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Company Description Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. We are small enough to care deeply about each client, yet large enough to make a significant impact. Our mission is to simplify the complexities of technology by integrating hardware, software, cloud, and professional services to suit each client's evolving needs. We believe in transparency and thoughtfulness, emphasizing personalized and responsive solutions to meet our clients' unique challenges. Join us as we design tomorrow, together. Role Description We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. This role is hands-on and highly visible, ensuring the smooth running of all audio-visual (AV) systems and services across meeting spaces and boardrooms. The successful candidate will act as the first responder to all AV incidents and service requests, perform proactive maintenance and testing, and support key daily meetings. You will also operate as a sound engineer in the main boardroom, ensuring clear and balanced audio for all participants through live sound management and uplift. This role suits a dependable, punctual AV professional with strong technical understanding and a passion for delivering excellent user experiences in high-profile environments. Key Responsibilities Incident Response & User Support Act as the first line of response for all AV incidents and requests. Troubleshoot and resolve AV and video conferencing issues quickly and effectively. Support users in meeting spaces, providing calm, professional assistance under pressure. Liaise with remote technical teams and escalate issues where appropriate. Proactive Maintenance & Testing Perform daily and weekly proactive checks to ensure all AV systems are operational. Test and document performance of AV equipment and room systems. Carry out firmware updates, cable checks, and equipment cleaning as part of preventative maintenance routines. Meeting Support & Live Operation Set up and support key daily and high-profile meetings, ensuring all equipment, displays, and conferencing systems function seamlessly. Provide in-room and remote support for Cisco Webex and Microsoft Teams meetings, ensuring a smooth hybrid meeting experience for all participants. Operate as a live sound engineer in the main boardroom, managing audio balance, levels, and clarity so every participant can be heard clearly. Manage microphones, sound uplift systems, DSPs, and conferencing hardware during live sessions. Proactively monitor audio and video quality during meetings, making real-time adjustments as required. Liaise with meeting organisers and presenters to ensure all AV requirements are prepared and tested in advance. Support and monitor IPTV and triple play systems, ensuring live, streamed, and broadcast content functions correctly across all displays and distribution networks. Customer Experience Maintain a professional, approachable, and customer-first attitude at all times. Communicate effectively with end-users, stakeholders, and management. Ensure meeting spaces are always presented to a high standard. Skills & Experience Required Essential Proven experience supporting corporate AV environments in a customer-facing capacity. Excellent knowledge of Cisco meeting room systems (Webex and RoomOS). Strong understanding of audio fundamentals, including microphones, DSPs, and sound reinforcement. Confidence in operating live sound in large meeting or boardroom environments. Ability to diagnose and resolve technical issues quickly under pressure. Reliable and punctual with a strong sense of ownership and responsibility. Bachelor’s degree in a related field or relevant work experience. Desirable Experience with Q-SYS audio systems (QSC). Familiarity with Extron or Crestron control systems. Knowledge of Teams Rooms, Zoom Rooms, and hybrid meeting technologies. AVIXA CTS or manufacturer-specific certification (e.g. Cisco, QSC, Extron). More About You Professional, courteous, and confident with excellent communication skills. Calm and methodical under pressure. Diligent, proactive, and always looking to prevent issues before they occur. Takes pride in delivering a high-quality AV experience for every meeting. Self-motivated with a “can-do” attitude and strong attention to detail. Why Join Us? Be part of a high-performing team supporting a leading organisation. Work with cutting-edge AV and collaboration technologies. Opportunities for training and professional certification. A culture that values reliability, trust, and technical excellence. Hours: 8 30 am - 5 30 pm Salary: 45k per annum Location: Onsite everyday Central London Start Date: ASAP

