PL/SQL, Java, Python, or C#. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced environment, prioritising multiple tasks and meeting deadlines. Understanding of Wealth Management concepts Good Communication skills, Ability to work in fixed time bound projects. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor

Contractor job
Application Service Manager (AMS)

Published on
EasyVista
ITIL

1 year
Lille, Hauts-de-France
Hybrid
En tant qu’AMS Manager, vous serez responsable du pilotage opérationnel et stratégique des services de maintenance et support applicatif. Vous garantirez le bon niveau de service, la satisfaction des utilisateurs et la performance des équipes en charge du Run. Vos principales responsabilités : • Pilotage du RUN applicatif : supervision quotidienne, priorisation des demandes, coordination des équipes support (niveaux 1 à 3). • Gestion de la performance des services : suivi des SLA / KPI, analyse des incidents récurrents, mise en place d’actions d’amélioration. • Gouvernance opérationnelle : animation des comités (incident, problème, changement), reporting régulier auprès de la DSI, des métiers et des partenaires. • Coordination avec les équipes projets : prise en compte des impacts RUN, participation à la transition Build → Run, validation des mises en production. • Gestion contractuelle et pilotage des prestataires : suivi des engagements, gestion de la qualité de service, alignement des ressources. • Amélioration continue : optimisation des processus ITIL (Incident, Problem, Change, Release), industrialisation des pratiques, promotion de l’automatisation. • Sécurité & conformité : veille au respect des standards, participation aux audits, garantie de la qualité des livrables.
Contractor
Permanent

Job Vacancy
Incident Manager – Contexte ITIL – Environnement Applicatif Interne

Published on
AI
ITIL
Safe

1 year
Ile-de-France, France
🎯 Contexte Dans le cadre du maintien opérationnel d’un périmètre applicatif interne utilisé par plusieurs milliers de collaborateurs, nous recherchons un Service Delivery Manager / Incident & Change Manager capable de piloter les processus ITIL, d’assurer la coordination avec les équipes techniques, et de garantir la qualité du service rendu. La mission s’inscrit dans un environnement complexe, fortement ITILisé, avec des enjeux forts de suivi des incidents majeurs , gestion des changements , résolution des problèmes récurrents , et amélioration continue . 📦 Livrables attendus Mise à jour complète des outils ITSM (ServiceNow, outils internes de gestion de crise) Documentation opérationnelle à jour Traçabilité et historiques des modifications Reporting régulier : KPI, SLA, backlog, plans d’actions Participations aux cérémonies Agile & comptes-rendus associés 🛠️ Missions principalesGestion des incidents & crises Piloter le processus de gestion des incidents, incidents majeurs et crises Assurer une résolution rapide et efficace Coordonner les escalades techniques & garantir le respect des SLA Gestion des changements Analyser et valider les demandes de changement Organiser et animer les CAB Superviser les mises en production et la qualité des releases Gestion des problèmes Identifier, analyser et suivre les problèmes majeurs / récurrents Piloter les plans d'actions pour éliminer les causes racines Contribuer à la réduction du backlog Reporting & pilotage Produire les KPI, SLA, états de backlog, suivis des incidents Assurer un reporting clair, structuré, régulier Amélioration continue Collaborer avec l’équipe Process & Tools Contribuer à la standardisation et à l’évolution des processus ITSM Participer aux réunions Agile pour fluidifier la coopération transverse 🧰 Compétences requisesTechniques & ITIL Très bonne connaissance des processus ITIL (certification appréciée) Maîtrise des outils ITSM : ServiceNow, outils internes équivalents Compétences en diagnostic d’incidents complexes Expérience en gestion opérationnelle, exploitation, coordination IT Connaissances IA (requis dans le cahier des charges) Compréhension des concepts : Machine Learning, Générative AI, RAG, LLM, agents, prompts, hallucinations Capacité à formuler des requêtes efficaces pour outils IA Connaissance des enjeux RGPD et éthiques liés à l’IA Langues Français courant (impératif) Anglais courant en contexte professionnel (impératif) Certification Safe obligatoire
Contractor

Contractor job
Product Owner DAM Senior – E-commerce (Secteur Hôtellerie)

