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Job Vacancy
DevSecOps Engineer
CGI
Published on
United Kingdom
At CGI, we are transforming how organisations deliver secure, scalable digital services, and our DevSecOps Engineers are at the heart of that change. In this role, you will design and operate resilient cloud platforms that power critical systems, embedding security and automation into every stage of the lifecycle. We combine deep engineering expertise with a culture of collaboration and accountability, enabling you to shape DevOps and SRE best practice while driving measurable impact for our clients. Here, your ideas are valued, your ownership makes a difference, and your growth is supported as you help us deliver innovative, high-value solutions across modern cloud environments. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Job Vacancy
Cloud Security Architects
CGI
Published on
United Kingdom
At CGI, we empower our clients to secure the future of their digital enterprises and we’re trusted to do so at scale. As a Cloud Security Architect, you’ll play a pivotal role in designing and delivering robust AWS cloud environments that safeguard critical data and services across industries. You’ll help shape innovative security strategies, enhance cloud resilience, and drive transformation across hybrid architectures. In this role, you’ll be part of a collaborative global community where your expertise is valued, your ideas are encouraged, and your impact is measurable enabling you to build a career that’s both secure and rewarding. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Job Vacancy
Business Change Consultant
CGI
Published on
United Kingdom
At CGI, our Business Change Management Consultants help organisations turn incremental change into sustainable benefits. Working as part of our successful Business Consulting & Advisory Practice, you will partner with a diverse range of clients to ensure new technologies, services, and operating models deliver lasting value. In a period of unprecedented change, you will play a key role in shaping how organisations adapt, embed change, and realise benefits. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be required to travel to both clients site and CGI offices 2 to 3 days a week.
Job Vacancy
Senior Infrastructure Engineer (DV Security Clearance)
CGI
Published on
Chippenham, England, United Kingdom
At CGI, you will play a pivotal role in delivering secure, scalable infrastructure solutions that underpin critical operations across the Space, Defence and Intelligence sectors. Working at the forefront of innovation, you will design, build and manage modern enterprise environments that enable mission success and drive measurable outcomes for our clients. You will contribute to high-impact programmes, shaping resilient platforms while collaborating with experts in a culture that values accountability, technical creativity, and continuous development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based in the CGI Chippenham office 5 days a week.
Job Vacancy
Data and Power BI Engineer
Rise Technical Recruitment Ltd
Published on
£50k-60k
South Holland, England, United Kingdom
Data and Power BI Engineer Spalding, Lincolnshire - Hybrid £50,000 to £60,000 + Pension + Holiday Are you a Data and Power BI Engineer looking to play a key role in delivering modern cloud-based data solutions, working across Google Cloud and Azure to turn complex data into clear, actionable business insight? This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients. In this role, you will design, build and maintain resilient data platforms using bronze, silver and gold data modelling frameworks. You will develop scalable data pipelines using Python, working with BigQuery to support advanced analytics and high-performance reporting. You will be responsible for integrating data from Dynamics 365, shaping data models and delivering high-quality Power BI dashboards and paginated reports that clearly communicate business performance to stakeholders. This is an excellent opportunity to join a growing digital transformation environment where you will have real ownership of data engineering and business intelligence solutions, with the chance to influence standards, tooling and best practice while working on varied and technically engaging projects. The Role: Design and maintain bronze, silver and gold data models. Build and manage ETL pipelines using Python across GCP and Azure. Develop scalable analytics solutions using BigQuery. Integrate Dynamics 365 data into reporting and analytics platforms. Deliver high-quality Power BI dashboards and paginated reports. The Person: Strong experience with Google Cloud Platform and Microsoft Azure. Advanced Python skills for ETL and data pipeline development. Solid understanding of modern data modelling methodologies. Strong Power BI experience, including paginated reporting. Confident working with stakeholders and translating requirements into data solutions. Reference Number: BBBH273469 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Vacancy
Process Control Engineer
Rise Technical Recruitment Ltd
Published on
£45k-55k
West Lancashire, England, United Kingdom
Process Control Engineer £45,000 - £55,000 + 25 days holiday plus bank holiday + bonus scheme up to 20% + private healthcare + pension + cycle to work scheme + on-site parking + more! Ormskirk, West Lancashire Are you a Process Control Engineer looking to work with cutting-edge automation, digitalisation and advanced control technologies within a global manufacturing environment? This is a technically varied role within a specialist R&D Process Control team, responsible for developing, deploying and supporting advanced process control and inspection systems used across international manufacturing operations. You will be involved from concept through to implementation, working on systems critical to product quality, efficiency and safety. The role offers exposure to SCADA development, PLC programming and advanced control techniques including PID, AI and machine learning. You will work closely with R&D and production teams, delivering practical