Our client is looking for a Business Analyst to join their team on contract initially until the end of April with good scope for extension. They require a candidate to be able to commit to going to site in Glasgow 2/3 times a week. This role would be working via a umbrella company. § Significant experience as a Business Analyst § Case Management/CRM experience § Exceptional stakeholder management skills, with the ability to inform business decisions. § Ability to communicate complex technical topics in a concise manner that stakeholders can understand. § Ability to adapt and become familiar with new technologies quickly, but ideally with detailed knowledge of applications within the Financial Crime area § Strong communicator with experience of running meetings involving a diverse set of stakeholders § Strong analytical/problem solving mind set but with the ability and willingness to get into the details to find solutions. § Proven track record of consistently making good decisions through a combination of analysis, high level of business acumen experience and judgment LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Anglais professionnel TJM : 560 euros non négociable Expérience en banque et assurance obligatoire Le projet : Dans le cadre de l'évolution et notre outil commercial CRM Dynamics et la mise en place d’un nouveau produit, nous recherchons un Business Analyst Dynamics CRM pour accompagner nos équipes dans l'analyse, la conception, et la mise en place de solutions adaptées aux besoins métiers. Le candidat travaillera en étroite collaboration avec l’équipe de métiers et technique située en France. Dans ce contexte, COFACE recherche un/une Business Analyst pour faire évoluer l’application CentriX dans les différentes régions du monde Au sein de l’équipe Dynamics de Business Technology, le Business Analyst Dynamics CRM devra dans ce cadre : · Analyse des besoins : o Recueillir et analyser les besoins des utilisateurs métiers. o Rédiger des cahiers des charges et user stories en collaboration avec les équipes concernées. o Prioriser les demandes en fonction des objectifs stratégiques. · Conception fonctionnelle : o Définir et modéliser les processus métiers dans Dynamics CRM. o Rédiger des spécifications fonctionnelles et techniques pour les équipes de développement. o Participer à la conception de prototypes pour valider les solutions avec les parties prenantes. · Pilotage des projets : o Coordonner les équipes techniques et métiers pour assurer une mise en œuvre efficace des projets. o Participer aux comités de suivi et de pilotage des projets. o Assurer la communication et la gestion des attentes des parties prenantes. · Validation et support : o Organiser et réaliser les phases de tests (UAT, régression, etc.). o Accompagner les utilisateurs lors des phases de déploiement et de formation. o Assurer un support fonctionnel et contribuer à l’amélioration continue du CRM. Compétences techniques et linguistiques requises · Maîtrise de Microsoft Dynamics CRM (365 ou versions antérieures). · Bonne compréhension des architectures CRM et des intégrations avec d'autres systèmes (API, ETL, etc.). · Capacité à rédiger des spécifications fonctionnelles et techniques claires et précises. · Maîtrise des outils de gestion de projet (JIRA, Azure DevOps, etc.). Compétences relationnelles : · Excellentes capacités d’écoute et de communication. · Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires. · Sens de l’organisation et aptitude à prioriser les tâches.