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Adobe Experience Manager (AEM)
Agile Method
Agile Scrum

12 months
550-660 €
Issy-les-Moulineaux, Ile-de-France
Hybrid
Contexte du poste Au sein de la direction digitale d’un grand groupe hôtelier international, le Product Owner DAM Senior sera en charge de piloter la stratégie, la conception, l’évolution et l’adoption de la plateforme de gestion des actifs numériques (DAM). L’objectif est d’assurer la centralisation, la gouvernance et la diffusion efficace des contenus digitaux (images, vidéos, logos, documents marketing, etc.) à travers les différentes marques, entités et canaux du groupe. Missions principales1. Gestion du produit DAM Définir la vision produit et la roadmap du DAM en cohérence avec la stratégie digitale globale. Identifier, prioriser et rédiger les user stories et évolutions fonctionnelles . Garantir la valeur métier et l’ expérience utilisateur du produit. Piloter les backlogs , les sprints , et les releases en lien avec les équipes techniques. Superviser l’intégration du DAM avec les autres systèmes (PIM, CMS, CRM, outils de réservation, etc.). 2. Coordination et pilotage Travailler étroitement avec les équipes marketing , brand management , IT , e-commerce , et contenus . Animer les comités produit et ateliers de cadrage fonctionnels. Coordonner les prestataires externes, intégrateurs ou éditeurs de solution DAM. Assurer la qualité , la performance , et la scalabilité de la plateforme. 3. Gouvernance & adoption Mettre en place les processus de gouvernance (taxonomie, droits d’accès, workflow de validation, métadonnées, etc.). Accompagner les équipes dans l’ adoption du DAM (formation, support, documentation, change management). Garantir la cohérence de la gestion des contenus avec les standards du groupe et les besoins des marques. 4. Analyse & amélioration continue Suivre les KPIs d’usage et de performance de la plateforme. Identifier les axes d’amélioration et proposer des évolutions continues. Assurer une veille technologique sur les solutions DAM, IA de tagging automatique, distribution omnicanale, etc. Profil recherchéFormation et expérience Bac +5 (école de commerce, ingénierie, digital, communication, etc.). Minimum 7 à 10 ans d’expérience dont au moins 5 ans sur un rôle de Product Owner ou Chef de projet DAM . Expérience significative dans un environnement international et multi-marques (idéalement dans le luxe, retail ou hôtellerie ). Compétences techniques Maîtrise des solutions DAM du marché (Bynder, Adobe Experience Manager Assets, Aprimo, Cloudinary, Widen, etc.). Bonne compréhension des architectures digitales et des intégrations systèmes (API, PIM, CMS, MDM, CDN…). Bonne culture UX et approche data-driven. Connaissance des méthodologies Agile / Scrum . Soft skills Leadership et capacité à fédérer des équipes transverses . Excellente communication orale et écrite, en français et en anglais. Forte orientation résultats et valeur utilisateur . Esprit analytique, rigueur et curiosité technologique.
Permanent

Job Vacancy
Application Support Associate

Published on

£42,850-43,850
City of Bristol, United Kingdom
Hybrid
Job title: Application Support Associate Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role What you'll be doing: Provide application administration support, including user account creation, password resets, access changes, and audit-related tasks across multiple business-critical systems Manage service operations by triaging, assigning, and tracking incidents and service requests, working closely with resolver teams and escalating issues when required Monitor application performance and service health, produce regular reports, support change and release activities, and contribute to ongoing service improvements Work within a structured IT Service Management (ITSM) framework, collaborating with internal teams, vendors, and stakeholders to maintain stable applications and meet regulatory and compliance standards Maintain accurate and up-to-date documentation, including support guides, configuration records, and issue logs Your skills and experiences: Essential: Ability to provide technical, application, or operational support within an IT or business environment. Familiarity with ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence, SharePoint). Awareness of ITIL Concepts and ticket lifecycle management Desirable: Excellent stakeholder management skills, with the ability to communicate effectively with users, developers, and senior teams. Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Application Support Team: Be part of a dynamic, close-knit team where your contribution truly makes an impact! This is an exciting opportunity to work with both internal and external stakeholders, including the Ministry of Defence and global partners, collaborating across time zones on high-profile projects. You'll receive full support, structured training, and access to professional qualifications to grow your skills and accelerate your career. With real opportunities for progression and the chance to shape meaningful outcomes, this role offers the perfect blend of challenge, development, and teamwork in a vibrant, supportive environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Contractor
Permanent

