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IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Project Delivery - Business Graduate, you'll help turn plans into successful outcomes. Whether you're coordinating project activity, managing risks and dependencies, supporting project governance or helping deliver essential services, you'll contribute to meaningful projects across some of the UK's most exciting industries. You'll be trusted with responsibility from day one, working with colleagues and clients to bring structure, momentum and clear communication to complex projects. Your ideas and contributions will help teams overcome challenges and deliver solutions that make a real difference.

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Technical Graduate specialising in Data Analytics and Data Science, you'll use data to uncover insights, solve complex problems and support better decisions. You could be analysing large datasets, developing data models, building data pipelines or exploring how artificial intelligence and machine learning can create meaningful outcomes. You'll be trusted with responsibility from the start, working alongside experienced colleagues on live projects across a range of industries. You'll develop your technical expertise while helping clients transform data into practical solutions that make a real difference.

Enterprise Data Architect As the enterprise data architect, you will own the programme pipeline for developing our data architecture strategy, including translation of our goals and objectives into enriched data dashboards. You will define and direct SXSW London's target data architecture (inc. shared data environments, data model and standards) in support of our business strategy, ensuring that data is accurate, secure and accessible to meet the needs of senior executives and department heads. Responsibilities Accountable for the data architecture & design, including implementation of company-wide data models, incorporating relevant governance frameworks, and architectural standards. Develop architectural solutions resulting in a single source of truth data lake warehouse, utilising Power Bi with built-in AI design considerations. Lead the design and development of scalable data pipelines and solutions, which support our event operations across our customer journey and channels. Collaborate with stakeholders and external technology partners to promote consistent and value driven data usage. Communicate the value of data management, through workshops and proof of concepts in partnership with business and technology partners Develop data architecture governance and standards, regarding data models and capabilities, including ability to logically model marketing and financial data. Connect disparate sources to provide seamless data access. Define KPI and Metrics for data dashboard. Map existing data sources and identity data access points. Create dedicated stakeholder UAT group for continuous output assessment. Build an executive dashboard. Configure integration and workflows. Create automation and refresh schedules. Setup training and confidence workshops. Integrating ML and AI into dashboard reporting Required Deep knowledge of modern data architecture. Experience within Cloud platforms (Azure, AWS, Databricks). Strong understanding of ETL/ELT, API's and integration patterns. Strong communication and stakeholder engagement. 5years+ in data architecture or related fields. Deep understanding of Information Security, alongside privacy and compliance regulations. Proven experience in enterprise-scale data modelling. Expertise in metadata management. Excellent analytical, planning, organisational and technical skills along with excellent written and verbal communication skills. Experience in translating complex technological requirements to an audience with minimal technical insight. This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/ Non production mode. 5+ years of experience in Test/ Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by development teams to then use for deployment across environments. To identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and also in creating handover release notes to production deployment teams. Manage configuration versions for different streams of development in versioning and revision control system Ability to troubleshoot deployment related issues and work with development, application and infrastructure teams to resolve any issues. Understanding of open /distributed systems and Agile framework Awareness of ITIL frame work Ability to deliver results under pressure Good written and verbal communication skills. Main Skills require are as follows: Good working knowledge of distributed technologies Experience of Application deployments in complex , multi stream application environments Experience in deploying to Java/J2EE based applications Experience in deploying into Middleware components such as IHS, IIS, webmethods and WAS Deployments of core applications and also middleware layer ITIL frame work (Good awareness or certification) Understanding of Oracle and MS-SQL DBs and experience of having created and run scripts for deployment, data extraction, data insertion. Strong Unix/linux OS knowledge. Proficient in deployment of applications in .net and java using Jenkins, Maven and SVN Good experience of middleware deployments like WAS, IBM HTTP Server (IHS),MQ and Web methods Good experience of running DB scripts (Oracle and MSSql) Tools: Jenkins, SVN, SNOW, Jira , Maven, Puppet, Ant Appreciation of Application Test life cycle This a 6 to 12 month contract assignment – and may go on beyond this time frame. Please enclose an indication of your daily rate. Please send your CV to us in Word format.

Help leading organisations turn complex data estates into secure, scalable platforms that deliver lasting business value. As a Senior Data Architect within CGI's Tech Advisory Practice, you'll shape strategic data transformations for large and complex organisations, providing architectural leadership from early discovery through to delivery. Combining deep expertise across Microsoft Azure and/or Databricks with strong consulting skills, you'll translate business ambitions into practical technology strategies and modern data architectures. You'll have the autonomy to influence critical decisions, explore innovative approaches and build trusted relationships with senior stakeholders, while drawing on the expertise of a collaborative CGI community. This is an opportunity to shape high-value transformation programmes and help clients build the data foundations for their future. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

At CGI, you'll help strengthen the cyber resilience of critical UK programmes by building the data and detection capabilities that underpin an effective Security Operations Centre. Joining our Space, Defence and Intelligence business, you'll work with customers and experienced colleagues to onboard secure cloud environments, engineer security data pipelines and develop practical detection content. This is an opportunity to take ownership of meaningful technical work while expanding your skills across Oracle Cloud, Elastic and other major cloud platforms. You'll have the freedom to explore better ways of detecting threats, with the guidance and support of a collaborative team around you. Whether you're developing your cyber career or ready for your next challenge, you can make a tangible contribution to protecting important services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role requires full-time onsite working in Chippenham within a restricted working environment. Applicants who already hold Security Clearance are welcomed and will need to be willing and eligible to progress to a higher level of clearance where required. Additional payments are available for full-time onsite working and for working within the restricted environment.

IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 and 3 level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS – administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you'll join a community of graduates who are turning ambition into action and possibility into progress. This opportunity is designed for graduates who have completed their studies and are ready to start their CGI journey in January 2027. If you're still at university, we'd love you to explore our other graduate opportunities and find the intake that best matches your graduation date. As a Project Management - Business Graduate, you'll help turn plans into successful outcomes. You'll support the delivery of complex projects, coordinate activities and work with colleagues and clients to keep delivery on track. You'll be trusted with responsibility from day one, helping teams manage priorities, risks, dependencies and stakeholder expectations. Your organisation, communication and problem-solving skills will contribute to projects that make a real difference.

About the Job 3rd Line Cisco Support Analyst We require a 3rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3rd line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to work independently, with a high degree of initiative, and within a collaborative team environment. Strong organizational and time management skills The ability to install and maintain complex solutions in an ever evolving market place, to problem solve in a logical manner in order to rectify customer issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some out of hours on call duty. To monitor and maintain the hosted infrastructure and respond to and resolve any faults that may arise using diagnostic tools and vendor support. Must have the following skills: Cisco, Microsoft, Linux and other relevant certifications Server administration including Windows and Linux Knowledge of voice prioritization including QoS and VLANS Proficient in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data communications including: TCP/UDP/IP, routing, tunneling, Please forward your CV to -hidden email- in Word format, along with your salary expectations.