The Space, Defence and Intelligence (SDI) business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. As a Business Development Manager at CGI, you will play a pivotal role in identifying, qualifying, developing, and securing new business opportunities for CGI OpenSea360 and other maritime related areas. Working closely with the leadership team in maritime and wider SDI, you will execute strategies that drive growth across both public and private sector clients. This role will primarily be based at our Chippenham office, however there will be regular travel to client site across the UK and abroad. Due to the secure nature of the programme, you will need to hold UK Security Clearance.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank’s project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. Lead end-to-end project lifecycles ensuring adherence to the bank’s project management framework. Collaborate with sponsors to craft key project artefacts throughout all phases. Define, document, and communicate business requirements in conjunction with stakeholders. Create and present business process models showcasing both current and future states. Address business challenges, ideate and implement solutions. Manage project scope, plans, budgets, and ensure timely delivery within set parameters. Monitor project expenditures, timescales, and resources; intervening when deviations arise. Uphold stringent project governance, addressing and escalating risks and issues proactively. Engage and influence stakeholders at various organizational levels. Coordinate internal and external resources to achieve project goals. Ensure all projects comply with regulatory, legal, and third-party requirements. Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: Mastery over key project management methodologies and frameworks. Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. Stellar communication and relationship-building capabilities, particularly with global teams. Ability to discern overarching patterns and potential areas of improvement. Demonstrated experience in driving positive and lasting change. As a BA: Expertise in business and systems analysis methodologies. Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: Professional certifications in Business Analysis (e.g. BCS). Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially – 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T

CONTEXTE Experience: 7 ans et plus Métiers Fonctions : Conseil métier, AMOA, Business Analyst Spécialités technologiques : Intelligence artificielle, Change Management, Gestion de projet Compétences Technologies et Outils Genai genai MISSIONS Business Analyst Lead Expert – Programme de Transformation IA Contexte de la mission La mission s’inscrit dans le cadre du programme de transformation IA d’un grand groupe international d’assurance. L’objectif est de structurer, documenter et piloter la transformation des activités métiers afin de scaler des solutions d’intelligence artificielle (IA/GenAI) identifiées dans différents pays, en particulier dans le domaine de la santé et de l’assurance (Health / Claims). Le consultant rejoindra la Business Innovation Team, en interaction directe avec les entités locales , pour définir et harmoniser les solutions IA à fort potentiel de déploiement global. Mission principale En tant que Business Analyst Lead Expert, le consultant aura pour rôle d’accompagner la stratégie de transformation IA du groupe, en pilotant les activités d’analyse, de conception et de cadrage business nécessaires à l’industrialisation des solutions IA identifiées localement. Responsabilités clés Analyse métier et diagnostic : - Analyser les processus métiers existants dans le périmètre santé/assurance. - Recueillir les besoins auprès des entités locales et documenter les exigences fonctionnelles. - Identifier les opportunités d’automatisation et d’optimisation via l’IA. Cadrage et documentation : - Formaliser les blueprints, process maps, et modèles opérationnels cibles pour les solutions IA à déployer. - Produire des roadmaps de scaling et suivre les jalons de transformation. Pilotage et coordination : - Assurer la cohérence entre les différentes entités et projets IA. - Traduire les besoins métier en exigences opérationnelles pour les équipes techniques. - Favoriser la communication entre les équipes locales, le siège, et les partenaires technologiques. Risk & Compliance : - Identifier les risques éthiques, réglementaires ou opérationnels liés à l’usage de l’IA. - Proposer des plans de mitigation en accord avec les standards du groupe. Suivi de la valeur et des impacts : - Évaluer la performance des solutions IA déployées. - Mesurer les gains opérationnels et business. - Contribuer à la priorisation des initiatives à fort impact. Change management : - Accompagner l’adoption des nouveaux processus IA-enabled. - Soutenir la montée en maturité des entités locales dans la transformation IA. Expertise souhaitée Expertise fonctionnelle - Minimum 7 ans d’expérience en Business Analysis et/ou gestion de projet dans des contextes internationaux - Solide compréhension des processus métier dans l’assurance santé (Health, Claims, Underwriting) - Capacité à formaliser et documenter des processus complexes - Expérience dans la transformation IA ou la digitalisation à grande échelle - Bonne compréhension de la donnée et de l’automatisation (sans être un profil IT) - Excellente maîtrise de la structuration de roadmaps de transformation - Excellente communication orale et écrite en anglais (langue de travail principale)

The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI’s Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI’s Energy & Utilities team that shapes and delivers solutions across the UK industry – working with a wide range of energy and water companies and related market participants. CGI was selected both as the “Best Very Big Company to Work for in the Technology Industry” by the Sunday Times in 2025 and one of the ‘World’s Best Employers’ by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.