Job Vacancy
INGENIEUR DE PRODUCTION SUR BORDEAUX ANGLAIS COURANT (420€ MAX)

Published on
Production

6 months
28k-36k €
210-420 €
Bordeaux, Nouvelle-Aquitaine
Hybrid
Les missions sont : Incidents : - Traitement des Tickets Servicenow générés sur Alerting applicatif (Dynatrace) - Résolution technico-fonctionnelle : correction des incidents. Pilotage et traitement du Backlog Incident applicatif - Contribution à la résolution des problèmes - Résolution à chaud de l’Incident – Niveau 1 & 2 - Mise à jour de la base de connaissance Servicenow / Mise à jour des consignes Autres activités de Production : - Analyse des changes (change coordinateur) / Validation de la conformité des changes : Responsabilité de bout en bout de la bonne exécution des Changes - Communication à la DSI en cas de changes d’origine ITGP/BP²I pouvant impacter la DSI, y compris sur l’environnement dCloud. - Mise en œuvre technico-applicative sur changes - Réalisation des actions techniques de Renouvellement des certificats de type srv et dCloud. - Assurance du support technique et fonctionnel aux Squads et utilisateurs DSI - Supervision des composants techniques et fonctionnels de l’application. - Utilisation au quotidien les Dashboards de Monitoring (dynatrace, Monitoring NG, etc.) spécifique au contexte applicatif - Orchestration et géstion des différentes releases sur son périmètre - Création et enrichissement du référentiel documentaire de l’application. Maintenir les procédures d’exploitation - Vision globale de la chaîne applicative, y compris sur les briques qui ne sont pas opérées dans l’OPS. - Réalisation des activités Patching en Production, gestion des vulnérabilités et traitement des non conformités - Contribution au Plan de traitement de l’obsolescence - Diffusion des météos du matin
Contractor
Permanent

Job Vacancy
Expert Service Now Project Manager H/F

Published on
ITIL
Project management
ServiceNow

12 months
40k-45k €
400-520 €
Hauts-de-Seine, France
Hybrid
Nous recherchons pour l’un de nos clients grands compte un "Expert Service Now Project Manager H/F" Vos missions principales: Gestion du catalogue de Service R&I : Prendre le besoin des équipes, créer, tester et valider les Service Request. Faire les évolutions et le support de ces request. Dans un esprit d'harmonisation et de centralisation de notre organisation Gestion de la base de connaissance : Accompagner les IT Owners et les équipes IT dans la constitution des KBs. Améliorer la couverture et la qualité de nos articles. Améliorer le rattachement des KBs aux applications, topics, request, incident en projection de l'outil AI de NowAssist. Accompagnement des équipes produits : Soutenir les équipes dans l’utilisation de ServiceNow sur la partie de gestion de Projet, le module Agile, les roadmaps Accompagnement des équipes IT : Soutenir les équipes IT dans l’utilisation de ServiceNow sur nos process ITSM (incident, problem, request, release, change) et des outils de la plateforme (groups, rapports analytics, template management, montée de version) Support opérationnel : Superviser le fonctionnement quotidien de ServiceNow et résoudre les problèmes techniques avec les utilisateurs IT ou remonter au support groupe Veille technologique et innovation : Suivre les tendances technologiques sur ServiceNow et mettre en œuvre des solutions innovantes, notamment l’outil AI de ServiceNow pour la R&I. Collaboration internationale : Travailler avec des équipes multiculturelles et multidisciplinaires pour garantir une mise en œuvre harmonieuse des projets. Expertise sur ServiceNow et en gestion de projets IT. Vous excellez dans la collaboration avec des équipes internationales et savez gérer des parties prenantes variées.
Contractor
Permanent