engineering solutions while continuously improving existing systems. This is an excellent opportunity for an engineer who enjoys problem-solving, innovation and working on technically challenging projects within a forward-thinking environment. The Role: *Design, develop and implement industrial process control systems *SCADA development and PLC programming *Apply advanced control techniques from PID to AI-based solutions *Develop and support inspection and measurement systems *Provide on-site and remote technical support, including system upgrades *Occasional overseas travel The Person: *2:1 degree or above in an engineering-related discipline *Experience within industrial process control environments *Knowledge of electrical and electronic design *Strong problem-solving and analytical skills *Confident communicator and team player *Well organised with good project and time management skills Reference Number: BBBH274160 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Vacancy
Cloud Security Practitioner
CGI
Published on
United Kingdom
At CGI, we secure the cloud environments that power critical national and commercial services, helping organisations operate with confidence in an evolving threat landscape. As a Cloud Security Practitioner, you will architect and implement secure-by-design cloud solutions across AWS, Azure and GCP, embedding identity, encryption and observability at the core. We combine deep technical expertise with a culture of accountability and collaboration, enabling you to shape security standards, influence platform design and deliver measurable risk reduction. Here, your insight drives resilient architectures, your innovation strengthens defences, and your growth is supported as you help us protect high-value digital ecosystems. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Job Vacancy
Opportunity Pursuit Lead
CGI
Published on
United Kingdom
At CGI, you will play a pivotal role in shaping the future of Public Safety services across the UK. As an Opportunity Pursuit Lead, you will drive high-value growth by identifying, shaping, and winning strategic opportunities that strengthen the digital capabilities of policing and public protection organisations. You will take ownership of the full pursuit lifecycle, applying insight, creativity, and strong client relationships to deliver outcomes that matter to citizens and frontline services. Supported by a collaborative team, you will partner with senior stakeholders to build trusted relationships and bring innovative CGI solutions to market, contributing directly to the transformation of essential national services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Job Vacancy
Cloud Engineers
CGI
Published on
United Kingdom
At CGI, we deliver secure, mission-critical systems that keep the nation safe while enabling innovation across some of the UK’s most vital sectors. As a Cloud Engineer, you will design, build, and manage cutting-edge cloud platforms, applying your expertise to deliver scalable, resilient, and secure solutions. This role gives you the chance to shape projects of national importance, working with modern cloud-native technologies in a culture that values collaboration, innovation, and ownership. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in London, Gloucester, and Manchester.
Contractor job
Oracle Developer with Oracle Forms and SQL Server - Stratford London
Nexus Jobs Limited
Published on
London, England, United Kingdom
Years of relevant experience 2+ years Education Level Bachelor's Degree About the Job Oracle Developer with Oracle Forms and SQL Server – Financial Services – East London Our Client is specialist software company developing software for the pensions, insurance and wealth management software market place. They are currently looking to recruit an Oracle with PL/SQL and Oracle Forms Developer with at least 2 to 5 years commercial experience of writing applications developing Oracle Forms applications. You will ideally have experience of working on and developing pensions and or wealth management systems. The Client will be moving from Oracle 10 to Oracle 11g very shortly so this could be great move to learn the latest technology. The main function of the position is to develop in Oracle coupled with the following: Create and agree work specifications for assigned tasks before commencing any changes/development Assist with providing quotes for new development and amendments Development of software using Oracle tools or other technologies used by the company Carrying out necessary application/database modifications as per agreed specifications Liaising with clients to address issues/problems at the earliest opportunity (email, phone, web-tools) Fixing of technical bugs/issues and patch release control Adhering to standards and expectations of the company as regards programming, recording, controlling and securing developments Ensuring technical specifications/requirements are met within agreed deadlines Carrying out adequate unit & link testing before releases are made Prepare release documentation for all new developments to the agreed format Any experience of developing software for the financial services arena would be a bonus. Other web technologies that would be handy to have are HTML, possibly RedHat/JBoss. This is a 3 to 6 month contract to start ASAP. Send your CV in Word format, along with your salary expectations and availability.
Job Vacancy
ITSM Service Architect
CGI
Published on
United Kingdom
Step into a role where your expertise shapes the next generation of IT services. As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes. You’ll work at the forefront of service innovation, supporting organisations across the UK as they modernise, transform, and adopt new ways of working. Here, you’ll contribute to high-impact change while enjoying the freedom to design solutions, the space to bring fresh ideas, and the backing of a collaborative community that enables you to grow, thrive, and truly influence the future of service management. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to travel 2-3 days a week to either CGI offices or to client sites.