Bonjour, Dans le cadre de ses projets clients, Visian est à la recherche d'un Business Analyst Banque/Finance de marché : Les principales missions à mener sont : • Analyse des besoins o Compréhension des exigences fonctionnelles et techniques du produit et des projets clients o Participation au chiffrage, à la rédaction des spécifications fonctionnelles et techniques o Définition des user stories en collaboration avec les équipes de développement et le Product Owner o Participation à la définition du besoin et son implémentation o Animation des ateliers de clarification avec l’équipe de développement o Coordination des différents acteurs et animation de réunions • Tests et Qualité o Garantie de la qualité du produit:définition des cahiers de tests, réalisation et suivi des tests o Rédaction des documentations fonctionnelles lors des releases o Collaboration très forte avec les équipes de développement • Collaboration et communication : o Etroite collaboration avec les équipes de développement, de design et de gestion de projet dans un environnement Agile (Scrum) o Participation aux cérémonies Scrum (daily, sprint planning, rétrospective) et de suivi de projet - Formation : o Formation et accompagnement des membres de l'équipe moins expérimentés sur les technologies et les bonnes pratiques de développement o Documentationdesprocessusetdessolutionsmisesenplacepourfaciliterletransfert de connaissances.

Senior Software Developer (SIP/Python) Guildford/Remote - 1 day a month on-site £55,000 - £65,000 + Remote + Private Medical Insurance + Life Insurance + Other Benefits This is an excellent opportunity for a Software Engineer with a deep understanding of SIP, VoIP and Python to join a forward-thinking development team where you can further your skills and grow with an award-winning technology business. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development of an existing SIP platform. Responsibilities will involve designing and building value-add services, creating integrations for AI-driven services (such as voice recognition and transcription), and ensuring software remains secure at every level. The role also serves as a key technical resource for troubleshooting complex SIP/RTP issues and contributing to the continuous improvement of secure development policies. The ideal candidate will possess an in-depth working knowledge of VOIP protocols and Python. Candidates should be comfortable working with Docker, Linux, and REST APIs, while maintaining a high standard of OO Design. Beyond technical ability, the ideal applicant will be a strong communicator capable of bridging the gap between technical requirements and non-technical business objectives. This is a fantastic opportunity for a Senior Software Engineer to join within a position that offers autonomy to solve complex problems and the support of a highly skilled team that values professional growth and innovation. The Role: Design and develop the existing SIP platform and services. Connect systems to voice recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. Desirable to have knowledge of Freeswitch, Kamailio, or C/C++ is a plus. Reference Number: BBBH266933 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Mission : Le Business Application Owner est le gestionnaire, l'expert de référence et le garant des connaissances d'un patrimoine applicatif. Sa mission est de maximiser la valeur de ce patrimoine en assurant l'excellence opérationnelle (Run, QoS), en pilotant son évolution et sa rationalisation, et en agissant comme l'interface unique entre les utilisateurs, les partenaires et les projets de transformation, dans le respect des objectifs de Qualité de Service et de Satisfaction Utilisateurs. Périmètre Applicatif de la mission : Basware : Outil de Purchase to Pay (P2) couvrant la gestion des demandes d’achat, des commandes et la gestion des factures fournisseur Synertrade : Outil de SRM en charge du référencement et de la relation fournisseur Le périmètre de la mission peut évoluer et n’est pas figé Principales responsabilités : Garantie du fonctionnement opérationnel (run et QoS) sur un périmètre applicatif défini. Assurer, contrôler et garantir la disponibilité, la performance et l'intégrité du Patrimoine Applicatif en phase avec les