Job Vacancy
Expert Service Now

Published on
ITSM
ServiceNow

3 months
Marseille, Provence-Alpes-Côte d'Azur
Hybrid
Durée de mission : 6 à 9 mois Lieu : Présence sur site idéale de 2 à 3 jours/semaine Je cherche prioritairement une personne qui réside à proximité de Marseille. Contexte Dans le cadre du renforcement de nos capacités ITSM et de la mise en œuvre de nouveaux modules ServiceNow, nous recherchons un Expert ServiceNow opérationnel , capable d’intervenir directement sur l’implémentation, le paramétrage et l’optimisation de la plateforme. Le profil recherché est un véritable faiseur (« Do-er ») , disposant d’une solide expérience sur des projets concrets d’intégration et de configuration ServiceNow. Missions principales 1. Implémentation et configuration de ServiceNow Maîtriser et assurer l’implémentation complète de ServiceNow (ITSM/ITOM). Paramétrer et mettre en service les différents modules conformément aux besoins métiers. Garantir la qualité technique et fonctionnelle des configurations et développements. 2. Mise en place du module CMDB et fonctionnalités associées Implémenter la CMDB et structurer l’ensemble des CI (Configuration Items). Mettre en place les processus et fonctionnalités associées : ITOM, service mapping, discovery, flux, workflows, process, etc. Assurer l’exactitude, la cohérence et la gouvernance de la CMDB. 3. Expertise sur la migration Jira → ServiceNow Intervenir en tant qu’expert sur les travaux de migration depuis Jira. Analyser les écarts, définir les modèles de données cibles et orchestrer le transfert. Accompagner les équipes dans l’adoption des nouveaux workflows dans ServiceNow. 4. Déploiement des processus ITSM Implémenter et configurer les modules : Change Management Release Management Configuration Management Deployment / Release & Deployment Management Modéliser et automatiser les workflows correspondants. 5. Reporting & tableaux de bord Concevoir et paramétrer des dashboards avancés pour différents profils (IT, management, métiers). Mettre en place un reporting automatisé et pertinent. 6. Amélioration continue & gestion des évolutions Identifier les optimisations possibles dans l’existant ServiceNow (process, flux, paramétrages). Proposer des améliorations concrètes et les mettre en œuvre. Prendre en charge les demandes d’évolution et de changement dans ServiceNow.
Contractor
Permanent

Job Vacancy
Ingénierie Production / Devops

Published on
Ansible
Jenkins
Kubernetes

12 months
36k-39k €
340-370 €
Bordeaux, Nouvelle-Aquitaine
Hybrid
Deodis recherche un ingénieur Production / Devops dans l´objectif d´assurance d'un service d'assistance technique dans le cadre de la prise en charge des opérations d'intégrations applicatives sur des environnements Open (Unix (Linux) et Windows) et Cloud IBM. Dans une démarche DevOps, la prestation portera sur de la gestion de projets et le Run. Missions : Incidents : Traitement des Tickets Servicenow générés sur Alerting applicatif (Dynatrace) Résolution technico-fonctionnelle : correction des incidents. Pilotage et traitement du Backlog Incident applicatif Contribution à la résolution des problèmes Résolution à chaud de l’Incident – Niveau 1 & 2 Mise à jour de la base de connaissance Servicenow / Mise à jour des consignes Autres activités de Production : Analyse des changes (change coordinateur) / Validation de la conformité des changes : Responsabilité de bout en bout de la bonne exécution des Changes Communication à la DSI en cas de changes d’origine ITGP/BP²I pouvant impacter la DSI, y compris sur l’environnement dCloud. Mise en œuvre technico-applicative sur changes Réalisation des actions techniques de Renouvellement des certificats de type srv et dCloud. Assurance du support technique et fonctionnel aux Squads et utilisateurs DSI Supervision des composants techniques et fonctionnels de l’application. Utilisation au quotidien les Dashboards de Monitoring (dynatrace, Monitoring NG, etc.) spécifique au contexte applicatif Orchestration et géstion des différentes releases sur son périmètre Création et enrichissement du référentiel documentaire de l’application. Maintenir les procédures d’exploitation Vision globale de la chaîne applicative, y compris sur les briques qui ne sont pas opérées dans l’OPS. Réalisation des activités Patching en Production, gestion des vulnérabilités et traitement des non conformités Contribution au Plan de traitement de l’obsolescence Diffusion des météos du matin
Contractor