Job Vacancy
Enterprise Architect
CGI
Published on
Leeds, England, United Kingdom
At CGI, we partner with clients to architect large-scale transformation that delivers measurable business outcomes, from improved resilience and efficiency to accelerated digital growth. As an Enterprise Architect within our central large deals team, you will shape and lead complex, high-value engagements that redefine how organisations operate and compete. You will connect business ambition with practical, executable technology strategies, drawing on global delivery capabilities to design solutions that are innovative, commercially sound and outcome-driven. In a culture built on collaboration, accountability and continuous development, you’ll have the autonomy to lead, the support to grow, and the opportunity to make a lasting impact across some of our most strategic client programmes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position in Leeds
Job Vacancy
Information Systems and Data Officer
Rise Technical Recruitment Ltd
Published on
£40k
CB1 9AS, South Cambridgeshire, England, United Kingdom
MIS & Data Manager Cambridge 1 year fixed term contract initially - likely to go permanent £33,966 to £40,012 (Actual Salary offered DOE) (Term time role + 8 weeks) + Pension + Additional Benefits Excellent opportunity for a Data or Systems professional with MIS experience looking for a role offering autonomy and the chance to play a key part in a major systems transformation, taking ownership of data and information systems within a highly regarded independent school. This organisation operates within the independent education sector and has an outstanding national reputation for academic excellence and pupil development. They are well-established, forward-thinking, and place a strong emphasis on innovation, quality of education, and staff development within a supportive working environment. This role is pivotal during a period of change, supporting the implementation of a new MIS while maintaining the current system. It is a standalone position, giving you the opportunity to take ownership, develop your expertise, and become the long-term systems lead. On a day-to-day basis, you will manage data integrity, system administration, reporting processes, and staff support, while working closely with external consultants and internal stakeholders. The ideal candidate will come from a Data, Systems or MIS-focused role, ideally within education or a similar environment, and will have experience working with databases or management information systems. You will be highly organised, detail-oriented, and confident supporting users with varying levels of technical ability. This is a fantastic opportunity to take ownership of a critical function, gain exposure to a full MIS implementation project, and develop into a key systems specialist within a prestigious educational setting. The Role: * Information Systems & Data Officer, acting as system owner across legacy and new MIS platforms * Responsible for day-to-day MIS administration, including user management, data accuracy and system configuration * Support full academic reporting cycles, including markbooks, report templates and validation processes * Maintain dashboards, assessment data and standardised testing records * Provide first-line support to staff and liaise with external system providers * Play a key role in MIS implementation, including testing, migration and configuration * Oversee school portal and linked systems, ensuring smooth integration and performance * Based onsite in Cambridge The Person: * Experience in a Data, Systems or MIS role, ideally within education or a similar environment * Experience working with databases or management information systems (e.g. iSAMS, 3Sys, Veracross or similar) * Strong data accuracy, data management and organisational skills * Confident supporting and communicating with a range of stakeholders * Strong IT skills, including Microsoft Office and data handling * Able to manage multiple priorities and work independently in a standalone role * Based within a commutable distance of Cambridge and happy to work onsite Reference Number: BBBH273259 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Vacancy
Technical Customer Success Specialist - Graduate
Bluetown
Published on
£30k
United Kingdom
Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.
Job Vacancy
IAM Engineer (CyberArk)
CGI
Published on
Reading, England, United Kingdom
At CGI, we help clients strengthen their cyber resilience through secure, scalable identity and access management solutions that protect critical systems and enable business transformation. As an IAM Engineer, you will play a key role in delivering privileged access and identity governance capabilities across complex hybrid environments, helping organisations adopt modern security models while improving operational efficiency and compliance. Working alongside experienced cyber professionals, you’ll have the opportunity to shape secure access strategies, contribute innovative ideas, and take ownership of high-impact solutions using leading technologies including CyberArk, Microsoft Entra, and cloud-based IAM platforms. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will design, implement, and support privileged access and identity governance solutions that strengthen security across enterprise environments. You will work closely with security architects, infrastructure teams, and business stakeholders to deliver secure, scalable IAM capabilities that align with organisational and regulatory requirements. Leveraging your expertise in CyberArk and Microsoft Entra, you will help modernise access controls, improve identity lifecycle management, and support Zero Trust security initiatives. You will contribute to the delivery of innovative IAM solutions across hybrid and cloud environments, taking ownership of technical integrations, automation, and continuous improvement activities. CGI will support your professional growth through collaborative teams, access to leading technologies, and opportunities to work on impactful cyber security programmes.
Job Vacancy
IT Support Technician
Nexus Jobs Limited
Published on
£28k-30k
Milton Keynes, England, United Kingdom
IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata’d to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.
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