Accords de Niveau de Service (SLA) Traiter les incidents de niveau 3 et piloter le processus de gestion des problèmes pour traiter les problèmes récurrents et mettre en œuvre des solutions durables pour réduire le MTTR (Mean Time To Resolve) S'assurer de l'application des politiques de sécurité (mises à jour, accès) et des exigences de conformité liées aux applications. Coordonner l’ensemble des ressources (internes, prestataires, centres de service) intervenant sur le périmètre pour garantir l’efficacité opérationnelle et la cohérence des actions Pilotage des évolutions et expertise Recueillir, analyser, prioriser les évolutions du patrimoine. Participer à la conception fonctionnelle des solutions. Apporter son expertise sur son périmètre applicatif pour éclairer les choix d'architecture et de solutions dans le cadre des grands projets de transformation. Être le garant des connaissances fonctionnelles et techniques de son périmètre applicatif. Maintenir, organiser et diffuser la documentation (cartographie, fiches applicatives, modes opératoires). Relation utilisateurs et partenaires Gérer la relation opérationnelle avec les partenaires, intégrateurs et éditeurs (y compris le support de Niveau 1 si applicable) pour s'assurer du respect de leurs engagements contractuels (SLA). S'assurer du bon usage des outils du patrimoine. Accompagner, conseiller et former les utilisateurs (formation, communication) pour maximiser l'adoption et la productivité métier. Agir comme l'interlocuteur privilégié des métiers pour traduire les besoins fonctionnels en spécifications techniques ou en solutions opérationnelles. Compétences Requises : Technique : SGBD, & SQL (Oracle, Sql server) Power Automate & Logic Apps de Microsoft Outil de Procurement (Sap Ariba, Basware, …) Gestion des incidents (ITSM) : Traitement des escalades N3. Capacité à coordonner les équipes techniques et partenaires pour la résolution des incidents. Gestion des problèmes (ITSM) : Analyse des causes racines des incidents récurrents, identification des solutions structurelles et pilotage de leur mise en œuvre (Réduction du MTTR). Gestion des changements : Évaluation de l'impact des évolutions techniques et fonctionnelles, et validation des mises en production pour garantir l'intégrité du patrimoine. Sécurité des Systèmes d'Information (SSI) Connaissance des politiques de sécurité et capacité à vérifier leur application concrète sur le patrimoine (gestion des accès, mises à jour critiques). Architecture / Urbanisation du SI : Compréhension de l'intégration du patrimoine dans l'écosystème SI de l'entreprise. Capacité à anticiper l'obsolescence technique. Connaissances Techniques : Compréhension des technologies spécifiques au patrimoine (ex: SaaS, Cloud, API, Bases de données) pour dialoguer avec les éditeurs et les équipes techniques. Gestion de la configuration : Maîtrise de la gestion du référentiel documentaire et des configurations logicielles du parc. Gestion de la Relation Fournisseur : Gestion opérationnelle et contractuelle des partenaires, intégrateurs et éditeurs. Suivi des engagements de services (SLA). Gestion de projet : Maîtrise des méthodologies (Agile/Cycle en V) pour piloter de manière autonome les petits et moyens projets d'évolution. Accompagnement des grands projets. Analyse et expression des besoins : Capacité à traduire des besoins métier en spécifications fonctionnelles claires pour les équipes de développement/éditeurs. Garantie de la connaissance : Rôle de garant des connaissances fonctionnelles et techniques du parc. Capacité à former, documenter et diffuser l'expertise. Mesure de Performance (KPI) : Définition, suivi et analyse des KPIs (QoS, MTTR, etc.) pour le reporting et l'aide à la décision. Conseil et accompagnement utilisateurs : Capacité à s'assurer du bon usage des outils, à conseiller et à former les utilisateurs sur les solutions du patrimoine. Compétences interpersonnelles : Aisance Relationnelle et Écoute Active Capacité à Prioriser et Planifier Travail en Coopération / Transversalité Autonomie et Prise de Décision Posture Servicielle / Orientation Client Pédagogie et Capacité à Former Rigueur et Sens de l'Organisation Orientation Résultat et Qualité de Service (QoS). Langues étrangères : Français et anglais (niveau B2).