Contractor job
VMware Specialist

Published on

2 months
£760-800
SW1A 2AH, London, England, United Kingdom
Hybrid
Our client is looking for a VMware Specialist requiring 1-2 days per week onsite in London and occasional travel to Edinburgh with the remaining days of the week to be performed remotely. This would be an initial 10 week contract with potential of extending this to 6 months. The role has been deemed Inside IR35. Responsibilities * Discovery and analysis: Lead workshops, collect configuration and operational data, validate dependencies and constraints, and confirm application criticality and SLAs. * Architecture and planning: Define target reference architectures for VCF 9.0, Dynamic Nodes, and SRDF; establish migration waves, testing, and rollback plans. * Readiness reporting: Deliver an executive summary, detailed findings, gap analysis, remediation actions, risk register, and timelines. * Migration strategy: Select appropriate tooling and methods; author detailed runbooks with cutover steps, validation checks, and acceptance criteria. * Stakeholder engagement: Align with infra, network, storage, security, and application owners; coordinate change approvals and communication plans. * Governance and documentation: Produce HLD/LLD, BOMs, standards, and operational handover materials; ensure traceability and version control. * Required skills and experience * Deep VMware expertise: vSphere/ESXi, VCF (SDDC Manager), NSX, vSAN and/or external storage integrations, Lifecycle Manager, and federation/DR constructs. * Converged/hyperconverged infrastructure: Hands-on experience with VxBlock architectures and migration to Dynamic Nodes (compute-only with external storage), including network/storage connectivity and operations. * Replication technologies: Practical expertise with RP4VM (protection groups, journals, failover) and SRDF (SRDF/S and SRDF/A design, device grouping, performance and consistency), plus cutover strategy development. * Assessment and readiness: Proven track record delivering readiness assessments, gap analyses, remediation roadmaps, and risk/issue management for large estates. * Runbook creation and execution planning: Ability to author precise runbooks, acceptance tests, rollback steps, and coordinate wave-based migrations. * Networking and security: Solid understanding of VLANs/VXLAN, routing, segmentation, firewalling, certificates, and secure operations in VMware environments. * Automation and tooling: Familiarity with host configuration automation, API/CLI toolchains, lifecycle management workflows, and observability/monitoring. * Communication: Clear, concise written and verbal communication; strong stakeholder management and executive reporting skills. Certifications (preferred) * VMware: VCP-DCV required; VCAP-DCV/VCIX/VCDX preferred. * Dell/EMC: Dell Proven Professional (storage and data center tracks) desirable. * ITIL: Foundation or higher for change and release processes. * Tools and technologies * VMware Cloud Foundation, vSphere/ESXi, NSX, vSAN. * Dell platforms commonly found in VxBlock (compute, networking, storage arrays). * SRDF management on enterprise arrays; RP4VM administration. * LCM tooling (SDDC Manager, vLCM), configuration/observability tools, and documentation platforms. Deliverables: VCF 9.0 readiness report, VxBlock-to-Dynamic Nodes migration strategy and runbooks, RP4VM-to-SRDF migration strategy and runbooks, HLD/LLD, BOM, and risk register. KPIs and success criteria * Completion of assessments and delivery of signed-off reports and strategies within agreed timelines. * Clear, actionable remediation roadmap for VCF 9.0 readiness with prioritized tasks and effort. * Migration strategy that minimizes downtime, meets RPO/RTO targets, and includes validated rollback procedures. * Stakeholder sign-off on HLD/LLD, runbooks, and acceptance criteria; readiness for execution phase. Security and compliance * Adhere to customer change control, data handling, and security policies. * Ensure designs meet compliance requirements and align with best practices for encryption, access control, and logging. * Experience in similar role. * Excellent verbal and written communication skills. * Proactive, self-starter and ability to work within deadlines. * Attention to detail. Preferred Skills * Experience working in finance or banking industry. * Experience working on a complex storage migration programme. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor

Contractor job
DV Cleared - 3rd Line Directory Services Engineer

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12 months
£500-550
RG29 1BY, Hart, England, United Kingdom
Role: 3rd Line Directory Services Engineer Location : Basingstoke Clearance required: DV Level Shift Working (0700 - 1500 and 1100 - 1900 on a Rotating Pattern) We are looking for a 3rd Directory Services Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: *Responding to escalations from 2nd Line Daily checks *Maintaining and supporting Active Directory and providing timely updates to the Operations Lead. *Carrying out a readiness assessment for new releases entering service from the Engineering Team *Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Mandatory Skills (Candidate must have all): *Problem-solver with the ability to think creatively *Deep understanding of Active Directory Domain Services *Deep understanding of Windows Server 2019 and later *Deep understanding of Domain Name System (DNS) *Group policy creation and assignment *Understanding of System Center Operations Manager and Configuration Manager (SCOM and SCCM) *Experience working in a multi-tenant environment *Knowledge of PowerShell scripting *Ability to work on projects and understanding of project management terminology *Ability to work independently as well as within a team and to collaborate with various teams like Engineering and Architecture *Ability to embrace change and adjust priorities or processes and approach as needed *Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment Your transferable skills and experience: *ITSM Tooling & Processes *VMware vCenter - Use of, not Administration *Ability to embrace change and adjust priorities or processes and approach as needed *Knowledge of ITIL processes *Knowledge of Agile methodologies Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Permanent

Job Vacancy
Digital Technology Lead

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£60k-70k
Leeds, England, United Kingdom
Digital Technology Lead C# .Net To provide the Technical leadership for our Agile Development Team working across .Net C# Core, Web UI and Sitecore CMS technologies on our new multi-market Digital CMS Platform. The Tech Lead role will be split 40 / 60 between Hands On and Hands Off development activities working with a development team comprising of internal resources plus external system suppliers. You will be accountable for the technical delivery of changes across the Platform and will work with the IPF Architects, System Analysts and Development team to provide technical leadership, technical designs and implementation of best practices across the team to ensure quality and timely deliveries. Provide detailed technical designs for development team. Develop and maintain baseline technical design documentation for the Digital CMS Platform. Preparation and delivery of technical proposals and presentations Technical feasibility studies for newly-created product ideas/software projects and propose implementation solutions Work with IPF Architects and partners to contribute to the overall Enterprise Solution design Ensuring that software development is delivered on schedule, in-line with designs, to quality and within the overall plan. Provide Code Reviews for the key core functionality to ensure adherence to designs. Complete coding development as required ensuring it is fit for purpose, effective, scalable and future proofed. The role is expected to be split 40 / 60 Hands On and Hands Off. Implement Azure DevOps CI/CD Build and Release pipelines across the Digital CMS platform. Development and maintenance of a technical backlog, software release map and technology roadmap for the Digital CMS Platform. Follow best-in-class agile methodology (2week sprints), throughout the software development lifecycle to deliver consistent market leading engineering solutions Attend project/tech updates and stand-ups providing accurate updates where appropriate and highlight any project risks/bottlenecks/successes Provide delivery estimates as part of Agile delivery process for implementation of functionality. Determine project requirements and developing work schedules for the team. Ensure assignment of tasks to the Team to align with skills, growth and personal preferences. Improve the software development process using the latest technologies Implement best practices and coding standards across the delivery team. Provides technical expertise to peers in other functions Mentor and improve development team members Liaise with other delivery teams, stakeholders, users and senior leaders Works independently with guidance only in complex situations Keeping up-to-date with industry trends and developments. Software development cycles and approaches Use of online collaboration tools JIRA and Confluence Highly proficient in core Microsoft technologies: .Net Core. C#, T-SQL, MVC, Web API Knowledge and work experience of a CMS web platform (Sitecore desirable) Experience in CI / CD build and delivery pipelines (Azure DevOps desirable) Financial services IT solutions IT industry and ways of working within multi-disciplinary teams The Client is global operation with an office in Leeds. The salary for this role is circa £60K - £70K + Excellent Benefits. Please send your CV to us in Word format along with your notice period and availability.
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£150 £1300 and more

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£20k £250k

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