Nous recherchons un(e) consultant(e) Business Automation Workflow (BAW) ou expert(e) ICM pour rejoindre notre équipe et accompagner cette transformation. Missions principales : Compréhension des besoins métiers : Conduire des ateliers et des entretiens avec les parties prenantes (utilisateurs finaux, experts métiers) pour comprendre les processus métier existants, identifier les points d'amélioration et les goulots d’étranglement. Définir les objectifs du projet et les KPIs liés à l’amélioration de l’efficacité et de la conformité des processus. Conception de la solution : Modélisation des processus métier à l’aide de IBM BAW. Documentation des règles métier régissant les processus. Définition de l'architecture technique de la solution et choix des technologies appropriées (API, connecteurs de données, etc.). Configuration de l’environnement BAW : Configurer l’environnement IBM Business Automation Workflow dans les environnements de développement, de test et de production. Interagir avec les serveurs d'applications, les bases de données et autres composants nécessaires. Compétences requises : Expertise BAW ou ICM : Maîtrise des concepts, fonctionnalités et outils de IBM Business Automation Workflow ou IBM Case Manager (ICM). Modélisation de processus : Compétence en modélisation de processus métier et en documentation des règles métier. Développement et intégration : Connaissances solides en Java, JavaScript, Webservices API et technologies web (HTML, CSS). Expérience dans l’intégration de BAW/ICM avec d’autres systèmes et applications. Bases de données : Bonne maîtrise des bases de données et des requêtes SQL. Gestion de projet : Connaissance des méthodologies Agile et capacité à travailler en équipe. Communication : Excellentes compétences en communication écrite et orale pour interagir avec les parties prenantes. Langue : Niveau C1 en anglais. Profil recherché : Vous êtes un(e) professionnel(le) passionné(e) par la digitalisation des processus métiers, avec une solide expérience sur IBM BAW ou ICM, et vous avez une excellente capacité à comprendre les besoins des utilisateurs et à concevoir des solutions efficaces. Vous avez également de bonnes compétences en développement, en intégration, et une aptitude à gérer des projets complexes dans un environnement agile.

Client & Contexte : Nous recherchons un Business Analyst pour rejoindre l’équipe Business & Technology Integration d’un client majeur spécialisé dans le secteur de la santé et des produits pharmaceutiques . L’entreprise conçoit des solutions innovantes visant à améliorer la santé et le bien-être des patients , en intégrant les meilleures pratiques métiers et technologiques. Missions principales : Analyser l’organisation et concevoir ses processus et systèmes afin d’optimiser leur efficacité. Évaluer le modèle opérationnel et son intégration avec la technologie. Identifier les besoins métiers et définir la cible fonctionnelle et technologique . Faciliter des ateliers métiers pour recueillir les exigences et garantir l’alignement entre les parties prenantes. Développer des cartographies de processus (as-is / to-be) et produire la documentation associée. Effectuer des analyses de données pour identifier les tendances et orienter la prise de décision. Collaborer avec les équipes techniques pour assurer une intégration fluide entre les processus métiers et les solutions IT . Former et accompagner les équipes sur les bonnes pratiques de Business Process Design . Participer aux décisions stratégiques en tant qu’expert fonctionnel, tout en accompagnant plusieurs équipes transverses. Compétences attendues : Business Process Design – expertise confirmée (niveau expert). Werum PAS-X (Manufacturing Execution System) – compétence avancée fortement appréciée. Agile Project Management – expertise confirmée. Application Requirements Analysis – expertise confirmée. Business Process Assessment – expertise confirmée. Scrum – compétence avancée. Excellentes compétences en animation d’ateliers , rédaction de livrables fonctionnels et communication transversale . Profil recherché : Expérience significative en Business Analysis dans le secteur pharma / santé . Maîtrise des environnements Agile / Scrum . Capacité à interagir avec plusieurs équipes et à influencer les décisions clés. Langues : Français et Anglais (courants). Présence sur site : 3 jours par semaine (le reste en remote). Localisation : France (profils basés en France uniquement). Disponibilité : ASAP.

Our client is looking for a Business Analyst to join their team on a contract initially until end of march with good scope for extension. The role quires 2-3 days a week onsite in Wiltshire and an active SC clearance. This role would be working via umbrella. Skills & Experience: Proven experience as a Business Analyst in cloud adoption or digital transformation projects. Strong stakeholder engagement and management skills, including influencing and relationship building. Expertise in requirements gathering, analysis, and documentation, with ability to define repeatable patterns and templates. Familiarity with cloud technologies and hosting solutions (e.g., VMs, Kubernetes, AI/ML). Ability to lead process improvement initiatives and implement best practices. Competence in assessing and recommending tools and methodologies to support onboarding and migration. Excellent communication and presentation skills for technical and non-technical audiences. Strong analytical and problem-solving skills with a focus on continuous improvement Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Company Description Vanquish Tech specializes in customized technology solutions designed to empower businesses of all sizes. Unlike conventional providers, we offer adaptable solutions tailored to the evolving needs of our clients, recognizing that businesses are dynamic entities. Our team is committed to delivering efficiency, innovation, and dedication to our clients’ ever-changing environments. We strive to revolutionize the market with trustworthy and cutting-edge solutions. Beyond mere provision, we accompany our clients through every phase of their technological journey, ensuring alignment with their specific business objectives. From initial qualification processes to comprehensive assessments, we prioritize a deep understanding of our clients’ needs. What truly distinguishes us is our unwavering dedication to client experience. We don’t just deliver solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & Support Engineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & Support Engineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. The role combines project delivery, technical leadership, and ongoing client support. Key Responsibilities Installation & Project Delivery Lead the installation of AV solutions. Interpret and work from technical drawings and schematics. Rack-build, cable-manage and commission systems to a professional standard. Configure and test AV systems, ensuring functionality aligns with specifications. Advanced Support Provide expert-level 2nd & 3rd line support for AV systems, diagnosing and resolving complex technical issues. Take ownership of escalated incidents and service requests, ensuring a timely and complete resolution. Identify root causes and implement permanent fixes to avoid repeat issues. Maintain up-to-date technical documentation and service records. Client Interaction & Stakeholder Engagement Liaise with clients, consultants, and stakeholders to ensure expectations are met or exceeded. Provide technical guidance and clear communication on customer site and remotely. Skills & Experience Required Essential: At least 5 years’ experience in a similar role. Proven experience in AV installation and support, including leading on-site delivery. Excellent problem-solving skills and ability to work under pressure. Valid driving licence and willingness to travel across client sites. Technologies: Control & Signal Management: Extron, Crestron, AMX, Kramer, Atlona Video Conferencing & Collaboration: Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Poly / Polycom, Barco ClickShare Audio Systems: QSC (Q-SYS), Shure, Sennheiser, Dante Displays & Projection: Samsung, LG, Sony, NEC, SMART Technologies. AV over IP & Streaming: Crestron NVX, Extron NAV, Kramer KDS, SDVoE, NDI, RTSP, RTMP, H.264/H.265 Room Booking & Environmental Control: Crestron Scheduling, Extron Room Manager, Evoko, Condeco, Lutron, KNX. Desirable: CTS or vendor-specific certifications (e.g. Extron Certified, Crestron QSC). AV design capabilities including CAD. More About You Strong business stakeholder management Professional and positive, with good customer-facing practices Analytical and diligent, with attention to detail Resilient: The ability to cope successfully under pressure and with shifting priorities Articulate, transparent, with excellent communication skills in both written and spoken English Effective collaborator and communicator at all levels, who use their initiative and shares skills Proactive, self-motivated, self-sufficient, enthusiastic team player Achieve results and targets – “Can do attitude” with initiative and drive Ability to work out of hours on time sensitive projects. Why Join Us? Work on varied and challenging AV projects across leading institutions. Be part of highly ambitious company that values technical excellence. Access to training, development and certification pathways. Supportive team culture where your input shapes how we work.